Home2 Suites By Hilton San Juan

3.0 star property

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Photo gallery for Home2 Suites By Hilton San Juan

Exterior
Outdoor pool
Private kitchen
Terrace/patio
Private kitchen

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Laundry
  • Gym

Explore the area

Map
1003 E. Carroll Rd, San Juan, TX, 78589
  • Basilica of Our Lady of San Juan del Valle
    ‪3 min drive‬
  • La Plaza Mall
    ‪11 min drive‬
  • 17th Street Entertainment District
    ‪11 min drive‬
  • McAllen, TX (MFE-Miller Intl.)
    ‪9 min drive‬

Room options

Studio Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed (Hearing)

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Bathtub

  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed (Hearing)

  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds, Bathtub (Mobility & Hearing)

  • Sleeps 6
  • 2 Queen Beds

Studio, 2 Queen Beds (Hearing)

  • Sleeps 6
  • 2 Queen Beds

Similar properties

About this property

Home2 Suites By Hilton San Juan

3-star San Juan hotel with outdoor pool
An outdoor pool, a fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Home2 Suites By Hilton San Juan offers 101 accommodations. Bathrooms include shower/tub combinations. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Home2 Suites By Hilton San Juan features an outdoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3-star property consist of a business center and meeting rooms. A complimentary breakfast is served on weekends. This San Juan hotel also offers coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site, along with a car charging station.

Home2 Suites By Hilton San Juan is a smoke-free property.

A complimentary continental breakfast is served between 7:00 AM and 10:00 AM on weekends.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available on weekends 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Built in 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Cable channels

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay (maximum USD 75 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 2.00 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per pet, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Home2 Suites By Hilton Juan
Home2 Suites By Hilton San Juan Hotel
Home2 Suites By Hilton San Juan San Juan
Home2 Suites By Hilton San Juan Hotel San Juan

Home2 Suites By Hilton San Juan Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 153 out of 175 reviews
Rating 8 - Good. 11 out of 175 reviews
Rating 6 - Okay. 8 out of 175 reviews
Rating 4 - Poor. 1 out of 175 reviews
Rating 2 - Terrible. 2 out of 175 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 1 night in Feb 2025

10/10 Excellent

Maria Otila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ir was great! The only service than need improvement is the breakfast , only one waffler and a big line .. and the food replacement was very slow
Stayed 1 night in Feb 2025

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything
Stayed 1 night in Feb 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Juan

Traveled with group
Fire place outside And breakfast was excellent
Stayed 1 night in Jan 2025

10/10 Excellent

RICHARD

Traveled with partner
Liked: Staff & service, property conditions & facilities
Was very convenient
Stayed 2 nights in Jan 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jon

Stayed 1 night in Jan 2025

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Bernice

Traveled with family
Stayed 1 night in Jan 2025

10/10 Excellent

Marcela

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Police presence patrolling the area consistently and made us feel safe.
Stayed 3 nights in Dec 2024

10/10 Excellent

Rainier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

john freddy

Stayed 1 night in Dec 2024

10/10 Excellent

Diana

Stayed 7 nights in Dec 2024

10/10 Excellent

Roel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

LAURA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is brand new and over all staff is friendly. Very clean and breakfast is good.
Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything was clean and new

Stayed 1 night in Dec 2024

10/10 Excellent

Héctor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and clean
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Overall great experience. Was just in for a night I came across a room where carpet was soaking wet from ac leak. Ac was not great in one of the rooms leading to the wet carpet. Felt like it was not an issue having a double room with ac in each. But did feel the difference from one to the other room 201 to be exact.
Stayed 1 night in Dec 2024

10/10 Excellent

Glenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New clean hotel. Had enough food at breakfast, even tho hotel was full of people.
Stayed 2 nights in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Hernan

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien
Stayed 1 night in Jan 2025

10/10 Excellent

Sabrina

Stayed 1 night in Feb 2025

10/10 Excellent

Elda denisse

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar my comodo, limpio, excelente instalaciones, unico detalle en recepción me dijeron desayuno es de 7 a 10am y cuando baje a las 9 ya lo habian cerrado no me especificaron bien los horarios.
Stayed 2 nights in Feb 2025