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Hampton Inn & Suites San Juan

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hampton Inn & Suites San Juan

Beach nearby
View from room
Lobby
Lobby
Outdoor pool, sun loungers

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Housekeeping

Explore the area

Map
6530 Isla Verde Avenue, Carolina, 00979
  • Isla Verde Beach
    3 min walk
  • Pine Grove Beach
    5 min walk
  • Carolina Beach
    10 min walk
  • San Juan (SJU-Luis Munoz Marin Intl.)
    10 min walk

Room options

View all photos for Room, 2 Double Beds, Pool View

View from room

Room, 2 Double Beds, Pool View

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Pool View

Premium bedding, in-room safe, desk, soundproofing

Room, 1 King Bed, Pool View

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Room, 1 King Bed, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

View from room

Suite, 1 King Bed, Non Smoking

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, soundproofing

Room, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking

View from room

Suite, 2 Double Beds, Non Smoking

  • 431 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Room, 2 Double Beds, Non Smoking

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

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Exterior

Embassy Suites by Hilton San Juan Hotel & Casino

Pool
Hot Tub
Breakfast included
Spa
4.5 out of 5, Wonderful, (2863)
The price is $436
per night
$529 total
includes taxes & fees
Jan 18 - Jan 19
Embassy Suites by Hilton San Juan Hotel & Casino

About this property

Hampton Inn & Suites San Juan

Hotel in Isla Verde
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a poolside bar, and a 24-hour business center are onsite.
Hampton Inn & Suites San Juan offers 201 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Carolina hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Hampton Inn & Suites San Juan provides a spa tub and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

Hampton Inn & Suites San Juan has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Caña de Azucar Pool Bar - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 16 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Caña de Azucar Pool Bar

Things to do

  • Gym
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1997
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 125

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 43.6 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 16 per night
  • Late check-out fee: USD 125 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hilton Hotel San Juan
Hampton Inn Hilton San Juan
Hampton Inn San Juan
San Juan Hampton Inn
Hampton Inn Hilton San Juan Hotel
Hampton Inn San Juan Puerto Rico Hotel
Hampton Inn Puerto Rico Hotel
Hampton Inn San Juan Puerto Rico
Hampton Inn Puerto Rico
Hampton Inn Suites San Juan Puerto Rico
Hampton Inn Suites by Hilton San Juan
Hampton Inn San Juan Puerto Rico Resort Carolina
Hampton Inn San Juan Puerto Rico Resort
Hampton Inn San Juan Puerto Rico Carolina
Hampton Juan Puerto Rico Caro
Hampton Inn Suites San Juan
Hampton & Suites Juan Carolina

Hampton Inn & Suites San Juan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1070 out of 1507 reviews" "
Rating 8 - Good. 288 out of 1507 reviews" "
Rating 6 - Okay. 82 out of 1507 reviews" "
Rating 4 - Poor. 33 out of 1507 reviews" "
Rating 2 - Terrible. 34 out of 1507 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Noe

Traveled with partner
Liked: Cleanliness, amenities
Some of the workers where very uptight and seemed like they didn’t want to be there.
Stayed 6 nights in Sep 2024

10/10 Excellent

Aneudi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Wanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the amenities available to us. Clean Courteous Friendly staff. Proximity to beach restaurants OSJ night life . Would prefer to have Queen bed . Double bed tight for 2 mattress comfortable .
Stayed 7 nights in Sep 2024

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The included happy hour was a nice touch after a long travel!
Stayed 1 night in Sep 2024

10/10 Excellent

Chelsea

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Food was good. Everything was always clean. Pool was nice.
Stayed 6 nights in Sep 2024

10/10 Excellent

Marilou

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were accommodating and friendly. The location of the property is convenient to the port where we boarded our cruise.
Stayed 2 nights in Sep 2024

10/10 Excellent

Marilou

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and accommodating and the property is centrally located to all the places we were able to visit and convenient to the port where we boarded our cruise.
Stayed 1 night in Sep 2024

10/10 Excellent

Francisco

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service 👏
Stayed 2 nights in Sep 2024

10/10 Excellent

Irving

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, pool bar was great. Staff was very professional and friendly
Stayed 7 nights in Sep 2024

10/10 Excellent

Alfred m

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great,,Properly,,Uber, Dining options,,Breakfast buffet, beach day and Happy hour was a nice added bonus.
Stayed 4 nights in Sep 2024

10/10 Excellent

Wendy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great and the pool was AWESOME, swim up bar!! Staff were fun and helpful. Very clean!
Stayed 1 night in Sep 2024

8/10 Good

Pavlina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice, affordable place to stay near airport. Breakfast in the am was a nice plus, there were evening social hours that we used only once-nice as well. Parking was extra paid at the property.
Stayed 2 nights in Sep 2024

10/10 Excellent

Nirorkis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property is location is very convenient, the staff were really nice and also checked me in prior to the given time due to my flight getting there earlier. A few dining restaurants around the area. The 5-7 snack and sip is a good time.
Stayed 2 nights in Sep 2024

10/10 Excellent

Arlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Team from the minute you walk in. The pool and jacuzzi. Happy hour everyday so as the free breakfast.
Stayed 3 nights in Sep 2024

10/10 Excellent

Nancy, Tampa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just stay one nigth but the experience was nice. Next time return.
Stayed 1 night in Sep 2024

10/10 Excellent

Virgenmin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Francis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very convenient easy and close to every part of San Juan. They have lots of amenities and the staff are always there to help.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jacqueline L

Stayed 3 nights in Sep 2024

10/10 Excellent

Kelli

Liked: Cleanliness
Stayed 3 nights in Sep 2024

8/10 Good

Carolina, Rego Park

Stayed 5 nights in Aug 2024

10/10 Excellent

Miguel Angel

Liked: Property conditions & facilities
Stayed 6 nights in Jun 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Darely

Stayed 4 nights in Aug 2024

4/10 Poor

Verified traveler

Disliked: Staff & service
On the first night of our stay the a/c was working. The employee gave us a hard time but finally decided to change us to another room. On the second night the a/c stopped working at 4am but didn’t reported it because we had an early flight. I didn’t like the $16 parking daily fee. There was no security plus was not informed prior to our arrival neither during check in. Location is convenient but I won’t stay here again.
Stayed 2 nights in Sep 2024

6/10 Okay

Lazaro

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff is pretty decent
Stayed 2 nights in Sep 2024