Home2 Suites By Hilton San Juan

3.0 star property

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Photo gallery for Home2 Suites By Hilton San Juan

Exterior
Private kitchen
Terrace/patio
Snack bar
Private kitchen

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Housekeeping
  • Laundry
  • Gym

Explore the area

Map
1003 E. Carroll Rd, San Juan, TX, 78589
  • Basilica of Our Lady of San Juan del Valle
    ‪2 min drive‬
  • La Plaza Mall
    ‪8 min drive‬
  • McAllen Convention Center
    ‪11 min drive‬
  • McAllen, TX (MFE-Miller Intl.)
    ‪9 min drive‬

Room options

Studio Suite, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Bathtub

  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(18 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed (Hearing)

  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

Studio, 2 Queen Beds (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

Similar properties

About this property

Home2 Suites By Hilton San Juan

3-star San Juan hotel with outdoor pool
An outdoor pool, a fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Home2 Suites By Hilton San Juan offers 101 accommodations. Televisions come with cable channels. Bathrooms include shower/tub combinations. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Home2 Suites By Hilton San Juan features an outdoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3-star property consist of a business center and meeting rooms. A complimentary breakfast is served on weekends. This San Juan hotel also offers coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site, along with a car charging station.

Home2 Suites By Hilton San Juan is a smoke-free property.

A complimentary continental breakfast is served between 7:00 AM and 10:00 AM on weekends.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available on weekends 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Built in 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Cable channels

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay (maximum USD 75 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Home2 Suites By Hilton Juan
Home2 Suites By Hilton San Juan Hotel
Home2 Suites By Hilton San Juan San Juan
Home2 Suites By Hilton San Juan Hotel San Juan

Home2 Suites By Hilton San Juan Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 223 out of 255 reviews
Rating 8 - Good. 17 out of 255 reviews
Rating 6 - Okay. 8 out of 255 reviews
Rating 4 - Poor. 3 out of 255 reviews
Rating 2 - Terrible. 4 out of 255 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Virginia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kindness
Stayed 1 night in Apr 2025

10/10 Excellent

Velma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend 100%

The staff was very friendly and extremely helpful. The room was very spacious and clean. I would stay here again and highly recommend.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sherwin

Stayed 1 night in Mar 2025

8/10 Good

Jasmin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Stay was great. Front desk staff very nice and helpful. I called for sheets for pullout couch and they came up to deliver. Most places I have stayed in will make you go downstairs to get what is needed. Breakfast was really good, lots of choices. Large and comfy rooms. Hotel convenient location. Restaurants are in walking distance.
Stayed 1 night in Mar 2025

6/10 Okay

Juan

Liked: Cleanliness, property conditions & facilities, room comfort

Train staff better

The stay was great its a brand new place, the only problem is the staff, the lady at the front desk was not very nice, she was hurrying everything up Even thou there was no other customer waiting, charged me twice for the security deposit even after i showed my credit card statement, i really think they need better training
Stayed 1 night in Mar 2025

10/10 Excellent

Adrian

Liked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Emmanuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love home 2 suites in general, and san juan location lives up to the name, always a good option
Stayed 1 night in Mar 2025

10/10 Excellent

Claudia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

We had a great stay. We traveled to Texas for a family event and staff at this hotel made it easy to check in and out. It was clean, comfortable, and they had various amenities. They also had great breakfast and "happy hour" drinks and snacks.
Stayed 4 nights in Mar 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Esteban

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 4th time staying here . This hotel is prefect ! The have happy hour everyday . The staff is amazing ! The breakfast is amazing ! The rooms are amazing, big , super clean . There is nothing wrong with this hotel . Oh…. The price is amazing too !
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property provides refrigerator and kitchen area equipped with utensils for those who want to dine in. Restaurants are available within walking distance. Breakfast is provided and happy hour is included to enjoy in the evenings.
Stayed 2 nights in Mar 2025

6/10 Okay

Lorena

Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family loved our weekend stay will be booking again soon!
Stayed 2 nights in Mar 2025

10/10 Excellent

james

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to shopping center. Many restaurant options. Brand new hotel. Nightly social hour with finger foods and drinks. Staff was very nice, friendly and respectful.
Stayed 1 night in Mar 2025

10/10 Excellent

Amy

Stayed 1 night in Jan 2025

10/10 Excellent

Catherine

Stayed 2 nights in Mar 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Maria, Sugar Land

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it, very elegant and beautiful.
Stayed 1 night in Mar 2025

2/10 Terrible

Fidel

Stayed 1 night in Mar 2025

10/10 Excellent

Joelda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, very clean, friendly.. restaurants were just a walk away from the hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jessica

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a great place to stay. The hotel was clean, quiet, and pet-friendly. The breakfast and amenities were good, and check-in and check-out were quick and easy. The front desk staff were very courteous.
Stayed 3 nights in Mar 2025