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Hotel & Spa Doña Urraca San Miguel de Allende

4.0 star property

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Photo gallery for Hotel & Spa Doña Urraca San Miguel de Allende

Outdoor pool, sun loungers
Exterior
Bathroom sink
Hallway
Hot tub, steam room, body treatments, hydrotherapy, aromatherapy

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Spa
  • Laundry
  • 24/7 front desk
  • Pool

Explore the area

Map
Hidalgo 69 Colonia Centro, San Miguel de Allende, GTO, 37700
  • San Miguel de Allende Public Library
    ‪3 min walk‬
  • Artisan Market
    ‪4 min walk‬
  • Angela Peralta Theater
    ‪5 min walk‬

Room options

View all photos for Superior Suite

Superior Suite | Frette Italian sheets, premium bedding, down comforters

Superior Suite

  • 678 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Queen Bed

Frette Italian sheets, premium bedding, down comforters

Junior Suite, 1 Queen Bed

  • 387 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Pool

Real de Minas San Miguel de Allende

  • Pool
  • Pet friendly
  • Kids pool
  • Free WiFi
4.2 out of 5, Very Good, (1262)
The price is $96
per night
$111 total
includes taxes & fees
Feb 20 - Feb 21
Real de Minas San Miguel de Allende

About this property

Hotel & Spa Doña Urraca San Miguel de Allende

4-star hotel in Zona Centro
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free valet parking are also provided. Other amenities include a snack bar/deli, a steam room, and coffee/tea in a common area.
Hotel & Spa Doña Urraca San Miguel de Allende offers 23 accommodations with minibars and laptop-compatible safes. Select Comfort beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include deep-tissue massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, Hotel & Spa Doña Urraca San Miguel de Allende features an outdoor pool and a steam room. Dining options at the hotel include a restaurant and a snack bar/deli. Business-related amenities at this 4-star property consist of a business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. This Beaux Arts hotel also offers spa services, tour/ticket assistance, and a garden. Guests can use the outdoor pool at a partner property. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Onsite self parking and valet parking are complimentary.

Hotel & Spa Doña Urraca San Miguel de Allende is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:30 AM.
Hotel & Spa Doña Urraca San Miguel de Allende has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free extended parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: MXN 150 to 250 for adults and MXN 100 to 150 for children
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Prenatal massages
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Beaux Arts architecture
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from November 20 2024 to November 19 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 150 to 250 for adults, and MXN 100 to 150 for children
  • Airport shuttle fee: MXN 1200 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Doña Urraca Hotel
Doña Urraca Hotel San Miguel de Allende
Suites & Spa Dona Urraca Hotel San Miguel De Allende
Hotel Doña Urraca San Miguel de Allende
Hotel Doña Urraca San Miguel Allende
Doña Urraca San Miguel de Allende
Hotel Doña Urraca
Doña Urraca San Miguel Allende
Hotel Spa Doña Urraca
& Dona Urraca Miguel Allende
Hotel & Spa Doña Urraca San Miguel de Allende Hotel

Hotel & Spa Doña Urraca San Miguel de Allende Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 354 out of 709 reviews
Rating 8 - Good. 206 out of 709 reviews
Rating 6 - Okay. 89 out of 709 reviews
Rating 4 - Poor. 35 out of 709 reviews
Rating 2 - Terrible. 25 out of 709 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Charley

Traveled with partner
Nice place to stay...would have been nice if the breakfast was included
Stayed 4 nights in Oct 2024

6/10 Okay

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2024

4/10 Poor

eduardo

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Tuvimos dos habitaciones, en una el aire acindicionado goteo que dejó un charco. En la segunda habitación no sirvió el Control del AC y por más que esperamos tampoco enfrío el AC solo hizo ruido.
Stayed 1 night in Sep 2024

10/10 Excellent

Piper

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When our first property fell through, Expedia booked us at Dona Urraca. We were very pleased with this property on many levels: it was very comfortable and clean, and the location was wonderful! There was a park close by, as well as easy walking to Zona Central. Lots of shopping and dining choices nearby and it was very easy to catch an inexpensive Uber right on the corner.
Stayed 3 nights in Aug 2024

4/10 Poor

Renee

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The rooms in this property are nice and look the way they are presented online. However, the surrounding property, ie the pool, dining at the on-site restaurant, etc are not up to par. The worst part is that the people working the front desk have limited or no grasp of English which is unfortunate since there were problems with the room that they could not understand or resolve. They also use some very harsh chemicals for cleaning that make it hard to breathe in the rooms. If you do choose to stay here, I would say to request to stay on the back side of the hotel because the rooms that front the streets, which were the ones we were staying in, are allowed 24 hours a day. It's a major thoroughfare for buses, motorcycles, and people partying and walking home in the wee hours of the morning as well as those who talk and scream as they're going to work in the early hours of the day - at four and 5:00 a.m. So, if you ever want to sleep for even a few hours on your vacation, please ask for a room that is not at the front of the small property!
Stayed 4 nights in Jul 2024

8/10 Good

Wayne

Stayed 1 night in Jun 2024

4/10 Poor

Victor

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel needs a lot of maintenance, shower not working properly, the A/C pretty old, noisy and took ages to cool down the room. Tables just close to fall apart. Too expensive for such a bad room. The slippers were previously used, not even matching the numbers. Will never come back.

10/10 Excellent

Yvonne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So beautiful

10/10 Excellent

laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Fabiola

Traveled with group
Liked: Cleanliness, staff & service, amenities
It would be great if management periodically check heating systems and hot water availability in each room . It took several attempts to fix everything in our room. It was no fault of the staff who tried to accommodate as much as they could.
Stayed 4 nights in Dec 2023

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Overall good experience. Just a bit loud since we got a room right next to the street. It was at walking distance of downtown church .
Stayed 5 nights in Dec 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
It was amazing I just didn’t like that breakfast was not included because we reserves through expedia and did not have the same privileges.
Stayed 3 nights in Aug 2023

8/10 Good

jose antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien localizada pero la recámaras con mucha luz externa en la noche y temprano por la mañana una de ellas con algo de olor a drenaje los muebles muy grandes pero no muy cómodos
Stayed 3 nights in Aug 2023

8/10 Good

Alma

Stayed 4 nights in Jul 2023

6/10 Okay

Khara

Traveled with group
Liked: Cleanliness, staff & service
I wouldn’t consider this a 4-star hotel by any means. Our stay was fine but there are definitely things that need to be worked on. The phone in our room didn’t work; the AC in our room barely worked; the safe in our room stopped working the last two days; our key cards kept failing to work; the internet service was BAD; and the restaurant never seemed to be open.
Stayed 5 nights in Jul 2023

10/10 Excellent

Adriana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente! Hicieron de nuestro paseo a San Miguel un momento agradable! El hotel es bello, muy limpio y su personal amable y dispuesto a ayudar. Gracias. Muy céntrico y nos ayudaron con recomendaciones de taxis.
Stayed 3 nights in Jun 2023

6/10 Okay

Maria

Traveled with family
Liked: Cleanliness, staff & service
Location
Stayed 2 nights in Jun 2023

10/10 Excellent

Octavio

Stayed 1 night in Jun 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

8/10 Good

Julio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly personnel, roomy suite for 4 adults, great location. Only some amenities need update/upgrade
Stayed 1 night in May 2023

10/10 Excellent

Viviana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio y el servicio muy amable
Stayed 2 nights in Apr 2023

10/10 Excellent

roberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I love everything about this place it was really nice room.clean and staff was super helpful. Location was fantastic as well

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, a little old.
Stayed 2 nights in Apr 2023

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2023