Fortaleza Suites

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Fortaleza Suites

Presidential Suite  | Balcony
Luna (Interior View) | Individually decorated, individually furnished, free WiFi, bed sheets
Presidential Suite  | Living room | TV
Fortaleza Suite  | Terrace/patio
Presidential Suite  | Private kitchen | Microwave

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

Map
315 Calle Fortaleza, Old San Juan, San Juan, 00901
  • Calle Fortaleza
    ‪1 min walk‬
  • Pier 1
    ‪4 min walk‬
  • Port of San Juan
    ‪6 min walk‬
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    ‪7 min drive‬

Room options

Fortaleza Suite

  • Sleeps 5
  • 2 Queen Beds

San Geronimo (Interior Room)

  • 63 sq ft
  • Sleeps 2
  • 1 Queen Bed

Plaza Colon

  • Sleeps 4
  • 2 Queen Beds

San Felipe (Interior Room)

  • Sleeps 4
  • 2 Queen Beds

San Cristobal Suite

  • Sleeps 5
  • 2 Queen Beds

San Sebastian Suite

  • Sleeps 5
  • 2 Queen Beds

San Jose (Interior Room)

  • Sleeps 4
  • 2 Queen Beds

San Justo (Interior Room)

  • Sleeps 2
  • 1 Queen Bed

La Princesa (Interior Room)

  • Sleeps 2
  • 1 Queen Bed

Presidential Suite

  • City view
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

Luna (Interior View)

  • Sleeps 2
  • 1 Queen Bed

Basic Room (Plaza de Armas)

  • Sleeps 2
  • 1 Queen Bed

Economy Room

  • 63 sq ft
  • Sleeps 2
  • 1 Queen Bed

Sol (Interior View)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Fortaleza Suites

3.5-star guest house in Old San Juan
Coffee/tea in a common area, a microwave in a common area, and laundry facilities are available at this smoke-free guesthouse. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out, and a vending machine. Housekeeping is available on request.
Fortaleza Suites offers 14 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Hair dryers and change of towels can be requested. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Fortaleza Suites features a vending machine, coffee/tea in a common area, and laundry facilities. Wired and wireless Internet access is complimentary. This Colonial guesthouse also offers express check-out, a microwave in a common area, and a water dispenser.

Fortaleza Suites is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour offsite parking (USD 20.07 per day); discounts available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 12:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 60.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 20.07 per day(689 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property is professionally cleaned

We should mention

This property does not have elevators

Property is also known as

Fortaleza Suites
Fortaleza Suites Apartment
Fortaleza Suites Apartment San Juan
Fortaleza Suites San Juan
Fortaleza Suites San Juan
Fortaleza Suites Guesthouse
Fortaleza Suites Guesthouse San Juan

Fortaleza Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 633 out of 1009 reviews" "
Rating 8 - Good. 238 out of 1009 reviews" "
Rating 6 - Okay. 81 out of 1009 reviews" "
Rating 4 - Poor. 30 out of 1009 reviews" "
Rating 2 - Terrible. 27 out of 1009 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Debi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is absolutely beautiful. It is an old building (couple of hundred years old, we were told) and has original wood carvings and ceiling, but modern amenities like excellent air conditioning. Best of both worlds. Staff was wonderful. Will stay there again.
Stayed 1 night in Oct 2024

8/10 Good

stephanie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The one thing I disliked about this property - the door to our room was glass. It had a privacy curtain but let in light from the common area at night. Thankfully I travel with an eye mask so it wasn't an issue. That said, I would stay here again (with my eye mask!) because it was super cute!
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Dennis

Traveled with family
Liked: Cleanliness, staff & service
Suites were very unique and comfortable. Nice location from cruise terminals and areas in old san juan. All walkable. Minor areas that could improve us door closures (squeak or rub on floor) and no bottle water in rooms. Still a pleasant stay and would recommend.
Stayed 2 nights in Oct 2024

10/10 Excellent

Josemon

Stayed 1 night in Oct 2024

10/10 Excellent

Marisol

Stayed 4 nights in Oct 2024

8/10 Good

Linda

Traveled with group
Nice place only downfall for our room was dark and half the lights didn’t work. Air was far from being comfortable. Ceiling fan had no cord to be able to turn on. Had a stand alone fan which helped some. Would have been an excellent stay if everything mentioned worked.
Stayed 2 nights in Oct 2024

8/10 Good

Abigail, Ocala

Traveled with partner
Liked: Cleanliness, staff & service
Cozy with a nice Spanish feel.
Stayed 1 night in Oct 2024

10/10 Excellent

Janeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent, not modern. Kitchen essentials bring out the best in this hotel. One of the receptionist was a little rude with zero patients on explaining how to access room keys.
Stayed 5 nights in Sep 2024

10/10 Excellent

Tilson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff provided an excellent hospitality.
Stayed 5 nights in Oct 2024

10/10 Excellent

Maria, Fort Lauderdale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the colonial decoration.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute and cozy
Stayed 2 nights in Oct 2024

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute, and cozy. Loved the style and proximity to old town and the port.
Stayed 1 night in Oct 2024

10/10 Excellent

Yuria

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Omg this place was so spacious and beautiful, but I wish there was an elevator because the luggage was too heavy and difficult to carry upstairs. Place was quiet, clean, beds were comfy, had wifi, AC, and full equiped kitchen. There was a shared area downstairs with coffee, tea, sugar and ice water. I will definitely go back.
Stayed 1 night in Oct 2024

10/10 Excellent

Emelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location!
Stayed 4 nights in Oct 2024

4/10 Poor

Frances, killeen

Disliked: Cleanliness
Bathroom was not cleaned properly. Toilet had pee on the seat. The day receptionist was rude but the evening receptionist was amazing and very helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place to stay. Beautiful!
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort
Try other alternatives
I asked the front desk on two different days to have the room cleaned and it wasn't done. The room barely fit a queen size bed. When I inquire if all the rooms were that small I was told that only that one. Also, that that room was the one given to people who book through hotels.com I saw two roaches inside the microwave. The front desk was overall friendly and the location is good.
Stayed 4 nights in Oct 2024

8/10 Good

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is.within walking distance to the port and clean. Our only complaint was the pipe from the ceiling dripping condensation on the floor.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jean

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love it .
Stayed 2 nights in Oct 2024

6/10 Okay

Kenneth

Liked: Cleanliness, room comfort
Not luxury, very practical.
This is an older building, which should be expected in old town San Juan. This is not a luxury hotel. It has a limitations of an older building, including few outlets, no windows in our room, not a lot of amenities. For a one night stay prior to a cruise, it is probably perfect. Do not bother getting a taxi to the Cruise port, anyone with reasonable health can easily walk and save the taxi. It is also within easy walking distance of all the tourist sites in the old city.
Stayed 1 night in Oct 2024

2/10 Terrible

YOUSSEF

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst place ever
Rooms too small with no windows it is like a prison cell. Will not stay there even if it was free. Horrible experience. Refused to check in and left the hotel. Be wear. Pictures had nothing to do with reality.
Stayed 3 nights in Oct 2024

10/10 Excellent

Hector

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Shafik, Miami

Stayed 2 nights in Sep 2024

6/10 Okay

Ralph

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice decor
Stayed 4 nights in Oct 2024