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Residence Inn by Marriott San Juan Isla Verde

3.5 star property

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Photo gallery for Residence Inn by Marriott San Juan Isla Verde

Lobby
2 outdoor pools, sun loungers
Terrace/patio
Lobby
1 bedroom, hypo-allergenic bedding, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Bar
  • Housekeeping

Explore the area

Map
6500 Isla Verde Avenue, Isla Verde, Carolina, 00979
  • Isla Verde Beach
    ‪5 min walk‬
  • Carolina Beach
    ‪1 min drive‬
  • Jose Miguel Agrelot Coliseum
    ‪8 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪3 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom

  • 549 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom

  • 549 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds

View from room

Studio, 2 Queen Beds

  • 495 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Studio, 1 King Bed with Sofa bed

  • 420 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed with Sofa bed

  • 420 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds

View from room

Studio, 2 Queen Beds

  • 495 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Studio, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 420 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

Residence Inn by Marriott San Juan Isla Verde

3.5-star hotel in Isla Verde
Along with 2 outdoor pools, this smoke-free hotel has a restaurant and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Residence Inn by Marriott San Juan Isla Verde offers 231 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Flat-screen televisions come with cable channels. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool.
Residence Inn by Marriott San Juan Isla Verde features 2 outdoor swimming pools and a children's pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 3.5-star property consist of a 24-hour business center, 2 meeting rooms, and coworking spaces. This eco-certified hotel also offers a terrace, a garden, and laundry facilities. Onsite parking is available (surcharge), along with a car charging station.

Residence Inn by Marriott San Juan Isla Verde is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 9:30 AM.
Residence Inn by Marriott San Juan Isla Verde has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (USD 19 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dining table
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 45 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 19 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence INN SAN Juan
By Marriott Juan Isla Verde
Residence Inn by Marriott San Juan Isla Verde Hotel
Residence Inn by Marriott San Juan Isla Verde Carolina
Residence Inn by Marriott San Juan Isla Verde Hotel Carolina

Residence Inn by Marriott San Juan Isla Verde Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1340 out of 2096 reviews
Rating 8 - Good. 401 out of 2096 reviews
Rating 6 - Okay. 200 out of 2096 reviews
Rating 4 - Poor. 86 out of 2096 reviews
Rating 2 - Terrible. 69 out of 2096 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

2/10 Terrible

Gloria Del Valle

Disliked: Staff & service
Stayed 5 nights in Feb 2025

8/10 Good

Jama

Liked: Cleanliness, staff & service, property conditions & facilities
Only negative we had the hallways had an odor probably from carpet glue. Otherwise we loved it. This community is amazingly & centrally localed. Can hear planes from airport; was noticable at pool area not barely heard from rooms.
Stayed 1 night in Mar 2025

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Teri

Liked: Cleanliness, amenities
Nice!
Stayed 4 nights in Mar 2025

8/10 Good

Celestia

Stayed 5 nights in Feb 2025

10/10 Excellent

Misti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice the room had a moldy smell but other than that it was nice and clean and staff was very nice
Stayed 4 nights in Feb 2025

4/10 Poor

jocelyn

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2025

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities
The whole place smelled like mold and staff is very rude
Stayed 1 night in Mar 2025

10/10 Excellent

Jason, Bronx

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 3 nights in Mar 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Jorge

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Jorge Alberto Ramirez

Stayed 3 nights in Mar 2025

4/10 Poor

Melissa

Traveled with family
Liked: Cleanliness, staff & service
The hotel is stunning, but the rooms we were assigned appeared to have water damage that hasn't been adequately addressed. As a result, there was a strong musty odor, and any items we left in the room became damp within a short time. This made regulating the temperature Lin the room hard.
Stayed 3 nights in Mar 2025

10/10 Excellent

Catherine

Stayed 1 night in Mar 2025

8/10 Good

Salony

Stayed 5 nights in Mar 2025

10/10 Excellent

Cierra

Stayed 3 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
The rooms are comfortable and spacious. The kitchenette had a fridge/freezer with ice maker, a cook top, dishwasher, sink and plenty of counter space and storage. There is a good sized closet and some storage nooks, but no drawers. Considering it's a beach resort it would have been nice to have more places to hang up wet clothes, there's only one towel bar and hook in the bathroom. The pool is nice and there's a great splash pad area for kids with lots of spray features separate from the main pool. The hotel has only been open a few years, but noticed a lot of wear and tear in both the public spaces as well as in the room.
Stayed 7 nights in Feb 2025

2/10 Terrible

Joshua

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Jun Ki, acton

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
There is a hidden $40 destination fee per stay. The front desk is difficult to reach, and even when I requested housekeeping service, my request was ignored or forgotten. The breakfast is barely edible( very cheap bread and same options). While the hotel itself is beautiful, the noise from its proximity to the airport is disruptive. Additionally, both the hallways and rooms have an unpleasant smell. The service is slow and inefficient. Although this hotel carries a reputable brand name, I do not recommend staying here, especially given the high rates.
Stayed 4 nights in Mar 2025

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was stunning, green plants and trees everywhere
Stayed 7 nights in Feb 2025

10/10 Excellent

Jericca

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love Isla Verde and this property is located at a very convenient location. Close to nice places to eat, nice hotels were you can go dancing, supermarket and pharmacies.
Stayed 4 nights in Feb 2025

10/10 Excellent

Abraham

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Feb 2025

6/10 Okay

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
the stuff was alitte confused they said I had a 40$ gratuity credit, then they said i had to pay this happen on 2 occasions so i feel they over charged me and never gave me the gratuity credit./
Stayed 6 nights in Feb 2025