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Hilton San Luis Potosi

4.5 star property

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Photo gallery for Hilton San Luis Potosi

Relax by the pool surrounded by a classical building with multiple balconies and comfortable lounge seating.
Stunning building with arched windows and decorative balconies, set amidst a serene water feature.
2 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Relax in a spacious room with a large bed, desk, and comfortable workspace.
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Pool
  • Bar
  • Breakfast available
  • Housekeeping
  • Parking included

Explore the area

Map
Avenida Real de Lomas No. 1000, San Luis Potosi, SLP, 78218
  • San Luis Square
    ‪12 min walk‬
  • La Loma Sport Center
    ‪14 min walk‬
  • Tangamanga Park I
    ‪2 min drive‬
  • San Luis Potosi, San Luis Potosi (SLP-Ponciano Arriaga Intl.)
    ‪23 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, in-room safe, individually decorated, blackout drapes

Junior Suite, 1 King Bed

7.8 out of 10
Good
(6 reviews)
  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, in-room safe, individually decorated, blackout drapes

Room, 1 King Bed

9.2 out of 10
Wonderful
(17 reviews)
  • 389 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Premium bedding, in-room safe, individually decorated, blackout drapes

Room, 2 Double Beds

9.0 out of 10
Wonderful
(42 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds | Premium bedding, in-room safe, individually decorated, blackout drapes

Junior Suite, 2 Double Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 457 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Accessible (Roll-in Shower)

Junior Suite, Accessible (Roll-in Shower) | Premium bedding, in-room safe, individually decorated, blackout drapes

Junior Suite, Accessible (Roll-in Shower)

  • 452.00 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, 1 King Bed

Suite, 1 Bedroom, 1 King Bed | Living area | 55-inch TV with cable channels, iPod dock

Suite, 1 Bedroom, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • 484.00 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, 2 King Beds

Presidential Suite, 2 Bedrooms, 2 King Beds | Premium bedding, in-room safe, individually decorated, blackout drapes

Presidential Suite, 2 Bedrooms, 2 King Beds

  • 484.00 sq ft
  • Sleeps 4
  • 2 King Beds

About this property

Hilton San Luis Potosi

4.5-star hotel in Lomas de San Luis
2 restaurants, an outdoor pool, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hilton San Luis Potosi offers 123 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Each accommodation is individually decorated. Beds feature premium bedding. Cable television is provided.

Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This San Luis Potosi hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested. Renovation of all guestrooms was completed in February 2025.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 12 years old are not allowed in the fitness facility.

Hilton San Luis Potosi features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4.5-star property offers access to a 24-hour business center and meeting rooms. This Colonial hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Guests can use the outdoor pool at a partner property. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Hilton San Luis Potosi is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6 AM and noon and on weekends between 6 AM and noon.
Las Golondrinas - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
La Boveda Restaurant - This bistro specializes in Mexican cuisine and serves breakfast, brunch, and dinner. Open daily.
La Boveda - Onsite bar. Open daily.
STARBUCKS - Onsite coffee shop. Open daily.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Free uncovered extended parking on site
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to noon on weekdays and 6:00 AM to noon on weekends; MXN 395 for adults and MXN 195 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • La Boveda
  • La Boveda Restaurant
  • Las Golondrinas
  • STARBUCKS

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • In-room crib
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1993
  • Colonial architecture
  • Communal living room
  • Renovated guestrooms - February 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 1032
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 1032
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 645 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
3 total (up to 55 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 395 for adults and MXN 195 for children
  • Pet fee: MXN 645 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: MXN 1032 (subject to availability)
  • Late check-out fee: MXN 1032 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The seasonal pool will be open from January to December
Pool access available from 8 AM to 8 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 12 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

San Luis Potosi Westin
Westin Hotel San Luis Potosi
Westin San Luis Potosi
Hilton San Luis Potosi Hotel
Hilton San Luis Potosi
Hilton San Luis Potosi Hotel
Hilton San Luis Potosi San Luis Potosi
Hilton San Luis Potosi Hotel San Luis Potosi

Hilton San Luis Potosi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 620 out of 1006 reviews
Rating 8 - Good. 221 out of 1006 reviews
Rating 6 - Okay. 88 out of 1006 reviews
Rating 4 - Poor. 42 out of 1006 reviews
Rating 2 - Terrible. 35 out of 1006 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ernesto

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Douglas

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Very old school feel with lots of space and wonderful large courtyard-
Stayed 1 night in Apr 2025

10/10 Excellent

amy

Liked: Cleanliness, staff & service, property conditions & facilities
Great. Would stay again
Stayed 1 night in Mar 2025

10/10 Excellent

estela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

estela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has great service, all the staff makes your stay enjoyable and go the extra mile to assist. A special shout out to Sra. Nico at the pool area.
Stayed 4 nights in Mar 2025

10/10 Excellent

Shiro

Stayed 1 night in Mar 2025

2/10 Terrible

ERICK

Liked: Cleanliness, property conditions & facilities
Subject: Issue with Hotel Reservation and Room Allocation Dear travelocity I am writing to formally report an issue regarding our hotel reservation made yesterday. We booked a room through your platform, and upon arrival, we were given the exact room we had purchased. The reservation was made within the same unit provided by you as operators. However, this morning, the hotel reception informed us that we had actually booked a cheaper room and that we would have to vacate the room we were staying in. They insisted that we had chosen a different room, which was not the case. Later in the afternoon, my wife spoke with the receptionist, who mentioned that someone had previously reserved our room some time ago, and that was the reason we were being moved. However, the room they assigned to us does not match what we paid for. The hotel staff insists otherwise, as if we were unfamiliar with the hotel where we have stayed on multiple occasions. Additionally, if you check my travel history, you will see that I book more than 180 hotel nights per year. I am well aware of how to choose a room and recognize what I am paying for. It is unacceptable for the hotel reception to try to confuse us and shift the blame onto your platform by claiming that we chose the wrong room due to an inaccurate description on your website, which is simply not true. For these reasons, my experience with this hotel on this occasion has been extremely disappointing.
Stayed 1 night in Mar 2025

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here 15 years ago so we were pleased we returned to find the same excellent service, breakfast, and comfort.
Stayed 3 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went to visit friends
Stayed 1 night in Feb 2025

10/10 Excellent

Anthony

Stayed 3 nights in Feb 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Great service.
Stayed 5 nights in Feb 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place with wonderful staff
Stayed 1 night in Dec 2024

8/10 Good

hector

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best in SLP

One of my favorite hotels in the world. Has been perfect for multiple stays when traveling through San Luis Potosí. Great restaurant. Rooms are very affordable for a place as nice as this!
Stayed 1 night in Jan 2025

6/10 Okay

Hector

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Hilton San Luis turned out to be just a good hotel overall. The property itself is dated--and you can see that in pretty much everything around it, albeit clean and well kept. If you have to haul your luggage to your room, expect to walk through cobble stones! There are elevators to the second and third floors, but they're old and in need of maintenance. There was a continuous huming noise right outside our room that was driving me insane, but didn't come from the elevator. I was never able to figure out were it came from. The breakfast buffet was pretty good, but on the expensive side. Parking was very limited but free, so if you arrived late chances are that you had to park your car outside, or else hand your car keys to the valet. The hotel, on the other side, is conveniently located in my opinion; right next to a Walmart Express and at about 5 minutes from the San Luis Mall (a very nice mall with cinemas and some luxory stores). There's also easy access to the main express ways. To get to downtown from this hotel is a bit tricky but not too difficult. The rooms were very clean and spacious. The bed was great, but the bathroom showed its age too. There was no shower rubber mat so I asked the front desk if they had one but they said they didn't have any! I had to purchase my own shower mat at Walmart--seriously!! All in all, I'd reluctantly recommend this hotel, but if you can find something better for a similar rate go for it.
Stayed 4 nights in Dec 2024

10/10 Excellent

OMAR

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was perfect and the property is very clean.
Stayed 6 nights in Dec 2024

2/10 Terrible

JUDITH

Traveled with partner
Liked: Amenities
La silla del escritorio estaba rota en pésimas condiciones la cafetera no funcionaba no había plancha cuando mandé pedir una al burro de planchar estaba todo roto no había ganchos para colgar la ropa el baño tenía moho
Stayed 4 nights in Dec 2024

6/10 Okay

Sergio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs improvement on parking lot. Make it bigger.
Stayed 1 night in Dec 2024

10/10 Excellent

Keith, Lake Orion

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property conveniently located near dinning and shopping options. The staff is very helpful.
Stayed 3 nights in Dec 2024

10/10 Excellent

Milthon Villanueva

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Colonial architecture
Stayed 1 night in Nov 2024

10/10 Excellent

Luis

Stayed 1 night in Nov 2024

10/10 Excellent

Bonita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Fernando

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Structure
Stayed 3 nights in Sep 2024

10/10 Excellent

Jorge, Chatsworth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho el hotel, como una hacienda, muy bien cuidado, buen servicio.
Stayed 3 nights in Sep 2024