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Dos Casas Hotel & Spa

4.5 star property

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Restaurant
Classic Suite | Premium bedding, minibar, in-room safe, blackout drapes
Rooftop Suite, city view | Living area | Flat-screen TV
Exterior
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Bar
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
Quebrada 101, Col. Centro, San Miguel de Allende, GTO, 37700
  • Bellas Artes School
    ‪5 min walk‬
  • Allende Garden
    ‪5 min walk‬
  • San Miguel de Allende Historical Museum
    ‪5 min walk‬

Room options

View all photos for Design Room

Design Room | Premium bedding, minibar, in-room safe, blackout drapes

Design Room

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Suite

Classic Suite | Bathroom | Designer toiletries, hair dryer, bathrobes, slippers

Classic Suite

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite

Premium bedding, minibar, in-room safe, blackout drapes

Signature Suite

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Rooftop Suite, Mountain View

Rooftop Suite, Mountain View | Premium bedding, minibar, in-room safe, blackout drapes

Rooftop Suite, Mountain View

  • Sleeps 2
  • 1 King Bed

View all photos for Rooftop Suite, city view

Premium bedding, minibar, in-room safe, blackout drapes

Rooftop Suite, city view

  • Sleeps 2
  • 1 King Bed

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About this property

Dos Casas Hotel & Spa

4.5-star hotel in Zona Centro
This smoke-free hotel features a full-service spa, a restaurant, and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include massage/treatment rooms, concierge services, and laundry facilities.
Dos Casas Hotel & Spa offers 11 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This San Miguel de Allende hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.
Dos Casas Hotel & Spa features a full-service spa. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This luxury hotel also offers spa services, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Dos Casas Hotel & Spa is a smoke-free property.

A complimentary continental breakfast is served each morning between 8:30 AM and 11:30 AM.
Dos Casas Hotel & Spa has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free covered self parking on site
  • Free covered valet parking on site
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 8:30 AM to 11:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Treatment room
  • Turkish bath

Accessibility

  • No elevator

More

  • 2 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 800 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 120 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: USD 800 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Parking height restrictions apply

Property is also known as

Dos Casas Hotel
Dos Casas Hotel San Miguel de Allende
Dos Casas San Miguel de Allende
Dos Casas Boutique Hotel San Miguel de Allende
Dos Casas Boutique Hotel
Dos Casas Boutique San Miguel de Allende
Dos Casas Boutique
Dos Casas
Dos Casas Hotel Spa
Dos Casas Hotel & Spa Hotel
Dos Casas Hotel & Spa San Miguel de Allende
Dos Casas Spa Hotel a member of Design Hotels
Dos Casas Hotel & Spa Hotel San Miguel de Allende

Dos Casas Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 119 out of 161 reviews
Rating 8 - Good. 29 out of 161 reviews
Rating 6 - Okay. 7 out of 161 reviews
Rating 4 - Poor. 3 out of 161 reviews
Rating 2 - Terrible. 3 out of 161 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Genny Janeth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Increíble , nos encantó
Stayed 1 night in Aug 2024

8/10 Good

nita

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The coffee in the morning was awful. They do not have a good coffee machine. No options for a good coffee since they do not have a good coffee machine. They do not offer bread for the breakfast. Omelet- very poor options of ingredients. The room is big and comfortable. In the night a lot of noise from the kitchen till 10.00 p.m.
Stayed 3 nights in Oct 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Paula

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very vea property
Stayed 2 nights in Sep 2024

10/10 Excellent

Judith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely the kind service that it has. Wonderful view of the church from the jacuzzi area that blue sky that few times I have seen before.
Stayed 1 night in Jul 2024

10/10 Excellent

Romana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite hotel in San Miguel de Allende, we have been coming here for years and it’s only better every time we return. I highly recommend your visit and stay, and don’t miss to try Aperi restaurant and Spa!
Stayed 1 night in Apr 2024

10/10 Excellent

Guy

Stayed 3 nights in Apr 2024

10/10 Excellent

Mark

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was exactly what we needed. The staff was incredibly kind and helpful. Lolita was superb and so willing to go the extra mile for us. Carlos in the dining room very helpful and did whatever he could to help.
Stayed 1 night in Mar 2024

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and attentive at all times.
Stayed 3 nights in Feb 2024

10/10 Excellent

Ivan, Regina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service by the staff and a really good location. It's a wonderful place if you want to visit San Miguel de Allende
Stayed 2 nights in Feb 2024

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
I was disappointed with the facilities!!!
Let me first start by saying the staff were kind and friendly although few spoke English. For $375 (USD) per night in Mexico i was disappointed. We were in room 7 and * the water in the bathroom did not get hot. Even after running the water for 10 mins. *the bedroom air conditioning unit started dripping water to the point they had to turn it off and give us a fan. I woke up sweating. *we could not get the tv to work during our stay. I wanted to watch the news. *the room was too dark and lacked natural light. We were on the ground floor so could not even open the curtains if we wanted privacy. Maybe the other rooms at this hotel did not have the same issues as we had but based on my 3 night stay in room 7 i would not stay at this hotel again which is a shame because the staff were lovely.
Stayed 3 nights in Feb 2024

10/10 Excellent

MONIQUE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent small hotel, wonderful location, staff attention was excellent too.
Stayed 2 nights in Nov 2023

10/10 Excellent

Ami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, super comfortable bed, amazing helpful attentive staff. This hotel and their service made our stay amazing.

10/10 Excellent

Edgar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 2 nights in Sep 2023

8/10 Good

Sonia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful hotel very centrally located close to the main square and many attractions. My husband and I came with our 2 year old and had a large room with a king bed and a small separate tv section. Hotel design is amazing and charming with an open concept dining area. Why I gave a rating of 8/10 is due to the service. It’s good but for the price you pay I would expect it to be better ($350 Cad per night). For example, when I wanted toothpaste I was told they were out, however if I gave them money someone could go out and purchase for me (what???). Or during breakfast we wanted coffee and orange juice and were told we could only have one or the other. Despite being low season and the hotel not being full it was only after multiple requests did they give us a late checkout of 1pm. Overall great stay. Hotel is beautiful and location super central. Only feedback - didn’t feel customer service was up to par. Hotel mgmt felt a bit cheap with cost cutting measures.
Stayed 2 nights in Jun 2023

10/10 Excellent

MARY

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has amazing views of the city. Privacy is also great with the room we had. The staff is best of any hotel we have ever stayed at.
Stayed 2 nights in May 2023

10/10 Excellent

MARY

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel has the best staff of any hotel I have ever stayed at. Great rooms and amazing views of the city. Would recommend this hotel to anyone coming to San Miguel.
Stayed 2 nights in May 2023

10/10 Excellent

Joseph

Stayed 3 nights in Apr 2023

10/10 Excellent

Lino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estuvo bien
El hotel está muy bonito, cerca de todo. El desayuno está bien, podría mejorar. Tiene su propio estacionamiento. Lo único que no estoy de acuerdo es que no me aceptaran el checkout a la 1:00 pm, sin embargo creo que es un buen hotel.
Stayed 1 night in Apr 2023

10/10 Excellent

MARY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great from the staff to the room to the location. We have already booked another stay.
Stayed 2 nights in Feb 2023

6/10 Okay

Yildirim, MISSION

Traveled with family
Liked: Cleanliness
N
Stayed 4 nights in Feb 2023

10/10 Excellent

Juan Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Regresaremos de todas maneras
Stayed 2 nights in Feb 2023

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a magical experience and the staff went above and beyond!
Stayed 9 nights in Feb 2023

10/10 Excellent

Tony

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Carola

Stayed 1 night in Aug 2022