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Hotel Santa Cruz Residencial

3.0 star property

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Photo gallery for Hotel Santa Cruz Residencial

Business Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Business Condo | Private kitchen
Reception
Business Condo | Private kitchen
Business Condo | Land view from property

Reviews

6.8 out of 10

Popular amenities

  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

View in a map
Residencias, San Luis Rio Colorado, Son., 83448
  • Garita Entrance to Mexico
    ‪3 min drive‬
  • San Luis Lakes State Park
    ‪4 min drive‬
  • Forest of the City
    ‪5 min drive‬
  • Yuma, AZ (YUM-Yuma Intl.)
    ‪50 min drive‬

Room options

View all photos for Business Room

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Business Room

  • Sleeps 3
  • 1 King Bed

View all photos for Business Condo

Business Condo | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Business Condo

  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Santa Cruz Residencial

3-star San Luis Rio Colorado hotel with free self parking
Concierge services, dry cleaning, and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided.
Hotel Santa Cruz Residencial offers 4 accommodations with blackout drapes/curtains. This San Luis Rio Colorado hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Bathrooms include showers. Housekeeping is offered daily and irons/ironing boards can be requested.
Hotel Santa Cruz Residencial features concierge services and dry cleaning/laundry services. Wireless Internet access is complimentary. Complimentary uncovered self parking is available on site.

Hotel Santa Cruz Residencial has designated areas for smoking.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free uncovered extended parking on site
  • Onsite parking options include a garage

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 3.5 percent for credit card payments
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash Breakage deposit: MXN 500 per stay

We have included all charges provided to us by the property.

Optional extras

  • Credit card charges are subject to a surcharge of 3.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Santa Cruz Residencial
Hotel Santa Cruz Residencial Hotel
Hotel Santa Cruz Residencial San Luis Rio Colorado
Hotel Santa Cruz Residencial Hotel San Luis Rio Colorado

Hotel Santa Cruz Residencial Reviews

Reviews

6.8
Rating 10 - Excellent. 8 out of 16 reviews
Rating 8 - Good. 0 out of 16 reviews
Rating 6 - Okay. 2 out of 16 reviews
Rating 4 - Poor. 2 out of 16 reviews
Rating 2 - Terrible. 4 out of 16 reviews

7.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Eduardo

Business traveler
Liked: Staff & service
The room was priced like 3 stars but the place is not that good at all
Stayed 1 night in Mar 2024

6/10 Okay

Neftali

Liked: Cleanliness
Is a good place. Noise exterior door needs to be more sealed.
Stayed 1 night in Jan 2024

10/10 Excellent

Derek

Stayed 1 night in Dec 2023

6/10 Okay

Marco

Liked: Staff & service
Stayed 3 nights in Oct 2023

2/10 Terrible

Julie

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
My booking actually didnt go through but said they had suite which worked out my uncle and aunt got the other room. The staff when booking said the room is so mamy pesos we asked him what is it in dollars. He said $150 25 for deposit. We gave them $175.00 dollars. He said we would get the deposit back after the key return. Then in the next morning we went to get the deposit back it was $14s dollars we got back. Flat lie. That is number 1 mistake. For asuite, it should have spoons, forks, at least a coffee maker and all they had was 2 coffee cups .dont book there.
Stayed 1 night in Dec 2022

10/10 Excellent

Adriana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Earl

Business traveler, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice newer clean hotel. Excellent & helpful staff. Nice beds. We stayed 2 days. Will be staying at this hotel upon future visits to the area. Nic People! Dean

2/10 Terrible

Agustin, TUMA

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible place
Stayed 1 night in Sep 2022

10/10 Excellent

Pedro

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean, very quiet, We really enjoyed our stay at hotel Santa Cruz. Definitely will stay at this hotel when we visit San Luis again.
Stayed 1 night in Jul 2022

4/10 Poor

Adriana

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
We got there at 11:00 pm and come to find out they did not accept credit or debit cards. What to do then? We luckily had cash. It wouldn't have been so bad but the young lady who came to explain wasn't the nicest. They did not clean our room, had no hand soap, and no trash can in the room besides in the restroom. Not staying here again.
Stayed 2 nights in Jul 2022

2/10 Terrible

Rosina

Stayed 1 night in May 2022

10/10 Excellent

Pedro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel exceed our expectations everything is well taken care of, it had everything we need enjoy the stay, very clean. Great place!!!!
Stayed 1 night in Apr 2022

2/10 Terrible

Ezequiel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

María Odeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Es como tener un excelente día

Fue muy agradable, buen servicio, el cuarto limpio,el personal muy amable,te hace sentir como en familia, la ubicación es muy accesible,todo en general excelente.
Stayed 2 nights in Sep 2022

10/10 Excellent

Karla Lizeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo excelente

Excelente todo desde la persona que se comunico conmigo para confirmar la reservacion hasta la estancia. todo excelente
Stayed 1 night in Apr 2022