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Hotel Nena

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Nena

Free daily full breakfast
Outdoor pool, open 10:00 AM to 8:00 PM, free cabanas, pool umbrellas
Premier Room, 2 Bedrooms | Terrace/patio
Junior Suite, 1 King Bed | Premium bedding, in-room safe, soundproofing, free WiFi
Premier Room, 2 Bedrooms | Premium bedding, in-room safe, soundproofing, free WiFi

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Room service
  • Pool
  • Pet friendly

Explore the area

Map
San Francisco 32, Centro, San Miguel de Allende, GTO, 37700
  • Temple of San Francisco
    1 min walk
  • Allende Garden
    2 min walk
  • San Miguel de Allende Historical Museum
    4 min walk

Room options

View all photos for Standard Suite, 1 King Bed

Standard Suite, 1 King Bed | Premium bedding, in-room safe, soundproofing, free WiFi

Standard Suite, 1 King Bed

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Bedrooms

Premier Room, 2 Bedrooms | Premium bedding, in-room safe, soundproofing, free WiFi

Premier Room, 2 Bedrooms

  • 1711 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Room, 2 Double Beds

Junior Room, 2 Double Beds | Premium bedding, in-room safe, soundproofing, free WiFi

Junior Room, 2 Double Beds

  • 258 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, in-room safe, soundproofing, free WiFi

Junior Suite, 1 King Bed

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room

Grand Room | Premium bedding, in-room safe, soundproofing, free WiFi

Grand Room

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

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The price is $272
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$326 total
includes taxes & fees
Jan 12 - Jan 13
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About this property

Hotel Nena

3.5-star hotel in Zona Centro
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free full breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include concierge services, a 24-hour front desk, and tour/ticket assistance.
Hotel Nena offers 6 accommodations with espresso makers and safes. Beds feature premium bedding. 46-inch flat-screen televisions come with cable channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This San Miguel de Allende hotel also offers an outdoor pool, a terrace, and tour/ticket assistance. Guests can use the health club at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Nena has designated areas for smoking.

A complimentary full breakfast is served each morning between 9:00 AM and 11:30 AM.
Hotel Nena has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking within 1 mile from 8:00 AM to 8:00 PM
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free secured valet parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Free full breakfast available daily 9:00 AM to 11:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool
  • Private wine tours
  • Wine tours

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Free pool cabanas
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • 2 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 800 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 15 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are available for MXN 1000 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 2000 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: MXN 800 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 8:00 PM
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Nena San Miguel de Allende
Hotel Nena Adults San Miguel de Allende
Nena San Miguel de Allende
Hotel Nena Adults
Nena Adults San Miguel de Allende
Nena Adults
Hotel Nena Hotel
Hotel Nena Adults Only
Hotel Nena San Miguel de Allende
Hotel Nena Hotel San Miguel de Allende

Hotel Nena Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 289 out of 356 reviews" "
Rating 8 - Good. 54 out of 356 reviews" "
Rating 6 - Okay. 8 out of 356 reviews" "
Rating 4 - Poor. 4 out of 356 reviews" "
Rating 2 - Terrible. 1 out of 356 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
good hotel great staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Gustavo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, staff really friendly
Stayed 2 nights in Sep 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Sep 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Carlos

Stayed 1 night in Aug 2024

10/10 Excellent

Grecia

Stayed 2 nights in Aug 2024

10/10 Excellent

Ruben, Calexico

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great the property is conveniently located, excelente value, comfortable and the bar and restaurant onsite are great!!
Stayed 1 night in Sep 2024

10/10 Excellent

Bonnies

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great!
Stayed 6 nights in Aug 2024

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great service !
Stayed 3 nights in Aug 2024

10/10 Excellent

Leticia Lira, San Antonio

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property front desk staff a little not so friendly but property was great.
Stayed 4 nights in Aug 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
This was a beautiful property in a fantastic area of San Miguel. The front desk staff were wonderful and helpful. When our first room ended up being too close to a busy/loud area of the hotel, they graciously moved us to a better room. The only disappointment was some negative behavior of an employee who made it a point to be borderline rude during the breakfast service a couple of days and charging for an extra breakfast roll, water or coffee refill, after we were informed by her that a number of our items were unavailable for two days of our pre-paid breakfast. (It was unpleasant enough service that we opted out of our third day of our pre-paid breakfast to eat outside of the hotel.) The management kindly removed those charges however and were always accommodating so I would definitely stay here again on a future visit to San Miguel!
Stayed 3 nights in Aug 2024

10/10 Excellent

Ricardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service. Great option for dinner and breakfast at La Doña.
Stayed 1 night in Aug 2024

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities
This is a historic building that was once a mansion now converted into a hotel. It has a lovely open courtyard, which serves the dining room. The staff is outstanding. My only suggestion would be to lower the volume of the music in the evening for anyone who wants to sleep before 10 AM the music is too loud and all the rooms open onto the courtyard.
Stayed 5 nights in Aug 2024

10/10 Excellent

Aditi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel in a great location. Staff was courteous and professional
Stayed 2 nights in Jul 2024

10/10 Excellent

Catherine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Nos recibieron con una copa de vino. Excelente hotel, camas deliciosas, la alberca también muy agusto, el personal muy muy amable y atento. Ubicación excelente, el desayuno tmb muy rico
Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great . Will recommend this to everyone
Stayed 5 nights in Jul 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent 👌
Stayed 4 nights in Jul 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantatsic and comfortable room, great people, excellent service including turndown, great vibe, breakfast was very good.
Stayed 2 nights in Jun 2024

10/10 Excellent

Gerardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Jun 2024

10/10 Excellent

Coraima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice, it was more like an hacienda with suites that lead out to a restaurant. Adults only, was super nice. Pool was small but it was nice. The breakfast was hands down amazing!
Stayed 1 night in Jun 2024

10/10 Excellent

Carlos

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet hotel within walkable distance of the central square.
Stayed 2 nights in Jun 2024

10/10 Excellent

Elizabeth, Denver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel. Very well located and super confortable. The staff is amazing and they made my trip exceptional
Stayed 2 nights in Jun 2024

10/10 Excellent

Kenneth John

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We had a wonderful stay. Great facility, food was excellent and the staff very attentive and helpful. It is centrally located and so easy to walk to events, museums, galleries and shops. Concierge lined up an auto tour of the city for us. There 2 weeks and no time for boredom. Hotel had a small pool and we had a whirlpool on our balcony. Would recommend to anyone who wants to experience San Miguel de Allende
Stayed 13 nights in Jun 2024

10/10 Excellent

kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, room was beautiful and the restaurant on property was amazing. Would recommend hotel. Cleanliness and bed were amazing.
Stayed 4 nights in May 2024