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Aparthotel

Hugo's Rental

5.0 star property

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Photo gallery for Hugo's Rental

Presidential Apartment, City View | Living area
Creator video - submitted by High Heeled Gypsy
Basic Room | Free WiFi, bed sheets
Interior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
The current price is $278
includes taxes & fees
Jun 8 - Jun 9

Explore the area

View in a map
200 C. de O'Donnell, San Juan, San Juan, 00901
  • Place, Calle Fortaleza
    ‪1 min walk‬
  • Place, Castillo de San Cristobal
    ‪1 min walk‬
  • Place, Port of San Juan
    ‪4 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬

Room options

View all photos for Classic Studio

Classic Studio | Free WiFi, bed sheets

Classic Studio

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Presidential Apartment, City View

Presidential Apartment, City View | Living area

Presidential Apartment, City View

  • City view
  • 1195 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Double Beds
  • Free WiFi

View all photos for Room

Free WiFi, bed sheets

Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Basic Room

Basic Room | Free WiFi, bed sheets

Basic Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Comfort Room

Comfort Room | Free WiFi, bed sheets

Comfort Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Classic Room

Classic Room | Free WiFi, bed sheets

Classic Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room

Standard Room | Free WiFi, bed sheets

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Traditional Room

Traditional Room | Free WiFi, bed sheets

Traditional Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Basic Studio, Garden View

Basic Studio, Garden View | Free WiFi, bed sheets

Basic Studio, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Comfort Studio

Comfort Studio | Free WiFi, bed sheets

Comfort Studio

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Studio

Standard Studio | Free WiFi, bed sheets

Standard Studio

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Traditional Studio

Traditional Studio | Free WiFi, bed sheets

Traditional Studio

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About this property

Hugo's Rental

5-star aparthotel in Old San Juan
A microwave in a common area and free WiFi in public areas are available at this smoke-free aparthotel. Each apartment offers free WiFi, a hair dryer, and a shower. Housekeeping is available on request.
Hugo's Rental offers 12 air-conditioned accommodations with slippers and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Bathrooms include showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Hugo's Rental features a microwave in a common area. Wireless Internet access is complimentary.

Hugo's Rental is a smoke-free property.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Shared microwave

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Laundry

  • Laundromat nearby

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Smoking not allowed

Services and conveniences

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request) (for a fee)
  • Luggage storage
  • Virtual front desk

Location highlights

  • In a shopping district
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 12 units
  • Bed sheets changed on request
  • Housekeeping (on request)
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and an access code; your host will greet you
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 200
  • An effective city/local tax rate of 7.0 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping fee: USD 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 609095100

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hugo's Rental San Juan
Hugo's Rental Aparthotel
Hugo's Rental Aparthotel San Juan

Hugo's Rental Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 248 out of 337 reviews
Rating 8 - Good. 61 out of 337 reviews
Rating 6 - Okay. 14 out of 337 reviews
Rating 4 - Poor. 6 out of 337 reviews
Rating 2 - Terrible. 8 out of 337 reviews

9.8/10

Cleanliness

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location convient to all of old san juan
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jose Luis

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room, friendly staff, beautiful inside!!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Norma

Liked: Cleanliness, check-in, communication, listing accuracy
Restaurants around the corner
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Weston

Liked: Cleanliness, amenities, property conditions & facilities, communication
Convenient spot to stay while exploring Old San Juan
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great stay at Hugos. Room was clean, staff was very helpful. The location was perfect for walking around old San Juan. Would definitely stay here again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Marjorie

Liked: Cleanliness, communication
Clean room, excellent location that is walkable to everything. Very friendly and accommodating staff. Definitely recommend!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, communication
Great location, comfortable room with no issues.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, communication
Great stay! Right by Plaza Colon
Stayed 1 night in Dec 2025
Verified

8/10 Good

Kelly

Liked: Cleanliness, amenities, property conditions & facilities, communication
Bedroom was large and clean. Location was spot on. Would recommend.
Stayed 1 night in Feb 2026
Verified

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities, communication
Was a great place to stay, centrally located, woke up to get ready for are early morning flight and had no running water.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jeanette

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing property, great location, and excellent communication with owner. I will definitely stay here again and recommend this property to my clients.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Leila

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was spotless and big the owner Maricruz was the best host. It was my first time in a guest house and was the best experience,after a cancelled flight I stayed there for 3 nights and she helped me with everything I would recommend Hugo's for everyone who wants to stay in old San Juan thanks again Mari I will be back.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Robin

Liked: Cleanliness, amenities, communication
Location
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Pam

Liked: Cleanliness, amenities, property conditions & facilities, communication
Maria was very helpful and our room was very comfortable, clean and quiet.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Cornel

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was spotless and the communication was outstanding. Made you feel very comfortable. Excellent if you’re looking for a place to Stay before you board your cruise.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities, communication
I really enjoyed my stay at Hugo's. It was a quaint local flat. Charming set up and decor throughout. Would recommend and stay again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tamara

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful rental in a beautiful location. Walking distance to many shops, restaurants and scenic places. Only issue was no hot water in master bath.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sanchia

Liked: Cleanliness, amenities, communication
Clean and quite
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Edward

Liked: Cleanliness, room comfort, communication
Mericruz was a great help in getting us into the hotel and situated.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

ADALYS

Liked: Cleanliness, property conditions & facilities, communication
Great service, Marilu was incredibly attentive with our needs. Beautiful and clean place. Great location. Thank you
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, communication
The owner was very accommodating and responsive. The room was great with extremely comfortable bed!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Philip

Liked: Cleanliness, amenities, communication
Clean! Great location!
Stayed 1 night in Dec 2025
Verified

8/10 Good

edornie

Liked: Cleanliness, amenities, communication
Maricruz is very responsive. The location is great. The room is clean.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Eric

Liked: Cleanliness, amenities, communication
Room was clean and nice. Check in was a challenge with no one on site. Eventually sorted things out, but really need someone on site for best check in experience
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Renee

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was nice and clean. However it is not sound proof at all.
Stayed 1 night in Jan 2026