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Verdanza Hotel

3.5 star property

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Photo gallery for Verdanza Hotel

Outdoor pool
Front of property - evening/night
View from room
Gym
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly

Explore the area

Map
8020 Tartak Street, Isla Verde, Carolina, 00979
  • Isla Verde Beach
    ‪5 min walk‬
  • Carolina Beach
    ‪7 min walk‬
  • Jose Miguel Agrelot Coliseum
    ‪7 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View | In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed, Pool View

  • 236 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room Garden/City View

In-room safe, desk, blackout drapes, soundproofing

Superior King Room Garden/City View

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Partial Ocean View

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 1 King Bed, Partial Ocean View

  • 269 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room with Two Double Beds

In-room safe, desk, blackout drapes, soundproofing

Superior Room with Two Double Beds

  • 269 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room with Two Double Beds

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room with Two Double Beds

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Verdanza Hotel

3.5-star hotel in Isla Verde
Along with 2 restaurants, this hotel has an outdoor pool and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a coffee shop/cafe are onsite. Weekly housekeeping is available.
Verdanza Hotel offers 160 accommodations with safes and complimentary bottled water. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include bathtubs or showers and complimentary toiletries. This Carolina hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, in-room massages, and hair dryers can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
In addition to an outdoor pool, Verdanza Hotel provides a hot tub and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 16000 square feet (1486 square meters) include conference space. This family-friendly hotel also offers spa services, a terrace, and multilingual staff. Parking is available onsite for a surcharge.

Verdanza Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Eighty20 - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Burger Bar - This sports bar serves lunch and dinner. Happy hour is offered. Open daily.
Espresso Lab - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 20 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Burger Bar
  • Eighty20
  • Espresso Lab

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 16,000 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking

More

  • 8 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay, plus a deposit of USD 250.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 55 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • In-room bottled water
  • In-room safe
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 20 per person
  • Self parking fee: USD 10 per day (in/out privileges)
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and window guards

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Verdanza
Hotel Verdanza San Juan
San Juan Hotel Verdanza
San Juan Verdanza Hotel
Verdanza
Verdanza Hotel
Verdanza Hotel San Juan
Verdanza San Juan
Verdanza Hotel Puerto Rico/Isla Verde
Verdanza Hotel Hotel
Verdanza Hotel Carolina
Verdanza Hotel San Juan
Verdanza Hotel Hotel Carolina

Verdanza Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 802 out of 1900 reviews
Rating 8 - Good. 400 out of 1900 reviews
Rating 6 - Okay. 295 out of 1900 reviews
Rating 4 - Poor. 205 out of 1900 reviews
Rating 2 - Terrible. 198 out of 1900 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Guadalupe, Scranton

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Didnt get any cleaning in our room for the whole stay . Had to go to front desk to ask for the basics (towels n toilet paper) paid resort fees and didnt get the cleaning that the room required
Stayed 4 nights in Dec 2024

6/10 Okay

Jenny

Traveled with partner
Liked: Amenities
I do not like Verdanza charge me for up-grade the room. Beside pay to Expedia Was added 3 more payments 1. Hotel fee 2. Room tax 3. Hotel fee tax When I was check in I was not informed about this extra payment.
Stayed 3 nights in Dec 2024

8/10 Good

Jose

Stayed 1 night in Nov 2024

8/10 Good

Esteban, SAN JUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

MARLYN

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
The main draw was the pool. It was out of order which was very disappointing !
Stayed 1 night in Nov 2024

2/10 Terrible

ericka

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
Avoid staying at this property at all costs. They have bed bugs. I was bit all over my body. Requested to move rooms and was told I would receive a report from an investigation there was no report. The rooms are shabby and outdated. I dont understand the resort/hotel fee. There was no give. Also once we moved rooms there was black stuff coming out the pipes. It wouldnt go straight down the drain I had to clean it out. I purchased my own bed bug spray and slept ontop of the top sheet they used. I know it is under renovation that wasn’t the problem for me. The breakfast I paid for was cold ate once and didnt eat there again.
Stayed 7 nights in Nov 2024

10/10 Excellent

jose

Stayed 3 nights in Nov 2024

10/10 Excellent

Mercedes

Stayed 3 nights in Nov 2024

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommended 💯
Stayed 1 night in Nov 2024

2/10 Terrible

Isaque

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property is under construction The pool is off limits The rooms are old No ocean view at all which it’s says on booking that there is . The picture on the website it’s scam. That’s the plan on how the property will look when it’s done. Not the current photos
Stayed 3 nights in Nov 2024

6/10 Okay

Jose

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Property was under construction and couldn’t use the pool! My daughters wanted to swim and couldn’t swim!
Stayed 1 night in Nov 2024

4/10 Poor

Remy

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed here in the past & it was ok. But now it’s not a good time to stay due to renovations. Very Noisy very early in the morning. The pool area is also under renovations so there is no access to the pool. There is a shuttle bus to another pool.
Stayed 5 nights in Nov 2024

6/10 Okay

Bridget

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Undergoing renovations, will be great but not now.
Excellent location for coming and going to the airport. The hotel served its purpose for us, a late-night arrival with early departure to explore the rest of the island. It felt safe and had all of the important items (bed, bath, friendly and easy check-in). Rooms were run down, ragged, and bathroom was extremely small. However, all of this is being remedied as the hotel is experiencing a renovation (which we discovered at exactly 7 AM when jackhammering and debris sweeping woke us up). For us, not an issue since we check-ed out shortly after, but if you are looking for a quick stay hotel this is it. I'm certain once renovations are done all of the issues will be resolved.
Stayed 1 night in Nov 2024

4/10 Poor

Magda

Business traveler
N/A
Stayed 1 night in Nov 2024

6/10 Okay

Mark

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Marie Gabrielle

Traveled with group
Liked: Cleanliness, staff & service, amenities
Hear wasn’t working, not enough pillows
Stayed 2 nights in Nov 2024

2/10 Terrible

Geoffrey

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I stayed here for a wedding and this was the hotel the happy couple chose for guests to stay in. The hotel lobby and restaurant were solid and so was the location as it is walking distance from the beach. The hotel itself is under construction. I woke up to very loud drilling noises. That same morning we found a roach in our room. I had to move rooms and was promised by the hotel that they would waive my resort fees but 2 weeks later and still haven’t received a refund.
Stayed 3 nights in Nov 2024

2/10 Terrible

Ruth Noemi Hernandez

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not book this crappy hotel. They say they offer breakfast and then they day I went for brother said my room didn’t include breakfast. Then the pool was under renovation and their remedy is a shuttle to an off site pool. Then my room had balcony and the door was broken. Lastly I woke up with the entire rug wet from the rain during the night. Everything in the room and bathroom was outdated. Save yourself the headache. They ruined my vacation and they stole $245 from my account 3 days after I checked out and when I called they said this was a hotel fee. Don’t do it.
Stayed 5 nights in Nov 2024

8/10 Good

Angie

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2024

10/10 Excellent

Gabriel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for a couple
Stayed 1 night in Nov 2024

6/10 Okay

William

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Properly has parking!!, which is a luxury in the area. Hotel is in renovation mode which means, room hallways have fresh paint smell, elevator has a strong grease smell other than that, it was a good night. Breakfast was excellent!!
Stayed 1 night in Nov 2024

8/10 Good

Carlos

Stayed 2 nights in Oct 2024

8/10 Good

Francisco

Stayed 2 nights in Sep 2024

10/10 Excellent

Maridalia Dela

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2024