Krystal Grand Residences & Villas San Miguel de Allende

4.0 star property

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Photo gallery for Krystal Grand Residences & Villas San Miguel de Allende

Relax by the serene pool surrounded by lush landscaping and modern architecture.
Relax in a spacious room with a large bed, wardrobe, and large window.
Relax in a cozy living space with a comfortable sofa set, dining table, and small island with bar stools.
Relax and dine with a view of the urban landscape from this rooftop space, featuring a table, chairs, and a potted plant.
Relax in our spacious lobby with sofas, chairs, and a reception desk, surrounded by a beautiful plant arrangement and a stunning city view.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Carr. San Miguel - Celaya 41, Fracc. Villa de Los Frailes, San Miguel de Allende, GTO, 37790
  • Juarez Park
    ‪4 min drive‬
  • Church of San Miguel Arcángel
    ‪4 min drive‬
  • Allende Garden
    ‪5 min drive‬

Room options

House (Santo Domingo)

9.6 out of 10
Exceptional
(4 reviews)
  • 2439 sq ft
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 1 Queen Sofa Bed

Aldama Flat

  • 1096 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Recreo Flat - Departamento Familiar

  • 957 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Casa Umaran

  • 1802 sq ft
  • Sleeps 4
  • 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed

Recreo

8.0 out of 10
Very good
(5 reviews)
  • 1016 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Aldama Pent House, Departamento Familiar

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Recreo Pent House, Departamento familiar

  • 1530 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Apartment with Garden View

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

House with Garden View

  • Sleeps 8
  • 1 Queen Bed and 3 Double Beds

Apartment with Garden View

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Apartment with Garden View

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Apartment with Garden View

  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

House with Garden View

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Apartment with Garden View

  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

Similar properties

About this property

Krystal Grand Residences & Villas San Miguel de Allende

4-star San Miguel de Allende hotel with private yards
This smoke-free hotel features an outdoor pool, a restaurant, and spa services. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a garden, and charcoal grills are onsite.
Krystal Grand Residences & Villas San Miguel de Allende offers 22 accommodations with hair dryers and irons/ironing boards. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services.
The hotel offers a restaurant. Wireless Internet access is complimentary. This San Miguel de Allende hotel also offers an outdoor pool, spa services, and a terrace. Onsite self parking is complimentary.

Krystal Grand Residences & Villas San Miguel de Allende is a smoke-free property.

Krystal Grand Residences & Villas San Miguel de Allende has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • Spa services

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 850 per pet, per night
Up to 110 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: MXN 850 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

KrystalGrandResidences VillasSMdeAllende
Krystal Grand Residences Villas San Miguel de Allende
Krystal Grand Residences & Villas San Miguel de Allende Hotel

Krystal Grand Residences & Villas San Miguel de Allende Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 55 out of 88 reviews
Rating 8 - Good. 22 out of 88 reviews
Rating 6 - Okay. 7 out of 88 reviews
Rating 4 - Poor. 2 out of 88 reviews
Rating 2 - Terrible. 2 out of 88 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice well maintained property with many amenities. Staff was very welcoming.
Stayed 3 nights in Feb 2025

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

alma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The problem we experience was on second day there we had no hot water, when we reported the problem we were told that maintenace had left for the day. We loved the property and plan to revisit the area. THanks the Garcia's untell next time.
Stayed 2 nights in Oct 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing experience. Staff was friendly, food in restaurant was delicious. Only complaint was there was no hot water during our stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Robson, Worcester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Carolina

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
My reservation when I arrived at the hotel, was not there , they gave me an emergency room after arguing a long wait, the room was smaller, with capacity for 6 people and not for 8 as I requested, the staff attention was terrible, I didn’t have towers , blankets , and when asked for them they told me that I had to go get them .

4/10 Poor

Perla

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms don’t have heat and for kids was very cold. We reserved for 3 nights but we left on the second day again was very cold for my little ones. They don’t have portable heater to offer the restaurant it’s for 9 to 4 pm only No lock on sliding doors so we don’t feel comfortable leaving our things on the room
Stayed 4 nights in Dec 2023

10/10 Excellent

Zeno Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Dec 2023

10/10 Excellent

DORA

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, clean and the staff was very kind and helpful.

10/10 Excellent

Samira, East Elmhurst

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

JOSE-JUVENAL

Liked: Cleanliness, staff & service, property conditions & facilities
Ofertaron desayuno incluido y al final solo se justirficaron que el resturante estaba cerrado.
Stayed 1 night in Apr 2025

10/10 Excellent

Hilde Cloudette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Ruth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal tiene una gran apertura, sin embargo no cuentan con algunas condiciones necesarias para atender a toda la gente q llega. 1. En las habitaciones hay un botiquín de primeros auxilios vacío, llamas a recepción y tampoco tienen material. 2. Cierran el restaurant-bar el domingo en la tarde y no abren los lunes, hay q salir a comprar. 3. Hay poco personal. 4. En la habitación salen los olores de la coladera, sobretodo en las tardes-noches. 5. El restaurant tiene muy pocas opciones para elegir a un precio elevado en relación a otros lugares. 6. Aconsejo poner un escurridor para los trastes. 7. Fuimos 4 y solo pusieron una toalla para la alberca el 1er día, los otros días las pedimos para los pequeños porque daba la impresión de que no querían prestarla. Decían "ahorita se las llevan" y terminabas regresando por una mas. 8. El agua de la alberca está muy fría, pueden aprovechar el sol para colocar celdas que calienten al agua. 9. No entendimos porque hay 2 puertas para entrar y salir, están a unos metros una de las otra, pero el vigilante de los residentes te manda al vigilante del hotel 10. Me impresionó el cuidado de los jardines. 11. Nos gustó la distribución de los departamentos y las facilidades de cocina, refri, lavadero, varias tv, buena señal, buena selección de canales, wifi, seguridad. 12. Hace falta sombra, todo está directo al sol, los autos y todo se derrite, no hay toldos, ni sótano, faltan mas árboles q den sombra. 13. El precio muy accesible 14. GRACIAS!
Stayed 2 nights in Apr 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super lugar!!

Me encanta este lugar. Es la segunda vez que llego aquí. El servicio es muy bueno, el lugar super lindo, como un mini pueblito. El restaurante muy rico y buenos precios! Lo recomiendo!!
Stayed 1 night in Apr 2025

8/10 Good

Paola

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LA ALBERCA ES MIUY BAJA , EN PROFUNDIDAD Y EL AGUA MUY FRIA.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena opción!

Todo Super! Excelente servicio de Jesús y Ross. El lugar es muy bonito, la casa muy cómoda, limpia y amplia. Solo no salió agua caliente, solo templada.
Stayed 1 night in Mar 2025

6/10 Okay

Sergio

Stayed 4 nights in Feb 2025

10/10 Excellent

Leonardo

Stayed 3 nights in Mar 2025

6/10 Okay

Jorge Omar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Si vas con niños, no vayas a este lugar

Solo íbamos mi hijo (4 años) y yo. Busque un lugar con alberca por obvias razones. El lugar es bonito y las villas están bonitas, per la alberca tiene agua fría, no entiendo como en un lugar exclusivo no son para prender la caldera y al menos mantenerla tibia. Saque a mi hijo temblando y no disfrutamos el objetivo que teníamos.
Stayed 1 night in Mar 2025

6/10 Okay

Kathya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un dia antes de irnos no habia agua ni para aseo personal. Estuvimos esperando hasta 3pm para poder lavarnos los dientes y bañarnos, a esa hora ya habiamos ordenado algo para comer en la habitación, como a las 3.30 regreso el agua pero un par de horas despues nos dejaron sin agua otra vez. Pedimos a recepción que por lo menos nos llevaran 2 cubetas para asearnos a lo cual nos respondieron que no era posible. Los planes que teniamos para nuestro ultimo dia por supuesto no funcionaron. Como un a hotel así puede quedarse sin agua??? Los empleados todos muy amables pero el hotel no tiene muy buenas amenidades por ej. Tiene una cocina grande pero sin cafetera.
Stayed 4 nights in Mar 2025

10/10 Excellent

EZEQUIEL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jorge Humberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La tranquilidad y el estilo de la propiedad
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
La habitacion anunciada indicaba 140m2 que seguramente incluyen un roof-top inutilizable de 70m2. Realmente el "penthouse" es eso porque esta en el ultimo piso abajo del roof-top, que ademas no es privado y todos los departamentos de esa torre tienen acceso a el. Por lo demas esta bien.
Stayed 1 night in Mar 2025

10/10 Excellent

ANA MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente, el trato del personal muy bueno, cualquier cosa lo solucionaban en especial Iván el Gerente
Stayed 2 nights in Feb 2025