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Villa Herencia Hotel

3.5 star property

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Photo gallery for Villa Herencia Hotel

Exterior
Lobby sitting area
Standard Room, 1 Queen Bed | Premium bedding, pillowtop beds, in-room safe, individually decorated
Exterior
19-inch flat-screen TV with satellite channels, TV

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
23 Cll Caleta Las Monjas, San Juan, 00901
  • Port of San Juan
    ‪8 min walk‬
  • Castillo San Felipe del Morro
    ‪13 min walk‬
  • Pan American Pier
    ‪7 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 1 Queen Bed

  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Terrace (SunDeck)

Suite, 1 King Bed, Terrace (SunDeck) | Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, 1 King Bed, Terrace (SunDeck)

  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

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Front of property

Armas Hotel

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  • Air conditioning
4.5 out of 5, Wonderful, (226)
$182 nightly
The price is $182 total
includes taxes & fees
Armas Hotel

About this property

Villa Herencia Hotel

3.5-star hotel in Old San Juan
This smoke-free hotel features concierge services, dry cleaning, and a library. WiFi in public areas is free. Other amenities include express check-in, express check-out, and tour/ticket assistance.
Villa Herencia Hotel offers 8 air-conditioned accommodations with safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 19-inch flat-screen televisions come with satellite channels.

Bathrooms include showers. This San Juan hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Villa Herencia Hotel features a library, a terrace, and multilingual staff. Wireless Internet access is complimentary. This boutique hotel also offers tour/ticket assistance, a garden, and a picnic area. Concierge services and wedding services can be provided.

Villa Herencia Hotel is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Things to do

  • Library

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Built in 2011
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 19-inch flat-screen TV with satellite channels

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 1:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Property is also known as

Villa Herencia
Villa Herencia Hotel
Villa Herencia Hotel San Juan
Villa Herencia San Juan
Villa Herencia Hotel Hotel
Villa Herencia Hotel San Juan
Villa Herencia Hotel Hotel San Juan

Villa Herencia Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 532 out of 783 reviews
Rating 8 - Good. 183 out of 783 reviews
Rating 6 - Okay. 44 out of 783 reviews
Rating 4 - Poor. 15 out of 783 reviews
Rating 2 - Terrible. 9 out of 783 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

James

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
We stayed at this property back in 2017 and so we wanted to come back as it was a nice property. Since then they stopped serving breakfast and the staff is not even on the property 24 hours.It feels like you are not staying at hotel but rather a persons house. They need bring back the breakfast, have someone there 24 hours and have the staff be more friendly
Stayed 1 night in Feb 2025

6/10 Okay

Chris

Stayed 2 nights in Feb 2025

10/10 Excellent

Brandy

Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exactly as advertised!!

Exactly as advertised: Very Historic and Authentic small hotel in Old Town San Juan.Perfect location walking distance to all.We enjoyed our stay and will recommend it to our friends!!
Stayed 3 nights in Feb 2025

8/10 Good

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is small, quaint and quiet.
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had everything we needed for a shirt stay
Stayed 2 nights in Feb 2025

8/10 Good

Kamau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Experience

Stayed for one night. Very nice old town feel. Rooftop could use some attention.
Stayed 2 nights in Jan 2025

10/10 Excellent

Todd

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Small Jewel in Old San Juan

Beautiful atmospheric rooms in a perfect location.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jeannette

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything excellent. Most fix the entrance door. The bottom doesn’t close very well I was scared that a mice or other insects can get inside
Stayed 1 night in Feb 2025

8/10 Good

John

Liked: Cleanliness, property conditions & facilities, room comfort

3 might stay

Excellent location and nice outdoor area. Shower was a little weak and hot water somewhat variable. Nice vibe “old town” choice.
Stayed 3 nights in Feb 2025

8/10 Good

Devy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel. It is an old building so it doesn't have the sterile environment that modern buildings have, but it has a charm that can't be beat. The bed wasn't very comfortable, though. I can overlook that in view of the charm, location, the hard work of the cleaning lady. I'd stay there again if I go back to San Juan. 15-minute walk to the port. 3-minute walk to the red gate and the path that leads below and around the fortress. There is a park a few doors up the street where you can relax and sit and contemplate life.
Stayed 1 night in Jan 2025

8/10 Good

Anthony

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Charming with old world charm. Unique decor and comfy bed. Nice rooftop area. Great location for walking around the heart of old San Juan. A little hard to locate the entrance.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Just love the building, especially the roof top hangout.
Stayed 1 night in Jan 2025

8/10 Good

Bernard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice little hotel in Old San Juan. Room near front door could be a bit loud with people coming and going.
Stayed 1 night in Jan 2025

10/10 Excellent

Sergio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is amazing, inside of the best park of OSJ. Cute, cozy, with a touch of modernism and old style from the time it was built preserving the city’s historic architecture.
Stayed 2 nights in Dec 2024

6/10 Okay

William D

Liked: Cleanliness, property conditions & facilities, room comfort

Overpriced

Confusing information. One item said check in was 11 am so we showed up at 11.30 only to be told that it was not until 4 pm. So, we spent 5 hrs walking around. The old building is nice and authentic but grossly overpriced for a simple room and nothing else. And the room had a no window.
Stayed 1 night in Jan 2025

10/10 Excellent

Gladiris

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Thanks for a great stay
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities

Good place to stay but not without issues

The Villa is built in an old and beautiful Amish architecture style. There were leaky roofs in the lobby, our room’s key card stopped working and the front desk/help number was unresponsive. Thankfully the wonderful cleaning staff helped us get in. Additionally, loud fountain water sound would go off randomly at night making it hard to fall asleep. All in all, it was a pretty nice place to stay location wise and got the job done.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kathleen

Stayed 2 nights in Jan 2025

10/10 Excellent

Conghao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property and area
Stayed 2 nights in Dec 2024

8/10 Good

Elora

Liked: Cleanliness, property conditions & facilities
Great location, small but pretty
Stayed 1 night in Dec 2024

6/10 Okay

Dawon

We loved it, but honestly the bed was super uncomfortable - hard to sleep… Outside of that, loved the look and feel of it!
Stayed 2 nights in Dec 2024

10/10 Excellent

Diana M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Pamela

Traveled with group
Liked: Cleanliness, staff & service

Anniversary trip

Lots of character and romantic vibe. Staff friendly but not on staff 24 hrs. Walking distance to r earthing in OSJ. Ac unit loud in our room so had to turn off . Overall lots of charm and for price would stay again .
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice place but difficult checking in

The place was nice although we were not sent the code to the door ahead of time. We arrived before 6:00 pm coming directly from the airport and the hotel staff had already left for the day. Others staying at the hotel let us in and showed us where our keys were available to us. The room was clean but if you have mobility issues, our room bathroom was up a set of stairs. The rooftop patio was enjoyable. The location of the hotel was great!
Stayed 2 nights in Nov 2024