The Looking Glass Hotel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Looking Glass Hotel

Front of property
Room, 1 King Bed | Egyptian cotton sheets, premium bedding, memory foam beds
Rooftop terrace
Hallway
Junior Suite | Living area | 43-inch Smart TV with digital channels, streaming services

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
1661 Av. Juan Ponce de León, San Juan, Puerto Rico, 00909
  • Museo de Arte de Puerto Rico
    10 min walk
  • Plaza del Mercado
    15 min walk
  • Jose Miguel Agrelot Coliseum
    3 min drive
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    10 min drive

Room options

Economy Single Room

  • 135 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed

  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

Junior Suite

  • 290 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

  • 185 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 135 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

The Looking Glass Hotel

Hotel in Santurce
This smoke-free hotel features free WiFi in public areas.
The Looking Glass Hotel offers 20 air-conditioned accommodations with complimentary bottled water and hair dryers. Memory foam beds feature Egyptian cotton sheets and premium bedding. 43-inch Smart televisions come with digital channels.

Bathrooms include bathtubs or showers with rainfall showerheads. This San Juan hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The Looking Glass Hotel features a terrace. Wireless Internet access is complimentary.

The Looking Glass Hotel is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 25 per day); reservations required

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Area rugs in room
  • Braille/raised signage
  • Handrails in stairways (30 inches high)
  • Smooth flooring in room
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in fee: USD 75
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 75

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 25 per day (500 ft away)
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

The Looking Glass Hotel Hotel
The Looking Glass Hotel San Juan
The Looking Glass Hotel Hotel San Juan

The Looking Glass Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 85 out of 119 reviews" "
Rating 8 - Good. 23 out of 119 reviews" "
Rating 6 - Okay. 7 out of 119 reviews" "
Rating 4 - Poor. 3 out of 119 reviews" "
Rating 2 - Terrible. 1 out of 119 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Damaris

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

DeJenne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Bryce

Stayed 1 night in Jul 2024

10/10 Excellent

Elijah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful, great place to blow off steam from my busy work schedule. The receptionists were super nice and helpful. It’s well situated and easy to get around in Ubers.!
Stayed 3 nights in Jul 2024

8/10 Good

Myrna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Eduardo, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall an excellent place to stay, staff is friendly and welcoming. Thebl room was comfortable. The hotel is overall clean, cool and located in the middle of everything.
Stayed 3 nights in Jul 2024

10/10 Excellent

Silma

Stayed 1 night in Jul 2024

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and love the showers.
Stayed 4 nights in Jul 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Miguel Angel Pons

Liked: Cleanliness, staff & service
no breakfast include
Stayed 2 nights in Jul 2024

10/10 Excellent

Ashmatu

Liked: Cleanliness, staff & service, property conditions & facilities
I highly recommend this hotel
Stayed 4 nights in Jul 2024

10/10 Excellent

Antonio

Stayed 1 night in Jul 2024

6/10 Okay

Lise

Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and responsive, check in was seamless and electronic, the room (on the smaller side) was super clean and bright. Comfortable bed, cold air conditioning and good amenities. I would stay here again and recommend it to others. One thing to note was there is no elevator, so anyone with mobility issues would need to keep in mind stairs are inevitable. Also, have breakfast at Abracadabra!
Stayed 2 nights in Jul 2024

10/10 Excellent

Karley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so friendly and accomadating. The hotel was clean and not a far ride from old san juan, catano, and condado beach area.
Stayed 4 nights in Jul 2024

10/10 Excellent

Naomi

Stayed 1 night in Jul 2024

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel (comfy bed, excellent shower) and great staff (friendly, welcoming, and helpful). Stay here if you are in the area.
Stayed 1 night in Jun 2024

10/10 Excellent

Omarys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

La-Shanda

Liked: Cleanliness, staff & service, property conditions & facilities
I truly enjoyed my experience at The Looking Glass Hotel… The staff were amazingly friendly and attentive. When they found out it was my birthday upon my arrival, they surprised me with an upgraded room! I loved the clean, modern design of my room, and the hotel’s location was perfect to Uber for rides to all eateries and tourist attractions! I will definitely recommend this hotel for solo travelers as well!
Stayed 2 nights in Jun 2024

10/10 Excellent

Diren

Stayed 3 nights in Jun 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service
Stayed 5 nights in Jun 2024

10/10 Excellent

Jacklyn

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area was a little rough, but the stay was great
Stayed 2 nights in May 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, room comfort
10/10 the best in San Juan
Stayed 1 night in Jun 2024

10/10 Excellent

Ronald

Stayed 1 night in Jun 2024

8/10 Good

Luciana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous boutique hotel with stairs!!
I absolutely love the room and it was a great stay!! Only problem was the stairs and for someone who had knee surgery a few months ago it was hard to say the least. The area was safe and accommodating.
Stayed 2 nights in Jun 2024