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LOtel-Casa Arca

3.5 star property

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Photo gallery for LOtel-Casa Arca

Outdoor pool
Front of property
Deluxe Double Room | Living area | 45-inch flat-screen TV with satellite channels, TV, fireplace
Premiun Suite King with Bathtub | Balcony view
Outdoor pool

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Room service
  • Laundry
  • Pool

Explore the area

Map
Calle Relox # 22, Col. Centro, San Miguel de Allende, GTO, 37700
  • Allende Garden
    ‪1 min walk‬
  • San Miguel de Allende Historical Museum
    ‪2 min walk‬
  • Church of San Miguel Arcángel
    ‪3 min walk‬

Room options

View all photos for Suite

Suite | Minibar, in-room safe, desk, blackout drapes

Suite

  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Suite King

Shower, free toiletries, bathrobes, slippers

Signature Suite King

  • 549 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite King With Bathtub

Suite King With Bathtub | Bathroom | Shower, free toiletries, bathrobes, slippers

Suite King With Bathtub

  • 549 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room

  • 549 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Premiun Suite King with Bathtub

Premiun Suite King with Bathtub | Minibar, in-room safe, desk, blackout drapes

Premiun Suite King with Bathtub

  • 753 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite King With Bathtub

Master Suite King With Bathtub | Minibar, in-room safe, desk, blackout drapes

Master Suite King With Bathtub

  • 678 sq ft
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

LOtel-Casa Arca

3.5-star hotel in Zona Centro
This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free cooked-to-order breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a poolside bar, 2 coffee shops/cafes, and a snack bar/deli are onsite.
LOtel-Casa Arca offers 22 accommodations with fireplaces and minibars. 45-inch flat-screen televisions come with satellite channels and Netflix. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Dining is available at the restaurant and guests can grab coffee at one of the 2 coffee shops/cafes. The hotel also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers an outdoor pool, a rooftop terrace, and spa services. Onsite self parking and valet parking are complimentary. A total renovation of this property was completed in November 2023.

LOtel-Casa Arca has designated areas for smoking.

A complimentary cooked-to-order breakfast is served each morning between 8 AM and 11:30 AM.
Jacinto 1930 - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 11:30 AM
  • 2 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Jacinto 1930

Things to do

  • Arcade/game room
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Rooftop terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas
  • Renovated entire property - November 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with satellite channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

L'Otel 1218 Concept House Hotel San Miguel de Allende
L'Otel 1218 Concept House Hotel
L'Otel 1218 Concept House San Miguel de Allende
L'Otel 1218 Concept House
L otel at 1218 Concept House
LOtel-Casa Arca Hotel
L'Otel at 1218 Concept House
Lotel at Doce18 Concept House
L'Ôtel at Dôce18 Concept House
LOtel-Casa Arca San Miguel de Allende
LOtel-Casa Arca Hotel San Miguel de Allende

LOtel-Casa Arca Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 216 out of 251 reviews
Rating 8 - Good. 21 out of 251 reviews
Rating 6 - Okay. 6 out of 251 reviews
Rating 4 - Poor. 4 out of 251 reviews
Rating 2 - Terrible. 4 out of 251 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Victoria

Stayed 2 nights in Dec 2024

10/10 Excellent

Teresita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Diego, Chula Vista

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful! Thank you,
Stayed 2 nights in Nov 2024

10/10 Excellent

Daniel

Stayed 5 nights in Oct 2024

10/10 Excellent

Daisy, Lancaster

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel in walking distance from the centro
Stayed 2 nights in Nov 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Paulaanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, small, elegant hotel right in the middle of everything. The rooms are big, spacious and amazing!! The hotel offers a small pool area with a beautiful view of the top of the church, a small roof top deck, an area for cocktails, etc. A restaurant with excellent food and an excellent staff. Our stay was WONDERFUL - thank you!!
Stayed 5 nights in Oct 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little piece of San Miguel Heaven

The hotel is amazing. The property is so beautiful. The staff was very accommodating. A lot of special little touches. Me and my family felt at home. The restaurant was delicious. We had a great stay and are planning our return very soon.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sergio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Clean rooms and nearby shopping.
Stayed 2 nights in Sep 2024

10/10 Excellent

ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

arturo

Stayed 2 nights in Jul 2024

10/10 Excellent

Ethlyn, yonkers

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was just as pictured. Clean and very comfortable. Staff was kind, helpful and friendly. We had an enjoyable stay.
Stayed 5 nights in Aug 2024

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the hotel! The staff was very friendly and the hotel very nice and clean. Would definitely come back!
Stayed 2 nights in Aug 2024

10/10 Excellent

Ezequiel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great place to stay. close to everything.

Nice property. Has a nice restaurant and food was great.
Stayed 1 night in Jul 2024

10/10 Excellent

juan david

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

jimena, san diego

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel I've ever stayed in. This hotel is just one star. Very bad service, the food is terrible and the rooms are dirty, ac doesn't work and there are bugs everywhere. the staff is unfriendly
Stayed 2 nights in Jul 2024

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Luxury

We had a delightful one night stay. The room was large and spotless, beds comfy, and decor beautiful. This hotel is close to everything in the center of town. Our room was well insulated, we didn’t hear a thing. Lastly, the staff was attentive and experienced a wonderful complimentary breakfast!
Stayed 1 night in Jun 2024

10/10 Excellent

Magda Irene

Stayed 2 nights in Jun 2024

10/10 Excellent

MICHAEL

Stayed 1 night in Jun 2024

10/10 Excellent

McGregor James, Chandler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience. Beautiful place to wine taste, tequila taste, and good breakfast selection, all included with the stay.
Stayed 3 nights in Jun 2024

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Jordan

Stayed 3 nights in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

I had a wonderful stay at L’Ôtel Casa Arca! Lovely room, A+ location, excellent staff, and it’s a beautiful space
Stayed 4 nights in Jun 2024

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful it is perfect if you want to walk around town and see the little shops.
Stayed 2 nights in Jun 2024