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S.J. Suites Hotel

3.0 star property

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Photo gallery for S.J. Suites Hotel

Lobby sitting area
Front of property
Standard Single Room, 1 Queen Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Lobby
Shower, free toiletries, hair dryer, towels

Popular amenities

  • Laundry
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
Fortaleza Street N 253, San Juan, 00901
  • Port of San Juan
    ‪4 min walk‬
  • Puerto Rico Convention Center
    ‪6 min drive‬
  • Pan American Pier
    ‪7 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Standard Single Room, 1 Queen Bed

8.6 out of 10
Excellent
(32 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Premium Room | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room

8.2 out of 10
Very good
(19 reviews)
  • Sleeps 3
  • 1 King Bed

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About this property

S.J. Suites Hotel

3-star hotel in Old San Juan
Along with a snack bar/deli, this smoke-free hotel has coffee/tea in a common area and a microwave in a common area. WiFi in public areas is free. Other amenities include a business center, concierge services, and dry cleaning. Housekeeping is available once per stay.
S.J. Suites Hotel offers 27 air-conditioned accommodations with complimentary toiletries. These individually furnished accommodations include desks. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include showers. This San Juan hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided once per stay.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3-star property consist of a business center and coworking spaces. This San Juan hotel also offers multilingual staff, coffee/tea in a common area, and concierge services.

S.J. Suites Hotel is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • Bicycle tours
  • Rowing/canoeing
  • TV in common areas
  • Water sports equipment

Family friendly

  • Snack bar/deli

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Business center
  • Coworking space

Outdoors

  • In a national park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 1:00 AM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel S.J.
S.J. Hotel
S.J. Suites
S.J. Suites Hotel
S.J. Suites Hotel San Juan
S.J. Suites San Juan
S.J. Suites Hotel Hotel
S.J. Suites Hotel San Juan
S.J. Suites Hotel Hotel San Juan

S.J. Suites Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 155 out of 382 reviews
Rating 8 - Good. 111 out of 382 reviews
Rating 6 - Okay. 57 out of 382 reviews
Rating 4 - Poor. 29 out of 382 reviews
Rating 2 - Terrible. 30 out of 382 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Loren

Liked: Cleanliness, staff & service
No room thermostat, no window.
Stayed 1 night in Apr 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Apr 2025

4/10 Poor

William

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Way over rated.

The first room we were put in would need an upgrade to be considered a prison cell. No windows, no hot water, toilet couldn’t flush solid waste. A room and a bed. No table or chair. No where to open your luggage except the floor.
Stayed 3 nights in Apr 2025

2/10 Terrible

Deborah Joan

Stayed 1 night in Apr 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Old San Juan 😎 Hotel

Location was excellent walking distance to all major Old San Juan attractions and restaurants. staff very attentive and helpful. Room comfortable just needed a small table/dresser or shelves to put stuff. Building has an elevator.
Stayed 3 nights in Mar 2025

6/10 Okay

Jimmie, jacksonville

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Homeless sleeping in the lobby.
Stayed 1 night in Mar 2025

10/10 Excellent

Lucille

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to everything, clean, security conscious.
Stayed 1 night in Mar 2025

10/10 Excellent

Debra

Stayed 1 night in Mar 2025

10/10 Excellent

Kathreen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property location was the best! Old San Juan had many food, music, and shopping options. Ubers were available, easy to get, and inexpensive. The room was clean and the decor was neat. The bed was very firm (too firm for us), but new. The staff were very friendly. No breakfast at the hotel, but coffee is available in a.m. hint: bring your own coffee cup. The cups provided are very small. Would recommend and stay again.
Stayed 1 night in Mar 2025

6/10 Okay

Jeffery

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service
Nice location in Old San Juan. Only stayed one night before a cruise. Staff was friendly and helpful. Stored our luggage when we arrived before check in time and after check out since we had a later boarding time.
Stayed 1 night in Mar 2025

10/10 Excellent

Timothy

Stayed 2 nights in Mar 2025

6/10 Okay

Lynn

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Should have glasses and hand towels in the bathroom. Hot water very slow to come.
Stayed 1 night in Mar 2025

8/10 Good

Tarif

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place is a rundown dump. It is nothing like what is advertised. It says this is a Hilton property. If it is then Hilton needs to close this down. This is coming from a Hilton rewards member. Room smells, bed is small, carpet is dirty, building is old, door is unsecure. I am itchy just staying in this room. I am sleeping with all the lights on because of how filthy the room is. I need to be sure nothing is crawling on me. So upset I paid almost $200 to stay in this dumb for one night.
Stayed 1 night in Mar 2025

10/10 Excellent

Jeremy, MADISON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk went above and beyond whenever I asked for anything.
Stayed 2 nights in Feb 2025

8/10 Good

Carl

Stayed 2 nights in Mar 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Stephen

Traveled with family
Liked: Cleanliness, staff & service
Stayed overnight prior to a cruise departure. Not at all fancy or updated, but was affordable, clean, comfortable, safe and quiet. We wanted a quick stay in Old San Juan and this worked for us.
Stayed 1 night in Feb 2025

6/10 Okay

Zarna

Liked: Staff & service
The staff was absolutely amazing. However the sink in the bathroom kept on clogging. We asked to get that checked out or fixed and it wasn't. (Only reason for a 3)
Stayed 3 nights in Feb 2025

8/10 Good

Brandi

Stayed 1 night in Feb 2025

10/10 Excellent

edward

Liked: Cleanliness, staff & service, property conditions & facilities
Liked hotel was right in the middle of everything
Stayed 2 nights in Feb 2025

10/10 Excellent

Celina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I really loved staying here it was really convenient. Probably the best was the customer service, the manager Blanco was really helpful and made our stay amazing. Can’t wait to come back!
Stayed 6 nights in Feb 2025

6/10 Okay

Daniel

Traveled with family
Disliked: Property conditions & facilities
If you want a cheap no frills but excellent location hotel, this is fine. If you are traveling with anyone that wants more than the most basic amenities and accomodations, go elsewhere. I was traveling with just my 16 year old son so we didn't need anything other than basic. We walked all over lovely old San Juan from this hotel and that's all we wanted.
Stayed 4 nights in Feb 2025

6/10 Okay

NAZAR MOHAMMED, KISSIMMEE

Business traveler
Near all attractions
Stayed 3 nights in Feb 2025