La Luz Beach Resort

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. At check-in, guests must provide a negative PCR COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 18 and up, and the test must have been administered no more than 24 hours prior to check-in.

Guests must provide health documentation

Guests must provide a negative COVID-19 test result

Negative COVID-19 test result must be of specific type(s): PCR

Negative COVID-19 test result must have been issued within a specific period before check-in: 24 hours

Minimum age for negative COVID-19 test result requirement: 18

Front desk opens daily at 8 AM

Front desk closes daily at 7 PM

Property does not offer onsite COVID-19 testing

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are not available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Mobile key entry is not available

Debit cards not accepted

Protective clothing is not available to guests

Food service has not been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

Individually-wrapped food options are not available

No gap period between guest stays

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

No pets and no service animals are allowed at this property.

At check-in, guests must provide a negative PCR COVID-19 test result.

The negative COVID-19 test result requirement applies to all guests aged 18 and up, and the test must have been administered no more than 24 hours prior to check-in.