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Hilton Garden Inn San Juan Condado

4.0 star property

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Photo gallery for Hilton Garden Inn San Juan Condado

Beach nearby, beach towels
View from room
Outdoor pool, pool umbrellas, sun loungers
View from property
Sports facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Spa
  • Bar
  • Breakfast available

Explore the area

Map
886 Ashford Ave, San Juan, 00907
  • Condado Beach
    ‪7 min walk‬
  • Pan American Pier
    ‪20 min walk‬
  • Puerto Rico Convention Center
    ‪3 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bay View (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Bay View (Roll-In Shower)

  • 400 sq ft
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • 300 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Water View)

View from room

Room, 1 King Bed, Accessible (Water View)

  • 416 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Water View)

55-inch flat-screen TV with satellite channels

Room, 1 King Bed, Balcony (Water View)

  • 300 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

View from room

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 600 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Pool View)

View from room

Room, 1 King Bed, Accessible (Roll-In Shower, Pool View)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Bay View

Room, 2 Queen Beds, Bay View | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Bay View

  • 299 sq ft
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Pool View)

Free toiletries, hair dryer, towels, soap

Suite, 1 King Bed, Accessible, Bathtub (Pool View)

  • 624 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Bay View

View from room

Room, 1 King Bed, Bay View

  • 300 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bay View (Corner)

55-inch flat-screen TV with satellite channels

Suite, 1 King Bed, Accessible, Bay View (Corner)

  • 600 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Bayview)

View from room

Room, 2 Queen Beds, Accessible, Bathtub (Bayview)

  • 400 sq ft
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Bay View

Junior Suite, 1 King Bed, Bay View | Living area | 55-inch flat-screen TV with satellite channels

Junior Suite, 1 King Bed, Bay View

  • 542 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View, Corner

55-inch flat-screen TV with satellite channels

Room, 1 King Bed, Ocean View, Corner

  • 620 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

  • 420 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Suite, 1 Bedroom

  • 407 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bay View (Bathtub)

View from room

Room, 1 King Bed, Accessible, Bay View (Bathtub)

  • 416 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Water View)

View from room

Room, 1 King Bed, Accessible, Bathtub (Water View)

  • 416 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View, Corner

55-inch flat-screen TV with satellite channels

Suite, 1 King Bed, Ocean View, Corner

  • 407 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

55-inch flat-screen TV with satellite channels

Suite, 1 Bedroom

  • 490 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Ocean View

55-inch flat-screen TV with satellite channels

Suite, 1 King Bed, Accessible, Ocean View

  • 600 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

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About this property

Hilton Garden Inn San Juan Condado

4-star hotel in Condado
This smoke-free hotel features 2 restaurants, a full-service spa, and an outdoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a snack bar/deli.
Hilton Garden Inn San Juan Condado offers 240 air-conditioned accommodations with espresso makers and safes. 55-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Hilton Garden Inn San Juan Condado features an outdoor pool and a hot tub. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

Event facilities measuring 17782 square feet (1652 square meters) include a conference center. This business-friendly hotel also offers a 24-hour fitness center, laundry facilities, and an ATM. Parking is available onsite for a surcharge. A total renovation of this property was completed in December 2023.

Hilton Garden Inn San Juan Condado is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Hilton Garden Inn San Juan Condado has 2 restaurants on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 23 per day)
  • Secured, covered valet parking on site (USD 28 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 26.74 for adults and USD 14.97 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle tours
  • Full-service spa
  • Hot tub
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 10 meeting rooms
  • Conference center (17,782 square feet of space)

Outdoors

  • Beach towels
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Grab bar in shower
  • Pool hoist on site
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Local artist showcase
  • Reception hall
  • Renovated entire property - December 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 38.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Fitness center access
  • In-room coffee
  • Partner property pool access
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 26.74 for adults and USD 14.97 for children
  • Covered self parking fee: USD 23.00 per day (in/out privileges)
  • Covered valet parking fee: USD 28.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Juan Condado Juan

Hilton Garden Inn San Juan Condado Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 523 out of 812 reviews
Rating 8 - Good. 155 out of 812 reviews
Rating 6 - Okay. 67 out of 812 reviews
Rating 4 - Poor. 29 out of 812 reviews
Rating 2 - Terrible. 38 out of 812 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

JIANGTIAN

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Leopoldo, Mexico

Stayed 1 night in Feb 2025

6/10 Okay

antonio

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No good
Stayed 1 night in Feb 2025

8/10 Good

Dai

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Nelson

Liked: Cleanliness, property conditions & facilities
Not bad
Stayed 2 nights in Feb 2025

8/10 Good

benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Service was great, food was good, view was amazing, location safe and convenient. Gym absolutely useless

10/10 Excellent

BIANCA, Eustis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stat!
Stayed 1 night in Feb 2025

10/10 Excellent

Edith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay ❤️
Stayed 4 nights in Oct 2024

10/10 Excellent

Ana, Spring Lake

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, well maintained and clean.
Stayed 5 nights in Feb 2025

10/10 Excellent

Ruben

Stayed 3 nights in Feb 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Yaritza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t have room service and don’t have telephone
Stayed 1 night in Jan 2025

10/10 Excellent

Aldo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have already posted a five star review with comments previously, but I failed to mention how friendly & helpful the staff were in giving recommendations for restaurants and general information about the area. Also, Alexander, greeted us at the entry and gave us the best local coffee recommendation just a few minutes from the hotel. I would definitely stay at this location again. Easy uber to the airport!

10/10 Excellent

Ronnie, Murfreesboro

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2025

8/10 Good

Michelle

Stayed 2 nights in Feb 2025

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Kiesha

Liked: Staff & service, property conditions & facilities, room comfort

Birthday Trip 5 Days

The hotel was nice with an amazing Bay view and pool lounge area. The front desk staff were nice and friendly especially Chris. He had great customer service and very down to earth. The junior suite is a nice size with an amazing view of the bay if you’re on the back side of the hotel. The balcony is also a nice size. There’s a small sofa but no chair(s). The floors could’ve been cleaner and doors needed to be wiped of smudged hand prints. Easy walking access to stores, shops and restaurants up and down the avenue. The beach is across the street from the hotel. You can access the beach next door at sister hotel by elevator and crossing over mezzanine. Easy uber access to and from hotel along with uber eats. The rooms were quiet and the bed was comfortable. The shower is also huge.
Stayed 5 nights in Jan 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities

San Juan stay

We had a nice day at this Hilton garden inn with the exception of being given a room with an adjoining door to the next room. There is not enough sound insulation between these doors. If you have neighbors you will hear them. if they are allowed it will be annoying. Other than that the hotel itself is well situated clean and the staff was pleasant.
Stayed 3 nights in Jan 2025

10/10 Excellent

Liza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Craig

Liked: Staff & service, property conditions & facilities
Nice location and excellent facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT HOTEL
Stayed 1 night in Jan 2025

6/10 Okay

Julia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Started bad but they made it right

We had bugs in our room and in our bed at the end of a very long day of travel and exploration. The hotel was very quick to respond to our complaint about the insects as they came to escort us to another room but we weren’t allowed to take anything with us as a precautionary measure to have the room checked for insects. Our next room was much better and thank God they weren’t bed bugs. The staff was very kind in assisting us with the room change. Convenient location.
Stayed 2 nights in Jan 2025

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

2/10 Terrible

prit

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff service was not good
Stayed 1 night in Jan 2025