Hotel Napoles

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Napoles

Desk, free WiFi
View from room
Lobby sitting area
Reception
Interior detail

Reviews

7.6 out of 10

Good

Popular amenities

  • Gym
  • Room service
  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Juan Sarabia No. 120 Historic Center, San Luis Potosi, SLP, 78000
  • Alameda
    2 min walk
  • Plaza del Carmen
    2 min walk
  • San Luis Potosi Cathedral
    4 min walk
  • San Luis Potosi, San Luis Potosi (SLP-Ponciano Arriaga Intl.)
    23 min drive

Room options

Double Room, 2 Double Beds

  • City view
  • Sleeps 4
  • 2 Double Beds

Triple Room, 1 Bedroom

  • City view
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

Double Room, 1 Double Bed

  • City view
  • Sleeps 2
  • 1 Double Bed

Double Room Standard

  • Sleeps 4

Single Room Standard

  • Sleeps 2

Similar properties

About this property

Hotel Napoles

3-star hotel in Centro Historico
A restaurant, a fitness center, and a business center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Napoles offers 80 accommodations with complimentary toiletries and portable fans. 32-inch LCD televisions come with digital channels.

Bathrooms include showers. This San Luis Potosi hotel provides complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. Wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a fitness center, a vending machine, and tour/ticket assistance. Complimentary self parking is available on site.

Hotel Napoles has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 1:00 PM.
La Colomba - This restaurant specializes in Regional cuisine and serves breakfast and lunch.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: MXN 80 to 117 per person
  • A restaurant

Restaurants on site

  • La Colomba

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Limited room service

More

  • Desk
  • Portable fan

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
For all bookings where payment for the stay will be made on site instead of at the time of booking, the check-in time is until 6 PM, after this time the reservation will be canceled.
Guests are asked to contact the property in advance with an estimated arrival time to arrange check-in.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 13 and younger are not allowed at this property; All guests older than 13 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 80 to 117 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children 13 years old and younger are not permitted at this property

Property is also known as

Hotel Napoles
Hotel Napoles San Luis Potosi
Napoles Hotel
Napoles San Luis Potosi
Hotel Napoles Hotel
Hotel Napoles San Luis Potosi
Hotel Napoles Hotel San Luis Potosi

Hotel Napoles Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 92 out of 338 reviews" "
Rating 8 - Good. 122 out of 338 reviews" "
Rating 6 - Okay. 77 out of 338 reviews" "
Rating 4 - Poor. 29 out of 338 reviews" "
Rating 2 - Terrible. 18 out of 338 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jasmin, Riverside

Stayed 4 nights in Jul 2024

10/10 Excellent

Maria

Stayed 1 night in Dec 2023

8/10 Good

Damet D

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Modesto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023

4/10 Poor

Yeana

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel wasn't nice at all. The only good thing its located in a great area
Stayed 1 night in Mar 2023

10/10 Excellent

Gustavo

Stayed 1 night in Sep 2022

8/10 Good

Jose Alejandro

Stayed 1 night in Sep 2022

10/10 Excellent

Maria

Liked: Cleanliness
I have been here many times so nothing new
Stayed 1 night in Aug 2022

10/10 Excellent

Maria

If
Stayed 1 night in Dec 2021

4/10 Poor

José Ricardo

Disliked: Cleanliness, property conditions & facilities, room comfort
Lastima de la ubicación
Muy mal, no tenían la reservación en el sistema, buena la atención de loa encargados siempre atentos, pero pésimo lugar muy viejo solo pintado pero mal el cuarto, mal la cama casi deshecha, alfombra muy vieja y pésimo el aseo del cuarto. La verdad estaba tan cansado que ya no me importo pedir otro cuarto o cambiarme de lugar pero muy decepcionado
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 4 nights in Apr 2021

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RZ
great and great confort
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I MISSED MY MATTRESS and a rocking chair is something I like
Stayed 26 nights in Dec 2019

2/10 Terrible

ESSO, California

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very old and needs remodeling!Good location but it is a depressing looking hotel.
Stayed 1 night in Sep 2019

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel was not cleaned and very bad rooms beds are old it felt very stuffy inside
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Is in the great location close to centro civic ,restaurant and groceries stores
Stayed 4 nights in Mar 2019

2/10 Terrible

Verified traveler

Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Like this hotel it's in the middle of the the downtown area so your in walking distance of all of the stores and sightseeing areas. This hotel is decent and economical so if your looking to stay a few days and not spend too much money this is the place for you. The rooms are clean the only thing is the carpets are filthy, but if you just wear sandals while your in the room your fine. Staff comes in everyday to change bed sheets, give clean towels, and clean the restrooms very well. Hotel has restaurant, elevator, gym, wifi, room service, and all staff is very friendly and accommodating. If you looking for a really nice fancy five star hotel, then this place is not for you, there are other hotels in the downtown area that you may prefer better like the Panorama, but if you looking for budget friendly hotel that is comfortable and decent, then I would pick the hotel Napoles. I would definitely stay at this location again
Stayed 4 nights in Dec 2017

8/10 Good

Alaor, Dallas TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option of hotel in San Luis Potosí
Great location, close to the beautiful historic downtown. Restaurants nearby open until late.
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveler

Regular
Stayed 1 night in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2017

4/10 Poor

Omar , T

Disliked: Cleanliness, property conditions & facilities, room comfort
Looks different in pictures.
Tiny tiny room. Hard mattress. Dingy restroom. Poor lighting. For a hotel right in the beautiful downtown San Luis Potosi it's badly taken care of.
Stayed 1 night in Jul 2017