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Hugo's Rental

2.0 star property

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Photo gallery for Hugo's Rental

Presidential Apartment, City View | Terrace/patio
Presidential Apartment, City View | Private kitchen | Microwave
Exterior
Presidential Apartment, City View | Free WiFi, bed sheets
Presidential Apartment, City View | Living area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi

Explore the area

Map
200 C. de O'Donnell, San Juan, San Juan, 00901
  • Port of San Juan
    ‪4 min walk‬
  • Puerto Rico Convention Center
    ‪5 min drive‬
  • Pan American Pier
    ‪6 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪14 min drive‬

Room options

Room

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Studio, Garden View

Basic Studio, Garden View | Free WiFi, bed sheets

Basic Studio, Garden View

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio

Standard Studio | Free WiFi, bed sheets

Standard Studio

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Comfort Room

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Apartment, City View

Presidential Apartment, City View | Living area

Presidential Apartment, City View

  • 1195 sq ft
  • 3 bedrooms
  • 3 bathrooms
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Double Beds

View all photos for Comfort Studio

Comfort Studio | Free WiFi, bed sheets

Comfort Studio

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Studio

Classic Studio | Free WiFi, bed sheets

Classic Studio

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Classic Room

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Traditional Room

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Basic Room

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Studio

Traditional Studio | Free WiFi, bed sheets

Traditional Studio

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

Armas Hotel

  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, (219)
$197 nightly
The price is $197 total
includes taxes & fees
Armas Hotel

About this property

Hugo's Rental

Aparthotel in Old San Juan
A microwave in a common area and free WiFi in public areas are available at this smoke-free aparthotel. Each apartment offers free WiFi, a hair dryer, and a shower. Housekeeping is available on request.
Hugo's Rental offers 12 air-conditioned accommodations with slippers and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Bathrooms include showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Hugo's Rental features a microwave in a common area. Wireless Internet access is complimentary.

Hugo's Rental is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Shared microwave

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Laundry

  • Laundromat nearby

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Luggage storage
  • Virtual front desk

Location highlights

  • In a shopping district
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 12 units
  • Bed sheets changed on request
  • Housekeeping (on request)
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; your host will greet you
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests

Access methods

Access code, host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 200
  • An effective city/local tax rate of 7.0 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping fee: USD 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Property Registration Number 609095100

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hugo's Rental San Juan
Hugo's Rental Aparthotel
Hugo's Rental Aparthotel San Juan

Hugo's Rental Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 131 out of 174 reviews
Rating 8 - Good. 31 out of 174 reviews
Rating 6 - Okay. 8 out of 174 reviews
Rating 4 - Poor. 3 out of 174 reviews
Rating 2 - Terrible. 1 out of 174 reviews

9.8/10

Cleanliness

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Liked: Cleanliness, property conditions & facilities
Very nice room in a perfect location. Walked to the cruise pier.
Stayed 1 night in Jan 2025

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We love how old it is. So cool and quaint
Stayed 1 night in Mar 2025

8/10 Good

sharon

Liked: Cleanliness, property conditions & facilities
We had a very nice stay. It is in a GREAT location for Virgin cruises. We were able to walk our bags to the port. Lots of food, shopping and culture right outside the front door. Some challenges with WiFi being off and on and very slow. We had no windows and there is no TV. Very clean and a great location before cruising.
Stayed 2 nights in Feb 2025

10/10 Excellent

Donn, Wyomissing

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful historic property right at the town square. Everyone at the property was friendly and very accommodating.
Stayed 3 nights in Feb 2025

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very pleased with the room - amazing experience.
Stayed 4 nights in Feb 2025

10/10 Excellent

Juan

Liked: Cleanliness, property conditions & facilities
Great price
Stayed 1 night in Feb 2025

10/10 Excellent

Berenice

Liked: Cleanliness, property conditions & facilities
Incredible location
Stayed 1 night in Feb 2025

8/10 Good

James

Liked: Cleanliness, room comfort
Was a very good location. Did not have any issues with construction nose as another poster mentioned in the reviews. Simple room, a little odd with no windows though, but certainly did the job for us.
Stayed 1 night in Feb 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Lea

Liked: Cleanliness, room comfort

Stay at Hugo's!

We stayed for just one evening between trips and this was just right. We chose an inside room and even that had a window to the inner garden area. It was a simple but spacious room with very tall ceilings. It has recently been built so everything was new. They gave us recommendations for breakfast lunch and dinner, and held our bags until we were ready to depart from Old San Juan. I would have booked for our return stay but those days were all filled.
Stayed 1 night in Feb 2025

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very friendly and helpful staff. The place was a little challenging to find but it is in an amazing location right in the heart of Old San Juan. Be prepared for some stairs but our little patio was delightful.
Stayed 1 night in Feb 2025

10/10 Excellent

Joseph, St. Petersburg

Liked: Cleanliness, property conditions & facilities
Very spacious room. We were on the first floor, so that there was no elevator was not an issue for us, we had no view, but that was a minor issue. Loved the super high ceiling in the room.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ashlyn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location walkable to everything in Viejo San Juan. Excellent communication and very clean.
Stayed 1 night in Feb 2025

8/10 Good

Susan

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Darlene

Liked: Cleanliness, room comfort
Property was very nice, clean, comfortable and safe. Maricruz contacted me with all the info I needed to check in later in the evening and was helpful the next morning holding our luggage while we toured the city. Only trouble we had was with the wifi and phone signal not sure if it was because we were on the ground floor or what but overall everything was good and we would stay again!
Stayed 1 night in Feb 2025

10/10 Excellent

Nadine

Liked: Cleanliness, amenities, property conditions & facilities
Omg the most comfortable bed ever! Location fab, would stay again in a heartbeat. Only negative is water pressure in the shower... Too low to wash my long hair, but don't know if that an old town thing
Stayed 1 night in Feb 2025

6/10 Okay

Elaine

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Excellent location. Basic but clean. Needs to made clear, when booking, that there is no lift in this property and most rooms are up a flight or two of stairs. Especially room 12 which is up a step flight of outside stairs, tricky when wet. Host keeps you well informed.
Stayed 2 nights in Feb 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Benito

Liked: Cleanliness, room comfort
Room was clean though small. Good budget option for the location. No window. Bring shampoo etc. No seating area.
Stayed 2 nights in Feb 2025

2/10 Terrible

YUTO

Traveled with family
Disliked: Property conditions & facilities
Our overall experience during these five days was far from satisfactory and did not justify the cost of our stay. The biggest issue was the excessive noise. Every night around 10 p.m., some sort of construction work seemed to start within the building. On one occasion, we even heard what sounded like a drill, which completely disrupted our sleep. Additionally, the walls were extremely thin, making it easy to hear not only conversations from neighboring rooms but even the sound of toilets flushing, which further disturbed our sleep. The hotel’s website describes the Traditional Room we stayed in as: “This studio ensures peace and privacy with no neighboring rooms, making it an ideal sanctuary.” However, the conditions we experienced were completely inconsistent with this description. There were also several other issues: We did not receive the entry code for the building until we called the day before our arrival. The message we received only included the building code, with no information about which room we were assigned or the code to enter the room itself. We had to call again upon arrival to find this out. The room was supposed to have a hairdryer, but there wasn’t one. We had to call to request it, and it took about an hour to be delivered, leaving me with wet hair on the first day. The Wi-Fi was advertised as 250 Mbps, but the connection was very weak. We trusted the positive reviews on Expedia, but this experience ruined our trip. Totally disappointed.
Stayed 4 nights in Feb 2025

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
Beautiful place in a great location. Owners communication is top notch. Always respond very quickly. Only stayed overnight before a cruise but it was perfect.
Stayed 1 night in Feb 2025

10/10 Excellent

Rafael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location!
Stayed 1 night in Feb 2025

10/10 Excellent

Jim

Liked: Cleanliness, property conditions & facilities
Great location and very nice room.
Stayed 1 night in Feb 2025