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Hotel Hacienda Los Volcanes

3.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Hacienda Los Volcanes

Exterior
Deluxe Double Room, 2 Queen Beds, Garden View | In-room safe, individually decorated, individually furnished, desk
Balcony
Exterior
Pool

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast included
  • Room service
  • Housekeeping
  • Parking included
  • Laundry
  • 24/7 front desk

Explore the area

Map
Car. de San Lucas a Barcenas Granja 37, Villa Nueva
  • Mercado Municipal San Lucas Sacatepéquez
    8 min drive
  • Casa Santo Domingo Museum
    18 min drive
  • Church of San Francisco
    19 min drive
  • Guatemala City (GUA-La Aurora Intl.)
    55 min drive

Room options

View all photos for Deluxe Double Room, 1 King Bed, Mountain View

Deluxe Double Room, 1 King Bed, Mountain View | In-room safe, individually decorated, individually furnished, desk

Deluxe Double Room, 1 King Bed, Mountain View

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Queen Beds, Garden View

Deluxe Double Room, 2 Queen Beds, Garden View | In-room safe, individually decorated, individually furnished, desk

Deluxe Double Room, 2 Queen Beds, Garden View

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Front of property

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Free WiFi
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4.6 out of 5, Wonderful, (27)
The price is $101
per night
$123 total
includes taxes & fees
Dec 11 - Dec 12
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About this property

Hotel Hacienda Los Volcanes

3.5-star Villa Nueva hotel with private yards
This hotel features a restaurant, a snack bar/deli, and a conference center. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, a business center, and conference space.
Hotel Hacienda Los Volcanes offers 12 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 36-inch flat-screen televisions come with cable channels. Bathrooms include showers and hair dryers.

This Villa Nueva hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3.5-star property consist of a business center and 300 meeting rooms. Event facilities measuring 2863 square feet (266 square meters) include a conference center. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. Complimentary uncovered self parking is available on site.

Hotel Hacienda Los Volcanes has designated areas for smoking.

A complimentary local cuisine breakfast is served each morning between 7:00 AM and 11:00 AM.
Hacienda Los Volcanes - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle at scheduled times and on request for a surcharge
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 11:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hacienda Los Volcanes

Things to do

  • Playground
  • TV in common areas

Family friendly

  • Free crib
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 300 meeting rooms
  • Business center
  • Conference center (2,863 square feet of space)

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 25.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 10 per person
  • Airport shuttle fee per child: USD 10 (up to 12 years old)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

HOTEL HACIENDA LOS VOLCANES Hotel San Mateo Milpas Altas
HOTEL HACIENDA LOS VOLCANES Hotel
HOTEL HACIENDA LOS VOLCANES San Mateo Milpas Altas
Hacienda Los Volcanes
Hacienda Los Volcanes Nueva
Hotel Hacienda Los Volcanes Hotel
Hotel Hacienda Los Volcanes Villa Nueva
Hotel Hacienda Los Volcanes Hotel Villa Nueva

Hotel Hacienda Los Volcanes Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 7 out of 13 reviews" "
Rating 8 - Good. 1 out of 13 reviews" "
Rating 6 - Okay. 3 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 2 out of 13 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Emely

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2022

10/10 Excellent

nills

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

10/10 Excellent

nills

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!!! Peacefull clean secured and good breakfast!!!
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was awesome. Good service. The weather was nice and the room with the terrace just simply stole my heart.
Stayed 1 night in Dec 2019

6/10 Okay

Odilia

Traveled with family
Disliked: Staff & service, property conditions & facilities
Mala experiencia
Al final muy mal porque Al hacer check out nos salieron con que había una sábana manchada y que había que pagar el equivalente a US 45, y como no hacen la revisión en el momento, era su palabra contra la nuestra y si no pagábamos no nos dejaban salir , al final mejor pagamos lo que consideramos una extorsion
Stayed 1 night in Aug 2024

8/10 Good

Priscila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito lugar, la comida muy rica, pero no me gustó que solo ponen 2 toallas por habitacion y un rollo de papel en el baño
Stayed 1 night in Jul 2024

2/10 Terrible

OSCAR LEONEL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lamentablemente me notificaron que mi reserva no la podría honrar porque hubo otro pasajero Y aparte la aplicación de hoteles.com no me permitió comunicarme con el hotel
Stayed 1 night in Dec 2022