A rooftop terrace, valet parking, and coffee/tea in a common area are available at this bed & breakfast. WiFi in public areas is free. Additionally, a meeting room, a library, and tour/ticket assistance are onsite.
Hotel Casa Carmen offers 11 accommodations with safes and irons/ironing boards. Rooms open to patios. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Guests can surf the web using the complimentary wired Internet access.
Bathrooms include showers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Public areas are equipped with complimentary wired and wireless Internet access. Business-related amenities at this 3-star property consist of meeting rooms and coworking spaces. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Colonial bed & breakfast also offers a rooftop terrace, a library, and tour/ticket assistance. Parking is available onsite for a surcharge.
Hotel Casa Carmen has designated areas for smoking.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
24-hour roundtrip airport shuttle on request for a surcharge
Secured valet parking on site (MXN 350 per day; includes in/out privileges)
Food and drink
Coffee and tea in common areas
Things to do
Books
Library
Private wine tours
TV in common areas
Conveniences
Limited-hour front desk
Luggage storage
Safe at front desk
Water dispenser
Guest services
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance
Business services
Coworking space
Meeting room
Outdoors
Garden
In a nature reserve
Rooftop terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
More
2 floors
Built in 1790
Colonial architecture
Designated smoking areas
Locally-owned and organized tours and activities
Water dispenser usage encouraged
Room amenities
Bedroom
Premium bedding
Bathroom
Shower
Towels provided
More
Ceiling fan
Desk
Eco-friendly toiletries
Electrical adapters
Fan
Free local calls
Individual decor
Individual furnishings
Iron/ironing board
Phone
Safe
Separate sitting area
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 10:00 AM - 7:00 PM
Front desk staffed during limited hours
Guests driving to the property should contact this property in advance (e.g., directions)
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of MXN 300 per pet (varies based on length of stay), plus a deposit of MXN 300 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available
Children and extra beds
Children 16 and younger are not allowed at this property; All guests older than 16 are welcome
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Airport shuttle fee: MXN 1800 per vehicle (one-way, maximum occupancy 3)
Secured valet parking fee: MXN 350 per day (in/out privileges)
Pet deposit: MXN 300 per night
Pet fee: MXN 300 per pet (varies based on length of stay)
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
We should mention
This property does not have elevators
Children 16 years old and younger are not permitted at this property
Property is also known as
Hotel Casa Carmen San Miguel de Allende
Hotel Casa Carmen
Casa Carmen San Miguel de Allende
Casa Carmen San Miguel Allende
Hotel Casa Carmen Bed & breakfast
Hotel Casa Carmen San Miguel de Allende
Hotel Casa Carmen Bed & breakfast San Miguel de Allende
Hotel Casa Carmen Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Very quaint and clean. . Beautiful courtyard. Staff does not speak much English and were not there to answer questions. Very convenient.
Carolyn
Stayed 5 nights in Mar 2025
10/10 Excellent
Lisa
Jan 26, 2025
Lisa
Stayed 2 nights in Jan 2025
4/10 Poor
Gabriela
Traveled with group
Jan 2, 2025
Disliked: Staff & service
Al llegar tardaron mucho en recoger el carro para llevarlo a valet parking mi esposo estuvo dando vueltas en la calles asta que finalmente recogieron el carro para estacionarlo. La habitación no tenía agua y los del hotel no mandaron a alguien a resolver el problema. Solo se disculparon por teléfono y su solución fue usar cubetas con agua para el escusado del baño y usar su baño de servicio que estaba fuera de la habitación al bajar escaleras. Esto causó un retraso en nuestros planes de año nuevo. El lugar muy bonito y serca de la plaza pero no regresaría porque tuvimos una muy mala experiencia y falta de servicio del personal.
The rooms were not in good condition. There was very little hot water and no water pressure. Some of the furniture was broken inside and outside. It is obvious that the ownership does not put money into the property. The only I can say about the hotel is the staff And the grounds. It was also a good location.
La ubicación es excelente, el patio y la áreas comunes son muy bonitas pero lo criticables es que no cuenta con estacionamiento y el servicio con valet es muy caro, el baño al interior del cuarto no es bueno y la habitación tiene un domo que no se puede obscurecer
Hubo vasrias quejas por el agua caliente que no habia, se ve que requiere mantenimento en general. El admisnistrador nuevo aun no está al 100, solicité mi vehiculo al valet y mandor traer otro "pues se ocnfundió"
El servicio exelente solo que el cuarto que nos toco esta junto a la calle y fue muy ruidoso toda la noche con la gente que pasava, no tienen secadora de pelo, no televicion y
The lovely staff and owners were attentive and warm. It’s a colonial house with a sweet sweet garden. The fact that it has only 11 rooms creates a feeling of home with guests and staff greeting each other in a familial and warm way.
carmen
Stayed 1 night in Dec 2023
10/10 Excellent
Leslie
Traveled with partner
Nov 8, 2023
Liked: Amenities
The people that worked at Hotel Carmen were wonderful and the service was excellent. We loved our stay. It’s a beautiful location and very convenient to everything walking!
A true gem of a stay! Perfectly located one block from the main plaza.
The breakfast was delicious.
The bedding was perfect.
The old colonial building is kept in very good shape.
Beautiful inside courtyard.
The staff was super courteous.
We will most definitely go back.