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HiBird- Apartment and Suites Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for HiBird- Apartment and Suites Hotel

Three Bedroom Penthouse | Premium bedding, pillowtop beds, in-room safe, iron/ironing board
Outdoor pool
Two Bedroom Penthouse | Terrace/patio
Lobby
LED TV, Netflix, Hulu, streaming services

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Hot Tub
  • Pool
  • Parking available
  • Kitchen
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
1112 Av. Ashford, San Juan, San Juan, 00907
  • Casino del Mar at La Concha Resort
    3 min walk
  • Condado Beach
    13 min walk
  • Plaza del Mercado
    15 min walk
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    7 min drive

Room options

View all photos for 3 Bedroom Apartment with balcony

View from room

3 Bedroom Apartment with balcony

  • Sleeps 8
  • 3 King Beds and 1 Queen Sofa Bed

View all photos for Studio Suite

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Studio Suite

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Two Bedroom Penthouse

View from room

Two Bedroom Penthouse

  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Double Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Double Room, 2 Queen Beds

  • 351 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace | Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 1 King Bed, Terrace

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 4 Bedroom Apartment with balcony

LED TV, Netflix, Hulu, streaming services

4 Bedroom Apartment with balcony

  • Sleeps 14
  • 4 King Beds and 3 Queen Sofa Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Standard Room, 1 King Bed

  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite Plus

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Studio Suite Plus

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Double Room, 2 Queen Beds, Terrace

Double Room, 2 Queen Beds, Terrace | Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Double Room, 2 Queen Beds, Terrace

  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Three Bedroom Penthouse

LED TV, Netflix, Hulu, streaming services

Three Bedroom Penthouse

  • Sleeps 8
  • 3 King Beds and 1 Queen Sofa Bed

View all photos for 1 Bedroom Apartment

LED TV, Netflix, Hulu, streaming services

1 Bedroom Apartment

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for 2 Bedroom Apartment West with balcony

LED TV, Netflix, Hulu, streaming services

2 Bedroom Apartment West with balcony

  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for 2 Bedroom Apartment East with balcony

LED TV, Netflix, Hulu, streaming services

2 Bedroom Apartment East with balcony

  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

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View from property

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Hot Tub
Spa
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Hilton Garden Inn San Juan Condado

About this property

HiBird- Apartment and Suites Hotel

4-star hotel in Condado
Along with an outdoor pool, this smoke-free hotel has a restaurant and a spa tub. WiFi in public areas is free. Other amenities include self parking, concierge services, and laundry facilities. Housekeeping is available on request.
HiBird- Apartment and Suites Hotel offers 53 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. LED televisions come with cable channels and Netflix. Accommodations at this 4-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This San Juan hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

An outdoor pool and a spa tub are on site.
The hotel offers a restaurant. Wireless Internet access is complimentary. HiBird- Apartment and Suites Hotel features an outdoor pool and a spa tub. This San Juan hotel also offers multilingual staff, gift shops/newsstands, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

HiBird- Apartment and Suites Hotel is a smoke-free property.

PureFresh Food & JuiceBar - Onsite restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 20 per night)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • PureFresh Food & JuiceBar

Things to do

  • Outdoor pool
  • Spa tub

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • In-room roll-in shower
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Hulu
  • LED TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Oven
  • Refrigerator
  • Restaurant dining guides
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

HIBIRD
Hibird Suites Hotel San Juan
HiBird Apartment Suites Hotel
HiBird- Apartment and Suites Hotel Hotel
HiBird- Apartment and Suites Hotel San Juan
HiBird- Apartment and Suites Hotel Hotel San Juan

HiBird- Apartment and Suites Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 76 out of 96 reviews" "
Rating 8 - Good. 15 out of 96 reviews" "
Rating 6 - Okay. 4 out of 96 reviews" "
Rating 4 - Poor. 0 out of 96 reviews" "
Rating 2 - Terrible. 1 out of 96 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

sean

Stayed 1 night in Aug 2024

10/10 Excellent

Yaroslav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Prudence

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and conveniently located near restaurants and the beach.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities
broken sofabed...staff was awesome inoffering same room one floor up. bummer that it was broken. stayed because inconvenient to move
Stayed 3 nights in Aug 2024

10/10 Excellent

Zenaida

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The HiBird hotel is an excellent place to stay. Apartment style rooms with hotel amenities/accommodations. Very clean and the staff is excellent especially Hector. He knows the area very well and gave great recommendations and was always pleasant and helpful. There is a lot of construction in the area but you can’t hear it when you’re in your apartment. They also have an awesome restaurant in the lobby called Pure which is excellent!! I highly recommend the HiBird.
Stayed 5 nights in Aug 2024

10/10 Excellent

BRUCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Alimotu

Traveled with family
This was a really difficult hotel to rate. We arrived just after Tropical Storm Ernesto. Parts of the hotel smelled like mildew. One of our bathrooms reaked of sulfur. We had to remind the front desk several times about cleaning our room. At times towels were dirty. The decor was nice, the coffee shop was lovely. However, the pool area wasn’t cleaned on one occasion- there were over a dozen towels thrown all over a table that no one picked up. The staff was cordial - Hector was the best! For what we spent, I expected a lot more.
Stayed 6 nights in Aug 2024

10/10 Excellent

Jesica

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here for my first time in PR to celebrate my birthday and they made it an awesome experience! I would definitely stay here again!
Stayed 4 nights in Aug 2024

10/10 Excellent

Corey James, NEW YORK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent time at HiBird. The staff made us feel at home and our apartment was very cozy and homey. We needed an easy place to work remotely from, and this was perfect. Will definitely be coming again!
Stayed 8 nights in Jul 2024

10/10 Excellent

Gabriel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was kind, welcoming & very accommodating! Room was gorgeous & clean
Stayed 1 night in Aug 2024

8/10 Good

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

HAROLD

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Jul 2024

10/10 Excellent

Georgina

Stayed 1 night in Aug 2024

10/10 Excellent

Amila

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of room in suite. Perfect location in Candado
Stayed 1 night in Jul 2024

10/10 Excellent

Damary

Traveled with family and small children
Liked: Amenities
Very nice people
Stayed 3 nights in Jul 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the favourite place I stayed in while in Puerto Rico. High standard accommdation with excellent customer service. The outdoor pool was a great place to unwind and relax in. The bed super comfortable - I don’t think I’ve slept that good in ages!
Stayed 2 nights in Jul 2024

10/10 Excellent

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful! The receptionist was so so helpful. They helped us with everything from late night check in to check out. It was a great considering we were super burnt out and frustrated from our canceled flight. We will definitely be returning!
Stayed 1 night in Jul 2024

10/10 Excellent

Sakeithia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The customer service here is excellent!!! I recommend booking with them.
Stayed 3 nights in Jun 2024

10/10 Excellent

April

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Edwin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot, amazing staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Gladis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful. Place was clean and modern we loved it!
Stayed 1 night in Jul 2024

6/10 Okay

Gina, Ossining

A decent hotel. A little pricey
Stayed 2 nights in Jul 2024