Residence Inn by Marriott San Juan Isla Verde

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residence Inn by Marriott San Juan Isla Verde

Lobby lounge
Point of interest
Lobby lounge
Property amenity
2 outdoor pools, sun loungers

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pet friendly
  • Bar
  • Housekeeping

Explore the area

Map
6500 Isla Verde Avenue, Isla Verde, Carolina, 00979
  • Isla Verde Beach
    2 min walk
  • Pine Grove Beach
    8 min walk
  • Carolina Beach
    9 min walk
  • San Juan (SJU-Luis Munoz Marin Intl.)
    12 min walk

Room options

Suite, 1 Bedroom, Non Smoking

  • 549 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking

  • 549 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Studio, 2 Queen Beds, Non Smoking

  • 495 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 420 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 420 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 2 Queen Beds, Non Smoking

  • 495 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 420 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

Residence Inn by Marriott San Juan Isla Verde

3.5-star hotel in Isla Verde
Along with 2 outdoor pools, this smoke-free hotel has a restaurant and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Residence Inn by Marriott San Juan Isla Verde offers 231 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Flat-screen televisions come with cable channels. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool.
Residence Inn by Marriott San Juan Isla Verde features 2 outdoor swimming pools and a children's pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 3.5-star property consist of a 24-hour business center, 2 meeting rooms, and coworking spaces. This eco-certified hotel also offers a terrace, a garden, and laundry facilities. Onsite parking is available (surcharge), along with a car charging station.

Residence Inn by Marriott San Juan Isla Verde is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 9:30 AM.
Residence Inn by Marriott San Juan Isla Verde has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (USD 19 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dining table
  • Free crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 43.60 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 19 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence INN SAN Juan
By Marriott Juan Isla Verde
Residence Inn by Marriott San Juan Isla Verde Hotel
Residence Inn by Marriott San Juan Isla Verde Carolina
Residence Inn by Marriott San Juan Isla Verde Hotel Carolina

Residence Inn by Marriott San Juan Isla Verde Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1060 out of 1563 reviews" "
Rating 8 - Good. 286 out of 1563 reviews" "
Rating 6 - Okay. 133 out of 1563 reviews" "
Rating 4 - Poor. 44 out of 1563 reviews" "
Rating 2 - Terrible. 40 out of 1563 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Angel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel lobby smell so good. The staff were nice. Breakfast was great.
Stayed 4 nights in Sep 2024

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Bioutelle, Miami

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property.
Stayed 3 nights in Sep 2024

10/10 Excellent

JOSE, corona

Stayed 1 night in Sep 2024

10/10 Excellent

Kelsey

Stayed 3 nights in Aug 2024

10/10 Excellent

Sherelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Latisha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Marisol made our stay so comfortable and the great customer service was top tier
Stayed 5 nights in Sep 2024

8/10 Good

Kemar

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and smells amazing
Stayed 3 nights in Sep 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Thumbs up
Stayed 1 night in Sep 2024

2/10 Terrible

Charis

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a guest at this hotel originally from September 21st through September 24th. I had to leave abruptly due to the condition of the property. The first room I was given had an awful smell. After being sent to 8 rooms, the smell wasn’t there but there was mold inside the closet (see picture attached). I spoke with Kristina and she stated she could only give me a discount of half night off the first night. She also asked me if i wanted to switch rooms again. I informed her I would just leave the hotel. This was the most horrifying stay ever. I have never had to switch hotels in the midst of a vacation. The poor customer service was also a detriment.
Stayed 3 nights in Sep 2024

4/10 Poor

Katherine

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Sep 2024

8/10 Good

Kaajal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern, new chic hotel located walking distance from restaurants and the beach. Mere minutes away from major shopping malls, tourist destinations etc. Hotel was very clean, breakfast was complimentary with a wide variety to chose from, attentive staff. Pool area was immaculate and welk maintained.
Stayed 5 nights in Sep 2024

10/10 Excellent

Gabrielle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property and staff were friendly. The only thing I did not like was the destination fee as I did not want to feel tied down to only eating at the restaurant
Stayed 4 nights in Aug 2024

10/10 Excellent

Kaitlin

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and hotel was amazing. Rooms were clean and spacious. This stay was a bargain!
Stayed 7 nights in Sep 2024

4/10 Poor

Jo-Ann

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff very nice. But the hotel needs work. Needs new carpet. Smells like mold in the halls and in the rooms. There was mold and Reston the base of the table in the room. The sofa had stains . Needs to be steamed, reapholser or need new ones. Not worth the price. For a Marriott giving them a bad name. This is the worst one I have stayed at.
Stayed 4 nights in Sep 2024

10/10 Excellent

Amber

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Lola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the staff. They were all nice and helpful. The room was nice but the AC was broken. They moved us to a bigger room but the room was still warm despite putting the temperature diwn to 65.
Stayed 3 nights in Sep 2024

8/10 Good

joseph S

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking in the lot is not the best and hotel needs to explain the added fees prior to people booking
Stayed 3 nights in Sep 2024

8/10 Good

Valery

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay 11 days breakfast and restaurant menu not changed!!!! We reading before our trip beach nearby 2 minutes walk ,this is not true-9 minutes!
Stayed 10 nights in Sep 2024

10/10 Excellent

DeAntae

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Jun 2024

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

2/10 Terrible

Kausila

Stayed 1 night in Aug 2024

6/10 Okay

Monia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel felt clean and comfortable. The food was good and the pool was nice. Also a lot of lounging space within the hotel. Some things I didn't appreciate was there was a 2 hour wait because the service was down when I came to check in my first night and one of the staff members didn't seem very friendly. They didn't explain the $40 resort fee or anything for the daily meal, so I lost it. On the last day there was no vegetarian omelets, so me and my guest had to eat bread and potatoe for breakfast.
Stayed 4 nights in Sep 2024

8/10 Good

Monica

Stayed 3 nights in Aug 2024

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed one night. Big room with everything you might need including kitchen and fridge. 5 minutes from airport. Nice pool and 5 min walk to the beach and casino across the street. At the front desk Naftaly was very professional and accommodative, took care of all my requests. Made me feel to come back to the property over and over.
Stayed 1 night in Sep 2024