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Grand Hotel des Alpes

4.0 star property

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Photo gallery for Grand Hotel des Alpes

Free self parking
Lounge
Lobby
Superior Quadruple Room, Mountain View | Minibar, in-room safe, desk, cribs/infant beds
Lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot Tub
  • Gym
  • 24/7 front desk
  • Breakfast included
  • Pool

Explore the area

View in a map
Via Passo Rolle, 118, Primiero San Martino di Castrozza, TN, 38054
  • Place, San Martino di Castrozza Ski Area
    ‪1 min walk‬
  • Place, Tognola Gondola
    ‪14 min walk‬
  • Place, Val Venegia

Room options

View all photos for Comfort Double Room, Mountain View

Minibar, in-room safe, desk, cribs/infant beds

Comfort Double Room, Mountain View

9.0 out of 10
Wonderful
(2 reviews)
  • 172 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Quadruple Room, Mountain View

Superior Quadruple Room, Mountain View | Living area | TV

Superior Quadruple Room, Mountain View

8.8 out of 10
Excellent
(3 reviews)
  • 387 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Luxury Double Room, Mountain View

Minibar, in-room safe, desk, cribs/infant beds

Luxury Double Room, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 430 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Double Room Single Use, Mountain View

Minibar, in-room safe, desk, cribs/infant beds

Comfort Double Room Single Use, Mountain View

  • 172 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Family Triple Room, Connecting Rooms, Mountain View

Minibar, in-room safe, desk, cribs/infant beds

Family Triple Room, Connecting Rooms, Mountain View

8.0 out of 10
Very good
(2 reviews)
  • 387 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Suite

Deluxe Suite | Minibar, in-room safe, desk, cribs/infant beds

Deluxe Suite

  • 592 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Minibar, in-room safe, desk, cribs/infant beds

Family Suite, 2 Bedrooms

  • 700 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

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About this property

Grand Hotel des Alpes

4-star Primiero San Martino di Castrozza hotel steps from Dolomites
Grand Hotel des Alpes guests can head out to the slopes, sip drinks at the bar/lounge, and enjoy an indoor pool and a full-service spa.
Grand Hotel des Alpes offers 44 accommodations with minibars and safes. This Primiero San Martino di Castrozza hotel provides complimentary wireless Internet access.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna and Turkish bath/hammam.
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Grand Hotel des Alpes helps provide the perfect winter holiday with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

Dining is available at one of the hotel's 2 restaurants. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This ski hotel also offers an indoor pool, a 24-hour health club, and a sauna. Onsite self parking is complimentary.

Grand Hotel des Alpes is a smoke-free property.

A complimentary continental breakfast is served each morning between 8:00 AM and 10:00 AM.
La Camisela - This restaurant serves lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Ski shuttle nearby
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Il Cervo
  • La Camisela

Things to do

  • 24-hour health club
  • Arcade/game room
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Crib (surcharge)
  • Free supervised activities for children
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • Elevator

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Desk
  • Free daily newspapers
  • Heating
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Renovations and closures

The property is closed between March 19 and June 22.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 44 lbs per pet
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs (infant beds) are available for EUR 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT022245A135SEES94

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Des Alpes San Martino di Castrozza
Grand Hotel Des Alpes San Martino di Castrozza
Grand Hotel Alpes San Martino di Castrozza
Grand Alpes San Martino di Castrozza
Grand Alpes tino di Castrozza
Grand Hotel des Alpes Hotel
Grand Hotel des Alpes Primiero San Martino di Castrozza
Grand Hotel des Alpes Hotel Primiero San Martino di Castrozza

Grand Hotel des Alpes Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 35 out of 52 reviews
Rating 8 - Good. 15 out of 52 reviews
Rating 6 - Okay. 2 out of 52 reviews
Rating 4 - Poor. 0 out of 52 reviews
Rating 2 - Terrible. 0 out of 52 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was exceptional. The staff was so friendly and kind.
Stayed 4 nights in Jun 2025

10/10 Excellent

Yoav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We had a one night stay during a tour of northern Italy. For the price we were very impressed and felt it necessary to write this review. It felt like stepping back in time a bit decor wise but we actually found this really charming and it was impeccably clean throughout. Small details such as the towel art in the room and unexpected access to a little indoor pool (that staff turned back on just for us despite our late check on time) made it an absolute delight. We also loved the breakfast. During our tour we have stayed at a lot of hotels, many more modern and more expensive than this, but this was our favourite. We will be back again and bringing friends for a simple, comfortable stay with amazing views under the mountain!
Stayed 1 night in Sep 2024

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value. Suite size room for price of normal room
Stayed 2 nights in Mar 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Great location but dated facilities. Staff was very helpful and the other major complaint was the Wi-Fi, which is subpar. Overall excellent location and a nice hotel that needs to be brought into the 21st-century a bit with better amenities.
Stayed 2 nights in Jul 2023

10/10 Excellent

Clay, D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel with a mountain view

Wonderful experience. The best resteraunt in town is in the hotel, although the spa was a little less than expected, the overall experience was wonderful. The ski bus stops close by, and the parking is exceptionally convincent. Great place for a weekend getaway.

10/10 Excellent

Al & Trace, Wales, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Summer vacation

Only stayed two nights with breakfast. Room was great as was the hotel and staff. You won't be disappointed with this choice of hotel. Enjoy....

10/10 Excellent

Ezio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel eccellente

Stayed 1 night in Jul 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Hubert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Hotel :) Wandermöglichkeiten 5min entfernt. Alles super gelaufen und tollen Frühstück.
Stayed 1 night in Jun 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Livia

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

Sérgio Frederico

Stayed 1 night in Feb 2025

8/10 Good

Bruno

Traveled with family
Liked: Cleanliness, staff & service, amenities
Un hotel con i suoi anni ben tenuto. Gentile il personale al ricevimento e le ragazze al servizio colazioni così come le cameriere ai piani.
Stayed 2 nights in Jan 2025

8/10 Good

Giuseppe

Liked: Staff & service
Stayed 3 nights in Jan 2025

6/10 Okay

Simone

Traveled with family
Disliked: Staff & service
Personale indifferente
Stayed 5 nights in Jan 2025

8/10 Good

Pierluigi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bene
Stayed 3 nights in Jan 2025

10/10 Excellent

Maxence

Stayed 1 night in Sep 2024

10/10 Excellent

Maxence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Alberto, Roma

Liked: Cleanliness, staff & service, amenities
Hotel situato in una posizione ottima per raggiungere il centro e con un comodo parcheggio. Ottima e abbondante la colazione e bella e attrezzata la Spa. Unica nota negativa, nel complesso è un po' trascurato, cosa che per un grand hotel 4 stelle non dovrebbe essere ammesso!!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura storica nel pieno centro di San Martino di Castrozza. Personale sia alla reception che a colazione molto professionale e gentile.Colazione ricca.Camera spaziosa e pulita con balcone e vista sulle montagne.
Stayed 3 nights in Aug 2024

10/10 Excellent

lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Danny Skov

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kvalitetsoplevelse i Dolomitterne

Fantastiske dage i Dolomitterne. Dejligt rummeligt familieværelse med dobbeltseng og to separate enkeltsenge til teenagerne. Morgenmaden og servicen i restauranten på hotellet var i særklasse i forhold øvrige hoteller i samme prisklasse.
Stayed 3 nights in Jul 2024

10/10 Excellent

John de

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mooi hotel met geweldig uitzicht op loopafstand van het centrum. Prima ontbijt
Stayed 1 night in Jun 2024