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Holiday Inn & Suites Santa Maria by IHG

3.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn & Suites Santa Maria by IHG

Exterior
Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas, sun loungers
Exterior
Lobby sitting area
Point of interest

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Pool
  • Hot Tub
  • Parking available
  • Housekeeping
  • Gym

Explore the area

Map
2100 N Broadway, Santa Maria, CA, 93454
  • Boomers! Santa Maria
    ‪8 min walk‬
  • Rancho Bowl
    ‪2 min drive‬
  • Santa Maria Fairpark
    ‪6 min drive‬
  • Santa Maria, CA (SMX-Santa Maria Public)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible

  • 525 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 419 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

  • 525 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 1000 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms

  • 725 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 419 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ground Floor

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Ground Floor

  • 419 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

  • 419 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed

  • 525 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 525 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Fridge, microwave, coffee/tea maker

Suite, 1 Bedroom

  • 525 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn & Suites Santa Maria by IHG

3-star Santa Maria hotel walkable to Boomers! Santa Maria
Along with an outdoor pool, this hotel has a fitness center and a 24-hour business center. WiFi in public areas is free. Other amenities include a hot tub, a business center, and conference space.
Holiday Inn & Suites Santa Maria by IHG offers 207 accommodations with safes and complimentary newspapers. Rooms open to balconies or patios. Flat-screen televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Holiday Inn & Suites Santa Maria by IHG provides a hot tub and a fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 1800 square feet (167 square meters) include conference space. This business-friendly hotel also offers multilingual staff, concierge services, and laundry facilities. Parking is available onsite for a surcharge.
Cooked-to-order breakfasts are available for a surcharge.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: USD 7 to 20 per person

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,800 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from January 3 2025 to May 15 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue(s)
  • Lobby
  • Hot tub
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per night
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 7 to 20 per person
  • Uncovered self parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Santa Maria
Holiday Inn Santa Maria

Holiday Inn & Suites Santa Maria by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 420 out of 1009 reviews
Rating 8 - Good. 207 out of 1009 reviews
Rating 6 - Okay. 161 out of 1009 reviews
Rating 4 - Poor. 118 out of 1009 reviews
Rating 2 - Terrible. 103 out of 1009 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Suleima

Stayed 1 night in Nov 2024

6/10 Okay

caroline

Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Only things bad were they were having renovations and parking for the rooms towards the back were terrible! Had to park in the front of hotel and was forced to walk to our room towards the back!
Stayed 1 night in Dec 2024

10/10 Excellent

sarah

Stayed 2 nights in Nov 2024

2/10 Terrible

Marty

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfriendly front desk and overall dirty (it was under remodel). Grumpy check-in
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Do Better
Hotel was under construction so the parking was horrid. The elevator needs to be updated. Definitely seemed like you were taking a chance by using it. Or room was on the opposite side of the hotel and the key they gave us didn’t work. I had to search the Internet to find the number to the front desk and thankfully they delivered a key. The room was very large and they use Dove soap…which is great. Or fridge had someone else’s food in it. The TV was not working when using the remote I had to manually use the TV buttons. Also, the next morning when we attempted to call the front desk using the room phone it wasn’t connected to anything. Literally just a phone with no cords and no place to plug it in. Overall, we will not stay here again.
Stayed 1 night in Nov 2024

6/10 Okay

Elizabeth

Business traveler
Liked: Room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Travis

Traveled with family
Liked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Clean sheets
Stayed 3 nights in Nov 2024

2/10 Terrible

Dennis

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Under Renovation - AVOID
Not revealed anywhere, this hotel is under major renovation activity. No fitness center. No guest laundry. Condition of available rooms is poor. Bathroom door didn’t latch. Plumbing and faucets are in terrible shape. Bathroom tub and sink would not drain. Also not revealed is a $10 daily parking fee. Staff was helpful and friendly. The Motel 6 next door would have been a better choice.
Stayed 1 night in Nov 2024

8/10 Good

J.

Liked: Cleanliness, staff & service
Older room
Stayed 2 nights in Nov 2024

8/10 Good

Genesis

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff were extremely nice. Due to the construction, they were limited on amenities.
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Broken screen to the patio, ripped screen, Overall cleanliness was poor
Stayed 1 night in Nov 2024

8/10 Good

Jill, Mountain View

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The walls were thin and I could hear the people in the hallways talking loudly. We couldn’t get the TV remote to change channels, but we didn’t bother to call the front desk as we weren’t too invested in watching tv so we gave up. The shower faucet in our room was hard to operate; at first we didn’t think it was working so we called down to the desk and they instructed us to pull the knob out, which we tried with no success. Somebody immediately came up to our room “to fix” and it turned out you had to REALLY PULL HARD” to get it to work. They are in a middle of remodeling (they had tarps in the hallway) and they hope to fix this with the upgrades. That all being said the staff was friendly and efficient. The price was good and I’m sure once the remodel is done it will be better. We only stayed one night on the way down to LA, I’d stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel.
Stayed 2 nights in Nov 2024

4/10 Poor

julian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property was dirty
Stayed 1 night in Nov 2024

10/10 Excellent

vanesa

Traveled with family
Liked: Cleanliness, staff & service, amenities
It was good
Stayed 1 night in Nov 2024

4/10 Poor

Desiree

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

4/10 Poor

Jose

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Construction during my stay
I’ve stayed here my last 8 business trips usually lasting a week. I must say I’m a little disappointed when booking hotel it doesn’t mention anywhere of construction going on which unfortunately was happening during my stay. To top it off I arrived 10pm Sunday after a long trip and they were having trouble with the key card machine. I had to wait 10 mins to check in and then I needed to wait for someone to let me in the room. Now to be clear the service was awesome they gave me some drink vouchers for the bar but still not what I wanted to deal with during my trip.
Stayed 5 nights in Nov 2024

4/10 Poor

Richard

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Upfront Communications
Trying to check in, first operator said possibly, to call back in an hour. Second operator said no, matter if factly, not till 2:30. Check in later and then was notified of ongoing renovations being done on site. No prior notice. Very poor communication about the construction and lack of enough parking due to contractor’s equipment taking up numerous parking areas. Hallways dirty with drywall debris. Sad
Stayed 2 nights in Nov 2024

8/10 Good

Hector

Business traveler
Liked: Cleanliness, staff & service, amenities
Odd smell in hallways
Stayed 3 nights in Nov 2024

8/10 Good

Hector

Business traveler
Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Nov 2024

8/10 Good

Hector

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Nov 2024

4/10 Poor

cheryl

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Patricia

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was limited in the back of hotel which had dumpsters from construction. Wont stay st this hotel again, carpet in room was stained . I requested a room near elavotor and handycap parking due to hip surgery and no parking was available so we had to park at the front of hotel and walk a ways to room 365...
Stayed 2 nights in Nov 2024