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Viento Beach Lodge

2.5 star property

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Photo gallery for Viento Beach Lodge

Outdoor pool
Exterior
Iron/ironing board, free WiFi, bed sheets
Interior
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
28 Calle H, Dorado, Dorado, 00646
  • Balneario Manuel Morales
    ‪5 min walk‬
  • Dorado Del Mar
    ‪4 min drive‬
  • Dorado Beach
    ‪10 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪48 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Iron/ironing board, free WiFi, bed sheets

Deluxe Room

  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room

Basic Room | Iron/ironing board, free WiFi, bed sheets

Basic Room

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Iron/ironing board, free WiFi, bed sheets

Deluxe Room

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room

Basic Room | Iron/ironing board, free WiFi, bed sheets

Basic Room

  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Viento Beach Lodge

Hotel in Higuillar
Along with an outdoor pool, this smoke-free hotel has concierge services and free self parking. WiFi in public areas is free.
Viento Beach Lodge offers 15 accommodations with air conditioning. Flat-screen televisions come with digital channels and Netflix.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
Viento Beach Lodge features an outdoor pool and concierge services. Public areas are equipped with complimentary wireless Internet access. Onsite uncovered self parking is complimentary.

Viento Beach Lodge is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Things to do

  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from noon - 8:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 40 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Viento Beach Lodge Hotel
Viento Beach Lodge Dorado
Viento Beach Lodge Hotel Dorado

Viento Beach Lodge Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 230 out of 367 reviews
Rating 8 - Good. 71 out of 367 reviews
Rating 6 - Okay. 36 out of 367 reviews
Rating 4 - Poor. 16 out of 367 reviews
Rating 2 - Terrible. 14 out of 367 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Carlos

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no Hot Water , bed had yellowing sheet ! Air condition was off and room was hot and bad smell fridge was not connected so we can’t use it at the moment . A leave the stay tried to get a refund at least part of the amount and the just said there are policy . We didn’t have help with better conditions, didn’t give option just to leave and lost the money ! Bad costumer service the worst .
Stayed 2 nights in Feb 2025

8/10 Good

Rochely

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and quiet
Stayed 1 night in Feb 2025

10/10 Excellent

Zulaika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente lugar

Un lugar super limpio y tranquilo cerca a muchos buenos lugares.
Stayed 1 night in Feb 2025

6/10 Okay

STACY, New Lenox

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
We chose this property for it's location and a very reasonable price. It was late in the day and we just needed a shower and bed. The property was quite secure. Since there is no desk staff, they buzz you in, you scan a QR code and fill out forms. Because we had booked through Expedia, we had to give credit card info over the phone for incidentals, which I never like to do. Then once they received our info, they provided the codes to front gate and 3 different doors. They did not tell us to hot the checkmark after code, so we tried to get in for several minutes before a guest helped us. Perhaps that information could be given in a text so that it is clear exactly what it is. Our biggest complaint was that there was no hot water. Upon calling we were told to let it run ... for up to 10 minutes!!!! Also that it is solar powered water heater, so since it had been cloudy, we may not get truly hot water. We did eventually get warm water, but whatever eco-friendly box is checked by using solar power is negated by flushing 10 minutes of water down the shower drain! A maintenance person came by in the morning (about 12 - 13 hrs later) to see if we got hot water. The room was generally clean. The floors are concrete and for some reason felt a bit sticky, but seemed to be clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Theresa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Miguel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and walking distance to the beach.
Stayed 2 nights in Feb 2025

10/10 Excellent

José L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

William

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Andre Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2024

10/10 Excellent

Tom

Stayed 1 night in Jan 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were nice people.
Stayed 2 nights in Jan 2025

8/10 Good

Lix

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got to our room around 11pm. There was not hot water to shower. Water was very cold. The room was to brite in the morning. But the bed is very comfortable
Stayed 1 night in Jan 2025

8/10 Good

rommel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great very safe and the staffs was nice and helpful if u needed help they was there to answer any questions u might have. One staff definitely stand out her name is Xiomara house keeper she's so sweet and she help me and my husband on Sunday she went above and beyond thank u will stay with them again and Maria from the call center was understanding.
Stayed 4 nights in Jan 2025

10/10 Excellent

Eunice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, even better service!

My experience with the team! Gabriel, Chris and Milagros made sure I was accomodated with assurance knowing I would land at 2am. Milagros stayed up until I made it in the room and had everything I needed. While on property Leslie was excellent. Answered all my questions and provided me with everything I needed. Really enjoyed my stay!
Stayed 3 nights in Jan 2025

6/10 Okay

EDDIE

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Everything was good but not having a staff to solve any issues for 24hours was horrible.
Stayed 3 nights in Jan 2025

4/10 Poor

Paul

Liked: Cleanliness
No staff at the hotel. Just a closed gate. You have to call and then fill out a form to get the codes to get in. The room was okay. Nice bed.
Stayed 1 night in Jan 2025

10/10 Excellent

José L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I’ve been staying here since they open the quality respect and hospitality from the staff is nothing but excellent. They treat us like family. We are already thinking about booking a full week. Next time we come to Puerto Rico, we stayed in three different hotels this time and the professionalism and courtesy was outstanding.
Stayed 2 nights in Jan 2025

2/10 Terrible

Gregory

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No hot water; they tell you to let it run. Still after 10 min it was only cool. the oversized shower head soaks the whole floor and toilet while walking. We had a pool of water in the bathroom running out the door a bit. Beyond terrible. We left early. Pool looked nice though and close go the beach. Its one step better than sleeping outside. Ac was very poor. Concrete finish had obvious mold underneath. Lookijg at other reviews apparently they are all the same. Staff is no help. No soundproofing; you can hear everything anyone outside says.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jamilette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bonito limpio y agradable.Pienso volver!
Stayed 2 nights in Jan 2025

6/10 Okay

Jose A

Traveled with partner
Ok but not great
Stayed 3 nights in Jan 2025

8/10 Good

Boyd

Liked: Cleanliness, staff & service
Quiet and out of the way but easy to get around.
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Stayed 4 nights in Dec 2024

8/10 Good

Kimberly

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Angie

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We arrived at the property at about 4:30 p.m. and were able to open the gate with the code provided. We entered a parking lot that looked totally abandoned. A decrepit gray industrial-looking concrete building stood before us. No other cars around. The sign on the door asked us to submit some personal information which we did. Shortly thereafter an email arrived acknowledging receipt of our information with no further instructions. We waited about 45 minutes, standing in the heat in front of this creepy building. Nothing came. Finally 2 other guests arrived. We asked them how they got in and they said they had called the reservation number posted on a nearby sign. We called that number repeatedly, but after ringing about 20 times, the message said no one was available and disconnected. Finally at 5:45 a lady answered and confirmed that she had received our information, but needed us to text an ID. That took another 10 minutes. Finally, she gave me a code for the lobby and instructed me to go to the 2nd floor and find a specific room number. She also gave me a code for the room and we were finally in. Yay. Her final instructions were to inform us that if we touched the 2 water bottles in the room, we would be charged, even if we didn’t open them. Final straw, after coming back from dinner, the room code no longer worked and we had to call again. The only good thing about the stay was the maid who was terrific.Water in the shower never got warmer than “cool”. Disappointing!
Stayed 2 nights in Jan 2025

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 1 night in Jan 2025