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Hotel Puerto Valdes

4.0 star property

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Photo gallery for Hotel Puerto Valdes

Presidential Penthouse | Premium bedding, pillowtop beds, in-room safe, individually decorated
Presidential Penthouse | Terrace/patio
Deluxe Studio | Premium bedding, pillowtop beds, in-room safe, individually decorated
Studio | Premium bedding, pillowtop beds, in-room safe, individually decorated
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Pet friendly
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
100 Calle Valdés, San Juan, San Juan, 00901
  • Port of San Juan
    ‪3 min walk‬
  • Pan American Pier
    ‪1 min drive‬
  • Puerto Rico Convention Center
    ‪4 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪27 min drive‬

Room options

View all photos for Deluxe Studio

Deluxe Studio | Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Studio

  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment

Superior Apartment | Living area | 43-inch TV with cable channels

Superior Apartment

  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Studio

Studio | Premium bedding, pillowtop beds, in-room safe, individually decorated

Studio

  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Luxury Apartment

Premium bedding, pillowtop beds, in-room safe, individually decorated

Luxury Apartment

  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premier Apartment

Premier Apartment | Premium bedding, pillowtop beds, in-room safe, individually decorated

Premier Apartment

  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Signature Penthouse

Signature Penthouse | Living area | 43-inch TV with cable channels

Signature Penthouse

  • Bay view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Presidential Penthouse

Presidential Penthouse | Premium bedding, pillowtop beds, in-room safe, individually decorated

Presidential Penthouse

  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Hotel Puerto Valdes

4-star hotel in San Juan Antiguo
A restaurant, a 24-hour fitness center, and a rooftop terrace are available at this smoke-free hotel. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free cruise terminal shuttle. Other amenities include a 24-hour business center, a business center, and conference space. Housekeeping is available on request.
Hotel Puerto Valdes offers 15 accommodations with espresso makers and safes. These individually decorated and furnished accommodations include double sofa beds and desks. Pillowtop beds feature premium bedding. A pillow menu is available. Microwaves and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, and hair dryers.

This San Juan hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Televisions come with premium cable channels. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 4-star property consist of a 24-hour business center and a meeting room. Event facilities measuring 1200 square feet (111 square meters) include conference space. An area shuttle within 4 kilometers and a cruise ship terminal shuttle are complimentary for guests. This Colonial hotel also offers a 24-hour fitness center, a rooftop terrace, and a vending machine. Concierge services and wedding services can be provided. Onsite self parking is complimentary.

Hotel Puerto Valdes is a smoke-free property.

CARNES STEAKHOUSE - This steakhouse serves dinner only. Reservations are required.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 4 km
  • Free casino shuttle
  • Free cruise terminal shuttle
  • Free ferry terminal shuttle
  • Free shopping center shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant
  • Couples/private dining

Restaurants on site

  • CARNES STEAKHOUSE

Things to do

  • 24-hour gym
  • Art gallery
  • Wine tasting room

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,200 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (36 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Espresso maker
  • Freezer
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash

We should mention

A car is recommended for transportation to and from this property

Property is also known as

Puerto Valdes
Hotel Puerto Valdes Hotel
Hotel Puerto Valdes San Juan
Hotel Puerto Valdes Hotel San Juan

Hotel Puerto Valdes Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 257 out of 409 reviews
Rating 8 - Good. 90 out of 409 reviews
Rating 6 - Okay. 32 out of 409 reviews
Rating 4 - Poor. 17 out of 409 reviews
Rating 2 - Terrible. 13 out of 409 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Latonya Evetta

Liked: Staff & service
Stayed 4 nights in Dec 2024

8/10 Good

Nancy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The front desk staff were friendly, the suites were comfortable and spacious, and there's a nice little rooftop area! Room could have been a little cleaner and curtains were missing in one, making it hard to sleep in. Coffee/tea and simple breads for breakfast would be nice. Finally, are was quiet and walkable to Old San Juan, and a block away from a few bus line, but not the most vibrant or pedestrian on its own.
Stayed 2 nights in Jan 2025

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the cleanliness and quiet environment the best.
Stayed 2 nights in Jan 2025

8/10 Good

Rafael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very secure hitel
Stayed 4 nights in Jan 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Monir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hotel was perfect for our trip, but we had some issues. The bed was ok but the pillows were horrible, we had to grab the sofa cushions to make sure we got some sleep but overall we were unable to get a good nights rest any day we were there. The pillows were flat and rock hard, also did not have any alternatives.
Stayed 5 nights in Dec 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Small hotel with spacious rooms, the staff is adorable, professional and very helpful, the shower is large and everything is clean. I highly recommend it!

8/10 Good

Olivia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time staying in Puerto Rico and we found this boutique hotel on Expedia. We were very intrigued by the rooftop jacuzzi area. It is definitely the main attraction as a well as the location. We found our room be comfortable for 4 guests. The staff Joy and Joseph were exceptional and helped us and told us where to go to enjoy Puerto Rico. There is also a restaurant in the hotel which is convenient for dinner and Dylan our server was amazing and the head chef Josh puts a lot of thought and passion into his dishes. Definitely worth a try.
Stayed 5 nights in Dec 2024

10/10 Excellent

Faylee

Liked: Cleanliness, staff & service
I really enjoyed my stay, staff especially Joy was very accommodating and kind. I will definitely book a stay again!
Stayed 2 nights in Dec 2024

10/10 Excellent

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the staff. Always available and asking if we needed anything. Perfect location. Walking distance or quick uber to old town or ports. Great big rooms with kitchens and laundry. Perfect for cruisers and excursions.
Stayed 2 nights in Dec 2024

10/10 Excellent

Rafael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and room size
Stayed 3 nights in Dec 2024

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Joesph’s friendly greeting and tour of the property was unexpected but so appreciated. We felt instantly at home. Very nice but laid back. I am finding this is the culture in this amazing city. I will be back!
Stayed 2 nights in Dec 2024

8/10 Good

Jeannette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable room, clean, friendly staff, easy location to Old SanJuan
Stayed 7 nights in Dec 2024

10/10 Excellent

Kita

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Gayle

Traveled with partner
Liked: Cleanliness, staff & service

10/10 Excellent

Jasmin

Stayed 2 nights in Dec 2024

8/10 Good

Brian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice and the rooms are large with a kitchenette and funky urban feel. It is a bit outside of the old city, but I walked home one night and it only took 15 minutes. Parking is hard throughout old san juan and it is probably better to Uber than to try and park
Stayed 3 nights in Dec 2024

10/10 Excellent

Gabriela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shout out to the front desk girl with glasses who started recently and works nights. Amazing service!
Stayed 4 nights in Dec 2024

2/10 Terrible

Emily

Disliked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

Trisha

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I would definitely stay here again . Would like if they offered a full length mirror in the rooms, as well as a comfortable sitting chair. No issues with parking. Staff was super friendly.
Stayed 5 nights in Dec 2024

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Edwich

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and modern hotel. Very nice room size. The staff was attentive and very helpful. We enjoyed our dinner at the onsite restaurant. Rooftop bar was under construction. Elevator was under repair. Surrounding area is less then desirable. Other then that we enjoyed our time there and would go back.
Stayed 6 nights in Nov 2024

2/10 Terrible

Elizabeth

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Nyla M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024