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Relais Club Residence

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January 2025

Photo gallery for Relais Club Residence

Garden
Exterior
Exterior
Family Apartment, 2 Bedrooms | In-room safe, desk, blackout drapes, bed sheets
Mini-fridge, microwave, stovetop, highchair

Reviews

8.4 out of 10

Very good

Popular amenities

  • Laundry
    Laundry
  • Parking included
    Parking included
  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping
  • Kitchen
    Kitchen
  • Outdoor Space
    Outdoor Space

Explore the area

Map
Via Panzer, Primiero San Martino di Castrozza, TN, 38054
  • San Martino di Castrozza Ski Area
    1 min walk
  • Paneveggio-Pale di San Martino Nature Park
    1 min walk
  • Primiero Valley
    1 min walk
  • Bolzano (BZO)
    109 min drive

Room options

View all photos for Family Apartment, 1 Bedroom

Family Apartment, 1 Bedroom | Living area | LCD TV

Family Apartment, 1 Bedroom

  • 431 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Traditional Studio

LCD TV

Traditional Studio

  • 269 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Sofa Bed and 1 Twin Bed

View all photos for Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms | Living area | LCD TV

Family Apartment, 2 Bedrooms

  • 592 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Double Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Relais Club Residence

Primiero San Martino di Castrozza residence walkable to Dolomites
Hit the slopes and relax with Relais Club Residence's amenities, including ski storage, complimentary wireless internet access, and free self parking.
Relais Club Residence offers 25 accommodations with safes and bathrobes. Kitchenettes offer stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. LCD televisions come with satellite channels. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Relais Club Residence features an arcade/game room, ski storage, and a garden. Public areas are equipped with complimentary wireless Internet access. This ski residence also offers laundry facilities, complimentary supervised childcare, and a front-desk safe. Complimentary uncovered self parking is available on site. Guests can use the indoor pool at a partner property.

Relais Club Residence is a smoke-free property.

Languages

English, German, Italian

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing on site
  • Ski area nearby
  • Ski lifts nearby
  • Ski runs nearby
  • Ski shuttle nearby
  • Ski storage
  • Snowboarding nearby

Pool/Spa

  • Access to nearby indoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free uncovered self parking on site

Family friendly

  • Changing table
  • Free supervised activities for children
  • Highchair
  • Playground

Kitchenette

  • Cookware, dishware, and utensils
  • Microwave
  • Mini-fridge
  • Stovetop

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Outdoor areas

  • Garden

Laundry

  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Heating

Pets

  • Pet friendly
  • One pet total (up to 33 lbs per pet)
  • Fee: EUR 15 per pet per day
  • Service animals exempt from fees

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Housekeeping (daily)
  • Luggage storage
  • Safe
  • Safe at front desk

Location highlights

  • In the mountains

Things to do

  • Arcade/game room
  • Downhill skiing
  • Free supervised activities for children
  • Ski storage
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Indoor pool (guest access) nearby
  • Mountain climbing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 25 units
  • 3 floors
  • Garden

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 9:30 AM

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Sporting Residence]
Guests can access their accommodation through a private entrance
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Private entrance

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
1 total (up to 33 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Property Registration Number IT022245B4CI5UNHT7

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Relais Club
Relais Club Residence
Relais Club Residence Apartment
Relais Club Residence Apartment San Martino di Castrozza
Relais Club Residence San Martino di Castrozza
Residence Relais Club
Relais Club San Martino di Castrozza
Relais Club
Relais Club Residence Residence
Relais Club Residence Primiero San Martino di Castrozza

Relais Club Residence Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 10 out of 30 reviews" "
Rating 8 - Good. 14 out of 30 reviews" "
Rating 6 - Okay. 6 out of 30 reviews" "
Rating 4 - Poor. 0 out of 30 reviews" "
Rating 2 - Terrible. 0 out of 30 reviews" "

8.8/10

Cleanliness

7.6/10

Staff & service

9.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Kevin

Stayed 2 nights in Dec 2023

6/10 Okay

Kelsey, Italy

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
We enjoyed the location of the room with a view of the mountains and the slopes. What was so disappointing was that we were only there for 2 days/one night. When we went to check in (right at check-in time) they said the room was not ready yet and to come back in 20 minutes. Came back in 25 minutes and they state the room still isn't ready and it will be at least another hour. We asked if there was anyway to switch us to a different room because we were only staying one night and they said absolutely not that all rooms were booked. So we waited.. another hour and a half and come to find out, they end up switching us rooms anyways. Funny how no other rooms were available when we asked though. Then upon check-out, they said they need another 2.80 euro for city tax that wasn't ran with the card- mind you we already spent over 280 euro for ONE night. Sadly, there wasn't even an apology given for any of this. POOR customer service and will not be staying here again or recommending to others.
Stayed 1 night in Dec 2018

10/10 Excellent

Katharine, Pennsylvania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment style accommodation
Great little apartment style accommodation. Kitchen and room were small but very functional. Staff had limited hours but were extremely helpful when available. My husband got sick and had to go to the hospital, a staff member came by late at night to help get a doctor and the next day personally drove me with all the bags to the bus station. Very appreciated! My room had great wifi connection too. Location is convenient for enjoying San Martino.

8/10 Good

Sheila, Budapest, Hungary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good base for fabulous skiing
Overall the apartment was good value. We were in a two bedroom; space was adequate, but the outfitting of the apartment was minimal. There was a small two-burner stove, but no oven. There were few kitchen gadgets. Bring your own dishwashing soap, dishtowel etc. A bit of street noise at night with yelling pedestrians and snow removal vehicles, but it is in a quiet area of the town. Ask for a room facing the ski hill if possible. The requirements for checking out are a bit like living in a dorm: put out your own garbage, strip your own beds, wash all your own dishes. We skied at three different stations within a five minute drive. Beautiful area. We would go back again.

10/10 Excellent

Giada

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023

8/10 Good

Alessio

Traveled with family and small children
Liked: Amenities
È da tanti anni che vado in questa struttura sempre trovato bene
Stayed 7 nights in Aug 2022

10/10 Excellent

SANDRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo
Tudo certinho
Stayed 1 night in Dec 2018

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Montagna in estate
Appartamento ben situato, ideale per famiglie con bambini. Manca a mio avviso l’attrezza di base in cucina (grattugia, spremiagrumi, un forno che non sia microonde).
Stayed 3 nights in Jul 2018

8/10 Good

MATTEO

Liked: Cleanliness, property conditions & facilities
vale la pena
località consigliata, anche la struttura e la posizione non sono male... ottima cordialità alla reception peccato che i letti sono piccoli....
Stayed 2 nights in Dec 2017

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Immersi nell'oasi di San Martino di Castrozza
Tutto molto rilassante, la signora dell'accoglienza molto gentile e disponibile ad ogni richiesta o chiarimento. Se posso dire di un difetto sono gli ambienti tropo angusti. Noi avevamo un monolocale per tre un po troppo piccolo che bastava per due. Al di la di quello tutto è andato benissimo.
Stayed 11 nights in Aug 2017

8/10 Good

Katrin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2017

6/10 Okay

Antti

Disliked: Property conditions & facilities
Korjattavaa
Tilat päivityksen tarpeessa/huoneiston äänieristys heikko/meteli kuului huoneista voimakkaasti.
Stayed 5 nights in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness
Prisbilligt men godt alternativ
Fint ophold til en fin pris. Kommer meget gerne igen.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

max, firenze

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
soggiorno estivo con famiglia
appartamento piccolo ma ottimamente organizzato. pulito e tranquillo è vicinissimo al paese. ampio parcheggio per auto. difetti la piscina è distante e poco curata il chek in è dopo le 16 e non a partire dalle 15 come comunicato nella conferma della prenotazione

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ottimo,
ottimo, comodo al centro ma posto tranquillo,

8/10 Good

emanuele, milano

Liked: Cleanliness, staff & service, property conditions & facilities
4 notti di soggiorno con una bambina di 10 mesi
ottima posizione vicino al centro,ottima disponibibilità del personale ,residence caldo ed accogliente

10/10 Excellent

elisabetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
prima vacanza 'estiva' sulle dolomiti, nonostante abbia piovuto 3 gg su 4, non ci siamo privati di nulla e ottima e' stata la cortesia e disponibilita' ricevuta. Consigliato vivamente,noi, da parte nostra, siamo certi che torneremo....

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Per ritiro ciclistico dove ci si cucina è l'ideale
Gradevole. Buono anche per il deposito biciclette.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr schöne Lage mit traumhaftem Blick
Sehr schöne Lage mit traumhaftem Blick Sehr schöne Lage mit traumhaftem Blick

6/10 Okay

M. , Padova

Liked: Cleanliness, room comfort
Disliked: Staff & service
Bellissimo! L'unica pecca la mancanza di cortesia
Ho soggiornato presso questa struttura per 4 giorni/3 notti a metà luglio. Appartamenti nella norma quanto a dimensioni, molto puliti, luminosi, ben accessoriati e con una vista suggestiva sulle montagne sovrastanti San Martino. Le uniche note dolenti sono: l'orario da cui è possibile effettuare il check-in (16 p.m.) che non permette di godersi il primo giorno del soggiorno e che non è compensato da un orario di check-out un po' più lasco (entro le 10 a.m). La cosa che più mi ha lasciato basita è stata però la scortesia all'accoglienza nella struttura: i modi e il fatto che il personale d'accoglienza si sia arrogato il diritto di dare una confidenza che non era consona alla situazione ( ci è stato dato da subito del "tu").

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Non male
Comodo alle piste e al centro e ottimo per la cucina in camera

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort