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Hotel Sierra by HP Hotels

3.0 star property

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Photo gallery for Hotel Sierra by HP Hotels

Standard Room, 2 Queen Beds | Desk, iron/ironing board, free WiFi, bed sheets
Front of property
Free daily buffet breakfast
Studio Suite | Desk, iron/ironing board, free WiFi, bed sheets
Outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Breakfast included
  • Laundry
  • Air conditioning

Explore the area

Map
Av. Benito Juárez No. 1530, Col. Jardines del Sur, San Luis Potosi, SLP, 78399
  • Plaza Sendero Shopping Center
    ‪12 min walk‬
  • Alfonso Lastras Stadium
    ‪2 min drive‬
  • San Luis Potosi Cathedral
    ‪5 min drive‬
  • San Luis Potosi, San Luis Potosi (SLP-Ponciano Arriaga Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

  • 431 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite

Studio Suite | Desk, iron/ironing board, free WiFi, bed sheets

Studio Suite

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

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About this property

Hotel Sierra by HP Hotels

3-star San Luis Potosi hotel with outdoor pool
This smoke-free hotel features an outdoor pool, a fitness center, and coffee/tea in a common area. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a business center, a meeting room, and concierge services are onsite. Housekeeping is available on request.
Hotel Sierra by HP Hotels offers 120 air-conditioned accommodations with complimentary bottled water and hair dryers. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Hotel Sierra by HP Hotels features an outdoor pool and a fitness center. Wired and wireless Internet access is complimentary. This 3-star property offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. An area shuttle within 5 kilometers, a shopping center shuttle, and a bus station shuttle are complimentary for guests. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Onsite self parking is complimentary.

Hotel Sierra by HP Hotels is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 5 km
  • Free bus station shuttle
  • Free shopping center shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Private picnics

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Children's pool
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500.00 per pet, per night, plus a one-time cleaning fee of MXN 250.00 and a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 500.00 per pet, per night plus MXN 250.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

City Express Suites San Luis Potosí Hotel San Luis Potosi
City Express Suites San Luis Potosí Hotel
City Express Suites San Luis Potosí San Luis Potosi
City Express Suites San Luis Potosí
City Suites San Luis Potosí
City Express Suites Luis Poto

Hotel Sierra by HP Hotels Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 116 out of 167 reviews
Rating 8 - Good. 33 out of 167 reviews
Rating 6 - Okay. 10 out of 167 reviews
Rating 4 - Poor. 4 out of 167 reviews
Rating 2 - Terrible. 4 out of 167 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

jose

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property !!
Stayed 1 night in Jan 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Amazing for the price! Clean, safe, & Chili’s is in the parking lot. Perfect for us as we were traveling through back to the border. Will stay again any time!
Stayed 1 night in Jan 2025

10/10 Excellent

Andrea

Stayed 1 night in Nov 2024

10/10 Excellent

cecilia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was so friendly, safe location , supermarkets near by and dining options
Stayed 3 nights in Aug 2024

10/10 Excellent

Julio

Stayed 7 nights in Oct 2024

10/10 Excellent

Cristian

Liked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Orlando

Stayed 2 nights in Jun 2024

4/10 Poor

Maria

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Place was not the best, unclean.
Stayed 3 nights in Mar 2024

10/10 Excellent

LEYLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Cristian

Stayed 1 night in Oct 2023

8/10 Good

Omar, GRAND PRAIRIE

Stayed 1 night in Sep 2023

10/10 Excellent

Maria lourdes

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Maria lourdes

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Delano David

Stayed 1 night in Feb 2025

10/10 Excellent

Joaman Yair

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nos ecantó!

Muy agradable y cómodo, el desayuno muy rico , hambiente familiar!!
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno

Buenas habitaciones y buen servicio, lo unico es que hizo mucho frío y no habían frazadas en la habitación, si las necesitabas tenías que pedirlas, peor no sabes si las necesitas hasta que estes dormido, Sería mejor que las dejen en la habitación de una vez
Stayed 1 night in Feb 2025

10/10 Excellent

A,EDUARDO.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No me gusta que No haya teléfonos en las habitaciones con línea directa a la recepción. Para mí gusto las habitaciones son muy poco iluminadas a esepcion del baño.
Stayed 2 nights in Feb 2025

10/10 Excellent

Joaman Yair

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien, muy agradale, muy cómodo, solo que limpieza muy bien . Desayuno muy rico!!
Stayed 1 night in Feb 2025

10/10 Excellent

JORGE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Efrain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mejor de lo que esperaba,muy amable la atencion del personal,las habitaciones muy confortables y con todo lo nesesario en el interior,refrigerador,microondas y cafetera(te incluye el cafe)en general bastante bueno.
Stayed 1 night in Feb 2025

10/10 Excellent

Jose Juan De Marco

Stayed 2 nights in Feb 2025

10/10 Excellent

A,EDUARDO.

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusta en general el Hotel sobre todo la amabilidad y vocación de ayudar y servir de todo el personal. Área de Alberca en Mantenimiento, No funciona la tina de Hidromasaje.
Stayed 1 night in Feb 2025

10/10 Excellent

Fernandez Cuetos Jose

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pueden mejorar la atención al cliente y sorprender con detalles, el mantenimiento puede mejorar. Buena opción precio calidad.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mary Yoceline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen lugar para descansar.

Agradable, limpio, personal amable y capacitado. Tiene cerca varios lugares si necesito algo o comer fuera.
Stayed 2 nights in Feb 2025

10/10 Excellent

America

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025