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Hotel Nena

3.5 star property

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Free daily full breakfast
Junior Suite, 1 King Bed | Premium bedding, in-room safe, soundproofing, free WiFi
Outdoor pool, open 10:00 AM to 8:00 PM, free cabanas, pool umbrellas
Interior detail
Rooftop terrace

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Pool
  • Pet friendly
$192
includes taxes & fees
Dec 2 - Dec 3

Explore the area

View in a map
San Francisco 32, Centro, San Miguel de Allende, GTO, 37700
  • Place, Church of San Miguel Arcángel
    ‪3 min walk‬
  • Place, Allende Garden
    ‪3 min walk‬
  • Place, San Miguel de Allende Historical Museum
    ‪3 min walk‬

Room options

View all photos for Junior Room, 2 Double Beds

Junior Room, 2 Double Beds | Premium bedding, in-room safe, soundproofing, free WiFi

Junior Room, 2 Double Beds

9.8 out of 10
Exceptional
(6 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Suite, 1 King Bed

Standard Suite, 1 King Bed | Premium bedding, in-room safe, soundproofing, free WiFi

Standard Suite, 1 King Bed

9.4 out of 10
Exceptional
(19 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, in-room safe, soundproofing, free WiFi

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room

Grand Room | Premium bedding, in-room safe, soundproofing, free WiFi

Grand Room

8.8 out of 10
Excellent
(3 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Bedrooms

Premier Room, 2 Bedrooms | Premium bedding, in-room safe, soundproofing, free WiFi

Premier Room, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 1711 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

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About this property

Hotel Nena

3.5-star hotel in Zona Centro
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free full breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include concierge services, a 24-hour front desk, and tour/ticket assistance.
Hotel Nena offers 6 accommodations with espresso makers and safes. Beds feature premium bedding. 46-inch flat-screen televisions come with cable channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This San Miguel de Allende hotel also offers an outdoor pool, a terrace, and tour/ticket assistance. Guests can use the health club at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Nena has designated areas for smoking.

A complimentary full breakfast is served each morning between 9:00 AM and 11:30 AM.
Hotel Nena has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking within 1 mile from 8:00 AM to 8:00 PM
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free secured valet parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Free full breakfast available daily 9:00 AM to 11:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool
  • Private wine tours
  • Wine tours

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Free pool cabanas
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • 2 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 15 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are available for MXN 1000 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 3800 per vehicle (roundtrip, maximum occupancy 2)
  • Pet fee: MXN 1000 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 8:00 PM
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Nena San Miguel de Allende
Hotel Nena Adults San Miguel de Allende
Nena San Miguel de Allende
Hotel Nena Adults
Nena Adults San Miguel de Allende
Nena Adults
Hotel Nena Hotel
Hotel Nena Adults Only
Hotel Nena San Miguel de Allende
Hotel Nena Hotel San Miguel de Allende

Hotel Nena Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 338 out of 421 reviews
Rating 8 - Good. 66 out of 421 reviews
Rating 6 - Okay. 11 out of 421 reviews
Rating 4 - Poor. 4 out of 421 reviews
Rating 2 - Terrible. 2 out of 421 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

James

Stayed 4 nights in Aug 2025

10/10 Excellent

Victoria

Liked: Staff & service
Stayed 5 nights in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and welcoming staff. My room was VERY spacious, clean and French doors to the pool. The whole property was very quaint and Eve and the restaurant staff were all very helpful.
Stayed 3 nights in Jul 2025

6/10 Okay

Belinda

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

dana

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and very upscale
Stayed 3 nights in Jul 2025

10/10 Excellent

LIVIU

Liked: Cleanliness
Stayed 3 nights in Jun 2025

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities
It was conveniently located about a 2 minute walk to the plaza & tons of rooftop bars. Property is was very well maintained and decor was superb.
Stayed 3 nights in May 2025

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

andrew

Stayed 8 nights in Mar 2025

10/10 Excellent

Claudio Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely recommend Hotel Nena, the staff is amazing!!! They make sure everything is well taken care of and you’re within walking distance to lots of must see and do places.
Stayed 4 nights in May 2025

8/10 Good

JEAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and comfortable. It was in a modernized historical hacienda that kept many of the old architectural features. The staff is the gem here. They were all friendly and helpful.
Stayed 5 nights in May 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Santiago

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and cozy
Stayed 3 nights in Apr 2025

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe, quiet and close to everything. Highly recommended.
Stayed 7 nights in Apr 2025

10/10 Excellent

Eva D

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was literally a perfect experience. The hotel staff was very warm and carrying in attentive. The room was awesome. It was close to everything. I would stay there again without a doubt
Stayed 5 nights in Apr 2025

10/10 Excellent

Russell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly situated in the heart of San Miguel de Allende, this hotel offered an ideal base for exploring the city's colorful streets and historic sites. The staff consistently demonstrated warm hospitality, with attentive service that made us feel genuinely welcome throughout our stay. Our room was impeccably clean and conveniently located beside the pool area. While there was some ambient noise in the evenings, it consistently quieted down by 10pm, and our portable sound machine effectively masked any remaining sounds, ensuring peaceful nights. The property features an excellent on-site restaurant, La Doña de San Miguel, which served delicious breakfast and lunch options on the ground floor. The restaurant's rooftop space was a particular highlight, offering breathtaking panoramic views that created the perfect setting for watching the sunset over the city's distinctive skyline. We would definitely choose this hotel again for its prime location, friendly service, and overall excellent value.
Stayed 6 nights in Mar 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful. The service staff is excellent. Our room was not what we expected but the upgrade was easy and just beyond fantastic. The restaurant on site was delicious. It was a perfect visit.
Stayed 4 nights in Mar 2025

10/10 Excellent

Henry

Stayed 3 nights in Mar 2025

8/10 Good

Stephen, Indianapolis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Gret location Capable staff
Stayed 6 nights in Mar 2025

10/10 Excellent

Edna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VIP benefits included champagne upon arrival, speciality chocolates, free breakfast, front staff arranged for tours, transportation from Mexico City and also to Querataro Airport. This hotel is 5 stars in our opinion.
Stayed 4 nights in Mar 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
My go to hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Milko

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and location. Prime!! Will definitely come back to Hotel Nena.
Stayed 4 nights in Mar 2025

8/10 Good

Jillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice remodeled older property Pretty exposed stone and lovely people working there. The rooms have no windows and are dark and in need of some repairs mostly in the bathrooms like the cabinets
Stayed 3 nights in Feb 2025

10/10 Excellent

Dominique

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet property centrally located in a magical city... Everything about SMA and Hotel Nena within it was/has been nothing short of wonderful. 10 out of 10---would absolutely recommend.
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute little hotel right in the heart of town. Rooms are very comfortable and the service and restaurant were great.
Stayed 2 nights in Feb 2025