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Patio Elba Boutique Hotel

3.5 star property

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Photo gallery for Patio Elba Boutique Hotel

Outdoor pool
Reception
Presidential Suite | Living room | 42-inch LED TV with digital channels
Presidential Room | Terrace/patio
Presidential Room | Private kitchen | Full-size fridge, microwave, stovetop, espresso maker

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Pet friendly
  • Outdoor Space
  • Air conditioning
  • Free WiFi

Explore the area

Map
1657 Av. Manuel Fernández Juncos, PE101, San Juan, San Juan, 00909
  • Jose Miguel Agrelot Coliseum
    ‪2 min drive‬
  • Casino del Mar at La Concha Resort
    ‪3 min drive‬
  • Condado Beach
    ‪8 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪23 min drive‬

Room options

View all photos for Executive Room

Executive Room | Terrace/patio

Executive Room

  • 433 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | In-room safe, blackout drapes, iron/ironing board, travel crib

Standard Room

  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | In-room safe, blackout drapes, iron/ironing board, travel crib

Deluxe Room

  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Microwave

Superior Room

  • 598 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Presidential Room

Presidential Room | Private kitchen | Full-size fridge, microwave, stovetop, espresso maker

Presidential Room

  • 504 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Presidential Suite

Presidential Suite | Living room | 42-inch LED TV with digital channels

Presidential Suite

  • 750 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Room

Executive Room | Private kitchen | Full-size fridge, microwave, stovetop, espresso maker

Executive Room

  • 357 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Room

Junior Room | Living area | 42-inch LED TV with digital channels

Junior Room

  • 230 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Room

Junior Room | Private kitchen | Full-size fridge, microwave, stovetop, espresso maker

Junior Room

  • 563 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | In-room safe, blackout drapes, iron/ironing board, travel crib

Standard Room

  • 260 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | In-room safe, blackout drapes, iron/ironing board, travel crib

Standard Room

  • 218 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Patio Elba Boutique Hotel

3.5-star aparthotel in Santurce
Along with an outdoor pool, this smoke-free aparthotel has concierge services and express check-out. Other amenities include tour/ticket assistance. Each apartment provides an LED TV with digital channels, plus a kitchen with a refrigerator, a stovetop, and a microwave. Free WiFi, an espresso maker, and a hair dryer are among the other amenities available to guests.
Patio Elba Boutique Hotel offers 11 air-conditioned accommodations with laptop-compatible safes and espresso makers. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 42-inch LED televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the aparthotel include an outdoor pool.
Patio Elba Boutique Hotel features an outdoor pool, a terrace, and tour/ticket assistance. This San Juan aparthotel also offers concierge services, express check-out, and a water dispenser. A total renovation of this property was completed in March 2024.

Patio Elba Boutique Hotel is a smoke-free property.

Languages

English, Spanish

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Offsite parking available (USD 20 per night); reservations required
  • Limited onsite parking

Family friendly

  • Travel crib

Kitchen

  • Coffee grinder
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Paper towels
  • Stovetop
  • Water dispenser

Dining

  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 42-inch LED TV with digital channels

Outdoor areas

  • Outdoor furniture
  • Terrace

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • One pet total (up to 50 lbs per pet)
  • Fee: USD 25 per pet per stay
  • Service animals exempt from fees

Suitability/Accessibility

  • No elevator
  • Smooth flooring in public areas
  • Tile flooring in room
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Guidebooks
  • Iron/ironing board
  • Laptop-compatible safe
  • Lockers
  • Luggage storage
  • Restaurant dining guides
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 11 units
  • Renovated - March 2024
  • Water dispenser

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Sunday (8:00 AM - noon) and Monday - Sunday (3:00 PM - 8:00 PM)
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Access code, staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 20 per night (689 ft away)
  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 4.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Property Registration Number 123456

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM

Property is also known as

Patio Elba Boutique San Juan

Patio Elba Boutique Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 106 out of 156 reviews
Rating 8 - Good. 27 out of 156 reviews
Rating 6 - Okay. 12 out of 156 reviews
Rating 4 - Poor. 4 out of 156 reviews
Rating 2 - Terrible. 7 out of 156 reviews

8.8/10

Cleanliness

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yaping

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay at this beautiful hotel. The communication was excellent, everything was clean, and we were pleasantly surprised by the kitchenette and high ceilings. Only drawback was some noise from the street.
Stayed 1 night in Jan 2025

6/10 Okay

Tamikia

Traveled with partner
Disliked: Cleanliness
The bathroom was filthy! No toilet paper!]
Stayed 1 night in Jan 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a beautiful property. Small, but quaint and very spacious. We were surprised by the size of rhe room! Loved the hot tub and privacy, and would definitely stay here again!
Stayed 1 night in Jan 2025

10/10 Excellent

Milian M

Liked: Cleanliness, room comfort
Me encanto excelente servicio Súper limpio y organizado todo El personal súper amables y atentos 100/100 100%recomendado
Stayed 1 night in Jan 2025

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super cute rooms, very attentive staff
Stayed 1 night in Dec 2024

10/10 Excellent

Louis

Liked: Room comfort
Excelent
Stayed 3 nights in Dec 2024

8/10 Good

Rhonda

Traveled with group
Liked: Cleanliness, room comfort
Great Spot
The Patio Elba was a great spot, the suite was very neat and clean. Customer service was is great. Everything was in nearby like Old San Juan and the beaches were about 10 minutes away you can Uber most places for about 10 bucks I would definitely stay there again
Stayed 4 nights in Dec 2024

8/10 Good

Yue

Traveled with family
Liked: Cleanliness, property conditions & facilities
nice renovation
Stayed 1 night in Dec 2024

10/10 Excellent

Dawn

Liked: Cleanliness, property conditions & facilities
Great location, clean room and lots of good food nearby. Would def recommend.
Stayed 4 nights in Dec 2024

2/10 Terrible

Carla

Disliked: Cleanliness, property conditions & facilities
We checked out very very early the following morning of our stay. It is clear that the accommodations discussed in the advertisement was a total misrepresentation.g I specifically asked for a sun filled room with plenty of sunshine and instead we arrived to a room that resembled a jail cell. The view was a concrete wall with absolutely no sunshine. It was terrible. We vocalized the dissatisfaction with our room with the attendant and allowed him opportunity to correct it right away but never heard back. I expected a full refund. We are frequent travellers and rely heavily on how the hotel represents itself, we also review often to assist other travellers. I have also emailed the hotel directly in a chat that has been replied to almost immediately prior to our check in. As of today, we have not heard back from anyone. I have requested compensation for the falso advertising, poor service and lack of an appropriate resolution. This hotel should not be a recommend place to stay. The area is also very rough and appeared dangerous. Horrible!!!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Sujes

Liked: Cleanliness
Feels like home
Stayed 2 nights in Dec 2024

8/10 Good

Lidia

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
No communication, we were not told anything and some staff would walk by and not say anything. Only one lady toward the end saw us in the hot tub and told us there were towels they preferred us to use and provided them. The air conditioner on our last day was spitting water on the floor. The internet was extremely poor and had no way to watch the tv untill I mirrored my phone to the tv. It was a small room but quaint. However there were two of us and we were there for 7 days with only a bed, tv on wall and 1 side table and small stoolin the other corner and nowhere to put our clothes but the suitcases and the floor. No dresser and only hanging rack with 6 hangers and limited space.
Stayed 7 nights in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, room comfort
A plus
Cleanliness hotel, great attention
Stayed 1 night in Nov 2024

10/10 Excellent

Kaslyn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at Patio Elba was great. The front desk was very welcoming and nice! They held our luggage for 2 hours before our check-in. We got to take advantage of the hot tub & absolutely loved the soft pillows in they had in our room! The lighting in the bathroom is not the best but other than that, we loved our stay.
Stayed 1 night in Nov 2024

2/10 Terrible

Grace

Traveled with partner
Disliked: Cleanliness, amenities
The fact that it's called a hotel but doesn't provide hotel services is a problem. They do not provide cleaning services during the stay. One must bring out used towels for fresh ones.There are a lot of mosquitoes in the room and around the property too.
Stayed 5 nights in Nov 2024

10/10 Excellent

Steven Navarro-

Liked: Cleanliness, property conditions & facilities
Staff isn’t very very nice and the property its self is very good it was the second time me and my girl friend stayed there and I definitely would recommend!
Stayed 5 nights in Nov 2024

10/10 Excellent

benjamin, West Haven

Liked: Cleanliness, amenities, property conditions & facilities
It was clean great and the people was polite
Stayed 1 night in Nov 2024

8/10 Good

Marcus

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
The hotel was a decent experience. The room provided wasn’t the best but was manageable for our stay.
Stayed 5 nights in Nov 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Room comfort
Disliked: Cleanliness
Missing toilet paper, no hot water, shower not properly cleaned, trash bin full of trash, overall it seems the room was not cleaned properly. Decent hotel, with great potential, nice hot tub. Just a few missing details that need attention.
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Very roomy
Stayed 1 night in Oct 2024

10/10 Excellent

Radames

Traveled with group
Liked: Cleanliness, room comfort
Fantastic hidden gem in a perfect place!
Amazing customer service by the young lady during the day. She's an asset to the property. Lights up the whole operation.
Stayed 1 night in Oct 2024

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Excellent service
Stayed 2 nights in Oct 2024

8/10 Good

Amanda

Liked: Property conditions & facilities
Priced well, comfortable stay. Thanks!
Stayed 4 nights in Oct 2024

10/10 Excellent

Amanda, Gainesville

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was well maintained and the manager was very accommodating for my son with a disability. We appreciate our stay very much.
Stayed 1 night in Oct 2024

10/10 Excellent

nadia

Liked: Property conditions & facilities
Stayed 3 nights in Jul 2024