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Hotel del Portal San Miguel de Allende

3.0 star property

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Photo gallery for Hotel del Portal San Miguel de Allende

Reception
Exterior
Master Suite | In-room safe, desk, iron/ironing board, bed sheets
Reception
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Portal Allende 8, San Miguel de Allende, GTO, 37700
  • Allende Garden
    ‪1 min walk‬
  • San Miguel de Allende Historical Museum
    ‪1 min walk‬
  • Church of San Miguel Arcángel
    ‪1 min walk‬

Room options

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, iron/ironing board, bed sheets

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite | In-room safe, desk, iron/ironing board, bed sheets

Master Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds | In-room safe, desk, iron/ironing board, bed sheets

Junior Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Junior

In-room safe, desk, iron/ironing board, bed sheets

Room Junior

  • Sleeps 2
  • 1 King Bed(s)

Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Master

In-room safe, desk, iron/ironing board, bed sheets

Room Master

  • Sleeps 2
  • 1 King Bed(s)

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About this property

Hotel del Portal San Miguel de Allende

3-star hotel in Zona Centro
This smoke-free hotel features concierge services, dry cleaning, and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
Hotel del Portal San Miguel de Allende offers 13 air-conditioned accommodations with safes and bathrobes. Flat-screen televisions come with cable channels. In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel del Portal San Miguel de Allende features multilingual staff, tour/ticket assistance, and concierge services. Public areas are equipped with complimentary wireless Internet access. This San Miguel de Allende hotel also offers laundry facilities, dry cleaning/laundry services, and a front-desk safe.

Hotel del Portal San Miguel de Allende is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

del Portal San Miguel de Allende
Hotel del Portal San Miguel de Allende
Hotel Portal San Miguel Allende San Miguel de Allende
Hotel Portal San Miguel Allende
Portal San Miguel Allende San Miguel de Allende
Portal San Miguel Allende
Del Portal San Miguel Allende
Hotel del Portal San Miguel de Allende Hotel
Hotel del Portal San Miguel de Allende San Miguel de Allende

Hotel del Portal San Miguel de Allende Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 234 out of 645 reviews
Rating 8 - Good. 229 out of 645 reviews
Rating 6 - Okay. 99 out of 645 reviews
Rating 4 - Poor. 44 out of 645 reviews
Rating 2 - Terrible. 39 out of 645 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is very nice!!!
Stayed 1 night in Dec 2024

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was exactly what my parents and I needed. Walkable, accessible, and in the heart of San Miguel. You can tell the property is old but I think it gave it charm. There is no chair/desk and very few outlets. Not an issue for me, but can be for others. The room we had was in the back and it wasn’t loud, I could only hear the church bell faintly. There’s complimentary coffee in the morning and each staff member was helpful. I would book again. Thank you!
Stayed 4 nights in Dec 2024

6/10 Okay

Jorge

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
It was not what we expected
The one on the picture had a balcony, but not the one we got. The room looked like it was being remodeled and they just threw us in. The receptionist was sitting constantly right outside our room, which made it uncomfortable
Stayed 1 night in Dec 2024

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Mireya

Stayed 1 night in Oct 2024

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Hey there I really enjoyed staying in this hotel, because the area is safer, and also they have a good Mexican restaurant, that ones is cheaper.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jeanette

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente trato de Lili, super atenta y amable. La habitación le faltaron más tomacorrientes pero por lo demás muy bien y esta super céntrico.
Stayed 1 night in Nov 2024

10/10 Excellent

JORGE, new york

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location great view great staff
Stayed 1 night in Nov 2024

8/10 Good

Martha

Stayed 1 night in Oct 2024

6/10 Okay

Annie

Very inexpensive and last minute option in a great location in San Miguel. Unfortunately they were doing some construction, and we lost water multiple times during our stay. The staff was super friendly, but I wouldn’t say this was the most reliable option given the issues we had with a primary resource like water. Given the cost though, we weren’t entirely surprised.
Stayed 1 night in Oct 2024

10/10 Excellent

Mario Samuel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Tanya

Traveled with partner
Liked: Staff & service
Had an amazing stay I loved the view and the staff was exceptional. It does get loud in the mornings since it’s a busy area so keep that in mind. The water would stop running if you didn’t shower quick and hot water as well. It did smell a bit like drainage might be the sink since the water builds and stays in one of the corners. The room was cleaned everyday but you could still see some areas needed a bit more sweeping. Overall, great stay it’s so convenient to everything. We stayed at the master suite and I would recommend this hotel to others.
Stayed 3 nights in Oct 2024

10/10 Excellent

Martha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atencion, muy limpio, y accesible a todo y muy buen servicio
Stayed 4 nights in Oct 2024

6/10 Okay

Guojin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Olivia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lots of shopping to do
Stayed 1 night in Sep 2024

8/10 Good

Jesus alberto

Business traveler
Liked: Cleanliness, staff & service
Nice small hotel. Right in front of the main plaza and the main cathedral. Great location. Minor inconvenience is that the area is not for automobiles. So you have to park far out. But they have a parking service. Somewhat pricy. Rooms are rather small but well kept. The shower seems to behave erratically and one may be left without water in the middle of the shower. Other than that all is ok!! Employees are very patient and nice.
Stayed 3 nights in Sep 2024

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Miy bonita locasion y un perfecto servisio
Stayed 1 night in Aug 2024

10/10 Excellent

Sunny

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The property convenient to the sight seeing. Needs up keep from housekeeping. The air conditioning was leaking. Someone’s toothpaste left behind the sink questionable cleaning. Everything else was great! The staff friendly and willing to help with the stairs.
Stayed 2 nights in Aug 2024

8/10 Good

yadira

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Raquel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff.
Stayed 3 nights in Jul 2024

8/10 Good

Stuart, Teneriffe

Traveled with partner
Liked: Cleanliness, staff & service
The hotel is in a great location right on the main plaza. The king bed was comfortable and the shower was amazing. The main issue was there is no window or fresh air at all in the room (room 102). Other rooms have external windows, so recommend asking for a different room if you are offered 102. Also no fridge, kettle etc but they do offer free coffee in the foyer. A beautiful town worth visiting.
Stayed 3 nights in Jul 2024

10/10 Excellent

JOSE ALEJANDRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2024

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that in was in the most beautiful area and the main tourist attraction.
Stayed 7 nights in Jun 2024

6/10 Okay

alma rocio

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024