*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3.5-star property consist of a business center and 300 meeting rooms. Event facilities measuring 2863 square feet (266 square meters) include a conference center. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. Complimentary uncovered self parking is available on site.
Hotel Hacienda Los Volcanes has designated areas for smoking.
- Picnic area
- Daily
- Designated smoking areas (fines apply)
- Free breakfast (local cuisine)
- 24-hour front desk
- Conference space
- Free breakfast
- Business center
- Uncovered parking
- Secured parking
- Tours/ticket assistance
- Free self parking
- Dry cleaning/laundry service
- Free WiFi
- Number of coffee shops/cafes - 1
- Safe-deposit box at front desk
- Conference space size (meters) - 266
- Number of meeting rooms - 300
- Terrace
- Luggage storage
- Airport transportation - pickup (surcharge)
- Number of restaurants - 1
- Concierge services
- Conference space size (feet) - 2863
- Conference center
- Snack bar/deli
- Designated smoking areas
- Banquet hall
- Total number of rooms - 12
- Television in common areas
- Garden
- Free newspapers in lobby
Family Friendly Amenities
- Free WiFi
- Soundproofed rooms
- Snack bar/deli
- Playground on site
- Free cribs/infant beds
Room Amenities
Hotel Hacienda Los Volcanes offers 12 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 36-inch flat-screen televisions come with cable channels. Bathrooms include showers and hair dryers. This Villa Nueva hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
- Room service (limited hours)
- Television
- Wheelchair accessible
- Coffee/tea maker
- Daily housekeeping
- Phone
- Hair dryer
- Iron/ironing board
- In-room safe
- Yard
- Desk
- Soundproofed rooms
- Free bottled water
- Blackout drapes/curtains
- Shower only
- Cable TV service
- Flat-panel TV
- Free WiFi
- Individually furnished
- Individually decorated
- TV size: 36
- TV size measurement: inch
- Connecting/adjoining rooms available
- Free cribs/infant beds
- Rollaway/extra beds (surcharge)
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of beds 2
- Free tea bags/instant coffee
- Soap
- Shampoo
- Toilet paper
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
A complimentary local cuisine breakfast is served each morning between 7:00 AM and 11:00 AM.
Hacienda Los Volcanes - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Late night fare is available from room service (during limited hours).
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible parking
Nearby Activities
The recreational activities listed below are available either on site or nearby; fees may apply.
- Playground on site
Hotel Policies
Payment types
Fees
Optional extras
- Airport shuttle fee: USD 10 per person
- Airport shuttle fee per child: USD 10 (up to 12 years old)
- Rollaway bed fee: USD 25.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is 1:00 PM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Guest accommodation is sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Mobile key entry is not available
Food service has been amended for enhanced safety
Protective clothing is not available to guests
Property follows sanitization practices of Safe Travels (WTTC - Global)
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
No elevators
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Debit cards
Gap period enforced between guest stays - 72 hours
Children and extra beds
- Children are welcome.
- Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
- Rollaway/extra beds are available for USD 25.0 per day.
- Free cribs (infant beds)!
Pet Policy
- Pets not allowed
We should mention
Children may not be eligible for complimentary breakfast.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Cashless payment methods are available for all transactions.
Hotel Names
- HOTEL HACIENDA LOS VOLCANES Hotel San Mateo Milpas Altas
- HOTEL HACIENDA LOS VOLCANES Hotel
- HOTEL HACIENDA LOS VOLCANES San Mateo Milpas Altas
- Hacienda Los Volcanes
- Hacienda Los Volcanes Nueva
- Hotel Hacienda Los Volcanes Hotel
- Hotel Hacienda Los Volcanes Villa Nueva
- Hotel Hacienda Los Volcanes Hotel Villa Nueva
Hotel Reviews
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