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Fortaleza Suites

3.5 star property
VIP Access

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Photo gallery for Fortaleza Suites

Presidential Suite | Balcony
Presidential Suite | Living room | TV
Lobby
Fortaleza Suite | Private kitchen | Microwave
Presidential Suite | Private kitchen | Microwave

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Free WiFi
$124
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
315 Calle Fortaleza, Old San Juan, San Juan, 00901
  • Port of San Juan
    ‪2 min walk‬
  • Puerto Rico Convention Center
    ‪5 min drive‬
  • Pan American Pier
    ‪6 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪14 min drive‬

Room options

View all photos for Fortaleza Suite

Fortaleza Suite | Private kitchen | Microwave

Fortaleza Suite

9.0 out of 10
Wonderful
(15 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for San Geronimo (Interior Room)

San Geronimo (Interior Room) | 1 bedroom, individually decorated, individually furnished, free WiFi

San Geronimo (Interior Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 63 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Plaza Colon

Plaza Colon | 1 bedroom, individually decorated, individually furnished, free WiFi

Plaza Colon

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for San Felipe (Interior Room)

San Felipe (Interior Room) | 1 bedroom, individually decorated, individually furnished, free WiFi

San Felipe (Interior Room)

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for San Cristobal Suite

San Cristobal Suite | Private kitchen | Microwave

San Cristobal Suite

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for San Sebastian Suite

San Sebastian Suite | 1 bedroom, individually decorated, individually furnished, free WiFi

San Sebastian Suite

9.6 out of 10
Exceptional
(12 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for San Jose (Interior Room)

San Jose (Interior Room) | 1 bedroom, individually decorated, individually furnished, free WiFi

San Jose (Interior Room)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for San Justo (Interior Room)

San Justo (Interior Room) | 1 bedroom, individually decorated, individually furnished, free WiFi

San Justo (Interior Room)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for La Princesa (Interior Room)

La Princesa (Interior Room) | 1 bedroom, individually decorated, individually furnished, free WiFi

La Princesa (Interior Room)

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite

Presidential Suite | Private kitchen | Microwave

Presidential Suite

9.0 out of 10
Wonderful
(19 reviews)
  • City view
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Luna (Interior View)

Luna (Interior View) | 1 bedroom, individually decorated, individually furnished, free WiFi

Luna (Interior View)

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room (Plaza de Armas)

Basic Room (Plaza de Armas) | 1 bedroom, individually decorated, individually furnished, free WiFi

Basic Room (Plaza de Armas)

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room

Economy Room | 1 bedroom, individually decorated, individually furnished, free WiFi

Economy Room

8.0 out of 10
Very good
(10 reviews)
  • 63 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sol (Interior View)

Sol (Interior View) | 1 bedroom, individually decorated, individually furnished, free WiFi

Sol (Interior View)

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Fortaleza Suites

3.5-star guest house in Old San Juan
Coffee/tea in a common area, a microwave in a common area, and laundry facilities are available at this smoke-free guesthouse. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out, and a vending machine. Housekeeping is available on request.
Fortaleza Suites offers 14 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Hair dryers and change of towels can be requested. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Fortaleza Suites features a vending machine, coffee/tea in a common area, and laundry facilities. Wired and wireless Internet access is complimentary. This Colonial guesthouse also offers express check-out, a microwave in a common area, and a water dispenser.

Fortaleza Suites is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour offsite parking (USD 20.07 per day); discounts available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 12:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 60.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 20.07 per day(689 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Property Registration Number 887900

We should mention

This property does not have elevators

Property is also known as

Fortaleza Suites
Fortaleza Suites Apartment
Fortaleza Suites Apartment San Juan
Fortaleza Suites San Juan
Fortaleza Suites San Juan
Fortaleza Suites Guesthouse
Fortaleza Suites Guesthouse San Juan

Fortaleza Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 729 out of 1141 reviews
Rating 8 - Good. 250 out of 1141 reviews
Rating 6 - Okay. 98 out of 1141 reviews
Rating 4 - Poor. 27 out of 1141 reviews
Rating 2 - Terrible. 37 out of 1141 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Teresa

Disliked: Amenities, property conditions & facilities
Awesome location close to bars restaurants and the cruise port , however room was very small and had black mold in the bathroom and where the AC unit is along the walls. The room should be maintenanced and cleared of mold before allowing guests to stay there.
Stayed 1 night in May 2025

10/10 Excellent

Aracelis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and spacious; walking distance to everything. Would stay again in the future.
Stayed 3 nights in May 2025

10/10 Excellent

Krisztina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, AC in each rooms. You can leave your luggages at the reception if you arrive early
Stayed 2 nights in May 2025

10/10 Excellent

Nilma

Stayed 1 night in May 2025

8/10 Good

Kimberly

Stayed 4 nights in May 2025

10/10 Excellent

Sabrina

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Cesar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was in an amazing location. Small room for 2 queen beds. Bathroom was nice but awkwardly shaped. The room was facing the middle courtyard which was great except at night since the curtains were so thinnd it did not block the light. Other than that, great place, friendly people, and agaun, amazing location
Stayed 2 nights in May 2025

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Willie

Stayed 1 night in May 2025

8/10 Good

Holly, Watkinsville

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice room. Staff was very pleasant via text. In person, they seemed really over tourists. They were still helpful but we felt as if we were bothering them. Do not stay here if you want a quiet place to stay. We got a balcony room (Fortaleza Suite—which I’d do again in a heartbeat!) but it was super loud. The funny thing was we would receive an automated text about quiet hours. We always laughed at that because the noise always came from late night party people on the street. We loved our room—it was like an apartment with housekeeping. Clean, high ceilings which made it feel huge, well-stocked. The location is amazing. Very walkable. There is a great coffee shop 3 minute walk away—Cuatro Sombras (I think that was the name?) and our favorite breakfast place, Mallorca! Cafe con leche is amazing there, too! We would definitely stay here again—just bring ear plugs!
Fortaleza Suite
Cuatro Sombras latte—so good!
Stayed 4 nights in May 2025

10/10 Excellent

Kelli

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and fun decorations and set up in room 12.
Stayed 1 night in May 2025

8/10 Good

Vivify_*oh

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself is very centric, everything is a 2 minute walk from you and the staff is very nice! If you are accustomed to a very corporate chain hotel experience with mass produced furniture this place is not for you. The building is very old, the furniture is very authentic and the lobby is very homely. Truly the only issue is something out of their hands which is the plumbing, the town is old. Their water pressure is non existent, so keep that in mind if that really matters to you, although I can’t speak about what that would look like for any other hotel in old San Juan.
Stayed 5 nights in May 2025

8/10 Good

Roosevelt

Liked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Heather

Stayed 3 nights in May 2025

10/10 Excellent

Christopher D

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this place! The location was great for us as Fortaleza sits right inside OSJ. We rented the 3 bedroom (2 bedroom/1loft), which came with a spacious bathroom, dining room, lg eat in kitchen w/bar counter seating, living room area, and balcony. One of the bedrooms has doors leading to the balcony so that was sweet treat for the person who occupied that room. Our suite which was on the second floor was a short two flight walk-up, there are NO elevators so keep that in mind if you have someone with mobility issues but the main floor has suites available as well (not sure what size though). Our suite was clean, beds were comfortable, bathroom was well stocked, the place felt spacious and definitely exceeded our expectation. The check-in/check out process was easy, we encountered 3 different front desk staff through our stay there and they were all friendly. Katie was such a pleasure and she definitely contributed to making our stay great. Fortaleza has a beautiful common area with seating, an open kitchen w/complimentary coffee/iced water, and a reasonable priced vending machine. There is a bathroom just a few extra steps away right outside in the lobby next to the front desk. We used the space while waiting for our shuttle driver to arrive. One aspect that stood out was how well Fortaleza communicated with us throughout our stay there. Reminders of quiet hours, inquiries of housekeeping needs, etc. were all sent via text. We loved that.
Stayed 4 nights in May 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is very convenient for walking around Old San Juan. We had a nice room that was a good size and clean. The staff was helpful and allowed us to store our bags on the days we checked in and out. There were only a few things we didn't like. The bed was far too soft for our preference. They had added a foam pad on top of a pillow top mattress, so it probably would have been much better without the pad. It was also irritating that they sent repeated emails and texts in the days leading up to our arrival to fill out forms online to expedite check in. I don't know about others, but I'm super busy in the days before a vacation and would prefer to just check in when I arrive. The process took less than a minute so I don't understand the constant nagging about checking in in advance.
Stayed 1 night in May 2025

10/10 Excellent

Iris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 1 night in May 2025

10/10 Excellent

TAMMY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful property

Had a wonderful stay! Service was great and there were even beach towels available to use during the stay. Centrally located in Old San Juan and within walking distance to many stores & restaurants
Stayed 1 night in May 2025

6/10 Okay

jodi

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Hair under pillows on bed. There was a leak or perhaps condensation on the roof over one of the beds that dripped on to my son’s head during the night.
Stayed 1 night in May 2025

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect stay. Spacious and centrally located. Great staff
Stayed 2 nights in May 2025

10/10 Excellent

Rohit

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very immersive and clean!
Stayed 3 nights in May 2025

10/10 Excellent

Gayle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location of the property! Everything was walkable from the restaurants, bars, and stores. I would definitely recommend. Only downside was the loud music that would play across the street. Overall, I would definitely come back :)
Stayed 2 nights in May 2025

6/10 Okay

Lissette

Traveled with partner
Liked: Cleanliness, staff & service
Se enciende la luz a las 800am y se oye mucho ruido , eso es para los cuartos del primer piso la luz entra a los cuartos y mucho ruido. Pero para la gente q se despierta temprano esta bien , tambien mucho olor a moho por que no hay ventanas eso es tambien 1er piso
Stayed 4 nights in May 2025