Casa Erendira

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa Erendira

Interior
Exterior
Family Studio | Iron/ironing board, bed sheets
Interior
Family Studio | Shared kitchen | Fridge, microwave, reusable coffee/tea filters

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Parking included
  • Pet friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
Salida Real a Querétaro #137, Centro, San Miguel de Allende, GTO, 37700
  • El Mirador Viewpoint
    5 min walk
  • Plaza de Toros San Miguel de Allende
    8 min walk
  • Juarez Park
    9 min walk

Room options

Standard Room, 1 Double Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Economy Loft, 2 Double Beds

  • 484 sq ft
  • Sleeps 4
  • 2 Double Beds

Family Studio

  • 646 sq ft
  • Sleeps 5
  • 3 Twin Beds and 1 Double Bed

Standard Double Room, 2 Double Beds

  • 194 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Casa Erendira

San Miguel de Allende hotel close to Church of San Miguel Arcángel
A microwave in a common area, a refrigerator in a common area, and tour/ticket assistance are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff assistance.
Casa Erendira offers 9 accommodations with complimentary bottled water and complimentary toiletries. 22-inch LCD televisions come with cable channels. Bathrooms include showers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Casa Erendira features multilingual staff, tour/ticket assistance, and a microwave in a common area. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite uncovered self parking is complimentary.

Casa Erendira is a smoke-free property.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking from 8:00 AM to 10:00 PM; reservations required
  • Street parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free secured, uncovered self parking on site
  • RV/bus/truck parking (surcharge) on site

Things to do

  • Art gallery
  • Books
  • Designer stores
  • Shopping mall

Family friendly

  • In-room babysitting (surcharge)

Conveniences

  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch LCD TV with cable channels

Food and drink

  • Free bottled water

More

  • Iron/ironing board on request
  • Reusable coffee/tea filters

Policies

Check-in

Check-in from 3:00 PM - 10:00 PM and noon - 10:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Sunday (noon - 10:00 PM)
The check-in location differs from the property location; go to: [Callejón Astilleros 7]
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from February 23 2024 to September 30 2025 (dates subject to change).

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of MXN 150 per pet, per day
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls, pet-sitting services, and pet grooming services are available

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 1700 per person (one-way)
  • Pet fee: MXN 150 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a first aid kit

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Casa Erendira Hotel San Miguel de Allende
Casa Erendira Hotel
Casa Erendira San Miguel de Allende
Casa Erendira
Casa Erendira Hotel
Casa Erendira San Miguel de Allende
Casa Erendira Hotel San Miguel de Allende

Casa Erendira Reviews

Reviews

6.8
Rating 10 - Excellent. 15 out of 53 reviews" "
Rating 8 - Good. 13 out of 53 reviews" "
Rating 6 - Okay. 9 out of 53 reviews" "
Rating 4 - Poor. 5 out of 53 reviews" "
Rating 2 - Terrible. 11 out of 53 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

7.8/10

Amenities

6.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Kelly

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upon seeing the parking arrangements and the room it was apparent it was not suitable for my needs. I went back to reception but no one was there. I waited until someone came back then approached the receptionist about getting my cash back. (Less than 30 minutes) she said it was not possible. I reached out to the owner and was told via WhatsApp that it was a last minute reservation. She didn’t know I have dogs ( stated in my reservation) and refused any compensation. I have been a super host with Airbnb for many years as well as my traveling partner. Every situation is unique and the owner is more than capable of making the decision to refund part if not all of my money. This is very poor customer service, bad reviews go a long way these days. Perhaps on my account you would reach out to her and suggest she re-evaluate the situation. Regards Unhappy client.
Stayed 1 night in Jul 2021

6/10 Okay

Juan

Liked: Cleanliness, staff & service
Good for the money
Casa Erendira was a nice play to sleep and rest.
Stayed 2 nights in Dec 2018

10/10 Excellent

Gaby, Dallas tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
such a cozy little place. staff was very welcoming and friendly. they were also very helpful and helped us get around san Miguel.
Stayed 1 night in Oct 2018

2/10 Terrible

MadeO'flesh, Chicago

Disliked: Property conditions & facilities, room comfort
On a noisy road; day and night!
Walking distance to downtown is 15 minutes downhill. Didn't attempt climbing back after dinner.
Stayed 1 night in Dec 2017

2/10 Terrible

Ralph, US

Disliked: Cleanliness, property conditions & facilities, room comfort
A pig hole
Cockroaches, untidy place, unsafe neighborhood. Friendly staff, though. Although I never heard back from them when I cancelled the second night. I will never go back to that place or recommend it to absolutely anyone.

10/10 Excellent

Victor Osmar

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Francisco Javier

Stayed 1 night in Jul 2022

2/10 Terrible

ROSA MARTHA

Disliked: Staff & service, property conditions & facilities, room comfort
El hotel es muy decepcionante no cambiaron las toallas hasta que lo indiqué, no ponen frazadas, cuenta con lo elemental o menos, no tienen botellas de agua, no hay servicios uno tiene que abrir y cerrar la puerta del establecimiento al salir, pues no hay servicio de recepción, no sirve la regadera nos bañamos con agua muy fría, aparentemente la habían reparado y estuvo igual, hay muchos zancudos (mosquitos) y te dan un bote de insecticida, TERRIBLE
Stayed 2 nights in Jul 2022

2/10 Terrible

Gustavo

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Al llegar en la noche venía un número que nunca contestaron. También un celular que tampoco contestaron. Nunca devolvieron la llamada o mensaje de parte de ellos.
Stayed 2 nights in Jul 2022

8/10 Good

Luis Carlos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

6/10 Okay

Amador I Domínguez Romero

Disliked: Staff & service
Pueden cuidar los detalles
En general una estancia agradable. Hubo amabilidad, aunque los anfitriones no interactuaron mucho con nosotros. Sin embargo, pueden mejorarse aspectos como el acceso a la red wi-fi (nunca pudimos conectarnos). Se hizo el servicio de limpieza al cuarto, pero no se agregó algún papel higiénico más, no nos lavaron las tazas del café o no se incluyó alguna botella de agua. Uno de los cojines de una silla tenía una mancha "extraña" y en las sábanas hallamos algunos cabellos rojizos largos, y no eran de nosotros, obviamente. También podrían tratar que su sistema de TV capte más de dos canales. Para pasar la noche y descansar un poco, está bien; si se piensa pasar más tiempo en la habitación, no tanto.
Stayed 2 nights in May 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cómodo y barato
Es un buen hotel, barato y bien ubicado porque se llega fácilmente al centro. Está limpio y la atención es buena. El único problema, no tan grave, es que no alcanzaba el wifi hasta nuestra habitación.
Stayed 1 night in Feb 2022

8/10 Good

Isela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo que nos gustó fue la ubicación y lo que no nos gustó es que no había disponible para beber.
Stayed 3 nights in Dec 2021

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
La señal de televisión muy escasa, al igual que el internet el servicio debería poner aunque sea una botellita de agua para poder tomar. Pequeñas cosas de ahi en fuera la verdd esta muy agradable y tranquilo.
Stayed 1 night in Feb 2022

10/10 Excellent

Carlos Kussei

Stayed 3 nights in Dec 2021

8/10 Good

Álvaro

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

PEDRO

Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar, la habitación que me dieron contaba con una sofa, sillón y una pequeña cocina equipada con todo
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
tiene lo necesario para descansar.
Stayed 1 night in Jul 2021

2/10 Terrible

Lourdes

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar cómodo, el personal muy amable y limpieza excepcional. Duermes y descansas muy bien ahí
Stayed 3 nights in Mar 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó la atención, muy amables, nos ayudaron con las instrucciones para llegar tanto al hotel como a las actividades recreativas.
Stayed 1 night in Apr 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Amable servicio y acogedor espacio. Pero falta de mantenimiento en general.
Stayed 2 nights in Mar 2020

4/10 Poor

Angélica

Disliked: Cleanliness, property conditions & facilities, room comfort
No hay reembolso, cuidado.
Le estancia por que eso no es hotel, no tiene estacionamiento, la pagina donde reserve no da reembolso, llegue al lugar no tiene ni letrero visible, considero que da mala imagen al tipo de turismo que se da en San Miguel, deberían mejorar las condiciones del sitio, quise cancelar en cuanto vi el lugar pero la pagina hoteles.com ya había hecho el cargo, y en el alojamiento no me solucionaron nada, tengo la culpa por reservar en páginas poco conocidas, mejor me fui a Queretaro. Fueron $1400 tirados a la basura.
Stayed 1 night in Jan 2020

8/10 Good

Raisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bueno
Estuvo agusto aún que tardaron en abrirme
Stayed 1 night in May 2019