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Hotel Nena

3.5 star property

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Free daily full breakfast
Outdoor pool, open 10:00 AM to 8:00 PM, free cabanas, pool umbrellas
Premier Room, 2 Bedrooms | Premium bedding, in-room safe, soundproofing, free WiFi
Junior Suite, 1 King Bed | Premium bedding, in-room safe, soundproofing, free WiFi
Premier Room, 2 Bedrooms | Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Pool
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
San Francisco 32, Centro, San Miguel de Allende, GTO, 37700
  • Temple of San Francisco
    ‪1 min walk‬
  • Allende Garden
    ‪2 min walk‬
  • San Miguel de Allende Historical Museum
    ‪4 min walk‬

Room options

View all photos for Standard Suite, 1 King Bed

Standard Suite, 1 King Bed | Premium bedding, in-room safe, soundproofing, free WiFi

Standard Suite, 1 King Bed

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Bedrooms

Premier Room, 2 Bedrooms | Premium bedding, in-room safe, soundproofing, free WiFi

Premier Room, 2 Bedrooms

  • 1711 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Room, 2 Double Beds

Junior Room, 2 Double Beds | Premium bedding, in-room safe, soundproofing, free WiFi

Junior Room, 2 Double Beds

  • 258 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, in-room safe, soundproofing, free WiFi

Junior Suite, 1 King Bed

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room

Grand Room | Premium bedding, in-room safe, soundproofing, free WiFi

Grand Room

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Nena

3.5-star hotel in Zona Centro
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free full breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include concierge services, a 24-hour front desk, and tour/ticket assistance.
Hotel Nena offers 6 accommodations with espresso makers and safes. Beds feature premium bedding. 46-inch flat-screen televisions come with cable channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This San Miguel de Allende hotel also offers an outdoor pool, a terrace, and tour/ticket assistance. Guests can use the health club at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Nena has designated areas for smoking.

A complimentary full breakfast is served each morning between 9:00 AM and 11:30 AM.
Hotel Nena has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking within 1 mile from 8:00 AM to 8:00 PM
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free secured valet parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Free full breakfast available daily 9:00 AM to 11:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool
  • Private wine tours
  • Wine tours

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Free pool cabanas
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • 2 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 800 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 15 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are available for MXN 1000 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 2000 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: MXN 800 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 8:00 PM
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Nena San Miguel de Allende
Hotel Nena Adults San Miguel de Allende
Nena San Miguel de Allende
Hotel Nena Adults
Nena Adults San Miguel de Allende
Nena Adults
Hotel Nena Hotel
Hotel Nena Adults Only
Hotel Nena San Miguel de Allende
Hotel Nena Hotel San Miguel de Allende

Hotel Nena Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 301 out of 373 reviews
Rating 8 - Good. 57 out of 373 reviews
Rating 6 - Okay. 10 out of 373 reviews
Rating 4 - Poor. 4 out of 373 reviews
Rating 2 - Terrible. 1 out of 373 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lewis Bryan, New Orleans

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, staff and breakfast! The staff was super friendly and attentive
Stayed 7 nights in Nov 2024

10/10 Excellent

Wayne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024

10/10 Excellent

Brandyn

Stayed 2 nights in Oct 2024

10/10 Excellent

Linda rocio, HOUSTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotel very much. It’s small, beautiful, very well decorated, easy access to the mayority of all the shopping area, Restaurants and points of interest. pretty much you can walk everywhere. I didn’t eat in the hotel except for one breakfast that was included in the price, but that was the only thing i did not like. The staff was excellent and very helpful. The rooms were very comfy and clean. I loved the bed and the pillows. I will stay there any time again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Allan Keng Seng

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in an excellent location within walking distance to all the attractions with plenty of dining options. It is a small property with a restaurant as well as a rooftop bar. As a result, you may hear music in the evening but it tends to stop around 10pm so sleep was not an issue. The breakfast provided was delicious. The rest of the staff was very friendly and accommodating, in particular, Tadeo at the front desk who went above and beyond to help us with all of our needs during the stay. I highly recommend this property for your next stay in this beautiful town of San Miguel de Allende.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jacqueline, houston

Liked: Cleanliness, staff & service, property conditions & facilities
Great unique hotel😄 Breakfast was delicious! Everything 5 to 6 minute walk.Staff very friendly.
Stayed 3 nights in Oct 2024

8/10 Good

charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only downside is that the hotel is one entity and the food and beverage operated by a outside company / that part of the operation could use some "tweaking"
Stayed 4 nights in Jul 2024

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Es como llegar a la casa de tu tía rica excelente servicio
Stayed 2 nights in Sep 2024

10/10 Excellent

amy j.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and great food! Grateful
Stayed 3 nights in Sep 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
good hotel great staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Gustavo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, staff really friendly
Stayed 2 nights in Sep 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Sep 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Carlos

Stayed 1 night in Aug 2024

10/10 Excellent

Grecia

Stayed 2 nights in Aug 2024

10/10 Excellent

Ruben, Calexico

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great the property is conveniently located, excelente value, comfortable and the bar and restaurant onsite are great!!
Stayed 1 night in Sep 2024

10/10 Excellent

Bonnies

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great!
Stayed 6 nights in Aug 2024

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great service !
Stayed 3 nights in Aug 2024

10/10 Excellent

Leticia Lira, San Antonio

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property front desk staff a little not so friendly but property was great.
Stayed 4 nights in Aug 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
This was a beautiful property in a fantastic area of San Miguel. The front desk staff were wonderful and helpful. When our first room ended up being too close to a busy/loud area of the hotel, they graciously moved us to a better room. The only disappointment was some negative behavior of an employee who made it a point to be borderline rude during the breakfast service a couple of days and charging for an extra breakfast roll, water or coffee refill, after we were informed by her that a number of our items were unavailable for two days of our pre-paid breakfast. (It was unpleasant enough service that we opted out of our third day of our pre-paid breakfast to eat outside of the hotel.) The management kindly removed those charges however and were always accommodating so I would definitely stay here again on a future visit to San Miguel!
Stayed 3 nights in Aug 2024

10/10 Excellent

Ricardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service. Great option for dinner and breakfast at La Doña.
Stayed 1 night in Aug 2024

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities
This is a historic building that was once a mansion now converted into a hotel. It has a lovely open courtyard, which serves the dining room. The staff is outstanding. My only suggestion would be to lower the volume of the music in the evening for anyone who wants to sleep before 10 AM the music is too loud and all the rooms open onto the courtyard.
Stayed 5 nights in Aug 2024

10/10 Excellent

Aditi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel in a great location. Staff was courteous and professional
Stayed 2 nights in Jul 2024

10/10 Excellent

Catherine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Nos recibieron con una copa de vino. Excelente hotel, camas deliciosas, la alberca también muy agusto, el personal muy muy amable y atento. Ubicación excelente, el desayuno tmb muy rico
Stayed 1 night in Jul 2024