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Hampton Inn & Suites San Juan

3.0 star property

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Photo gallery for Hampton Inn & Suites San Juan

Beach nearby
Lobby
View from room
Outdoor pool, sun loungers
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Gym
  • Hot Tub
  • Housekeeping
  • Parking available

Explore the area

Map
6530 Isla Verde Avenue, Carolina, 00979
  • Isla Verde Beach
    ‪3 min walk‬
  • Pine Grove Beach
    ‪5 min walk‬
  • Carolina Beach
    ‪10 min walk‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪10 min walk‬

Room options

View all photos for Room, 2 Double Beds, Pool View

View from room

Room, 2 Double Beds, Pool View

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Pool View

Premium bedding, in-room safe, desk, soundproofing

Room, 1 King Bed, Pool View

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Room, 1 King Bed, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

View from room

Suite, 1 King Bed, Non Smoking

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, soundproofing

Room, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking

View from room

Suite, 2 Double Beds, Non Smoking

  • 431 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Room, 2 Double Beds, Non Smoking

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

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Exterior

Embassy Suites by Hilton San Juan Hotel & Casino

  • Pool
  • Hot Tub
  • Breakfast included
  • Spa
4.5 out of 5, Wonderful, (2992)
The price is $227
per night
$297 total
includes taxes & fees
Feb 24 - Feb 25
Embassy Suites by Hilton San Juan Hotel & Casino

About this property

Hampton Inn & Suites San Juan

Hotel in Isla Verde
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a poolside bar, and a 24-hour business center are onsite.
Hampton Inn & Suites San Juan offers 201 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Carolina hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Hampton Inn & Suites San Juan provides a hot tub and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

Hampton Inn & Suites San Juan has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Caña de Azucar Pool Bar - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 16 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Caña de Azucar Pool Bar

Things to do

  • Gym
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1997
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 125

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 43.6 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 16 per night
  • Late check-out fee: USD 125 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hilton Hotel San Juan
Hampton Inn Hilton San Juan
Hampton Inn San Juan
San Juan Hampton Inn
Hampton Inn Hilton San Juan Hotel
Hampton Inn San Juan Puerto Rico Hotel
Hampton Inn Puerto Rico Hotel
Hampton Inn San Juan Puerto Rico
Hampton Inn Puerto Rico
Hampton Inn Suites San Juan Puerto Rico
Hampton Inn Suites by Hilton San Juan
Hampton Inn San Juan Puerto Rico Resort Carolina
Hampton Inn San Juan Puerto Rico Resort
Hampton Inn San Juan Puerto Rico Carolina
Hampton Juan Puerto Rico Caro
Hampton Inn Suites San Juan
Hampton & Suites Juan Carolina

Hampton Inn & Suites San Juan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1107 out of 1566 reviews
Rating 8 - Good. 302 out of 1566 reviews
Rating 6 - Okay. 86 out of 1566 reviews
Rating 4 - Poor. 36 out of 1566 reviews
Rating 2 - Terrible. 35 out of 1566 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, staff meets ur needs
Stayed 2 nights in Nov 2024

8/10 Good

Debra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast food is good only problem is they repeat the same food eggs, sausage, turkey sausage, sausage links, had bacon only once in my 9 day stay. More choices would be nice.
Stayed 9 nights in Nov 2024

6/10 Okay

Josephine

Disliked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Rosie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It met all our expectations
Stayed 5 nights in Oct 2024

6/10 Okay

Debra

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Amenities
I feel like the picture online lie, the free breakfast was horrible. Online it was walking to every thing that isn’t true had to take uber everywhere. The best part was the swim up bar outside nikko the bartender was amazing
Stayed 4 nights in Nov 2024

8/10 Good

Louis

Stayed 2 nights in Oct 2024

8/10 Good

Weisha

Liked: Amenities, property conditions & facilities
I’ve stayed here twice now. Once in 2021 and just recently October 2024. I enjoy the free breakfast and happy hour. Only downside is the shower curtains. They’re really thin which causes the floor to get wet, and they’re wood which causes a mildew smell. It wasn’t bad in this room. But, in 2021 I had to request to be moved because the smell was so bad it gave me a headache and was charged an upcharge to move rooms. Other than that, it’s definitely worth the stay! 4 out of 5 stars! Was very happy with the stay.
Stayed 4 nights in Oct 2024

8/10 Good

Stana, chicago

Traveled with family
Liked: Staff & service, amenities
The staff is nice and friendly; the music at the bar by the pool is too loud and seems like it is for the taste of the bar staff; every day, the same underground type; rooms have a slight bit of smell of stale and are very cold even when the air-conditioning is off (which we doubted that is possible to really turn it off); the area around the hotel has a bit of a commercial, industrial look
Stayed 4 nights in Nov 2024

8/10 Good

Alfred

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
No microwaves in the rooms. Staff was really nice and the restaurant poolside had great food
Stayed 3 nights in Nov 2024

10/10 Excellent

Christopher

Liked: Amenities
Great
Stayed 1 night in Nov 2024

10/10 Excellent

Nelson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, close to the beach, night activities, clean and, excellent breakfast. Happy hour -free drinks. Close to airport.
Stayed 2 nights in Nov 2024

10/10 Excellent

Karthik

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Walking distance to beach, good dining options
Stayed 3 nights in Nov 2024

10/10 Excellent

DEBRA

Liked: Cleanliness, staff & service, property conditions & facilities
Quickly responded to maintenance issue when reported. Good breakfast and happy hour.
Stayed 8 nights in Oct 2024

8/10 Good

Naima Arlèi

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2024

10/10 Excellent

Teodoro

Traveled with family
Liked: Amenities
Stayed 2 nights in Nov 2024

8/10 Good

angel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location its excellent, near the airport, restaurants etc. Not agree with the $16 parking fee per day, nether with the mandatory resort fee that were not on explain while booking. Also not happy with not having room service every day.
Stayed 4 nights in Oct 2024

10/10 Excellent

Gerald

Liked: Cleanliness
Pool and tiki bar
Stayed 1 night in Nov 2024

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Abraham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Mercedes

Traveled with family
Disliked: Amenities
I didn’t like the resort fee we had to pay extra for each room was $45 a day. If I would have known this I would have never stay there. With the payment I made to Expedia and those resort fees I could have stay in a rented house. I also had trouble with the parking one day. All the parking spaces were taken either by the employees or outsiders that pay for parking.
Stayed 8 nights in Aug 2024

10/10 Excellent

Kathy

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very beautiful hotel
Stayed 1 night in Oct 2024

8/10 Good

Avery J

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near the airport
Very nice hotel right near the airport. Friendly staff and lots of amenities
Stayed 1 night in Oct 2024

8/10 Good

Luis

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff was dismissive
Stayed 1 night in Oct 2024