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Hampton Inn & Suites San Juan

3.0 star property

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Photo gallery for Hampton Inn & Suites San Juan

Beach nearby
Lobby
Outdoor pool, sun loungers
View from room
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot Tub

Explore the area

Map
6530 Isla Verde Avenue, Carolina, 00979
  • Isla Verde Beach
    ‪3 min walk‬
  • Carolina Beach
    ‪10 min walk‬
  • Casino del Mar at La Concha Resort
    ‪7 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪10 min walk‬

Room options

View all photos for Room, 2 Double Beds, Pool View

View from room

Room, 2 Double Beds, Pool View

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Pool View

Premium bedding, in-room safe, desk, soundproofing

Room, 1 King Bed, Pool View

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Room, 1 King Bed, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds

Premium Suite, 2 Queen Beds | Premium bedding, in-room safe, desk, soundproofing

Premium Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

View from room

Suite, 1 King Bed, Non Smoking

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, soundproofing

Room, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking

View from room

Suite, 2 Double Beds, Non Smoking

  • 431 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Room, 2 Double Beds, Non Smoking

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

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The price is $237
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About this property

Hampton Inn & Suites San Juan

Hotel in Isla Verde
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a poolside bar, and a 24-hour business center are onsite.
Hampton Inn & Suites San Juan offers 201 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Carolina hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Hampton Inn & Suites San Juan provides a hot tub and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

Hampton Inn & Suites San Juan has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Caña de Azucar Pool Bar - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 16 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Caña de Azucar Pool Bar

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1997
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 125

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 45 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 16 per night
  • Late check-out fee: USD 125 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hilton Hotel San Juan
Hampton Inn Hilton San Juan
Hampton Inn San Juan
San Juan Hampton Inn
Hampton Inn Hilton San Juan Hotel
Hampton Inn San Juan Puerto Rico Hotel
Hampton Inn Puerto Rico Hotel
Hampton Inn San Juan Puerto Rico
Hampton Inn Puerto Rico
Hampton Inn Suites San Juan Puerto Rico
Hampton Inn Suites by Hilton San Juan
Hampton Inn San Juan Puerto Rico Resort Carolina
Hampton Inn San Juan Puerto Rico Resort
Hampton Inn San Juan Puerto Rico Carolina
Hampton Juan Puerto Rico Caro
Hampton Inn Suites San Juan
Hampton & Suites Juan Carolina

Hampton Inn & Suites San Juan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1182 out of 1686 reviews
Rating 8 - Good. 331 out of 1686 reviews
Rating 6 - Okay. 94 out of 1686 reviews
Rating 4 - Poor. 42 out of 1686 reviews
Rating 2 - Terrible. 37 out of 1686 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Kirk

Traveled with partner
Staff was very good, property good rooms were tired
Stayed 1 night in Jan 2025

10/10 Excellent

Dolkilisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Jan 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, wonderful staff!
Stayed 1 night in Jan 2025

10/10 Excellent

Theresa

Stayed 1 night in Jan 2025

8/10 Good

Yaritza, Little Falls

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Keinny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was amazing! Felt like home! Staff was the most incredible people we’ve met on vacation in a long time!! Can’t wait to come back!
Stayed 3 nights in Sep 2024

10/10 Excellent

Janie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location staff was very helpful and friendly
Stayed 1 night in Dec 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing
Stayed 2 nights in Jan 2025

10/10 Excellent

Lazaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Christine

Traveled with partner
Liked: Amenities
Great location for airport, beach, and restaurants. Good brunch too.
Stayed 1 night in Jan 2025

8/10 Good

Yolanda

Liked: Staff & service, amenities
property was safe and very convenient area for shopping restaurants dining but people in other rooms were too noisy late at night but other that was good
Stayed 1 night in Jan 2025

8/10 Good

michele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property a little dated and expensive compared to Embassy Suites. Breakfast was just OK. Pool area small with limited chairs..
Stayed 2 nights in Jan 2025

10/10 Excellent

Steffi

Traveled with partner
Muy bueno todo el servicio el desayuno riquisimo.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jianzhen

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable places
Stayed 1 night in Jan 2025

8/10 Good

Akila

Liked: Staff & service, property conditions & facilities
The property was nice. The staff was wonderful . Was a bit disappointed in the every other day room cleaning service however the staff was able to remedy the situation quite quickly upon request . Would stay here again but prefer to be on a beach.
Stayed 5 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Dwight

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Heather

Stayed 1 night in Dec 2024

10/10 Excellent

Amie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Isla Verde
Stayed 4 nights in Dec 2024

2/10 Terrible

Christy Johann Santiago

Traveled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
…
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Room comfort
Resort fee 45.00 for what? This was a typical Hampton Inn 4 blocks or so from the beach with a small pool. Pool area was so busy with college students wouldn’t even think to use it. And wet towels all over the place. Quite a mess. Rooms seemed very tired and outdated. Disappointed for the cost/value. Would not recommend or visit again.
Stayed 1 night in Jan 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Dec 2024

10/10 Excellent

Miguel A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

DAWN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly. The amenities at this property were wonderful for our trip. Convenient walking distance to the beach. Plenty of restaurants and bars within walking distance from the hotel
Stayed 4 nights in Dec 2024

6/10 Okay

Rujul

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2024