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Hampton Inn & Suites San Juan

3.0 star property

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Photo gallery for Hampton Inn & Suites San Juan

Beach nearby
Lobby
View from room
Lobby
Outdoor pool, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
6530 Isla Verde Avenue, Carolina, 00979
  • Isla Verde Beach
    ‪1 min drive‬
  • Carolina Beach
    ‪1 min drive‬
  • Casino del Mar at La Concha Resort
    ‪7 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪3 min drive‬

Room options

View all photos for Room, 2 Double Beds, Pool View

View from room

Room, 2 Double Beds, Pool View

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Pool View

Premium bedding, in-room safe, desk, soundproofing

Room, 1 King Bed, Pool View

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds

Premium Suite, 2 Queen Beds | Premium bedding, in-room safe, desk, soundproofing

Premium Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

View from room

Suite, 1 King Bed, Non Smoking

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, soundproofing

Room, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking

View from room

Suite, 2 Double Beds, Non Smoking

  • 431 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Room, 2 Double Beds, Non Smoking

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Hampton Inn & Suites San Juan

Hotel in Isla Verde
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a poolside bar, and a 24-hour business center are onsite.
Hampton Inn & Suites San Juan offers 201 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Carolina hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Hampton Inn & Suites San Juan provides a hot tub and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

Hampton Inn & Suites San Juan has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Caña de Azucar Pool Bar - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 16 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Caña de Azucar Pool Bar

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1997
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 125

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 45 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 16 per night
  • Late check-out fee: USD 125 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hilton Hotel San Juan
Hampton Inn Hilton San Juan
Hampton Inn San Juan
San Juan Hampton Inn
Hampton Inn Hilton San Juan Hotel
Hampton Inn San Juan Puerto Rico Hotel
Hampton Inn Puerto Rico Hotel
Hampton Inn San Juan Puerto Rico
Hampton Inn Puerto Rico
Hampton Inn Suites San Juan Puerto Rico
Hampton Inn Suites by Hilton San Juan
Hampton Inn San Juan Puerto Rico Resort Carolina
Hampton Inn San Juan Puerto Rico Resort
Hampton Inn San Juan Puerto Rico Carolina
Hampton Juan Puerto Rico Caro
Hampton Inn Suites San Juan
Hampton & Suites Juan Carolina

Hampton Inn & Suites San Juan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1263 out of 1795 reviews
Rating 8 - Good. 349 out of 1795 reviews
Rating 6 - Okay. 97 out of 1795 reviews
Rating 4 - Poor. 48 out of 1795 reviews
Rating 2 - Terrible. 38 out of 1795 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Deborah

Aspirational luxury, MIA

The toilet in our room was not attached properly, leaked and rocked. The "free" happy hour had very prominent tip jars...pay your people from that resort fee. I understand controlled parking, but it should be free for guests. The blue chairs in the lobby were noticeably filthy. The airplanes overhead precluded conversation until they passed. It was overpriced for what you receive.
Stayed 2 nights in Feb 2025

10/10 Excellent

Diane

Stayed 1 night in Feb 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Vivian

Place was excellent
Stayed 5 nights in Feb 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, staff friendly. It was expensive for a one night stay, however it was a holiday weekend.
Stayed 1 night in Feb 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
This was an excellent property for a short family vacation. Beach was very convenient, just a short walk and it was easy to obtain the umbrellas and beach launchers. The breakfast varied every day.. The only difficulty was the nervousness of the airport, which was convenient for arrival and departure, but was extremely loud with takeoffs and landings when you were sitting at the pool area. Was not a problem in the rooms.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Caitlin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so kind and worked so hard. Especially the food at the pool bar was excellent. It was next to the airport, so sometimes the sound of the plane could be heard loud, but it was okay. We had a great time.Thanks.
Stayed 4 nights in Feb 2025

10/10 Excellent

Eleonor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and convenient location.
Stayed 1 night in Feb 2025

10/10 Excellent

LAURIANY

Stayed 4 nights in Feb 2025

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was older but very well staffed and maintained. Great breakfast options. Gave free vouchers for beach lounge chairs and umbrella. 5 minute walk to beach👍
Stayed 7 nights in Feb 2025

8/10 Good

P David, Pierceton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Michel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super friendly and helpful. Everyone always smiles and says hello
Stayed 2 nights in Feb 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place for short term stay!

A great hotel with good amenities and location. It has a nice pool area, close to a decent beach and good breakfast in the mornings that was included.
Stayed 2 nights in Feb 2025

10/10 Excellent

Carissa

Stayed 4 nights in Jan 2025

10/10 Excellent

Shradha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well done, hotel staff. Awesome service. Amenities were great. Swimming pool area well maintained. Overall enjoyable stay.
Stayed 5 nights in Feb 2025

8/10 Good

nakia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Served its purpose -- No real complaints here!!

I had zero issues during my stay. Everything served a purpose and it was executed perfectly by the staff. Hotel was clean, continental breakfast was just ok ( zero non pork options), the location was perfect... the only suggestion that i have would be that the onsite restaurant (because its poolside ) play music or make it lively(er). Oh and free "happy hour" was a bonus as well. if you are looking for a clean place to stay without all the bells and whistles thats close to food, the beach, and entertainment i would definitely suggest here. But if its a rainy day and you want to "stay in" at the hotel and just "chill out" and lounge around, prepare for a snooze fest as the hotel leaves little to desire or any indoor options ( the restaurant/bar is outside near the pool)
Stayed 5 nights in Feb 2025

10/10 Excellent

AMY, Warminster

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in great location!!
Stayed 1 night in Feb 2025

10/10 Excellent

michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. It was convenient to travel to places. Staff was wonderful.
Stayed 4 nights in Feb 2025

8/10 Good

Jeffrey

Traveled with partner
We needed to book a hotel close to the airport in a pinch. We ended up landing a suite which was a little dated but served the purpose. It was clean. The pool was fantastic and the service was great! Constant sound of airplanes taking off bc the airport is right behind the hotel, but didn’t bother us. Not sure we’d stay again unless we have to but it was fine for a short overnight stay!
Stayed 1 night in Feb 2025

8/10 Good

Cynthia

Liked: Cleanliness, property conditions & facilities
The hotel is located near almost everything. The front desk staff ( mei ling, especially) could afford to be friendlier and more helpful. We had questions about some local activities, but they were not too accommodating with helping us find out info on the activities. (they were not busy at the time when we asked). The rooms and beds were clean and comfortable. The pool area was clean however there were so many children in the hot tub it could have been mistaken as a kiddie pool. No enforcement was present. The breakfast was amazing. The staff during the breakfast were so helpful and kind. We utilized the laundry room and found it to be useful. One machine was out of service, but we only needed one anyway. Great cheeseburgers from the pool grill! Vanessa, our server did an awesome job.
Stayed 3 nights in Feb 2025

8/10 Good

Camilla

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was conveniently located...pool area, workout room, breakfast area, lobby sitting/resting area and all was very spacious. All staff was very polite and friendly. Furnishings in all areas were well kept/ taken care of.
Stayed 4 nights in Feb 2025

10/10 Excellent

Victoria

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the unique aspects of this property is its welcoming and laid-back vibe, making it feel more like a resort than a typical hotel. The staff was friendly and accommodating, adding to the overall positive experience. What I didn’t like: While the hotel is in a fantastic location, some areas felt a bit dated, and the walls were a little thin, so noise from the hallways could be noticeable at times. The pool area, while great, can get a bit crowded during peak hours. Overall, this is a great choice for anyone looking for a comfortable and convenient stay near the beach. I would definitely return!
Stayed 3 nights in Jan 2025

10/10 Excellent

Jo

Stayed 1 night in Feb 2025

10/10 Excellent

Luisa, Jersey City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very nice.
Stayed 7 nights in Feb 2025