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Hacienda El Santuario San Miguel de Allende

4.0 star property
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Photo gallery for Hacienda El Santuario San Miguel de Allende

Rooftop bar, alfresco dining, open daily
Property video
Master Suite | 1 bedroom, premium bedding, down comforters, minibar
Hallway
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Spa
  • Laundry
$193
includes taxes & fees
Sep 2 - Sep 3

Explore the area

View in a map
Aldama 41, Zona Centro, San Miguel de Allende, GTO, 37700
  • Church of San Miguel Arcángel
    ‪5 min walk‬
  • Allende Garden
    ‪5 min walk‬
  • San Miguel de Allende Historical Museum
    ‪5 min walk‬

Room options

View all photos for Master Suite Doble

Master Suite Doble | 1 bedroom, premium bedding, down comforters, minibar

Master Suite Doble

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Jr. Suite

Jr. Suite | 1 bedroom, premium bedding, down comforters, minibar

Jr. Suite

9.4 out of 10
Exceptional
(11 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Petite Suite

Petite Suite | 1 bedroom, premium bedding, down comforters, minibar

Petite Suite

7.0 out of 10
Good
(4 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite | 1 bedroom, premium bedding, down comforters, minibar

Master Suite

9.0 out of 10
Wonderful
(6 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Master Suite

Grand Master Suite | 1 bedroom, premium bedding, down comforters, minibar

Grand Master Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About this property

Hacienda El Santuario San Miguel de Allende

4-star hotel in Zona Centro
A full-service spa, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and spa services.
Hacienda El Santuario San Miguel de Allende offers 30 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. This San Miguel de Allende hotel provides complimentary wired and wireless Internet access.

Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wol-Ha. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Hacienda El Santuario San Miguel de Allende features a full-service spa. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and a meeting room. Event facilities measuring 291 square feet (27 square meters) include conference space. This Colonial hotel also offers spa services, a library, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge). A total renovation of this property was completed in January 2023.

Hacienda El Santuario San Miguel de Allende is a smoke-free property.

Local cuisine breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
La SanMiguelada - This family restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Terraza Azul - This rooftop bar specializes in Mexican cuisine. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured self parking on site (MXN 250 per day)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 11:00 AM for a fee: MXN 300 for adults and MXN 300 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La SanMiguelada
  • Terraza Azul

Things to do

  • Art gallery
  • Full-service spa
  • Library
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 291 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Built in 1571
  • Colonial architecture
  • Communal living room
  • Reception hall
  • Renovated entire property - January 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 800 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately MXN 300 for adults and MXN 300 for children
  • Airport shuttle fee: MXN 4499 per vehicle (roundtrip, maximum occupancy 3)
  • Secured self parking fee: MXN 250 per day
  • Pet fee: MXN 800 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number HSH9906289X7

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hacienda El Santuario
Hacienda El Santuario Centro
Hacienda El Santuario Centro Hotel
Hacienda El Santuario Centro Hotel San Miguel de Allende
Hacienda El Santuario Centro San Miguel de Allende
Hacienda El Santuario Hotel San Miguel de Allende
Hacienda El Santuario Hotel
Hacienda El Santuario San Miguel de Allende
Hacienda El Santuario
Hacienda El Santuario San Miguel de Allende Hotel

Hacienda El Santuario San Miguel de Allende Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 603 out of 915 reviews
Rating 8 - Good. 194 out of 915 reviews
Rating 6 - Okay. 72 out of 915 reviews
Rating 4 - Poor. 27 out of 915 reviews
Rating 2 - Terrible. 19 out of 915 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was so beautiful! Great customer service.
Stayed 4 nights in May 2025

6/10 Okay

Sunil, Fremont

Traveled with group
Liked: Cleanliness
Rooms were not working when we arrived- toilet did not flush, there was no way to contact the front desk from the room, the TV was not working, and did not work throughout. There was confusion about whether breakfast was included or not- it was not. The breakfast was average. For what we paid per night, not a great value.
Stayed 2 nights in May 2025

10/10 Excellent

David

Stayed 3 nights in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleased with the entire experience.
Stayed 2 nights in May 2025

10/10 Excellent

Johnny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place, close but far enough from the crowded areas.
Stayed 5 nights in May 2025

10/10 Excellent

Paul

Stayed 5 nights in May 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay. Beautiful hotel, walking distance to el centro.
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Amenities, property conditions & facilities
The hotel, with its beautiful gardens and artwork, is in a great central location in San Miguel de Allende. The food and service at the restaurant were excellent.
Stayed 3 nights in Apr 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
This is an old building with interesting rooms, ours with a balcony. Beds are comfortable and the towels and linens are fresh every day. Convenient walking to the town plaza and in the other direction to interesting city sights. This is definitely not a touristy hotel for English speakers...bring your Spanish with you!
Stayed 7 nights in Apr 2025

2/10 Terrible

Sonki

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I am extremely upset about what happened at this hotel. I booked based on the info and pictures presented on Expedia. I booked the best suite (Grand Master Suite), but the room we got looked nothing like the pictures on the website. This is downright fraud to advertise something then deliver something completely different. Bait and switch is what that is. I asked the front desk to give us the room I booked but was told the hotel was completely full. There was no way I was going to stay in a room that was worse than a 1-star motel. So I booked a different property (through Expedia) and asked them to refund me. The manager called and told me she would give me a full refund. She told me to have Expedia contact her so that she can process it. But then she changed her mind several minutes later and refused to give me a refund. This is completely unethical and unjust. We stayed there for just 14 hours and left because we didn't get the room we paid for. The right thing to do is issue me a refund for this awful experience. I'm absolutely upset and disappointed with Expedia and this hotel for causing so much stress on my vacation.
Stayed 4 nights in Apr 2025

10/10 Excellent

Frank, QUITO

Stayed 4 nights in Apr 2025

10/10 Excellent

Robert B.

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was beautiful, food was delicious and staff was awesome.
Stayed 5 nights in Apr 2025

4/10 Poor

Melody

Traveled with partner
Disliked: Cleanliness
I booked a master room and was given a double bed jr suite. Front desk girl didn’t want to help me. Told me to wait until the next day. I reached Expedia and they did talk to the hotel and change me to the mater room. The hotel has a lot of stirs, just be prepared. The bed and pillows were very hard, not really comfortable. The room was clean md close to the centro area. They have a buffet Sunday’s $35 dollars per person.
Stayed 3 nights in Mar 2025

10/10 Excellent

Gabriel

Stayed 2 nights in Mar 2025

2/10 Terrible

Maria Nieves-Reyes

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Tgis was a horrible experience. I have stayed in San Miguel several times, but this hotel wasn’t very helpful. The staff are not polite and hardly help you with anything.
Stayed 1 night in Feb 2025

10/10 Excellent

Nidia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Thank you
Stayed 2 nights in Mar 2025

10/10 Excellent

ALMA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Alex, Houston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is ver convenient, you close to the main square, yet it’s quiet. Staff if very friendly and helpful. Make use of the terrace. Bed/pillows/sheets are definitively an area for improvement.
Stayed 3 nights in Mar 2025

10/10 Excellent

Paola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio Las terrazas del hotel tienen una vista maravillosa de la ciudad y de la puesta del sol. Se encuentra muy cerca caminando del zócalo y del parque Juarez: excelente opción para disfrutar de San Miguel de Allende
Stayed 2 nights in Mar 2025

8/10 Good

LINDA j

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks to the staff on the front desk they were great , restaurant and bar wonderful . only thing o would consider would be to have tv with international news station in english - cbc , bbc, nbc, cnn etc at least one or two
Stayed 1 night in Mar 2025

8/10 Good

Wan Heng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice boutique hotel in great central location. Was able to check in early. Service and amenities a bit underwhelming. Did not get VIP benefits.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely charming boutique hotel! Our room, the bar and restaurant are all amazing. And the location in Centro can’t be beat. The staff are also very warm and kind. Highly recommend!
Stayed 2 nights in Feb 2025

6/10 Okay

Pedro

Traveled with partner
Liked: Staff & service, amenities
Everything close by.but pictures are not what they show and bathroom has a busted water pipe only when you turn on the water.
Stayed 3 nights in Feb 2025

4/10 Poor

Raul

Traveled with partner
Disliked: Cleanliness
A male staff worker entered our room at 6:30 am for no reason without announcing himself! It completely startled us an left us uneasy for the remainder of the stay. When we asked for an explanation, we were told that they had we had left. I would not recommend this place.
Stayed 3 nights in Feb 2025

10/10 Excellent

Roger

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel - beautiful structure. friendly staff
Stayed 4 nights in Nov 2024