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Exe Victoria Palace

4.0 star property

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Mediterranean cuisine, alfresco dining
Down comforters, minibar, in-room safe, desk
Porch
Interior
Down comforters, minibar, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Room service
$100
includes taxes & fees
Oct 8 - Oct 9

Explore the area

View in a map
Calle Juan de Toledo, 4, San Lorenzo de El Escorial, Madrid, 28200
  • Royal Monastery of San Lorenzo de El Escorial
    ‪6 min walk‬
  • Real Club de Golf La Herreria
    ‪2 min drive‬
  • Church of San Bernabe
    ‪3 min drive‬

Room options

Double or Twin Room, Terrace

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Superior Double Room Single Use

  • 301 sq ft
  • Sleeps 1
  • 2 Twin Beds

Superior Double or Twin Room (Habitacion superior con sofa cama)

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Double Room Single Use, Terrace

  • 301 sq ft
  • Sleeps 1
  • 1 Twin Bed

Double or Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Double Room Single Use

10.0 out of 10
Exceptional
(2 reviews)
  • 237 sq ft
  • Sleeps 1
  • 1 Twin Bed

Superior Double or Twin Room

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Single Room

  • Sleeps 1
  • 1 Twin Bed

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About this property

Exe Victoria Palace

4-star San Lorenzo de El Escorial hotel with restaurant
This hotel features an outdoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a sauna, and a business center. Housekeeping is available on request.
Exe Victoria Palace offers 81 accommodations with minibars and safes. Beds feature down comforters. A pillow menu is available. Plasma televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Exe Victoria Palace features an outdoor pool and a sauna. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and meeting rooms. Event facilities measuring 10010 square feet (930 square meters) include conference space. This Victorian hotel also offers a terrace, multilingual staff, and tour/ticket assistance.

Exe Victoria Palace has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 8 AM and 11 AM.
Renacimiento - This restaurant specializes in Mediterranean cuisine. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 35 per day); discounts available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 10 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Renacimiento

Things to do

  • Bicycle rentals
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,010 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1951
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch plasma TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.56 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 per person
  • Nearby parking fee: EUR 35 per day
  • Rollaway bed fee: EUR 30.56 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Exe Victoria Palace Hotel
Exe Victoria Palace San Lorenzo de El Escorial
Exe Victoria Palace Hotel San Lorenzo de El Escorial
Exe Victoria Palace Hotel
Exe Victoria Palace San Lorenzo de El Escorial
Exe Victoria Palace Hotel San Lorenzo de El Escorial

Exe Victoria Palace Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 129 out of 293 reviews
Rating 8 - Good. 102 out of 293 reviews
Rating 6 - Okay. 43 out of 293 reviews
Rating 4 - Poor. 14 out of 293 reviews
Rating 2 - Terrible. 5 out of 293 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hyesung

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Irene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service , impecable room with a beautiful view
Stayed 1 night in May 2025

10/10 Excellent

Irene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service , very clean , spacious room , great views
Stayed 1 night in May 2025

8/10 Good

Allison

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and staff are lovely. Would stay here again. I only wish they had coffee/tea facilities in the room!
Stayed 4 nights in Feb 2025

4/10 Poor

Richard

Disliked: Cleanliness, property conditions & facilities

Avoid

Apart from the initial indication of the rundown and shabby state of this hotel being a shattered glass entrance door held together with cling film and tape (apparently caused recently by the wind) the first room allocated was unclean and malodorous. The reception team reallocated a room but this hotel is as a whole shabby unclean and far from deserving a four star status. Avoid.
Stayed 1 night in Dec 2024

6/10 Okay

Scott

Traveled with partner
Liked: Staff & service
Unfortunately upon arrival I was suffering from a head and chest cold. The walls are paper thin and I was snoring a bit loudly. My neighbor continued to pound on the wall throughout the night. I understand his frustration but I would suggest not staying here if you snore at all.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Historic Hotel

Lovely historic hotel, very well located, however, in need of renovation. The staff is kind and knowledgeable about the area.
Stayed 5 nights in Jun 2024

6/10 Okay

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Nice hotel and good location. Hotel did lack ambience, bit from location it’s perfect. No idea where the pool was.
Stayed 1 night in Jun 2024

10/10 Excellent

Jose, CLEARWATER BEACH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente estadía y preciosa vista desde la ventana de la habitación.
Stayed 5 nights in Jun 2024

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
I came here to visit a friend and fell in love with Escorial and the hotel. It is quiet but friendly and they will help you in what ever way they can! I will be back next year and as a person who has not traveled alone in Thirty something years that is a big deal.
Stayed 2 nights in Jun 2024

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed overnight. Walkable to El Escorial . Many dining options . Public parking lot next door . You have the option of a buffet breakfast it’s €10 .
Stayed 1 night in May 2024

8/10 Good

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, great price, good service

This is a great hotel, I assume the best in the town. It has a lovely feel to it. Very elegant building which the photos don’t do justice. The staff especially the nice lady on reception were excellent. Negatives are room was small and no facilities (no gym etc) but overall it was great value for money and we would stay again.
Stayed 1 night in Apr 2024

10/10 Excellent

Niki

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Niki

Stayed 1 night in Jan 2024

10/10 Excellent

Oliver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old school full feature hotel. Amazing place to stay especially balcony room. no real view but the morning light - ah! Friendly helpful staff.
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disappointing. I had stayed at this hotel several years ago and looked forward to returning, but this time had a small spartan room with tiny thin towels. The pool and pool area are still very good, and the hotel is a block from the bus station. Higher end rooms may be better.
Stayed 1 night in Aug 2023

10/10 Excellent

Matheus

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place, stay, location very close to everything walking distance
Stayed 1 night in Jun 2023

8/10 Good

Christopher

Stayed 1 night in Jun 2023

10/10 Excellent

JORGE

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The brackfast
Stayed 4 nights in Mar 2023

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

8/10 Good

Gabriel

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The bathroom walls where full of black mold and doesn’t seem or feel clean. Really disgusting.
Stayed 2 nights in Mar 2023

10/10 Excellent

Benjamin

Stayed 1 night in Aug 2022

8/10 Good

ANA MARIA

Traveled with family and small children
Liked: Staff & service, amenities
Me hubiera gustado que cambiaran las sábanas si las veían sucias. Estuve con mis dos hijos de dos y cinco años pero solo hasta que las vieron mal manchadas las cambiaron o les dieron la vuelta! Nunca lo tuve claro. Debajo de las camas deberían barrer cua do hacen el aseo del cuarto porque estaba lleno de basura y polvo etc. Estuve 4 noches 5 días. La piscina helada.
Stayed 4 nights in Jul 2022

4/10 Poor

Marcio

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is not even close to a two star hotel. Room is very small and my shower is dirty with lots and mildew. I have to use flip-flops to take a shower. Breakfast is bad too.
Stayed 2 nights in Apr 2022

6/10 Okay

Claire

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Would not class this as a 4 star hotel it should be a 3 star. Our room was ok but not as nice as the pictures online and looked a bit tired in need of some freshening up. Also paid quite a bit extra for a room with a balcony where others we were traveling with did not and they ended up with the same sized rooms, also with balconys with was frustrating!
Stayed 4 nights in Mar 2022