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Hyatt Place San Juan

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt Place San Juan

View from room
Exterior
Lobby sitting area
Room, 1 King Bed with Sofa bed | Premium bedding, pillowtop beds, in-room safe, desk
Room, Multiple Beds ( High Floor) | Premium bedding, pillowtop beds, in-room safe, desk

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Avenida Fernandez Juncos 580, San Juan, 00907
  • Sheraton Casino
    3 min walk
  • Distrito T-Mobile
    5 min walk
  • Coca-Cola Music Hall
    7 min walk
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    20 min walk

Room options

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed

  • 315 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Queen Beds with Sofa Bed)

Premium bedding, pillowtop beds, in-room safe, desk

Room (2 Queen Beds with Sofa Bed)

  • 365 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, View

Room, 1 King Bed with Sofa bed | Water view

Room, 1 King Bed with Sofa bed, View

  • 315 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, View (2 Queen Beds with Sofa Bed)

Premium bedding, pillowtop beds, in-room safe, desk

Room, View (2 Queen Beds with Sofa Bed)

  • 312 sq ft
  • Bay view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Pool View

Premium bedding, pillowtop beds, in-room safe, desk

Room, Multiple Beds, Pool View

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Accessible (Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed)

View from room

Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed)

  • 365 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Accessible (Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Pool View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Pool View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Speciality)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed (Speciality)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed (High Floor)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds ( High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Room, Multiple Beds ( High Floor)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible Bathtub, Bay View

View from room

Room, Multiple Beds, Accessible Bathtub, Bay View

  • Bay view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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Exterior

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$281 total
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About this property

Hyatt Place San Juan

3.5-star hotel in Santurce
This smoke-free hotel features an outdoor pool, a restaurant, and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness center, a snack bar/deli, and a conference center are onsite.
Hyatt Place San Juan offers 149 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This San Juan hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a waterslide, an outdoor pool, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Hyatt Place San Juan provides a waterslide and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 3184 square feet (296 square meters) include a conference center. This business-friendly hotel also offers a terrace, multilingual staff, and a garden. Onsite parking is available (surcharge).

Hyatt Place San Juan is a smoke-free property.

The Placery - This restaurant serves lunch and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (USD 18 per day; includes in/out privileges)

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym
  • Outdoor pool
  • Waterslide

Family friendly

  • Fenced pool
  • Free crib
  • Grocery/convenience store
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 4 meeting rooms
  • Computer station
  • Conference center (3,184 square feet of space)

Outdoors

  • Garden
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: 16 percent of room rate
The resort fee includes:
  • Beach towels
  • In-room bottled water
  • In-room coffee
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 18.00 per day (in/out privileges)
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Additional taxes apply to daily parking rates at this property.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place San Juan/City Center Hotel
Hyatt Place San Juan/City Center
Hyatt Place Juan/City
Hyatt Place San Juan Hotel
Hyatt Place San Juan San Juan
Hyatt Place San Juan/City Center
Hyatt Place San Juan Hotel San Juan

Hyatt Place San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 677 out of 1006 reviews" "
Rating 8 - Good. 184 out of 1006 reviews" "
Rating 6 - Okay. 81 out of 1006 reviews" "
Rating 4 - Poor. 35 out of 1006 reviews" "
Rating 2 - Terrible. 29 out of 1006 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were roomy and accommodating
Stayed 5 nights in Sep 2024

6/10 Okay

Kenny

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love kid pool area! Rooms were spacious for a family!
Stayed 1 night in Sep 2024

6/10 Okay

tawana m

Took extra money off my card
Stayed 3 nights in Sep 2024

8/10 Good

Tiesha

Stayed 3 nights in Sep 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service perfect location and most of all fabulous breakfast. I will highly recommend this hotel for your next stay
Stayed 5 nights in Sep 2024

10/10 Excellent

Priya

Liked: Property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Genette Soraya

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great in the hotel. Enjoyed it
Stayed 6 nights in Sep 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Anitza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool area was awesome!
Stayed 2 nights in Sep 2024

10/10 Excellent

Phillip

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very hospitable, they treat you like family.
Stayed 4 nights in Sep 2024

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Sep 2024

10/10 Excellent

Chieshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Sep 2024

10/10 Excellent

Aida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Glendaliz

Liked: Cleanliness, staff & service, property conditions & facilities
No valet parking and no bell boy, not very good for people with disabilities and elderly people
Stayed 1 night in Sep 2024

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Carlos G.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was awesome
Stayed 2 nights in Sep 2024

4/10 Poor

Yamil, Lajas

Stayed 2 nights in Aug 2024

10/10 Excellent

Opalita Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 3 nights in Jul 2024

8/10 Good

Paula

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed here due to how close it was to the Convention Center, which is only an 8 minute walk. Reasonable price for the location, compared to the surrounding hotels. The rooms were quite spacious, comfortable, and clean. It includes a great breakfast and useful facilities. The only critique I have is I received a charge on my credit card without being sent the bill. I had to call for them to send it. Overall good experience!
Stayed 3 nights in Sep 2024

10/10 Excellent

ainhoa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy comoda la habitacion
Stayed 3 nights in Sep 2024

10/10 Excellent

Yaseer

It was a cool vibe
Stayed 4 nights in Sep 2024

10/10 Excellent

Cristal

Stayed 2 nights in Aug 2024

2/10 Terrible

Viviana, San Sebastian

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were great. But the room was not ready, had to wait an hour. The staff gave me a pass for my son to go to the pool, which was great, but I wanted my room.
Stayed 2 nights in Aug 2024

8/10 Good

Joanne, Lawrenceville

Stayed 6 nights in Aug 2024