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Hampton Inn & Suites San Juan

3.0 star property

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Photo gallery for Hampton Inn & Suites San Juan

Lobby
Outdoor pool, sun loungers
Lobby
Premium Suite, 2 Queen Beds | 1 bedroom, in-room safe, desk, soundproofing
Premium Suite, 2 Queen Beds | 1 bedroom, in-room safe, desk, soundproofing

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
6530 Isla Verde Avenue, Carolina, 00979
  • Isla Verde Beach
    ‪5 min walk‬
  • Carolina Beach
    ‪9 min walk‬
  • Jose Miguel Agrelot Coliseum
    ‪8 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪3 min drive‬

Room options

View all photos for Room, 2 Double Beds, Pool View

View from room

Room, 2 Double Beds, Pool View

9.0 out of 10
Wonderful
(29 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Pool View

1 bedroom, in-room safe, desk, soundproofing

Room, 1 King Bed, Pool View

9.2 out of 10
Wonderful
(11 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds

Premium Suite, 2 Queen Beds | 1 bedroom, in-room safe, desk, soundproofing

Premium Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

View from room

Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(18 reviews)
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

1 bedroom, in-room safe, desk, soundproofing

Room, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

8.4 out of 10
Very good
(8 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking

View from room

Suite, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(24 reviews)
  • 431 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

9.0 out of 10
Wonderful
(9 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(168 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, in-room safe, desk, soundproofing

Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(99 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Hampton Inn & Suites San Juan

Hotel in Isla Verde
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a 24-hour business center are onsite.
Hampton Inn & Suites San Juan offers 201 accommodations with safes and complimentary bottled water. 55-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Carolina hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Hampton Inn & Suites San Juan provides a hot tub and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Complimentary self parking is available on site.

Hampton Inn & Suites San Juan has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Caña de Azucar Pool Bar - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Caña de Azucar Pool Bar

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1997
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 125

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 45 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 125 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hilton Hotel San Juan
Hampton Inn Hilton San Juan
Hampton Inn San Juan
San Juan Hampton Inn
Hampton Inn Hilton San Juan Hotel
Hampton Inn San Juan Puerto Rico Hotel
Hampton Inn Puerto Rico Hotel
Hampton Inn San Juan Puerto Rico
Hampton Inn Puerto Rico
Hampton Inn Suites San Juan Puerto Rico
Hampton Inn Suites by Hilton San Juan
Hampton Inn San Juan Puerto Rico Resort Carolina
Hampton Inn San Juan Puerto Rico Resort
Hampton Inn San Juan Puerto Rico Carolina
Hampton Juan Puerto Rico Caro
Hampton Inn Suites San Juan
Hampton & Suites Juan Carolina

Hampton Inn & Suites San Juan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1377 out of 1960 reviews
Rating 8 - Good. 380 out of 1960 reviews
Rating 6 - Okay. 108 out of 1960 reviews
Rating 4 - Poor. 52 out of 1960 reviews
Rating 2 - Terrible. 43 out of 1960 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rita

Stayed 8 nights in Mar 2025

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2025

8/10 Good

Marek

Liked: Cleanliness, staff & service, property conditions & facilities
The resort was nice .
Stayed 2 nights in Apr 2025

10/10 Excellent

rosangel, new britain

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Parking is not included. Parking fee $17 per day. There is also a hotel fee not mention on expedia. The pull out sofa very stiffed,needs an upgrading . Breakfast was most excellent and good varieties.
Stayed 7 nights in Apr 2025

10/10 Excellent

Gianni

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the happy hour. Every one of the staff members was very polite.
Stayed 4 nights in Apr 2025

4/10 Poor

Cindy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We stayed for the convenience of it being close to the airport. Service was great. Room was old and dirty. breakfast was good.
Stayed 1 night in Apr 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Jeanny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and convenient location. Yes its noisy, you're near the airport. Never bothered me. Parking is $16 a day. Happy hour 5-7 pm. Great drinks and snacks everyday. Pool was pretty. Grill restaurant, food was yummy and the drinks. Be kind to your servers. Everyone was sooo nice. Room was nice, bed was super firm, killed my back. Still had a great time. Would definitely go back again. Will definitely ask for a possible softer bed if possible. Bartenders where awesome thank you Vanessa..
Stayed 4 nights in Apr 2025

10/10 Excellent

Jamie

Liked: Cleanliness
Stayed 4 nights in Apr 2025

8/10 Good

Jeannette

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall was clean and even though close to the airport didnt affect my sleep. Walking distance to 2 beaches, other hotels, restaurants, other shopping
Stayed 5 nights in Apr 2025

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Close to all attractions.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jonathan

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time at an awesome place! Loved the happy hour with free drinks and snacks. Great restaurants within walking distance.
Stayed 1 night in Apr 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. Close to the airport and great dining places. Walkable to the beach! I will definitely stay there again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff were friendly and the area was great! Will return
Stayed 6 nights in Apr 2025

10/10 Excellent

Marilyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Florence, VAUXHALL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff nice
Stayed 1 night in Apr 2025

10/10 Excellent

Victor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked just about everything. The staff was Super profesional and friendly, delicious breakfast, happy hour excellent, definitely we are coming back, we are really recommend this place to stay
Stayed 5 nights in Apr 2025

10/10 Excellent

Jose

Traveled with family and small children
Liked: Cleanliness, amenities
Clean
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly and helpful. Rooms were clean and the air conditioning worked great! Loved the orchids in the tree on property anf the Cana de Azucar had the BEST BURGERS!!! And the bartenders were very friendly!
Stayed 6 nights in Apr 2025

6/10 Okay

Waneka

Liked: Staff & service, property conditions & facilities
The customer service was excellent. However the beds were very hard and uncomfortable to sleep in.
Stayed 4 nights in Mar 2025

8/10 Good

Benjamin W., Tallahassee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all a very pleasant stay. Bartending staff were great. Might need more help on the grill on busy nights. The chefs they have are good though. Overall a nice place. Good value. And poolside bar served us the best piña coladas we had in Puerto Rico.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jraquanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay. Staff was great!!
Stayed 3 nights in Mar 2025

10/10 Excellent

DALAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Stephanie, Mandan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room, along with the rest of the hotel was very clean. Staff was very friendly and helpful. Breakfast was great along with the free drinks during daily happy hour from 5-7PM. Very walkable to restaurants and a 24 hrs store for anything you need. It was quiet considering being right next to the airport. The only negatives are our bed was hard and the hot tub is a warm tub.
Stayed 5 nights in Apr 2025

10/10 Excellent

Dayana

Traveled with partner
Liked: Amenities
I like the personal treatment
Stayed 3 nights in Apr 2025