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Hilton Garden Inn San Juan Condado

4.0 star property

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Photo gallery for Hilton Garden Inn San Juan Condado

Beach nearby, beach towels
Outdoor pool, pool umbrellas, sun loungers
View from room
View from room
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Spa
  • Bar
  • Pool
  • Breakfast available
  • Gym
$216
includes taxes & fees
Sep 15 - Sep 16

Explore the area

View in a map
886 Ashford Ave, San Juan, 00907
  • Condado Beach
    ‪3 min walk‬
  • Pan American Pier
    ‪19 min walk‬
  • Puerto Rico Convention Center
    ‪2 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bay View (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Bay View (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 400 sq ft
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

9.2 out of 10
Wonderful
(61 reviews)
  • 300 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Water View)

View from room

Room, 1 King Bed, Accessible (Water View)

  • 416 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Water View)

55-inch flat-screen TV with satellite channels

Room, 1 King Bed, Balcony (Water View)

8.8 out of 10
Excellent
(13 reviews)
  • 300 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room amenity

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 600 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Pool View)

Room amenity

Room, 1 King Bed, Accessible (Roll-In Shower, Pool View)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Bay View

Room, 2 Queen Beds, Bay View | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Bay View

8.8 out of 10
Excellent
(11 reviews)
  • 299 sq ft
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Pool View)

Free toiletries, hair dryer, towels, soap

Suite, 1 King Bed, Accessible, Bathtub (Pool View)

  • 624 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Bay View

View from room

Room, 1 King Bed, Bay View

9.2 out of 10
Wonderful
(15 reviews)
  • 300 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bay View (Corner)

55-inch flat-screen TV with satellite channels

Suite, 1 King Bed, Accessible, Bay View (Corner)

  • 600 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Bayview)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub (Bayview)

  • 400 sq ft
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Bay View

In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 1 King Bed, Bay View

8.0 out of 10
Very good
(3 reviews)
  • 542 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View, Corner

55-inch flat-screen TV with satellite channels

Room, 1 King Bed, Ocean View, Corner

8.0 out of 10
Very good
(3 reviews)
  • 620 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 420 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Suite, 1 Bedroom

  • 407 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bay View (Bathtub)

Room amenity

Room, 1 King Bed, Accessible, Bay View (Bathtub)

8.0 out of 10
Very good
(2 reviews)
  • 416 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Water View)

Room amenity

Room, 1 King Bed, Accessible, Bathtub (Water View)

10.0 out of 10
Exceptional
(1 review)
  • 416 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View, Corner

55-inch flat-screen TV with satellite channels

Suite, 1 King Bed, Ocean View, Corner

  • 407 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

55-inch flat-screen TV with satellite channels

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 490 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Ocean View

55-inch flat-screen TV with satellite channels

Suite, 1 King Bed, Accessible, Ocean View

  • 600 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

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About this property

Hilton Garden Inn San Juan Condado

4-star hotel in Condado
This smoke-free hotel features 2 restaurants, a full-service spa, and an outdoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a snack bar/deli.
Hilton Garden Inn San Juan Condado offers 240 air-conditioned accommodations with espresso makers and safes. 55-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Hilton Garden Inn San Juan Condado features an outdoor pool and a hot tub. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

Event facilities measuring 17782 square feet (1652 square meters) include a conference center. This business-friendly hotel also offers a 24-hour fitness center, laundry facilities, and an ATM. Parking is available onsite for a surcharge. A total renovation of this property was completed in December 2023.

Hilton Garden Inn San Juan Condado is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Hilton Garden Inn San Juan Condado has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 23 per day)
  • Secured, covered valet parking on site (USD 28 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 26.74 for adults and USD 14.97 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle tours
  • Full-service spa
  • Hot tub
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 10 meeting rooms
  • Conference center (17,782 square feet of space)

Outdoors

  • Beach towels
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Grab bar in shower
  • Pool hoist on site
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Local artist showcase
  • Reception hall
  • Renovated entire property - December 2023
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 38.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Fitness center access
  • In-room coffee
  • Partner property pool access
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 26.74 for adults and USD 14.97 for children
  • Covered self parking fee: USD 23.00 per day (in/out privileges)
  • Covered valet parking fee: USD 28.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Juan Condado Juan

Hilton Garden Inn San Juan Condado Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 695 out of 1063 reviews
Rating 8 - Good. 202 out of 1063 reviews
Rating 6 - Okay. 80 out of 1063 reviews
Rating 4 - Poor. 36 out of 1063 reviews
Rating 2 - Terrible. 50 out of 1063 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

2/10 Terrible

Brittany

Disliked: Cleanliness, property conditions & facilities

PR

I booked this hotel hoping for a simple, clean place to rest, but it was far from acceptable. The moment I walked in, I was hit with the strong smell of mold—it reeked throughout the room and common areas. It honestly felt like the building had been left to decay. The room was in terrible shape: dingy lighting, dirty floors, and overall just very poorly maintained. Walls were scuffed and stained, furniture was damaged or falling apart, and nothing looked or felt clean. The entire place had an eerie, half-abandoned vibe. The bathroom was especially bad—grimy, damp, and clearly not properly cleaned. I didn’t feel comfortable touching anything. I ended up checking out early and booking somewhere else. For the price I paid, this was unacceptable. Definitely would not recommend staying here until major improvements are made.
Stayed 1 night in May 2025

10/10 Excellent

Hailey

Stayed 5 nights in May 2025

10/10 Excellent

Wanda

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing shout out to Jessica and Diane. These ladies are top tier in every aspect made my stay amazing . the location was great However the bathroom is not practical the shower has a tight fit the position of the shower gels ia right there so you can’t maneuver around without hitting it And the parking is costly in my opinion. But overall great experience. Would recommend s/n all of this was discussed from the beginning so no hidden fees.
Stayed 6 nights in May 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My new favorite. It's very clean. Lots of accommodations, pools and hot tubs were all very clean and they all worked. The bar is the best and the food. Why leave? This place had it all and the entire staff were all so command friendly. Used the sister companies amenities as well. The full package staying here.
Outside pool
Outside pool
Outside pool
Stayed 5 nights in May 2025

6/10 Okay

Samirah

Stayed 3 nights in May 2025

10/10 Excellent

Rogelio

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in May 2025

10/10 Excellent

Tashia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Wilmary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly , nice staff , very helpful
Stayed 2 nights in May 2025

10/10 Excellent

Chelsea

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, access to multiple restaurants and beaches.
Stayed 4 nights in May 2025

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! Do yourself a favor and visit the beach at sister property.
Stayed 3 nights in May 2025

8/10 Good

Simone

Traveled with group
Liked: Cleanliness
Na
Stayed 3 nights in May 2025

10/10 Excellent

Quinyetta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was wonderful and rooms very clean, staff was so nice and the location is right in the middle of everything.
Stayed 4 nights in May 2025

8/10 Good

Lorne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like that the property was centralized to a lot going on in the island. With a rental car everything was less than 30mins away. Even with Uber and walking there was a lot that was easily accessible. Plus the lagoon view was amazing and I couldn’t complain about anything in the room.
Stayed 3 nights in May 2025

10/10 Excellent

Ha Uyen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little far to walk around San Juan but the city is a decent size and would require a ride from one end to another either way. Beautiful view to walk over the bridge towards center city. I recommend and would return to Hilton.
Stayed 1 night in May 2025

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice to be on the bay side with a balcony but to share amenities with the older plaza hotel on the Atlantic. Lagoon is very special.
Stayed 5 nights in May 2025

10/10 Excellent

Amanda N

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Fabian

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 2 nights in May 2025

8/10 Good

Gael

Stayed 3 nights in May 2025

10/10 Excellent

Prescott Charles, Middleburg

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean courteous staff
Stayed 3 nights in May 2025

10/10 Excellent

Nelsa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 3 nights in May 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel highly recommended
Stayed 3 nights in May 2025

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Hilton Garden Inn San Juan Condado had a great staff that was helpful, attentive and very welcoming… we arrived at the hotel 5 & a half hours before check in due to our flight getting in earlier than expected and the room was ready for me. This was my honeymoon trip and I’m glad we chose to stay with the Hilton Fam.
Stayed 4 nights in May 2025

10/10 Excellent

Dahlia Varona

Liked: Cleanliness, staff & service, property conditions & facilities
Omar was amazing and took prompt care of a room issue.
Stayed 3 nights in May 2025

10/10 Excellent

Luz

Stayed 1 night in Mar 2025