6/10 Okay
Richard, Kirkfield
Traveled with partner
Mar 12, 2025
Liked: Staff & service
We stayed at this hotel 4 nights in the past 2 weeks. The first 2 nights, March 2nd and 3rd, were good. We were on the second floor, room 214, the room was good. We used the pool and the water seemed a bit cloudy, I figured it was because it was after a weekend and the pool had a lot of use. But when we came back for Mar. 9th and 10th we went to use the pool again and the water was still cloudy, even worse than the week before. I did see someone working around the pool mechanical area so I am assuming they knew about an issue, but they should have posted the pool to use with caution because I felt the pool was not looking the best. There was garbage around the pool in the shrubs for the 2 days we were here, the waiter serving around the pool could have picked it up.
On our second visit here, 9th and 10th we were on the first floor, room 110. There was a fairly strong septic smell in the corridor going to our room. The room was dull and never did get any sun coming through the window. The bathroom was clean but the glass door and the tiles in the shower and bathroom glass door seemed to be stained with soap scum.
There were a couple of other small things around the room and hotel that made this place feel more like a 3 star hotel rather than the 5 star as advertised.
The front desk staff and bell boy were very freindly and accomadating.
We walked to the artisan market in about 25 minutes, we are over 70 years old so younger people could do it in a shorter time I am sure.
Richard
Stayed 2 nights in Mar 2025