Hilton Garden Inn San Juan Condado

4.0 star property

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Photo gallery for Hilton Garden Inn San Juan Condado

Beach nearby, beach towels
Sports facility
Outdoor pool, pool umbrellas, sun loungers
View from property
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Spa
  • Bar
  • Breakfast available

Explore the area

Map
886 Ashford Ave, San Juan, 00907
  • Condado Beach
    ‪7 min walk‬
  • Pan American Pier
    ‪20 min walk‬
  • Puerto Rico Convention Center
    ‪3 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪23 min drive‬

Room options

Room, 2 Queen Beds, Accessible, Bay View (Roll-In Shower)

  • Bay view
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Partial ocean view
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Partial ocean view
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Water View)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony (Water View)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower, Pool View)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Bay View

  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Bathtub (Pool View)

  • 624 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Bay View

  • Bay view
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bay View (Corner)

  • Bay view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Bayview)

  • Bay view
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Bay View

  • Bay view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Ocean View, Corner

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • Partial ocean view
  • 420 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 1 Bedroom

  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bay View (Bathtub)

  • Bay view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Water View)

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Ocean View, Corner

  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • Ocean view
  • 490 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Ocean View

  • Ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Hilton Garden Inn San Juan Condado

4-star hotel in Condado
This smoke-free hotel features 2 restaurants, a full-service spa, and an outdoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a snack bar/deli.
Hilton Garden Inn San Juan Condado offers 240 air-conditioned accommodations with espresso makers and safes. 55-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Hilton Garden Inn San Juan Condado features an outdoor pool and a hot tub. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

Event facilities measuring 17782 square feet (1652 square meters) include a conference center. This business-friendly hotel also offers a 24-hour fitness center, laundry facilities, and an ATM. Parking is available onsite for a surcharge. A total renovation of this property was completed in December 2023.

Hilton Garden Inn San Juan Condado is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Hilton Garden Inn San Juan Condado has 2 restaurants on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 23 per day)
  • Secured, covered valet parking on site (USD 28 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 26.74 for adults and USD 14.97 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle tours
  • Full-service spa
  • Hot tub
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 10 meeting rooms
  • Conference center (17,782 square feet of space)

Outdoors

  • Beach towels
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Grab bar in shower
  • Pool hoist on site
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Local artist showcase
  • Reception hall
  • Renovated entire property - December 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 38.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Fitness center access
  • In-room coffee
  • Partner property pool access
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 26.74 for adults and USD 14.97 for children
  • Covered self parking fee: USD 23.00 per day (in/out privileges)
  • Covered valet parking fee: USD 28.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Juan Condado Juan

Hilton Garden Inn San Juan Condado Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 467 out of 721 reviews
Rating 8 - Good. 131 out of 721 reviews
Rating 6 - Okay. 62 out of 721 reviews
Rating 4 - Poor. 24 out of 721 reviews
Rating 2 - Terrible. 37 out of 721 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Melisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jan 2025

10/10 Excellent

ELIZABETH, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities
Love it and returning soon
Stayed 1 night in Dec 2024

8/10 Good

Peewee Junior

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very accessible to the area.
Stayed 5 nights in Dec 2024

10/10 Excellent

Andrey

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great hotel with an amazing pool and great staff.
Stayed 3 nights in Jan 2025

6/10 Okay

Oliver

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Poor quality food drinks at property at expensive prices , particularly bad service around pool area . No frills super overpriced . Pool area sunbeds limited for size of hotel . Rooms were clean good size but bathroom tiny for 2 people
Stayed 6 nights in Dec 2024

10/10 Excellent

Jermaine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and property
Stayed 4 nights in Jan 2025

10/10 Excellent

Pedro Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were courteous, polite and friendly.
Stayed 4 nights in Jan 2025

10/10 Excellent

David

Stayed 1 night in Dec 2024

4/10 Poor

Salvatore

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
it two plus hours for us to get checked, we got there at 3:45 and finally got our room 6pm. i also asked for a iron and ironing board many times. i never got one.
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

William

Stayed 1 night in Dec 2024

6/10 Okay

PB

Stayed 1 night in Jan 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Tomoyoshi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything. Nice pool. Many benches. Things were pricy tho. Was able to walk to the good areas.
Stayed 5 nights in Dec 2024

2/10 Terrible

Cesar, Aguadilla

Stayed 4 nights in Dec 2024

2/10 Terrible

Connie

Stayed 1 night in Dec 2024

8/10 Good

ELIZABETH, Philadelphia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the one of the best options
Stayed 1 night in Dec 2024

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything
Stayed 3 nights in Dec 2024

10/10 Excellent

Brian

Stayed 2 nights in Dec 2024

10/10 Excellent

Yaliang

Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great facilities. Beach at the Condado plaza is on the bay but the larger beach is a short walk. Staff was very friendly and the pool area is well maintained. The chairs near the bay on the lower level are great as an alternative. In house restaurant was also good for dinner.
Stayed 5 nights in Dec 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view.
Stayed 2 nights in Dec 2024

8/10 Good

Emma

Stayed 4 nights in Dec 2024

10/10 Excellent

Maria Fernanda

Stayed 3 nights in Sep 2024

8/10 Good

Raghava

Stayed 4 nights in Dec 2024