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Hyatt Regency Grand Reserve Puerto Rico

4.0 star property

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Photo gallery for Hyatt Regency Grand Reserve Puerto Rico

3 outdoor pools, open 7:00 AM to 10:00 PM, sun loungers
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
200 Coco Beach Blvd. Highway 955-I, Río Grande, 00745
  • Coco Beach Golf and Country Club
    ‪19 min walk‬
  • Wyndham Rio Mar Golf Course
    ‪10 min drive‬
  • Luquillo Beach
    ‪23 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪31 min drive‬

Room options

View all photos for Premium Room, 2 Double Beds, Garden View

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Premium Room, 2 Double Beds, Garden View

  • 520 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Garden View

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Premium Room, 1 King Bed, Garden View

  • 515 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Room, 1 King Bed

  • 520 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room (2 QUEEN BEDS)

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Room (2 QUEEN BEDS)

  • 520 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Villa (1 KING BED)

Premier Villa (1 KING BED) | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Premier Villa (1 KING BED)

  • 1075 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premier Villa, Ocean View (1 KING BED)

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Premier Villa, Ocean View (1 KING BED)

  • 1075 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Double Beds, Ocean View

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Room, 2 Double Beds, Ocean View

  • 520 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Villa (2 QUEEN BEDS)

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Deluxe Villa (2 QUEEN BEDS)

  • 688 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Deluxe Room, 1 King Bed, Ocean View

  • 520 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room (2 DOUBLE, ACCESSIBLE ROLL-IN SHOWER)

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Room (2 DOUBLE, ACCESSIBLE ROLL-IN SHOWER)

  • 520 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Garden View

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Room, 1 King Bed, Garden View

  • 520 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Garden View

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Room, 2 Queen Beds, Garden View

  • 520 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Deluxe Room, 1 King Bed, Garden View

  • 513 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Villa, Ocean View (2 Queen Beds)

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Deluxe Villa, Ocean View (2 Queen Beds)

  • 689 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Villa, 1 King Bed, Ocean View

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Deluxe Villa, 1 King Bed, Ocean View

  • 685 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Oceanfront

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Deluxe Room, 2 Double Beds, Oceanfront

  • 520 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Garden View

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Deluxe Room, 2 Double Beds, Garden View

  • 520 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Villa, 1 King Bed

Deluxe Villa, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Deluxe Villa, 1 King Bed

  • 689 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Oceanfront

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Deluxe Room, 1 King Bed, Oceanfront

  • 520 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About this property

Hyatt Regency Grand Reserve Puerto Rico

4-star resort in Zarzal
Spend the day relaxing at the beach, practicing your swing on Hyatt Regency Grand Reserve Puerto Rico's golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 4 restaurants.
Hyatt Regency Grand Reserve Puerto Rico offers 579 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies or patios. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with digital channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Río Grande resort provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including an outdoor tennis court. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Summer fun is a breeze at Hyatt Regency Grand Reserve Puerto Rico, where you can play a round of golf at the golf course, cool off in one of the 3 outdoor swimming pools, and enjoy a treatment at the full-service spa.

Dining is available at one of the resort's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This beach resort also offers a children's pool, outdoor tennis courts, and a 24-hour fitness center. Onsite parking is available (surcharge).

Hyatt Regency Grand Reserve Puerto Rico is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Water's Edge - This restaurant serves breakfast and lunch.
Nori Asian Grill - This restaurant serves dinner only. Open daily.
Prime 787 - This restaurant serves dinner only. Open daily.
Nectar - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Self parking on site (USD 16.73 per night)
  • Valet parking on site (USD 27.88 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 35 for adults and USD 20 for children
  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Nectar
  • Nori Asian Grill
  • Prime 787
  • Water's Edge

Things to do

  • 18-hole golf course
  • 24-hour gym
  • 3 outdoor pools
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Pro golf shop
  • Sauna
  • Scuba diving
  • Snorkeling
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free crib
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • 40,000 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 20 buildings
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per night
  • Resort fee: 18.0 percent of room rate
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach towels
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • In-room bottled water
  • In-room coffee
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 35 for adults and USD 20 for children
  • Airport shuttle fee: USD 96 per person (roundtrip)
  • Airport shuttle fee per child: USD 96 (roundtrip)
  • Self parking fee: USD 16.73 per night
  • Valet parking fee: USD 27.88 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Gran Melia Golf
Gran Melia Golf Puerto Rico
Gran Melia Golf Resort
Melia Coco Beach Puerto Rico Resort Rio Grande
Gran Melia Puerto Rico
Gran Melia Puerto Rico Golf
Gran Melia Resort Puerto Rico
Puerto Rico Golf Resort
Puerto Rico Gran Melia
Puerto Rico Gran Melia Resort
Gran Melia Golf Resort Puerto Rico Rio Grande
Gran Melia Golf Puerto Rico Rio Grande
Paradisus Puerto Rico
Gran Melia Golf Resort Puerto Rico Hotel Rio Grande
Sol Melia Rio Grande
Gran Melia Rio Grande
Melia Coco Beach Puerto Rico Resort
Melia Coco Beach Puerto Rico Rio Grande
Gran Melia Golf Resort Puerto Rico
Melia Coco Beach Puerto Rico Resort Rio Grande
Melia Coco Beach Puerto Rico Rio Grande
Resort Melia Coco Beach Puerto Rico Rio Grande
Rio Grande Melia Coco Beach Puerto Rico Resort
Melia Coco Beach Puerto Rico Resort
Resort Melia Coco Beach Puerto Rico
Gran Melia Golf Resort Puerto Rico
Hyatt Regency Coco Beach Resort Rio Grande
Hyatt Regency Coco Beach Rio Grande
Hyatt Regency Coco Beach
Resort Hyatt Regency Coco Beach Resort Rio Grande
Rio Grande Hyatt Regency Coco Beach Resort Resort
Resort Hyatt Regency Coco Beach Resort
Gran Melia Golf Resort Puerto Rico
Melia Coco Beach Puerto Rico
Hyatt Regency Coco Beach Resort Rio Grande
Hyatt Regency Coco Beach Rio Grande
Hyatt Regency Coco Beach
Resort Hyatt Regency Coco Beach Resort Rio Grande
Rio Grande Hyatt Regency Coco Beach Resort Resort
Resort Hyatt Regency Coco Beach Resort
Gran Melia Golf Resort Puerto Rico
Melia Coco Beach Puerto Rico
Hyatt Regency Coco Rio Grande

Hyatt Regency Grand Reserve Puerto Rico Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1301 out of 2041 reviews
Rating 8 - Good. 400 out of 2041 reviews
Rating 6 - Okay. 183 out of 2041 reviews
Rating 4 - Poor. 78 out of 2041 reviews
Rating 2 - Terrible. 79 out of 2041 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Percy

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2024

8/10 Good

Juanita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful,but unfortunately it rain everydfay so was not really able to enjoy it.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Barbara

Stayed 4 nights in Oct 2024

10/10 Excellent

Rodney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well ran resort.
Stayed 3 nights in Nov 2024

10/10 Excellent

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great place
Stayed 3 nights in Oct 2024

8/10 Good

JESSICA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 5 nights in Sep 2024

8/10 Good

Vera

Liked: Cleanliness
Stayed 4 nights in Oct 2024

10/10 Excellent

Kenya

Stayed 4 nights in Sep 2024

10/10 Excellent

Michael, Spring

Stayed 5 nights in Oct 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Chemikia, burton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was amazing and we will come again. I would caution other visitors to be financially prepared as the onsite amenities are pretty pricey. To property management, I suggest to check the water as it was not hot at all. Showers were luke warm and the hot tub was not hot at all. It was our anniversary and we paid almost $600 for a couple's retreat in the Rainforest Spa, but the hot tubs are separate(male and female, not for sharing) and the water was cold even when hot was activated. We went 3 days and water was cold all three days. Lastly, the cleaning crew should always knock down the spider webs in the room. We had many webs and many small spiders in the room. We also seen German roaches in the bathroom at 787 Prime and Nori. Our meals for two nights was $500 and there were roaches presents. I would however say that these smalls issues will not deter us from coming again. We are already planning next year's trip. We just want management to be aware and maybe look into those issues. All staff was friendly and made great suggestions of things to do off site. Thanks friends!
Stayed 6 nights in Oct 2024

10/10 Excellent

JOSE

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The property was large, clean, and safe.
Stayed 8 nights in Oct 2024

8/10 Good

Robert

Traveled with family
Stayed 3 nights in Oct 2024

10/10 Excellent

Rebecca Eve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning beach access
Stayed 5 nights in Oct 2024

8/10 Good

Yenisleidys

Stayed 2 nights in Oct 2024

10/10 Excellent

Ronald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. The building are in good shape, some area were being repaired or under construction which is fine. Our room was very clean as was the property up until this group for some sort of training arrived and absolutely literally trashed the pool. Garbage left in and around the pool even though there were receptacles everywhere the day they were there. We saw employees cleaning up constantly but the group was very disrespectful of others slightly ruining my experience that day and causing us to leave the pool area early. The beach buy our suite was beautiful and remained a very quiet area. Chairs and umbrellas were set up everyday. All of the employees we interacted with were very nice and friendly. We were trated very well. The gym was adequate, standard for most Hyatt locations. The restaurants were all very good. Portion sizes were above average and prices were exactly as expected. This is a high end resort. It was an extensive stay, with additional resort fees and taxes but I will stay again. Well worth the money.
Stayed 3 nights in Oct 2024

6/10 Okay

Maria, Stamford

Traveled with partner
Disliked: Staff & service
Quiet and clean
Stayed 8 nights in Oct 2024

10/10 Excellent

yurizan, north bergen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Oct 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Tapaswini

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 4 nights in Sep 2024

10/10 Excellent

Nisarg

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with large and clean rooms and great service. The cart service is very convenient and the facilities include kayaking and beach activities.
Stayed 4 nights in Oct 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved how secluded the property was! Entire property was very well maintained, staff was extremely friendly and the dining options were great! Would highly recommend this place to anyone who asks! Will note that the property is about 35-45 minutes from all excursions, and taxis are pricey. However, the drivers we had, were very nice and very knowledgeable!
Stayed 4 nights in Oct 2024