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Aparthotel

Hugo's Rental

2.0 star property

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Photo gallery for Hugo's Rental

Explore historic architecture and panoramic views from this charming hilltop town.
Kitchen features a stainless steel gas range, oven hood, and marble countertops.
Cozy retreat with a large bed, chair, and bench, featuring a wall-mounted mirror and marble floor.
Relax in this stylish living area with a large sectional sofa, coffee table, and dining table.
Staircase leads to a welcoming archway with a sign.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi

Explore the area

Map
200 C. de O'Donnell, San Juan, San Juan, 00901
  • Port of San Juan
    ‪4 min walk‬
  • Puerto Rico Convention Center
    ‪5 min drive‬
  • Pan American Pier
    ‪6 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪14 min drive‬

Room options

View all photos for Room

Room | 1 bedroom, free WiFi, bed sheets

Room

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Studio, Garden View

Basic Studio, Garden View | 1 bedroom, free WiFi, bed sheets

Basic Studio, Garden View

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio

Standard Studio | 1 bedroom, free WiFi, bed sheets

Standard Studio

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room | 1 bedroom, free WiFi, bed sheets

Comfort Room

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Apartment, City View

Presidential Apartment, City View | Living area

Presidential Apartment, City View

  • 1194.8 sq ft
  • 3 bedrooms
  • 3 bathrooms
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Double Beds

View all photos for Comfort Studio

Comfort Studio | 1 bedroom, free WiFi, bed sheets

Comfort Studio

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | 1 bedroom, free WiFi, bed sheets

Standard Room

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Studio

Classic Studio | 1 bedroom, free WiFi, bed sheets

Classic Studio

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room

Classic Room | 1 bedroom, free WiFi, bed sheets

Classic Room

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Traditional Room

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room

Basic Room | 1 bedroom, free WiFi, bed sheets

Basic Room

10.0 out of 10
Exceptional
(1 review)
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Studio

Traditional Studio | 1 bedroom, free WiFi, bed sheets

Traditional Studio

10.0 out of 10
Exceptional
(1 review)
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hugo's Rental

Aparthotel in Old San Juan
A microwave in a common area and free WiFi in public areas are available at this smoke-free aparthotel. Each apartment offers free WiFi, a hair dryer, and a shower. Housekeeping is available on request.
Hugo's Rental offers 12 air-conditioned accommodations with slippers and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Bathrooms include showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Hugo's Rental features a microwave in a common area. Wireless Internet access is complimentary.

Hugo's Rental is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Shared microwave

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Laundry

  • Laundromat nearby

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Smoking not allowed

Services and conveniences

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Luggage storage
  • Virtual front desk

Location highlights

  • In a shopping district
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 12 units
  • Bed sheets changed on request
  • Housekeeping (on request)
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and an access code; your host will greet you
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests

Access methods

Access code, host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 200
  • An effective city/local tax rate of 7.0 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping fee: USD 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 609095100

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hugo's Rental San Juan
Hugo's Rental Aparthotel
Hugo's Rental Aparthotel San Juan

Hugo's Rental Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 149 out of 198 reviews
Rating 8 - Good. 34 out of 198 reviews
Rating 6 - Okay. 9 out of 198 reviews
Rating 4 - Poor. 4 out of 198 reviews
Rating 2 - Terrible. 2 out of 198 reviews

9.8/10

Cleanliness

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dariem, HIALEAH

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service.
Stayed 2 nights in Apr 2025

8/10 Good

Tiffany Ann

Stayed 4 nights in Apr 2025

10/10 Excellent

Aileen

Liked: Cleanliness, amenities, property conditions & facilities
I love this place! Súper recomendado
Stayed 1 night in Apr 2025

10/10 Excellent

Kaiyah

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Presidential apt was excellent. Property contact person was helpful and cleaning staff was nice and did well.
Stayed 1 night in Apr 2025

10/10 Excellent

Antuan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
When we booked we didn’t know WHERE we were going to be only that Hugo’s place was very nice from the pictures and that the communication with management was spot on. Now, this place is a JEWEL right in the heart of Old San Juan. I could see the cruise port, the old Castile, tons of culture, shopping, food, just everything for someone wanting to be in the middle of it all. It was great. I would love to stay here for a week in the future because you aren’t going to find a better spot. I took the family and we all were amazed by how perfect it was. HUGO’S WAS PERFECT. That is not easy to say but it’s true. SO TRUE. History, culture, food, bars, sights, (people were jogging around the Castile all morning), the I ❤️ San Juan sign is a few feet away.
Stayed 1 night in Apr 2025

10/10 Excellent

Dave, Pensacola

Traveled with family
Liked: Cleanliness, property conditions & facilities
This was a nice property for the price. It was in the middle of old town and convenient to everything. A charming property for the price.
Stayed 1 night in Mar 2025

10/10 Excellent

Christian

Stayed 1 night in Apr 2025

10/10 Excellent

Marco

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location for all your needs, whether it be culture, dining, or departing on a cruise. And although you’re in the e center of the old town, the room is so quiet that you can actually get some good rest.
Stayed 1 night in Apr 2025

10/10 Excellent

Carol

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Donna

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Nick

Liked: Cleanliness, room comfort

Great location and nice place to stsy

Convenient, in the heart of Old San Juan, budget accommodation, clean and comfortable.
Stayed 2 nights in Apr 2025

8/10 Good

Trisha

Stayed 1 night in Apr 2025

10/10 Excellent

Holly

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great price, beautiful room and hotel, and the location was perfect!
Stayed 2 nights in Apr 2025

10/10 Excellent

Kristen

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Bryant, Allen

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
There is no room access information in email on date of arrival. Also there is no room number mentioned. I had to call to find out. Very poor communication. The hotel is in excellent location close to everything. Condition is also okay.
Stayed 1 night in Apr 2025

10/10 Excellent

Kristen

Liked: Cleanliness, room comfort
We absolutely loved Hugo’s and Maricruz was lovely. We booked a weekend before a cruise and decided to stay again when we got back. You CANNOT beat this location. Perfect for us!
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel, Christiansted

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy to book, parking was 3 mins away, little market downstairs. Ice cold ac.
Stayed 1 night in Apr 2025

10/10 Excellent

Miguel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Neat and clean but still has an organic feel amass look to it
Stayed 1 night in Apr 2025

10/10 Excellent

Miguel

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very neat, clean, and organized
Stayed 1 night in Apr 2025

4/10 Poor

marykay

Disliked: Property conditions & facilities
So noisy it was really hard to sleep music knocking on the walls people coming in
Stayed 1 night in Mar 2025

10/10 Excellent

Carol, Surrey

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Everything you need! GREAT location in Old San Juan…. A/C was fantastic…. A little fridge in the room was a bonus…
Stayed 1 night in Mar 2025

8/10 Good

Jerry

Liked: Cleanliness, room comfort

Great Location

Trip was amazing. Stayed here for a few days before our cruise. Everything was excellent except the late evening noise (music and a shuffling sound) from the other side of the wall. Location was outstanding and we would definitely stay here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Evelin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The perfect place to stay and get a good rest, and then hit the local dining and bars. Beautiful history surrounds this place and I’m so happy we chose Hugo’s. Uber is your best friend , but we did rent a car and were lucky enough to find street parking. If street parking is not available, a parking garage is available 24 hrs at a decent price. Thank you for your hospitality, we can’t wait to return and stay again.
Stayed 3 nights in Mar 2025

8/10 Good

Philip

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Not a luxury hotel by any means. But, for a clean, comfortable place to spend the night before a cruise, it was perfect.
Stayed 1 night in Mar 2025