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La Terraza de San Juan

3.5 star property

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Photo gallery for La Terraza de San Juan

Outdoor pool
Family Room | Premium bedding, down comforters, individually decorated
Reception
Deluxe Balcony Suites | Premium bedding, down comforters, individually decorated
Family Room | Premium bedding, down comforters, individually decorated

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
262 Calle del Sol, Viejo San Juan, San Juan, 00901
  • Port of San Juan
    ‪6 min walk‬
  • Puerto Rico Convention Center
    ‪6 min drive‬
  • Pan American Pier
    ‪7 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Balcony Suites

Premium bedding, down comforters, individually decorated

Deluxe Balcony Suites

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, down comforters, individually decorated

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for First Class Suites

First Class Suites | Premium bedding, down comforters, individually decorated

First Class Suites

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room

Family Room | Premium bedding, down comforters, individually decorated

Family Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Two Room Suites

Deluxe Two Room Suites | Premium bedding, down comforters, individually decorated

Deluxe Two Room Suites

10.0 out of 10
Exceptional
(3 reviews)
  • 775 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed, Balcony

Premium bedding, down comforters, individually decorated

Deluxe Suite, 1 King Bed, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Premium bedding, down comforters, individually decorated

Superior Room

8.6 out of 10
Excellent
(17 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Deluxe Room

King Deluxe Room | Premium bedding, down comforters, individually decorated

King Deluxe Room

  • Sleeps 2
  • 1 King Bed

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About this property

La Terraza de San Juan

3.5-star hotel in Old San Juan
An outdoor pool, a poolside bar, and a rooftop terrace are available at this hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, concierge services, and laundry facilities. Change of towels is available on request.
La Terraza de San Juan offers 24 accommodations with iPod docking stations and hair dryers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 40-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This San Juan hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a coffee shop/cafe. A poolside bar is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Colonial hotel also offers an outdoor pool, a rooftop terrace, and a vending machine.

La Terraza de San Juan has designated areas for smoking.

Local cuisine breakfasts are available for a surcharge on weekdays between 8:00 AM and 11:00 AM and on weekends between 8:00 AM and 1:00 PM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 30 per day)

Food and drink

  • Local cuisine breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 8:00 AM to 1:00 PM on weekends; USD 12 to 16 for adults and USD 6 to 16 for children
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • No elevator

More

  • 4 floors
  • Built in 1860
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels
  • iPod dock

Food and drink

  • Refrigerator

More

  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately USD 12.00 to 16.00 for adults, and USD 6.00 to 16.00 for children
  • Nearby parking fee: USD 30 per day (820 ft away)
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 660711175

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Terraza B&B
Terraza B&B San Juan
Terraza San Juan
Terraza San Juan Hotel
La Terraza de San Juan Hotel
La Terraza de San Juan San Juan
La Terraza de San Juan Hotel San Juan

La Terraza de San Juan Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 518 out of 1009 reviews
Rating 8 - Good. 222 out of 1009 reviews
Rating 6 - Okay. 149 out of 1009 reviews
Rating 4 - Poor. 59 out of 1009 reviews
Rating 2 - Terrible. 61 out of 1009 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Albert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old and not the minimum like TV or Internet did work. The building really needs a renovation . The staff is trying hard but in the condition the building it is hopeless. Better cleaning would help at least a little.
Stayed 1 night in Apr 2025

10/10 Excellent

michael

Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an enjoyable time….only slight issue was the slow elevator, but that didn’t affect our stay….would definitely stay again…😁
Stayed 3 nights in Apr 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Mar 2025

8/10 Good

Judith Marie, Newton

Traveled with family
Great location! Loved the building. Staff was awesome! Pool was great but bar wasn’t open and furniture was a tired in need of upgrades.
Stayed 7 nights in Mar 2025

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centrally located and clean

Very clean and comfortable hotel. The room was a little dark and we weren’t used to needing to put tp in a bin rather than in the toilet but that’s usual in PR apparently due to old plumbing. Centrally located and close to bars, restaurants and shops.
Stayed 2 nights in Apr 2025

6/10 Okay

Michele

Liked: Cleanliness
Disliked: Staff & service
Staff wasn't nice, need to take customer service classes or re-watch the videos. Rude at check-in and didn't even ask us about our stay when we checked out. They appeared annoyed that we were on vacation. The pool is tiny, it should say dipping pool. Though if you're looking for a place to stay in Old San Juan, for the money you get a clean bed.
Stayed 2 nights in Apr 2025

8/10 Good

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great downtown location. Clean and very spacious room. AC control by front desk staff only, a bit inconvenient. Fun rooftop area with view for morning coffee.
Stayed 1 night in Mar 2025

10/10 Excellent

joedh o

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the heart of Old San Juan. The rooftop space was amazing too. We found this hotel and the area just stunning. The down side- Parking is a bit of a thing since you need to park at a nearby garage, and the bed was really uncomfortable- fine for a night but would be tough for a longer stay.
Stayed 1 night in Mar 2025

4/10 Poor

Christina, Valrico

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The entrance way and ground floor is beautiful. Our room was unique and could have been amazing if the property was maintained better. We had no hot water in our room until the last day we were there so 1 day out of 4. We heard everything from front desk that they would have someone out to fix it that afternoon or they forgot to turn the water heater on at 6am. There was a hole in the ceiling of the shower and there was dirt / dust in the window seals and shutters.The matress was very very well worn caved in on either side with a hump in the middle. Don't get me started on the pool. This by far is not a luxury hotel as they claim. Its charming but by no means luxury.
Stayed 4 nights in Mar 2025

8/10 Good

Trystain, Broomfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of Old San Juan. Walkable to all sites. Room was big and comfy. Breakfast was extra charge ($15-20/plate) but good and made fresh, setting on the rooftop terrace was nice, but service was kinda slow. A/C could only be controlled by the front desk.
Stayed 2 nights in Mar 2025

10/10 Excellent

Pedro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this place. The location is amazing! Everything is walkable. The details and views are great. Went for my daughter’s birthday and we will definitely be coming back!
Stayed 3 nights in Mar 2025

6/10 Okay

Jennifer

Traveled with family
Disliked: Room comfort
Hotel is charming. Check in was fine. Beds were very soft and sagged significantly in the middle. Hard to sleep well. Hotel bar was never open. My shower glass door could have been cleaner.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kaya

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is so cute and in the most beautiful area of old san juan. The vibes inside La terraza are amazing and it feels like you’re in Roma
Stayed 1 night in Mar 2025

2/10 Terrible

Guadalupe

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room no Windows no chair no balcony not the one i choice very stressful
Stayed 3 nights in Mar 2025

6/10 Okay

david, Harmony

My wife and I like boutique hotels, especially old ones, and this one fit the bill. It provided a great base from which to explore Old San Juan.
Stayed 2 nights in Mar 2025

4/10 Poor

Risa

Traveled with partner
Disliked: Amenities
We checked in, with the impression these were updated rooms. We got a room that was not updated. Very tired clean but so worn down especially in the shower. No covers on the window so you would be up at 6 o’clock in the morning with the sun coming in. We asked for a room change. The first thing is oh we have nothing in your price range. I said no problem looking to upgrade all we have no rooms available. Unfortunately, it’s a really cute hotel, but our room was spacious. According to the pictures you have a bed skirt and we had an exposed boxspring. We had a TV that couldn’t get current live stations, and very difficult to use with the remote we asked for help and they basically rolled her shoulders and said no idea. Highly disappointing because we still paid Canadian money but it still cost us over $700 for two nights.
Stayed 2 nights in Mar 2025

4/10 Poor

Lenore

Traveled with family
Disliked: Cleanliness, staff & service, amenities
The hotel was unique with lots of character being an old Spanish building. We had to ask everyday for clean washcloths. The last day we came back and found a termite infestation in the rooms. There were hundreds of these black bugs crawling everywhere, including the bed. Not a good ending to our stay.
Stayed 5 nights in Mar 2025

4/10 Poor

Vicki

Disliked: Amenities
The receptionist Allison was amazing! Big shout out to her, she made the trip fabulous! Room 2A was NOISY! I mean NOISY, and damp and had mosquitos. I’m sure the other rooms here are nicer. At OVER $225 a night, this was an expensive stay. I wonder if they give these rooms to Orbitz customers or what. Also 4.50 for the worst cup of coffee. All other coffee was cheaper and wonderful! Too bad, the location was great!!! And Allison was great!
Stayed 4 nights in Mar 2025

10/10 Excellent

Olivia Grace

Stayed 7 nights in Mar 2025

10/10 Excellent

Mark

Stayed 1 night in Mar 2025

8/10 Good

Donna

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Ava

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely recommend this hotel. The staff were so kind and helpful, the rooms were nice and clean and the area was quiet. Very walkable to everything around Old San Juan. Even a thirty minute walk from Escambron beach. I lived my experience here and definitely will be returning next time I am in San Juan.
Stayed 3 nights in Mar 2025