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Home2 Suites By Hilton San Juan

3.0 star property

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Photo gallery for Home2 Suites By Hilton San Juan

Exterior
Private kitchen
Terrace/patio
Private kitchen
Snack bar

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Housekeeping
  • Laundry
  • Gym
$95
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
1003 E. Carroll Rd, San Juan, TX, 78589
  • Place, Basilica of Our Lady of San Juan del Valle
    ‪2 min drive‬
  • Place, La Plaza Mall
    ‪8 min drive‬
  • Place, McAllen Convention Center
    ‪11 min drive‬
  • Airport, McAllen, TX (MFE-Miller Intl.)
    ‪9 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

Living area

Studio Suite, 1 King Bed

9.2 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Roll-In Shower)

Living area

Studio Suite, 1 King Bed (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Hearing)

Living area

Studio Suite, 1 King Bed (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Bathtub

Bed sheets

Suite, 1 King Bed, Bathtub

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Roll-In Shower)

Bed sheets

Suite, 1 King Bed (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Hearing)

Bed sheets

Suite, 1 King Bed (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Bed sheets

Studio Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(25 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Bathtub (Mobility & Hearing)

Bed sheets

Studio, 2 Queen Beds, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Hearing)

Bed sheets

Studio, 2 Queen Beds (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Bed sheets

Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

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About this property

Home2 Suites By Hilton San Juan

3-star San Juan hotel with outdoor pool
An outdoor pool, a fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Home2 Suites By Hilton San Juan offers 101 accommodations. Televisions come with cable channels. Bathrooms include shower/tub combinations. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Home2 Suites By Hilton San Juan features an outdoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3-star property consist of a business center and meeting rooms. A complimentary breakfast is served on weekends. This San Juan hotel also offers coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site, along with a car charging station.

Home2 Suites By Hilton San Juan is a smoke-free property.

A complimentary continental breakfast is served between 7:00 AM and 10:00 AM on weekends.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available on weekends 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Built in 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Cable channels

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay (maximum USD 75 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Home2 Suites By Hilton Juan
Home2 Suites By Hilton San Juan Hotel
Home2 Suites By Hilton San Juan San Juan
Home2 Suites By Hilton San Juan Hotel San Juan

Reviews

Home2 Suites By Hilton San Juan Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 348 out of 397 reviews
Rating 8 - Good. 27 out of 397 reviews
Rating 6 - Okay. 10 out of 397 reviews
Rating 4 - Poor. 7 out of 397 reviews
Rating 2 - Terrible. 5 out of 397 reviews

Reviews

10/10 Excellent

Diana, plainview

Stayed 2 nights in Jul 2025

10/10 Excellent

Juanita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and comfortable. Our room was very spacious and the kitchenette was very helpful. There were several restaurants and stores nearby. Breakfast was very good!
Stayed 4 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxation

It was very relaxing to be home away from home
Stayed 1 night in Jul 2025

10/10 Excellent

Janie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice weekend trip

Staff was friendly, clean, for being on the first floor it was quite, at night parking lot was nice and bright
Stayed 2 nights in Jul 2025

10/10 Excellent

miriam

Stayed 1 night in Jul 2025

10/10 Excellent

Sharla

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay, the only thing I would change is something was lodged in the A/C and it kept making noises when the unit cut on.
Stayed 2 nights in Jul 2025

10/10 Excellent

gabriel, houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent
Stayed 1 night in Jul 2025

10/10 Excellent

Maria, Sugar Land

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and staff are awesome
Stayed 3 nights in Jul 2025

10/10 Excellent

Michael

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was very quite. We finally got to try the drinks at happy hour. Great breakfast. Only dislike are the bed pillows , everything was great.
Stayed 5 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip.

The staff was 100% GREAT, made us feel welcome throughout our 2 nights stay. Very clean, quiet, and comfortable. Great price. Will definitely be staying there again, when traveling the area.
Stayed 1 night in Jul 2025

10/10 Excellent

Lilia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love It

A++
Stayed 2 nights in Jul 2025

10/10 Excellent

Miguel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very clean. Rooms are quiet. Lots of options to go out and eat are very close to the hotel.
Stayed 3 nights in Jun 2025

2/10 Terrible

Esmeralda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not stayed because the staff gave me a room I did not reserved. I reserved my room 8 days in advanced and call to tell them I was going to check in late. I got there round 11:30 pm. I was talking to Elizabeth who insisted that all they could do is offer me a one bed room room and move me to a two bedroom the next day, meanwhile people were coming to her about things that did not work in their room, all she told them was "it is not working". "I'll have someone look at it in the morning"...I will never make a reservation at this hotel again and I will leave a review in other social medial. Because staff was very unprofessional.
Stayed 2 nights in Jul 2025

8/10 Good

Soraya

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our time here and the property is really nice.
Stayed 1 night in May 2025

10/10 Excellent

Rita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best
Stayed 1 night in Jul 2025

10/10 Excellent

Carmen

Stayed 1 night in Jul 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Eliza

Stayed 3 nights in Jul 2025

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Priscilla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Adan

Stayed 1 night in Jul 2025

10/10 Excellent

Marisol

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Rojelio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025