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Ficus Hotel

3.0 star property

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Photo gallery for Ficus Hotel

Standard Room, 1 Queen Bed | Desk, bed sheets
Rainfall showerhead, hair dryer, towels, soap
Reception
Exterior
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Paseo Dr Jose Celso Barbosa, San Juan, San Juan, 00921
  • Plaza las Americas
    ‪3 min drive‬
  • University of Puerto Rico
    ‪4 min drive‬
  • Jose Miguel Agrelot Coliseum
    ‪5 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, bed sheets

Standard Room, 1 Queen Bed

  • City view
  • Sleeps 2
  • 1 Queen Bed

Family Room, Multiple Beds, Non Smoking, City View

  • City view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Quadruple Room, 2 Queen Beds, Non Smoking, City View

Desk, bed sheets

Standard Quadruple Room, 2 Queen Beds, Non Smoking, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Queen Beds

Desk, bed sheets

Standard Double Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

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  • Breakfast included
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
4.2 out of 5, Very Good, (521)
$152 nightly
The price is $152 total
includes taxes & fees
Hotel Nest

About this property

Ficus Hotel

3-star hotel in Puerto Nuevo
Along with concierge services, this smoke-free hotel has a 24-hour front desk and ATM/banking services. WiFi in public areas is free. Other amenities include a vending machine. Change of towels is available on request.
Ficus Hotel offers 30 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads. Housekeeping is offered daily and change of towels can be requested.
Ficus Hotel features a vending machine, concierge services, and an ATM. Public areas are equipped with complimentary wireless Internet access.

Ficus Hotel is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (USD 25 per night)
  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Front entrance ramp
  • No elevator
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 25.00 per night(10 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
Parking height restrictions apply

Property is also known as

Ficus Hotel Hotel
Ficus Hotel San Juan
Ficus Hotel Hotel San Juan

Ficus Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 114 out of 295 reviews
Rating 8 - Good. 70 out of 295 reviews
Rating 6 - Okay. 50 out of 295 reviews
Rating 4 - Poor. 27 out of 295 reviews
Rating 2 - Terrible. 34 out of 295 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Yashira

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Melinda

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
It was pretty quiet, nice hoy shower
Stayed 1 night in Mar 2025

8/10 Good

Janice, Anasco

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place for short time.
Stayed 1 night in Feb 2025

6/10 Okay

Maria

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay for business trips. But the shower water was too cold. Only warm water at the faucet.
Stayed 1 night in Feb 2025

8/10 Good

Mercedes M

Traveled with family
Liked: Cleanliness
Beds were comfy nice reception, good for overnight when you have an early or late flight.
Stayed 2 nights in Feb 2025

10/10 Excellent

Elianna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, I felt protected all the time. Friendly staff. 10/10✨
Stayed 6 nights in Feb 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities
Convenient for the airport. One major problem... air-conditioner had room temp at 12.5 degrees C... super-cold. The kind staff member changed it to heat but the temperature didn't go above 16.5 deg C all night. I ended up turning it off at 0100 in morning.
Stayed 1 night in Feb 2025

10/10 Excellent

brian

Stayed 1 night in Feb 2025

8/10 Good

jamina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Carlos

Stayed 1 night in Feb 2025

4/10 Poor

Albert

Traveled with family
Disliked: Property conditions & facilities, room comfort

Don't stay here.

It's not a good stay because my room(3 beds) doesn't have room temperature controller, couldn't change room temperature. The steps were not professional. They turn one the music loudery and use their cellphone all night long when they were on duty. My room was not ready at 3pm that is check in time so I had to waiting for 30min. before check in. Never use this hotel again.
Stayed 3 nights in Feb 2025

2/10 Terrible

Sashana

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Roaches coming out of the wall. Shower liner yellow and dirty. Mold spot in bathroom ceiling. Hair all over the floor, Cooling systems leaking so room smelled weird due to carpet getting wet.
Stayed 5 nights in Feb 2025

8/10 Good

Naomi

Liked: Cleanliness, staff & service
Hotel was safe and clean and is located in an area of medical buildings. Seems like rooms were once hospital rooms.
Stayed 1 night in Feb 2025

10/10 Excellent

Kalyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You’re next to the hospital and in an old hostility. Very unique experience. Would recommend once to try. Price was right compared to other hotels in the area
Stayed 1 night in Feb 2025

2/10 Terrible

Gaby

Traveled with group, Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This hotel is located inside a hospital on the 4th floor No electricity when we got there, no parking when went out and when we came back around 10pm they had no parking and the multi floors parking that’s next to the hospital was already closed. What a nightmare. Dirty and inconvenient.
Stayed 1 night in Feb 2025

10/10 Excellent

Arielle

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exellent in every way. Clean, Convenient and helpful staff.
Stayed 3 nights in Jan 2025

6/10 Okay

Anthony

Ok
Stayed 4 nights in Feb 2025

2/10 Terrible

Maria Khalla

Stayed 5 nights in Jan 2025

6/10 Okay

Aldo, Miami

Disliked: Cleanliness, staff & service, amenities
.
Stayed 3 nights in Jan 2025

4/10 Poor

Azul

Need to tell people that they will be staying in a hospital room. Because this is a hospital that has turned the 4th floor into rooms for rent but its still set up as a hospital. I was extremely frustrated and asking for a refund to go somewhere else and was told they don't do refunds so i had to stay.
Stayed 1 night in Jan 2025

2/10 Terrible

Mariana

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
terrible
Stayed 1 night in Feb 2025

8/10 Good

COLON

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
all was normal
Stayed 1 night in Jan 2025

4/10 Poor

Dylan

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It is a hotel floor in a hospital. It is incredibly cold with no ability to change the temperature.
Stayed 8 nights in Jan 2025

8/10 Good

Evelyn, Caguas

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
El hotel es limpio. No tiene microondas ni neverita. El staff amable y servicial. Sherry es estupenda
Stayed 2 nights in Jan 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A highly unlikely setting for being on vacation, but we just needed one night to stay and decompress after the festival in Puerto Rico, very reasonable, clean quiet, we got our rest and taxi pick us at 3:30 am for our flight
Stayed 1 night in Jan 2025