View all photos for 1 Bedroom Apartment, 1st fl., rear
1 Bedroom Apartment, 1st fl., rear
Sleeps 2
1 Queen Bed
View all photos for Apartment, 4 Bedrooms, Non Smoking
Apartment, 4 Bedrooms, Non Smoking
Sleeps 8
4 Queen Beds
View all photos for City Apartment
City Apartment
City view
Sleeps 7
2 Queen Beds and 2 Twin Beds
View all photos for Superior Room
Superior Room
Sleeps 2
1 Queen Bed
About this property
Placid Suites
3-star guest house in Condado
A rooftop terrace, concierge services, and free WiFi in public areas are available at this smoke-free guesthouse. Limited housekeeping is available.
Placid Suites offers 11 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate dining areas. 32-inch LED televisions come with digital channels and Netflix.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered on weekdays only and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.
Placid Suites features a rooftop terrace and concierge services. Public areas are equipped with complimentary wireless Internet access.
Placid Suites is a smoke-free property.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free offsite parking
Street parking available
Onsite parking includes off-street options
Family friendly
Separate in-room dining area
Guest services
Concierge services
Housekeeping (weekdays only)
Outdoors
Rooftop terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
32-inch LED TV with digital channels
Hulu
Netflix
Streaming services
Food and drink
Separate dining area
More
Air conditioning
Individual decor
Individual furnishings
Iron/ironing board on request
Separate sitting area
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 10 PM
Contactless check-in available
Late check-in fee: USD 25 for check-in between 10:00 PM and 12:30 AM
Minimum check-in age: 21
Check-out
Check-out before 10 AM
Contactless check-out available
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 2 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 21 days prior to check-in
Access methods
Lockbox, private entrance
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 40.0 per day
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Breakage deposit: USD 150 per stay
We have included all charges provided to us by the property.
Optional extras
Late check-in fee: USD 25 for check-in between 10:00 PM and 12:30 AM
Rollaway bed fee: USD 40.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property Registration Number 969292
We should mention
This property does not have elevators
Property is also known as
HM Suites Apartment San Juan
HM Suites San Juan
HM Suites
Placid Suites San Juan
Placid Suites Guesthouse
HM Suites In San Juan (Condado)
Placid Suites Guesthouse San Juan
Placid Suites Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 425 out of 880 reviews" "
10 - Excellent
425
Rating 8 - Good. 216 out of 880 reviews" "
8 - Good
216
Rating 6 - Okay. 106 out of 880 reviews" "
6 - Okay
106
Rating 4 - Poor. 56 out of 880 reviews" "
4 - Poor
56
Rating 2 - Terrible. 77 out of 880 reviews" "
2 - Terrible
77
8.6/10
Cleanliness
8.0/10
Staff & service
7.6/10
Amenities
8.0/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
6/10 Okay
Carmen
Oct 5, 2024
Liked: Cleanliness
No parking
No tienen estacionamiento tiene que estacionarse en donde encuentre así sea tres calles lejos del hotel. Está limpio pero no se que era lo que caía del techo que llenaba la sábana de eso. Tenía miedo que se me cayera el techo encima. Pues era mucho lo que caía. No soy de dar malos reviews pero creo que debería explicar el problema del estacionamiento.
The only thing I would recommend is to please please have comforters/sheets and towels that aren’t stained. That’s not attractive. Also to change the shower curtain to water resistant and that it’s not stained. Other then this comment the place is excellent!
This place even though is in the city is so quiet and calm. I had the experience to meet a family coming in just looking around trying to get information of the property and asking me if its a nice place to stay. I told them absolutly and spoke to them about ny experience. This is like a retreat.
I would strongly NOT RECOMMEND booking this place for anyone. Please pay the extra cost for better quality service. First I would like to say you get what you pay for, but still you’re in the customer service Industry & customers are what brings in your revenue. To start the bed sheets where stained we asked for new sheets the same day but did not receive them until the next day. Second night in rained but cracks on the ceiling seems like has been there for a while had water coming thru all night long.I ask for another room and when I entered that room it was worst than the first room and was filled with mosquitoes. Third night I was trying to make the best of the situation until I saw a roach crawling on the wall, very annoying but again you get what you pay for I’m assuming.. I would’ve asked for a full refund but I’ll take the loss and hopefully Management will see this review and make the necessary changes for future customers!! But I would strongly recommend not booking this place for anyone. Please pay the extra cost for better quality service.
HORRIBLE PLACE!!! It’s not a hotel!!! No staff no receptionist. Someone I called from the number online picked up driving in traffic. Didn’t stay not one night impossible to get a refund. BIG SCAM STAY AWAY!!!
Room was very clean, host was very responsive and very helpful. The Rooftop needs a lot of work. It was full of pigeons and in unusable shape. It needs a little bit of love and minor maintenance details but overall it was good. Would stay again if they fixed the rooftop