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Rating 10 - Excellent. 266 out of 519 reviews
10 - Excellent
266
Rating 8 - Good. 199 out of 519 reviews
8 - Good
199
Rating 6 - Okay. 44 out of 519 reviews
6 - Okay
44
Rating 4 - Poor. 8 out of 519 reviews
4 - Poor
8
Rating 2 - Terrible. 2 out of 519 reviews
2 - Terrible
2
9.2/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
6/10 Okay
Luiza
Traveled with partner
Nov 29, 2024
Disliked: Amenities
The room was very old style the furniture was very old not looking like four star hotels, the TV didn't work in the restaurant they had the wedding celebration and we didnt have where to dine, the shower was very small you couldn't walk in, and the worst the breakfast was not even two star rated very bad experience!
Trying to figure out how to unload luggage gave us a bit of stress, but the local people were amazing to help us. The area is amazing, wished we would have had more time to tour. The room is comfortable, but it was a bit warm. We opened up the windows but with the celebration of Halloween was a tad too noisy. Loved hearing the children. The breakfast is very good.
Great location. Parking, if a space is available in lot 6, is really convenient and not too up hill to roll luggage.
Staff was helpful. Breakfast buffet was very nice.
Restaurant food was good.
Staff were welcoming however TV did not work and they couldn’t fix, shower was 18x18 square and I’m 129 pounds and the shower gel /shampoo combo was out too bad I was in the shower. AC didn’t work. Garbage pick up at 6 am outside the window. Discussed when we checked out and they said oh let me call the cleaner they had me wait while she brought the empty bottle down then said do you want a bottle of wine. No thank you!!!!!
Our lovely room had a sizeable balcony that afforded us an amazing view of the surrounding landscape. It was well worth the extra money. Good selection of items for breakfast. You could even cook your own eggs, boiled the way you like them. I would highly recommend this hotel!
The property is well located although we did feel it was slightly dated. The staff were friendly and helpful when answering questions.
The smell in the lift was slightly concerning though.
Great location! Easy parking. The hotel is just inside the mainly pedestrian old town which is perfect for the parking lot and taking your luggage into the hotel with elevator.
Verified traveler
Stayed 1 night in Jul 2024
10/10 Excellent
Matthew
Jul 8, 2024
Liked: Property conditions & facilities
Matthew
Stayed 1 night in Jul 2024
10/10 Excellent
Gloria
Traveled with family
Jul 8, 2024
Fantastic location at the top of the mountain with sweeping views. Staff excellent and continental breakfast good. Only wish the bed was not so hard.
Fantastic town and very accommodating and cheerful staff. Restaurant was superb for dinner as well as free buffet breakfast on beautiful terrace overlooking city.