A microwave in a common area and free WiFi in public areas are available at this smoke-free aparthotel. Each apartment offers free WiFi, a hair dryer, and a shower. Change of towels is available on request.
Hugo's Rental offers 12 accommodations with hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Bathrooms include showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Hugo's Rental features a microwave in a common area. Wireless Internet access is complimentary.
Hugo's Rental is a smoke-free property.
Languages
English, Spanish
Property amenities
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Shared microwave
Bathroom
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Laundry
Laundromat nearby
Pets
No pets allowed
Suitability/Accessibility
No elevator
Smoke-free property
Services and conveniences
Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Luggage storage
Virtual front desk
Location highlights
In a shopping district
Near the airport
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
12 units
Bed sheets changed on request
Towels (changed on request)
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; your host will greet you
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Access methods
Access code, host will greet you
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Breakage deposit: USD 200
An effective city/local tax rate of 7.0 percent will be charged
We have included all charges provided to us by the property.
Optional extras
Housekeeping fee: USD 20 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Property Registration Number 609095100
We should mention
This property does not have elevators
Property is also known as
Hugo's Rental San Juan
Hugo's Rental Aparthotel
Hugo's Rental Aparthotel San Juan
Hugo's Rental Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The hosts are very caring and always available.
We stayed in two rooms on the 1st and 2nd floor and both were clean and very cozy.
Coming back next time for sure!
The room was small but comfortable. The humidity inside was a bit uncomfortable, the AC was very cold and hard to increase the room temperature. Parking a bit far.
Evelyn G
Stayed 1 night in Dec 2024
10/10 Excellent
Federico
Dec 30, 2024
Liked: Cleanliness, room comfort
Really great stay
Great location, unique client service and cozy space. This was a great experience. Our host was always ready to help, answering any request immediately. Thank you!
The host is friendly and helpful and the house is lovely. However, we experience severe water leak several times at night due to rain and an unexpected power outage. While the power outage is out of host’s control, it affects our experience. And the water leak is just above the bed, which greatly affects our sleep at night.
We enjoyed this apartment! The host was very responsive and very nice. The apartment was big and clean. We highly recommend this place!
Franciscus
Stayed 5 nights in Dec 2024
10/10 Excellent
Gary
Dec 22, 2024
Liked: Cleanliness, room comfort
Two Day Pre-cruise Stay
Property is right on Plaza Colon in the heart of Old San Juan. Great location for walking to restaurants, bars and San Juan attractions. Maricruz is very communicative, and helpful recommending activities and making sure you have everything you need.
one of the better places in town. Newly updatde upper floors with the lower floors being worked on during daytime, but nice and quiet at night. Hugo staff very helpfull
andrew
Stayed 1 night in Dec 2024
10/10 Excellent
Frederic
Dec 19, 2024
Liked: Cleanliness, room comfort
Right at the center, yet quiet & friendly
We wanted to have the old San Juan experience, and Hugo's place was at the perfect location with friendly service and all the comfort we needed. The room was quiet and easy to access despite being in a busy area of town. We were given good and flexible service even though we arrived early, and they made us feel like home. We will come back next time in old San Juan!
The property is centrally located. Communication with the property staff via text/email is quick, responsive. Check-in is very easy. Suite is very clean. Veiws ftom the rooftop is amazing. No elevator but we still recommended this property.
The host is so friendly - we asked for shampoo and the host had someone deliver it to us in three minutes. Very cute and cozy place in the middle of the busy streets of Old San Juan. They helped store our luggage before and after our stay in a shop nearby. Thank you!
We loved our stay at Hugo Rental. Ease of getting in and out of the property was great. Our host Mari was amazing. She guide us where was the best parking lot and also provided suggestions of where to go for breakfast. The poperty was very authentic. Very centric to get to the sights and stores in old San Juan. Highly recommend it. Note there are stairs to get to the rooms, but that was not a problem for us.