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Placid Suites

3.0 star property

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Photo gallery for Placid Suites

Interior
Exterior
Lobby sitting area
Terrace/patio
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Free WiFi

Explore the area

Map
72 Calle Placid Court, San Juan, PR, 00907
  • Casino del Mar at La Concha Resort
    ‪15 min walk‬
  • Condado Beach
    ‪3 min drive‬
  • Puerto Rico Convention Center
    ‪4 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Individually decorated, individually furnished, iron/ironing board

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed and 1 Twin Futon

View all photos for Basic Room, 1 Queen Bed

Basic Room, 1 Queen Bed | Individually decorated, individually furnished, iron/ironing board

Basic Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 Bedroom Apartment, 1st fl., rear

1 Bedroom Apartment, 1st fl., rear | Individually decorated, individually furnished, iron/ironing board

1 Bedroom Apartment, 1st fl., rear

  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 4 Bedrooms, Non Smoking

Apartment, 4 Bedrooms, Non Smoking | Individually decorated, individually furnished, iron/ironing board

Apartment, 4 Bedrooms, Non Smoking

  • Sleeps 8
  • 4 Queen Beds

View all photos for City Apartment

City Apartment | Individually decorated, individually furnished, iron/ironing board

City Apartment

  • City view
  • Sleeps 7
  • 2 Queen Beds and 2 Twin Beds

View all photos for Superior Room

Superior Room | Individually decorated, individually furnished, iron/ironing board

Superior Room

  • Sleeps 2
  • 1 Queen Bed

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About this property

Placid Suites

3-star guest house in Condado
A rooftop terrace, concierge services, and free WiFi in public areas are available at this smoke-free guesthouse. Limited housekeeping is available.
Placid Suites offers 11 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate dining areas. 32-inch LED televisions come with digital channels and Netflix.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered on weekdays only and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

Placid Suites features a rooftop terrace and concierge services. Public areas are equipped with complimentary wireless Internet access.

Placid Suites is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Onsite parking includes off-street options

Family friendly

  • Separate in-room dining area

Guest services

  • Concierge services
  • Housekeeping (weekdays only)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Separate dining area

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Contactless check-in available
Late check-in fee: USD 25 for check-in between 10:00 PM and 12:30 AM
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 2 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 21 days prior to check-in

Access methods

Lockbox, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee: USD 25 for check-in between 10:00 PM and 12:30 AM
  • Rollaway bed fee: USD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 969292

We should mention

This property does not have elevators

Property is also known as

HM Suites Apartment San Juan
HM Suites San Juan
HM Suites
Placid Suites San Juan
Placid Suites Guesthouse
HM Suites In San Juan (Condado)
Placid Suites Guesthouse San Juan

Placid Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 477 out of 1004 reviews
Rating 8 - Good. 253 out of 1004 reviews
Rating 6 - Okay. 126 out of 1004 reviews
Rating 4 - Poor. 65 out of 1004 reviews
Rating 2 - Terrible. 83 out of 1004 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Emma

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I would not recommend it to anyone traveling without a male partner or to anyone who doesn’t want everything they’re doing heard by other guests. We felt unsafe (our door didn’t shut all the way, nor did our windows), and we could hear everything at all times in all the other rooms. I had a drunk man trying to get into our room at 3 am and, multiple times, found the gates to the property wide open. The hotel common areas were not clean, and I was mortified to know that the bathroom, 3 feet away from the bed, had no ventilation. Asked to check in early the day before and was told yes, then told day of check in that we would not be able to and not send check in details until after the check in time. Surprised to know that it is rated as highly as it is, if we could have gotten a refund we would have left before the first night was over.
Stayed 5 nights in Mar 2025

6/10 Okay

Alberto, Montreal

Traveled with partner
Disliked: Cleanliness
..
Stayed 1 night in Mar 2025

4/10 Poor

Steve, Jackson

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The room had an area with a bed and no windows along with a bathroom that had a covered window. it was dark and dreary.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mariya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Jeannette

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Clean place but bad internet connection, couldn't watch tv, no tv in the room anyways. We requested room to be cleaned twice, no one came to clean, only clean towels in a bag the second time we asked. We got a ticket for parking outside on our 3rd day, no place to park we thought we were fine until we got the ticket. Not very good instructions and no one available to help.
Stayed 4 nights in Mar 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Clean great location easy parking loved it would stay again
Stayed 1 night in Mar 2025

10/10 Excellent

gilbert

Traveled with family
Liked: Amenities, property conditions & facilities
The access to the property was extremely convenient. Communicating with the concierge was easy. Any requests that was asked was handeled immediately. Acces to the beach was within walking distance, same with restaurants and small shops. Only 10 minutes from the airport and old san juan. Would highly recommend staying at this property. The apartment i booked was clean and had all amenities promised. The only downfall is parking.
Stayed 6 nights in Feb 2025

10/10 Excellent

Luphane

Stayed 1 night in Feb 2025

10/10 Excellent

JUMOKE

Stayed 2 nights in Feb 2025

8/10 Good

Willians, PEMBROKE PINES

Business traveler, Traveled with partner
Liked: Staff & service, property conditions & facilities
The cleaning lady was very kind, everything is safe.
Stayed 1 night in Feb 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Near Airport

Not a bad place for one night. Arrive around 1:30am and we did not want to drive far. Very close to the airport.
Stayed 1 night in Feb 2025

6/10 Okay

Christine

Traveled with family
Liked: Cleanliness, staff & service
Very roomy for the size of my party
Stayed 5 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay as usual

This is the third time I’ve stayed here when visiting family. Its location and price is hard to beat.
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveler

Stayed 2 nights in Feb 2025

4/10 Poor

Felipe

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Feb 2025

10/10 Excellent

Katia

Traveled with partner
Liked: Cleanliness, staff & service
:)
Stayed 7 nights in Jan 2025

10/10 Excellent

alex

Stayed 1 night in Feb 2025

8/10 Good

Boris

Liked: Cleanliness, staff & service, property conditions & facilities
A modest room in a good area. Clean, quiet, convenient.
Stayed 1 night in Feb 2025

2/10 Terrible

SAYAN

Disliked: Cleanliness, staff & service, property conditions & facilities
Tye property especially the rooms were not good and also very inconvinient.
Stayed 1 night in Feb 2025

6/10 Okay

Cody

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Andrew

Electricity was inoperable and WiFi and tv didn’t work.
Stayed 3 nights in Feb 2025

4/10 Poor

Elaine

Stayed 1 night in Feb 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Responsive communication.
Stayed 1 night in Feb 2025

8/10 Good

Heather

Stayed 1 night in Feb 2025

10/10 Excellent

alex

Stayed 1 night in Feb 2025