See all properties

Holiday Inn Express San Juan Condado by IHG

3.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express San Juan Condado by IHG

Beach nearby, sun loungers, beach umbrellas, beach towels
Outdoor pool, open 8:00 AM to 11:00 PM, sun loungers
Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes
Gift shop
Standard Room, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Parking available
  • Housekeeping
  • 24/7 front desk
$177
includes taxes & fees
Nov 17 - Nov 18

Explore the area

View in a map
1 Mariano Ramirez Bages, San Juan, 00907
  • Place, Casino del Mar at La Concha Resort
    ‪5 min walk‬
  • Place, Condado Beach
    ‪13 min walk‬
  • Place, Puerto Rico Convention Center
    ‪4 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(83 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(7 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(18 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(66 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

8.6 out of 10
Excellent
(32 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Beach nearby, beach towels
Hilton Garden Inn San Juan Condado
  • Pool
  • Hot Tub
  • Spa
  • Free WiFi
4.4 out of 5, Excellent, 1,185 reviews
Hilton Garden Inn San Juan Condado

About this property

Holiday Inn Express San Juan Condado by IHG

3.5-star hotel in Condado
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a hot tub, valet parking, and coffee/tea in a common area.
Holiday Inn Express San Juan Condado by IHG offers 114 accommodations with safes and coffee/tea makers. 52-inch Smart televisions come with premium cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include showers and hair dryers.

This San Juan hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, Holiday Inn Express San Juan Condado by IHG provides a hot tub and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. This 3.5-star property offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge). A total renovation of this property was completed in December 2022.

Holiday Inn Express San Juan Condado by IHG is a smoke-free property.

A complimentary full breakfast is served each morning between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 33.45 per night; includes in/out privileges)

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • In a nature reserve
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (36 inches high)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 7 floors
  • Renovated entire property - December 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 52-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay
  • Resort fee: 20 percent of room rate
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Newspaper
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 33.45 per night (in/out privileges)
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel San Juan Plaza
San Juan Plaza
San Juan Plaza Hotel
Holiday Inn Express San Juan Condado Hotel
Holiday Inn Express Condado Hotel
Holiday Inn Express San Juan Condado
Holiday Inn Express Condado
Holiday Inn Express San Juan Hotel San Juan
Holiday Inn San Juan
San Juan Holiday Inn
Holiday Inn Express Puerto Rico
Express Juan Condado By Ihg
Holiday Inn Express San Juan Condado
Holiday Inn Express San Juan Condado by IHG Hotel
Holiday Inn Express San Juan Condado an IHG Hotel
Holiday Inn Express San Juan Condado by IHG San Juan
Holiday Inn Express San Juan Condado by IHG Hotel San Juan

Reviews

Holiday Inn Express San Juan Condado by IHG Reviews

8.4

Very Good

8.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 553 out of 1007 reviews
Rating 8 - Good. 237 out of 1007 reviews
Rating 6 - Okay. 120 out of 1007 reviews
Rating 4 - Poor. 49 out of 1007 reviews
Rating 2 - Terrible. 48 out of 1007 reviews

Reviews

6/10 Okay

Veronica

Traveled with family and small children
Disliked: Cleanliness, staff & service
Breakfast services was good. Front staff at check in was good but after the encounters with other front desk agents was so so. We only received room service once while we were there for 4 nights. We had to keep asking everyday for clean towels since our room wasn’t cleaned. We notified front desk and nothing was changed. There were not any laundry supplies to purchase on property so had to walk to a store to get some at the last minute. The toilet in the bathroom was clogged. The shower leaks out water even though the shower door is closed. The closet door was not screwed in properly so it couldn’t close properly. My family love staying here yearly for our family vacation but this year was not good at all.
Stayed 4 nights in Aug 2025

8/10 Good

Jamal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean, breakfast was decent , the staff were very helpful and accommodating, the pool was clean, one of the elevator was malfunctioning but worked, rooms were spotless after the daily house keeping. Overall a very pleasant experience and would stay again.
Stayed 10 nights in Jul 2025

10/10 Excellent

Bita

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing, the staff were helpful and friendly, the breakfast was delicious and had lots of different options, the pool was well maintained and the rooms were kept very clean
Stayed 5 nights in Aug 2025

10/10 Excellent

Destinie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Holiday Inn is my go to anytime i’m in PR. Area is perfect, pool is decent, free breakfast and laundry. Staff is awesome.
Stayed 1 night in Aug 2025

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was very microwave food. But the entire Condado is like tha
Stayed 4 nights in Jul 2025

6/10 Okay

Jamia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Kashona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, staff was very helpful and nice
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I recommend this hotel

Hotel has very comfortable beds with great service and staff. Staff were friendly and they were nice enough to hold our luggage while we explored before our check in. Loved there was no carpet in rooms. Breakfast was delicious with lactose free options. There is a beach nearby where you walk. I recommend this hotel over other hotels from the area. I also recommend it if you are traveling with kids.
Stayed 1 night in Aug 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Maylin Sanchez

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly remodeled
Stayed 4 nights in Jul 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Javier, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Jul 2025

8/10 Good

Homar

Traveled with partner
Liked: Cleanliness, amenities
It was a good stay for five nights. A little too expensive for the valet parking and extra fees. No complaints, you get what you pay for.
Stayed 5 nights in Jul 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Specially the staff and the service!
Stayed 3 nights in Jul 2025

8/10 Good

Orlandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Christina

Traveled with family
Liked: Amenities
Parking is terrible
Stayed 5 nights in Jul 2025

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely returning
Stayed 4 nights in Jul 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic room, clean, friendly staff. Limited options for breakfast, out of many things. Small bathroom.But would stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Claudia

Stayed 3 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness
Very good
Stayed 4 nights in Jul 2025

6/10 Okay

Carlos

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Guadalupe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El personal fue muy amable y esta a 5 minutos de la playa
Stayed 9 nights in Jul 2025

10/10 Excellent

Clay

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The price and location was great.
Stayed 1 night in Jul 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in process. The hotel was very clean & so was our hotel room. Breakfast options were basic but good. Staff was friendly & the small store in the hotel had good options.
Stayed 1 night in Jul 2025