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Holiday Inn Express San Juan Condado by IHG

3.5 star property

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Photo gallery for Holiday Inn Express San Juan Condado by IHG

Beach nearby, sun loungers, beach umbrellas, beach towels
Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes
Gift shop
Outdoor pool, open 8:00 AM to 11:00 PM, sun loungers
Standard Room, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Parking available
  • Housekeeping
  • 24/7 front desk
$148
includes taxes & fees
Sep 16 - Sep 17

Explore the area

View in a map
1 Mariano Ramirez Bages, San Juan, 00907
  • Casino del Mar at La Concha Resort
    ‪5 min walk‬
  • Condado Beach
    ‪13 min walk‬
  • Puerto Rico Convention Center
    ‪4 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(61 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(16 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(77 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

8.4 out of 10
Very good
(29 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(7 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express San Juan Condado by IHG

3.5-star hotel in Condado
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a hot tub, valet parking, and coffee/tea in a common area.
Holiday Inn Express San Juan Condado by IHG offers 114 accommodations with safes and coffee/tea makers. 52-inch Smart televisions come with premium cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include showers and hair dryers.

This San Juan hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, Holiday Inn Express San Juan Condado by IHG provides a hot tub and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. This 3.5-star property offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge). A total renovation of this property was completed in December 2022.

Holiday Inn Express San Juan Condado by IHG is a smoke-free property.

A complimentary full breakfast is served each morning between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 33.45 per night; includes in/out privileges)

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • In a nature reserve
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (36 inches high)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 7 floors
  • Renovated entire property - December 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 52-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay
  • Resort fee: 20 percent of room rate
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Newspaper
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 33.45 per night (in/out privileges)
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel San Juan Plaza
San Juan Plaza
San Juan Plaza Hotel
Holiday Inn Express San Juan Condado Hotel
Holiday Inn Express Condado Hotel
Holiday Inn Express San Juan Condado
Holiday Inn Express Condado
Holiday Inn Express San Juan Hotel San Juan
Holiday Inn San Juan
San Juan Holiday Inn
Holiday Inn Express Puerto Rico
Express Juan Condado By Ihg
Holiday Inn Express San Juan Condado
Holiday Inn Express San Juan Condado by IHG Hotel
Holiday Inn Express San Juan Condado an IHG Hotel
Holiday Inn Express San Juan Condado by IHG San Juan
Holiday Inn Express San Juan Condado by IHG Hotel San Juan

Holiday Inn Express San Juan Condado by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 523 out of 1001 reviews
Rating 8 - Good. 244 out of 1001 reviews
Rating 6 - Okay. 128 out of 1001 reviews
Rating 4 - Poor. 52 out of 1001 reviews
Rating 2 - Terrible. 54 out of 1001 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Dally

It was to bad
Stayed 4 nights in May 2025

8/10 Good

Lasean

Traveled with group
Liked: Cleanliness, staff & service, amenities
Elevator didn't work all of my stay. I couldn't give a 5 star because of that.
Stayed 4 nights in May 2025

10/10 Excellent

KAYLEEN, Hollywood

Liked: Cleanliness, staff & service, property conditions & facilities
The beds are incredibly comfortable and exceptionally clean. The staff is amazing, and I love my experience here! I would give it 5 stars!
Stayed 2 nights in Jun 2025

10/10 Excellent

Dyllian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that I didnt like was parking. The valet parking while properly staffed was a bit too n the high side at $30 a day. The buffet breakfast was excellent and always fresh.
Stayed 7 nights in May 2025

8/10 Good

Jewell

Liked: Cleanliness, staff & service
This property
Stayed 3 nights in May 2025

10/10 Excellent

julieta

Stayed 1 night in May 2025

4/10 Poor

Zoran

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stains in my room on the curtains, be prepared to shower UP AGAINST A WALL because if not your bathroom will quickly be flooded with water! The bathroom shower floor is just a floor! No ledge to catch water. Can’t open up the windows so enjoy getting your air from the air conditioner. The room service was 7/10 they missed cleaning on 3 out of 5 of my days stay, cherry on top is being charged 300 extra dollars there for mystery reasons, then being charged an additional 150 3 days later after I’ve arrived home! Do the math, this place is not worth it.
Stayed 5 nights in May 2025

10/10 Excellent

sonia

Liked: Amenities
Excelent service
Stayed 1 night in May 2025

10/10 Excellent

Naimy

Stayed 2 nights in May 2025

6/10 Okay

Joanne

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Brenda

Stayed 2 nights in May 2025

10/10 Excellent

Margarita

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff
Stayed 5 nights in May 2025

8/10 Good

Jiri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Maria

Stayed 1 night in May 2025

10/10 Excellent

ventura, WOODBRIDGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place
Stayed 4 nights in May 2025

6/10 Okay

David

Liked: Cleanliness, staff & service

Disappointing Stay

We found the hotel to be disappointing. The staff was super friendly and professional, but unfortunately, with one broken elevator, it made getting to the room, difficult or uncomfortable with a packed elevator, the air conditioner was noisy and leaking water all over the floor in the room. We got tired of seeing dirty and garbage filled cleaning service cart outside our door during our entire stay, and then you heard all the cleaners talking right outside our door during the morning and most importantly it’s pretty disgusting to have the wrong size toilet seat over the modern toilet that you have in there forcing us to try to keep our legs off the gross toilet bowl every time she went to the bathroom.
Water all over floor from leaking AC
Wrong size toilet seat, hope you don't mind your legs touching the bowl
Cleaning cart parked outside our room all stay
Stayed 3 nights in May 2025

10/10 Excellent

Lizette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Jake

Stayed 5 nights in May 2025

8/10 Good

Cassandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed with my daughter for a quick getaway. It was it a decent proximity to everything we wanted to do. The only downfall to the stay was that the pool does not get a lot of sun at all. So if you’re looking to soak up some rays go across the street to the beach.
Stayed 4 nights in May 2025

10/10 Excellent

Carley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My trip to Puerto Rico was excellent and it all started at here. The location is in the middle of everything so I had no problem walking everywhere. I especially loved the beach being less than 10 minutes away. Staff was friendly and helpful and breakfast was very nice.
Stayed 4 nights in May 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and suitable.
Stayed 1 night in May 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

8/10 Good

Coree Rayshad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

edward

Stayed 4 nights in May 2025

6/10 Okay

Marisol

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Took very long registration
Stayed 1 night in May 2025