Villa Herencia Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Villa Herencia Hotel

Front of property
Balcony
Exterior
Deluxe Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, individually decorated
Breakfast area

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
23 Cll Caleta Las Monjas, San Juan, 00901
  • Catedral Basilica Menor de San Juan Bautista
    1 min walk
  • El Champi
    1 min walk
  • Hato Rey Station
    20 min drive
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    19 min drive

Room options

Deluxe Room, 1 King Bed

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Terrace (SunDeck)

  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Villa Herencia Hotel

3.5-star hotel in Old San Juan
This smoke-free hotel features concierge services, dry cleaning, and a library. WiFi in public areas is free. Other amenities include express check-in, express check-out, and tour/ticket assistance.
Villa Herencia Hotel offers 8 air-conditioned accommodations with safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 19-inch flat-screen televisions come with satellite channels.

Bathrooms include showers. This San Juan hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Villa Herencia Hotel features a library, a terrace, and multilingual staff. Wireless Internet access is complimentary. This boutique hotel also offers tour/ticket assistance, a garden, and a picnic area. Concierge services and wedding services can be provided.

Villa Herencia Hotel is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Things to do

  • Library

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Built in 2011
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 19-inch flat-screen TV with satellite channels

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 1:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Property is also known as

Villa Herencia
Villa Herencia Hotel
Villa Herencia Hotel San Juan
Villa Herencia San Juan
Villa Herencia Hotel Hotel
Villa Herencia Hotel San Juan
Villa Herencia Hotel Hotel San Juan

Villa Herencia Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 500 out of 736 reviews" "
Rating 8 - Good. 173 out of 736 reviews" "
Rating 6 - Okay. 40 out of 736 reviews" "
Rating 4 - Poor. 15 out of 736 reviews" "
Rating 2 - Terrible. 8 out of 736 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Olga Lizeth

Disliked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A taste of Viejo San Juan with just enough amenities to keep you comfortable. Nicely sized room with large bathroom. Convenient to everything in VSJ. Staff is efficient and not in the way. Would absolutely book here again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Brent

Stayed 1 night in Aug 2024

10/10 Excellent

Lorenzo Muzerwa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to stay! Wonder staff.
Stayed 2 nights in Sep 2024

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I loved this hotel, so Beautiful and room was very nice. Horrible part, staff! We had no towels in the room. No staff around to provide. I called the sister hotel, Casablanca, and the girl that picked up had the AUDACITY to tell me she couldnt do anything about it and would not bring any to me. She said if I wanted them, i would have to go to them to pick them up myself! Horrible customer service, you could tell on how she spoke to me she really didnt care, sad the staff was so lazy and stupid. But the hotel was beautiful.
Stayed 2 nights in Aug 2024

8/10 Good

Charles

Business traveler
Liked: Cleanliness, staff & service, amenities
Nice place in an interesting city
Stayed 2 nights in Aug 2024

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nos gustó muchísimo aunque deben atender la humedad en la habitación. Es muy céntrico, y lindo el hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Cynthia, Camuy

Traveled with family
Liked: Amenities
Super clean and comfortable. Love the historical colonial vibe as OSJ. The location is perfect and centric. Easy check in followed by short instructions. Short walk to restaurants, El Morro and much more. I’ll come back.
Stayed 2 nights in Aug 2024

10/10 Excellent

Laurence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Super helpful & friendly
Stayed 2 nights in Aug 2024

8/10 Good

Catalina

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, very unique, awesome staff , overall excellent location to stay
Stayed 2 nights in Aug 2024

10/10 Excellent

joedh o

Liked: Cleanliness, staff & service, property conditions & facilities
Small boutique hotel, very romantic
Stayed 3 nights in Aug 2024

6/10 Okay

Maria

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
There was water leaking from the ceiling and wetting the bed the whole night. No reception during then night, except calling another hotel for help.
Stayed 1 night in Aug 2024

10/10 Excellent

Jonatan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Loved this place, it's like staying a night a museum. Friendly staff and seamless check-in and check-out process.
Stayed 1 night in Aug 2024

10/10 Excellent

Bryan

amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, property conditions & facilities
It is a very well kept antique mansion clean and full of charm. a way to rejoice staying in Old San Juan, compared to many other stays there. The staff was very welcoming and friendly, but most importantly, responsive. Fofé made everyone feel welcomed and accommodated.
Stayed 1 night in Jul 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was here six months earlier, enjoyed it and decudef to return. Enjoyed the accommodations, and the fact it was quiet. On my next visit, ill try to come back!
Stayed 1 night in Jul 2024

10/10 Excellent

Yelong

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay! Perfect location
Stayed 1 night in Jul 2024

8/10 Good

Ivan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice property but would not consider it a hotel, more like air B and B. Nice quiet neighberhood. Minimal interaction with staff, they left you alone to come and go at your leisure.Room was beautifully laid out, though some of the furniture could use an upgrade in the sitting area. Terrace was gorgeous.
Stayed 6 nights in Jul 2024

10/10 Excellent

Enrique

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed a few times at this property. In the middle of all the Old San Juan action but at the same time private, quiet and between two of the nicest plaza's in the city...specially La Rogativa Plaza with its amazing view of the bay. Great staff, friendly and helpful. Basic rooms but with classic old city style. Cozy, clean and with all the basics...including a microwave, small fridge, iron and tv. Our room #8 had a small terrace with direct access to the rooftop were you can see the San Juan Cathedral just a few steps away. Stores, bars, restaurants...everything is across the street or walking distance. No parking available but easy access with Uber or taxi.
Stayed 2 nights in Jul 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Authentic San Juan Stay
Beautiful rustic and authentic night in Viejo San Juan. The hotel is in a gorgeous old Spanish style building in the heart of the old city. Clean, comfortable and good AC. Walking distance from El Castillo, several great coffee, wine and food shops. Near a small church and plaza for reading on a bench. The rooftop has tubs for sunning/bathing and tables for lounging. Easy secure entry.
Entryway
Courtyard with rooms to each side
Single bedroom
Bathroom
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room in historic area. Well kept and clean. Would prefer to have easy access to a person on site to help with any needs. We needed extra towels and we called Casablanca hotel and no one answered. Other than this it was a beautiful place to stay at!
Stayed 1 night in Jul 2024

10/10 Excellent

Selam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Such a charming adobe. Kind friendly staff. Highly recommend staying here for your trip.
Stayed 5 nights in Jul 2024