4/10 Poor
Cynthia
Feb 16, 2025
Disliked: Cleanliness, amenities, property conditions & facilities
This property is NOT as it appears online. It is not a hotel. It is more like an efficiency unit. And that's it. The property is aging badly. The room appeared and smelled very moldy. The shower had a stained floor, and the shower head was very dirty. So dirty, that we cleaned it ourselves just to be able to use it, only to find out that there was no hot water. We tried calling the front desk multiple times throughout the night; however, no one ever answered the phone. Maintenance came the following morning when I went downstairs and spoke with someone at the desk. She could not explain why no one answered the phone the previous night. The vents from where the air came out had clunks of lint build up. The beds were very uncomfortable. The balcony showed signs of distress. The rebar of the concrete could be seen, and we were not confident at all in its integrity, so we did not go out onto it after the first time. We were finally offered another room, but it was not much better. We ended up changing hotels and going to the Hampton Inn and suites across the street for the rest of our stay.
Cynthia
Stayed 5 nights in Feb 2025