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Hotel Milano

2.0 star property

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Photo gallery for Hotel Milano

Signature Suite, 1 King Bed, Non Smoking | Premium bedding, memory foam beds, free WiFi, bed sheets
Panoramic Suite, City View | Premium bedding, memory foam beds, free WiFi, bed sheets
Hallway
Panoramic Suite, City View | Terrace/patio
Hallway

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
$166
includes taxes & fees
Dec 1 - Dec 2

Explore the area

View in a map
307 Calle Fortaleza, San Juan, San Juan, 00901
  • Place, Calle Fortaleza
    ‪1 min walk‬
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Port of San Juan
    ‪4 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, memory foam beds, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, City View

Deluxe Room, 1 Queen Bed, Non Smoking, City View | Premium bedding, memory foam beds, free WiFi, bed sheets

Deluxe Room, 1 Queen Bed, Non Smoking, City View

  • 250 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Deluxe Room, 1 King Bed, Non Smoking, City View | Premium bedding, memory foam beds, free WiFi, bed sheets

Deluxe Room, 1 King Bed, Non Smoking, City View

  • 285 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, memory foam beds, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Premium bedding, memory foam beds, free WiFi, bed sheets

Deluxe Room, 1 Queen Bed, Non Smoking

  • 290 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Suite, 1 King Bed, Non Smoking

Signature Suite, 1 King Bed, Non Smoking | Premium bedding, memory foam beds, free WiFi, bed sheets

Signature Suite, 1 King Bed, Non Smoking

  • 350 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, 1 King Bed, City View

Honeymoon Suite, 1 King Bed, City View | Premium bedding, memory foam beds, free WiFi, bed sheets

Honeymoon Suite, 1 King Bed, City View

  • 350 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, City View

Executive Suite, City View | Premium bedding, memory foam beds, free WiFi, bed sheets

Executive Suite, City View

  • 450 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower, City View

Deluxe Room, 1 King Bed, Roll-in Shower, City View | Premium bedding, memory foam beds, free WiFi, bed sheets

Deluxe Room, 1 King Bed, Roll-in Shower, City View

  • 250 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite, City View

Panoramic Suite, City View | Premium bedding, memory foam beds, free WiFi, bed sheets

Panoramic Suite, City View

  • 400 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property
Armas Hotel
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
4.5 out of 5, Wonderful, 356 reviews
Armas Hotel

About this property

Hotel Milano

Hotel in Old San Juan
Along with concierge services, this smoke-free hotel has a 24-hour front desk and a TV in a common area. WiFi in public areas is free. Other amenities include multilingual staff assistance. Change of towels is available on request.
Hotel Milano offers 31 air-conditioned accommodations with espresso makers and designer toiletries. Memory foam beds feature premium bedding. 45-inch Smart televisions come with premium satellite channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This San Juan hotel provides complimentary wired and wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Hotel Milano features multilingual staff, concierge services, and a television in a common area. Public areas are equipped with complimentary wireless Internet access. This San Juan hotel also offers an elevator and a water dispenser.

Hotel Milano is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • TV in common areas

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (35 inches high)
  • Handrails in stairways (35 inches high)
  • Raised toilet seat (17 inches high)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (37 inches high)
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with premium satellite channels

Food and drink

  • Espresso maker
  • Mini-fridge

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 38.15 per accommodation, per night
  • A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 02-79-193983

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Milano Hotel
Hotel Milano San Juan
Hotel Milano Hotel San Juan

Reviews

Hotel Milano Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 83 out of 112 reviews
Rating 8 - Good. 13 out of 112 reviews
Rating 6 - Okay. 10 out of 112 reviews
Rating 4 - Poor. 4 out of 112 reviews
Rating 2 - Terrible. 2 out of 112 reviews

Reviews

10/10 Excellent

Kathy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is cute and posh! My friend and I loved it. It was Walking distance to everything during the day and to old San Juan’s night life.
Stayed 1 night in Aug 2025

10/10 Excellent

Ruben

Stayed 1 night in Aug 2025

10/10 Excellent

Abigail

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I really like the hotel. It was kept clean everyday. My only thing was that my room didn’t have any windows and not enough furniture. It didn’t a table to eat on and not enough chairs. Other than that, my stay was excellent
Stayed 4 nights in Aug 2025

2/10 Terrible

Lucairy, Greeley

Disliked: Staff & service, property conditions & facilities
👎
Stayed 1 night in Aug 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The morning front desk staff was simply amazing. There was a power outage, in the entire area, on morning of my departure and the ladies could not have been any nicer or more accommodating. This hotel is clearly owned by an individual vs a chain; it was so nice receiving such care.
Stayed 1 night in Aug 2025

8/10 Good

Jolie

Liked: Cleanliness, amenities, property conditions & facilities
A very clean hotel and a beautiful room. The only downside is that if you get the 5th floor, you have to carry your luggage up the stairs since the elevator only goes up to the 4th floor. The room itself was very nice and fully equipped
Stayed 1 night in Aug 2025

6/10 Okay

Kevin

Stayed 2 nights in Aug 2025

10/10 Excellent

Javier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was central to Old San Juan, and the staff was friendly. I had a really good experience there.
Stayed 1 night in Aug 2025

6/10 Okay

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Caprece

Disliked: Staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encanto la estadía !
Stayed 1 night in Aug 2025

10/10 Excellent

Juan

Stayed 1 night in Aug 2025

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower leaks all over the floor. Bad design with no door. The shower head is too high to the ceiling needs to be lowered. And had some Oder coming from the sink. But the place was nice and very quiet. I would stay there again
Stayed 4 nights in Aug 2025

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, clean, safe, good location.
Stayed 1 night in Aug 2025

10/10 Excellent

Alvaro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect! I would come back
Stayed 3 nights in Aug 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best place to stay for the price. Staff was very helpful and kind. $5 daily parking down the road even on weekends. My wife was feeling a bit under the weather last day and they were kind enough to extend our check out an hour. Highly recommend!
Stayed 1 night in Aug 2025

10/10 Excellent

CYNTHIA

Stayed 1 night in Jul 2025

10/10 Excellent

Fernanda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located at the heart of Old San Juan. You’re within minutes of shopping, restaurants and El Moro.
Stayed 1 night in Aug 2025

10/10 Excellent

Jenny

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Bed was very comfy, good shower, nice amenities and the staff was so friendly! In the heart of San Juan I would stay again!
Stayed 1 night in Aug 2025

10/10 Excellent

Rissell

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and very accesible hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Service
Stayed 1 night in Aug 2025

10/10 Excellent

SEIF, GLENDALE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property I believe was just renovated very close to La casita a lot of walkable bars and good restaurants next door. Friendly staff 10/10
Stayed 1 night in Aug 2025

10/10 Excellent

Jordon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
H
Stayed 1 night in Aug 2025

10/10 Excellent

ASTRID, Humacao

Stayed 1 night in Aug 2025

8/10 Good

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Parking was difficult but the area was worth the hassle.
Stayed 1 night in Aug 2025