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Comfort Double Room, Mountain View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Quadruple Room, Mountain View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Luxury Double Room, Mountain View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Comfort Double Room Single Use, Mountain View

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Family Triple Room, Connecting Rooms, Mountain View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Amenities

Renovations + Closures

The property is closed between March 19 and June 22.

Property Features

After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. Grand Hotel des Alpes helps provide the perfect winter holiday with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

Dining is available at one of the hotel's 2 restaurants. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This ski hotel also offers an indoor pool, a 24-hour health club, and a sauna. Onsite self parking is complimentary.

Grand Hotel des Alpes is a smoke-free property.

  • Daily
  • Number of indoor pools - 1
  • Number of hot tubs - 1
  • Ski passes available
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 1
  • Full-service spa
  • 24-hour front desk
  • Free breakfast
  • Business center
  • Turkish bath/Hammam
  • Tours/ticket assistance
  • Free self parking
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Supervised childcare/activities (free)
  • Safe-deposit box at front desk
  • Number of meeting rooms - 2
  • Ski storage
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Free continental breakfast
  • Number of restaurants - 2
  • Concierge services
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 44
  • Number of floors - 5
  • Number of buildings/towers - 2
  • Arcade/game room
  • Airport transportation (surcharge)
  • Multilingual staff
  • 24-hour health club
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Supervised childcare/activities (free)
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Refrigerator

Room Amenities

Grand Hotel des Alpes offers 44 accommodations with minibars and safes. This Primiero San Martino di Castrozza hotel provides complimentary wireless Internet access. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is provided daily.

  • Television
  • Free newspaper
  • Refrigerator
  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Premium TV channels
  • Bidet
  • Shower only
  • Free WiFi
  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)
  • Heating
  • Towels provided
  • Number of bathrooms - 1
  • Mobile key entry

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary continental breakfast is served each morning between 8:00 AM and 10:00 AM.

La Camisela - This restaurant serves lunch and dinner.

24-hour room service is available.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna and Turkish bath/hammam.

  • Body treatments
  • Facial treatments
  • Sauna in spa
  • Massages

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ski lessons available nearby
  • Playground on site
  • Hiking/biking trails nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 4 PM

Check-in time ends at 1:00 AM

Minimum check-in age is: 18

Check-out

Check-out time is 10 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Service animals are allowed

Service animals are exempt from fees/restrictions

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Staff temperature checks are not conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is available

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Debit cards not accepted

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available for EUR 20.0 per day.

Pet Policy

  • Pets allowed for an extra charge of EUR 5 per pet, per day
  • Up to 13 lbs per pet
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Grand Des Alpes San Martino di Castrozza
  • Grand Hotel Des Alpes San Martino di Castrozza
  • Grand Hotel Alpes San Martino di Castrozza
  • Grand Alpes San Martino di Castrozza
  • Grand Alpes tino di Castrozza
  • Grand Hotel des Alpes Hotel
  • Grand Hotel des Alpes Primiero San Martino di Castrozza
  • Grand Hotel des Alpes Hotel Primiero San Martino di Castrozza

National Rating

This property has received its official star rating from the local rating authority.

  • Country specific national/official rating the local rating authority

Hotel Reviews

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