A microwave in a common area and free WiFi in public areas are available at this smoke-free aparthotel. Each apartment offers free WiFi, a hair dryer, and a shower. Housekeeping is available on request.
Hugo's Rental offers 12 air-conditioned accommodations with slippers and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Bathrooms include showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Hugo's Rental features a microwave in a common area. Wireless Internet access is complimentary.
Hugo's Rental is a smoke-free property.
Property amenities
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Shared microwave
Bedrooms
Bedsheets provided
Bathroom
Hair dryer
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided
Laundry
Laundromat nearby
Comfort
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Smoking not allowed
Services and conveniences
Change of bedsheets (on request)
Change of towels on request
Housekeeping (on request) (for a fee)
Luggage storage
Virtual front desk
Location highlights
In a shopping district
Near the airport
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
12 units
Bed sheets changed on request
Housekeeping (on request)
Towels (changed on request)
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21
Check-out
Check-out before 10:00 AM
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and an access code; your host will greet you
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Access methods
Access code, host will greet you
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Breakage deposit: USD 200
An effective city/local tax rate of 7.0 percent will be charged
We have included all charges provided to us by the property.
Optional extras
Housekeeping fee: USD 20 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 609095100
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
Hugo's Rental San Juan
Hugo's Rental Aparthotel
Hugo's Rental Aparthotel San Juan
Hugo's Rental Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 248 out of 337 reviews
10 - Excellent
248
Rating 8 - Good. 61 out of 337 reviews
8 - Good
61
Rating 6 - Okay. 14 out of 337 reviews
6 - Okay
14
Rating 4 - Poor. 6 out of 337 reviews
4 - Poor
6
Rating 2 - Terrible. 8 out of 337 reviews
2 - Terrible
8
9.8/10
Cleanliness
8.8/10
Amenities
9.4/10
Property conditions & facilities
Reviews
Verified
10/10 Excellent
Roberto
Mar 1, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location convient to all of old san juan
Roberto
Stayed 1 night in Feb 2026
Verified
10/10 Excellent
Jose Luis
Feb 9, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Liked: Cleanliness, amenities, property conditions & facilities, communication
Convenient spot to stay while exploring Old San Juan
Weston
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Ronald
Feb 7, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great stay at Hugos. Room was clean, staff was very helpful. The location was perfect for walking around old San Juan. Would definitely stay here again.
Ronald
Stayed 2 nights in Feb 2026
Verified
10/10 Excellent
Marjorie
Feb 20, 2026
Liked: Cleanliness, communication
Clean room, excellent location that is walkable to everything. Very friendly and accommodating staff. Definitely recommend!
Marjorie
Stayed 1 night in Feb 2026
Verified
10/10 Excellent
Mark
Feb 7, 2026
Liked: Cleanliness, amenities, communication
Great location, comfortable room with no issues.
Mark
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Samantha
Jan 24, 2026
Liked: Cleanliness, amenities, communication
Great stay! Right by Plaza Colon
Samantha
Stayed 1 night in Dec 2025
Verified
8/10 Good
Kelly
Feb 26, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Bedroom was large and clean. Location was spot on. Would recommend.
Kelly
Stayed 1 night in Feb 2026
Verified
8/10 Good
John
Feb 16, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Was a great place to stay, centrally located, woke up to get ready for are early morning flight and had no running water.
John
Stayed 1 night in Feb 2026
Verified
10/10 Excellent
Jeanette
Jan 12, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing property, great location, and excellent communication with owner. I will definitely stay here again and recommend this property to my clients.
Jeanette
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Leila
Feb 26, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was spotless and big the owner Maricruz was the best host. It was my first time in a guest house and was the best experience,after a cancelled flight I stayed there for 3 nights and she helped me with everything I would recommend Hugo's for everyone who wants to stay in old San Juan thanks again Mari I will be back.
Leila
Stayed 3 nights in Feb 2026
Verified
8/10 Good
Robin
Jan 31, 2026
Liked: Cleanliness, amenities, communication
Location
Robin
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Pam
Jan 11, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Maria was very helpful and our room was very comfortable, clean and quiet.
Pam
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Melissa
Jan 8, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
I really enjoyed my stay at Hugo's. It was a quaint local flat. Charming set up and decor throughout. Would recommend and stay again.
Melissa
Stayed 1 night in Dec 2025
Verified
8/10 Good
Cornel
Feb 15, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was spotless and the communication was outstanding. Made you feel very comfortable. Excellent if you’re looking for a place to
Stay before you board your cruise.
Cornel
Stayed 1 night in Feb 2026
Verified
10/10 Excellent
Tamara
Feb 8, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful rental in a beautiful location. Walking distance to many shops, restaurants and scenic places. Only issue was no hot water in master bath.
Tamara
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Sanchia
Feb 13, 2026
Liked: Cleanliness, amenities, communication
Clean and quite
Sanchia
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Edward
Jan 11, 2026
Liked: Cleanliness, room comfort, communication
Mericruz was a great help in getting us into the hotel and situated.
Edward
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Theresa
Dec 22, 2025
Liked: Cleanliness, communication
The owner was very accommodating and responsive. The room was great with extremely comfortable bed!
Theresa
Stayed 2 nights in Dec 2025
Verified
10/10 Excellent
ADALYS
Jan 28, 2026
Liked: Cleanliness, property conditions & facilities, communication
Great service, Marilu was incredibly attentive with our needs. Beautiful and clean place. Great location. Thank you
ADALYS
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Philip
Dec 26, 2025
Liked: Cleanliness, amenities, communication
Clean! Great location!
Philip
Stayed 1 night in Dec 2025
Verified
8/10 Good
edornie
Jan 17, 2026
Liked: Cleanliness, amenities, communication
Maricruz is very responsive. The location is great. The room is clean.
edornie
Stayed 2 nights in Jan 2026
Verified
8/10 Good
Eric
Feb 24, 2026
Liked: Cleanliness, amenities, communication
Room was clean and nice. Check in was a challenge with no one on site. Eventually sorted things out, but really need someone on site for best check in experience
Eric
Stayed 2 nights in Feb 2026
Verified
10/10 Excellent
Renee
Feb 8, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was nice and clean. However it is not sound proof at all.