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Fortaleza Suites

3.5 star property

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Photo gallery for Fortaleza Suites

Presidential Suite | Balcony
Presidential Suite | Living room | TV
Fortaleza Suite | Private kitchen | Microwave
Lobby
Economy Room | 1 bedroom, individually decorated, individually furnished, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

Map
315 Calle Fortaleza, Old San Juan, San Juan, 00901
  • Port of San Juan
    ‪2 min walk‬
  • Puerto Rico Convention Center
    ‪5 min drive‬
  • Pan American Pier
    ‪6 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪14 min drive‬

Room options

View all photos for Fortaleza Suite

Fortaleza Suite | Private kitchen | Microwave

Fortaleza Suite

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for San Geronimo (Interior Room)

San Geronimo (Interior Room) | 1 bedroom, individually decorated, individually furnished, free WiFi

San Geronimo (Interior Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 63 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Plaza Colon

Plaza Colon | 1 bedroom, individually decorated, individually furnished, free WiFi

Plaza Colon

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for San Felipe (Interior Room)

San Felipe (Interior Room) | 1 bedroom, individually decorated, individually furnished, free WiFi

San Felipe (Interior Room)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for San Cristobal Suite

San Cristobal Suite | Private kitchen | Microwave

San Cristobal Suite

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for San Sebastian Suite

San Sebastian Suite | 1 bedroom, individually decorated, individually furnished, free WiFi

San Sebastian Suite

9.6 out of 10
Exceptional
(12 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for San Jose (Interior Room)

San Jose (Interior Room) | 1 bedroom, individually decorated, individually furnished, free WiFi

San Jose (Interior Room)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for San Justo (Interior Room)

San Justo (Interior Room) | 1 bedroom, individually decorated, individually furnished, free WiFi

San Justo (Interior Room)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for La Princesa (Interior Room)

La Princesa (Interior Room) | 1 bedroom, individually decorated, individually furnished, free WiFi

La Princesa (Interior Room)

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite

Presidential Suite | Private kitchen | Microwave

Presidential Suite

9.2 out of 10
Wonderful
(17 reviews)
  • City view
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Luna (Interior View)

Luna (Interior View) | 1 bedroom, individually decorated, individually furnished, free WiFi

Luna (Interior View)

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room (Plaza de Armas)

Basic Room (Plaza de Armas) | 1 bedroom, individually decorated, individually furnished, free WiFi

Basic Room (Plaza de Armas)

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room

Economy Room | 1 bedroom, individually decorated, individually furnished, free WiFi

Economy Room

7.8 out of 10
Good
(9 reviews)
  • 63 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sol (Interior View)

Sol (Interior View) | 1 bedroom, individually decorated, individually furnished, free WiFi

Sol (Interior View)

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Fortaleza Suites

3.5-star guest house in Old San Juan
Coffee/tea in a common area, a microwave in a common area, and laundry facilities are available at this smoke-free guesthouse. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out, and a vending machine. Housekeeping is available on request.
Fortaleza Suites offers 14 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Hair dryers and change of towels can be requested. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Fortaleza Suites features a vending machine, coffee/tea in a common area, and laundry facilities. Wired and wireless Internet access is complimentary. This Colonial guesthouse also offers express check-out, a microwave in a common area, and a water dispenser.

Fortaleza Suites is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour offsite parking (USD 20.07 per day); discounts available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 12:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 60.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 20.07 per day(689 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Property Registration Number 887900

We should mention

This property does not have elevators

Property is also known as

Fortaleza Suites
Fortaleza Suites Apartment
Fortaleza Suites Apartment San Juan
Fortaleza Suites San Juan
Fortaleza Suites San Juan
Fortaleza Suites Guesthouse
Fortaleza Suites Guesthouse San Juan

Fortaleza Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 689 out of 1097 reviews
Rating 8 - Good. 253 out of 1097 reviews
Rating 6 - Okay. 93 out of 1097 reviews
Rating 4 - Poor. 27 out of 1097 reviews
Rating 2 - Terrible. 35 out of 1097 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Brice

It’s a nice place but their two best rooms are on the street next to a loud night club and our walls thumped until 1:00 am.
Stayed 1 night in Apr 2025

10/10 Excellent

Troy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasantly surprised
Stayed 2 nights in Mar 2025

6/10 Okay

Danielle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the proximity to different restaurants and activities. The staff was very patient and welcoming as well. The biggest downfall was the noise from the street outside from the street. It went on for all hours into the morning. Luckily, we only stayed one night so it was manageable with a nap upon returning home.
Stayed 1 night in Mar 2025

8/10 Good

Celine

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

Suzanne

Stayed 1 night in Mar 2025

8/10 Good

Gianni

Traveled with family
Liked: Staff & service, room comfort
Unfortunately not happy with my supposedly last day staying 3/26 through the next day. The electricity was gone around 5 the guy at the receptionist told me they were trying to fix it won't tale long. Two hours past and nothing I ask him what happen if the electricity doesn't come back. He say yes it will they working on it with some company. But funny
Stayed 2 nights in Mar 2025

8/10 Good

Karen

Stayed 1 night in Mar 2025

10/10 Excellent

chelsea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Forteleza Suites! So easy to walk right out the front door to shops and restaurants and all the sites of San Juan. They have a community area with coffee and cocoa and even a basket of towels and sunscreen should you need anything for the beach. The decor and building is authentic and makes you feel a part of the city. The full kitchen was nice and the beds super comfortable. The little deck was very neat and surprisingly the room was quiet even with the street out our window! Friendly and helpful staff, and everything was very safe and clean. Hopefully we’ll get the chance to go back to San Juan and if we do we will definitely stay here again!
Stayed 1 night in Mar 2025

10/10 Excellent

GIANNI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Good morning since I arrived everyone from the general manager Miguel, Paola and James the receptionist were so nice and welcoming. The place is very clean and cozy. I would definitely come back here the rooftop is very nice as well. Thank you from us.
Stayed 1 night in Mar 2025

10/10 Excellent

RICHARD, Carrboro

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. Staff was very friendly and helpful. Location is amazing, easy access to everything in Old San Juan.
Stayed 1 night in Mar 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this old style boutique hotel. Took a while to check in but worth the wait. Right in the heart of Old San Juan. Walkable to everything. Perfect hotel location and super cute.
Stayed 1 night in Mar 2025

10/10 Excellent

Alla, Crystal Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Mar 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Frederick, Franktown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 2 nights in Mar 2025

8/10 Good

Eugenia E

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Christina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay!

The front staff were exceptionally nice!! The kitchen and room itself were very nice, would definitely stay again!!!
Stayed 2 nights in Feb 2025

10/10 Excellent

FERNANDO

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love It The Full Package.
Stayed 4 nights in Jan 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Nicole

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Shower handles were loose. Water temperature would vary from freezing cold to scalding hot within minutes depending on the water supply demand (if several guests were using the water at the same time). There was a pipe running along the ceiling that dripped condensation on us. There was a lounge area right outside our room, and were either kept awake late or woken early by other guests talking. We were instructed that the AC unit in the room was not to be any lower than 70F. The hair dryer provided in the room had a plug that was beginning to fall apart, and wires inside were beginning to be exposed. The front desk staff was friendly and helpful up until the last morning when we checked out at 5:00 AM to catch an early AM flight. At that time, front desk attendant was sleeping at the desk and completely confused when I explained I was checking out. The location of the property was very convenient. I would not recommend this property.
Stayed 4 nights in Mar 2025

8/10 Good

susana, seffner

Liked: Cleanliness, staff & service
Cute place
Stayed 1 night in Mar 2025

10/10 Excellent

Loretta

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Dec 2024

10/10 Excellent

Annie Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!
Stayed 4 nights in Feb 2025