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NUMU Boutique Hotel, The Unbound Collection by Hyatt

5.0 star property

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Photo gallery for NUMU Boutique Hotel, The Unbound Collection by Hyatt

Outdoor pool, free cabanas
Exterior
Exterior
Lobby
Outdoor pool, free cabanas

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Gym
  • Pool
  • Spa

Explore the area

Map
NEMESIO DIEZ NO 20, COLONIA CENTRO, San Miguel de Allende, GTO, 37700
  • Juarez Park
    ‪1 min walk‬
  • Allende Institute
    ‪5 min walk‬
  • Church of San Miguel Arcángel
    ‪7 min walk‬

Room options

View all photos for Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Suite

  • 656 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room, 1 King Bed

  • 558 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Queen Beds

  • 409 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite

Presidential Suite | Premium bedding, pillowtop beds, minibar, in-room safe

Presidential Suite

  • 1464 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 440 sq ft
  • Sleeps 2
  • 1 King Bed

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Outdoor pool

Live Aqua San Miguel de Allende

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4.6 out of 5, Wonderful, (724)
The price is $390
per night
$514 total
includes taxes & fees
Mar 9 - Mar 10
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About this property

NUMU Boutique Hotel, The Unbound Collection by Hyatt

5-star hotel in Zona Centro
2 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Other amenities include 2 bars/lounges, a health club, and a snack bar/deli. Change of towels is available on request.
NUMU Boutique Hotel, The Unbound Collection by Hyatt offers 44 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This San Miguel de Allende hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include facials. The spa is open daily.
In addition to a full-service spa, NUMU Boutique Hotel, The Unbound Collection by Hyatt features an outdoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A complimentary manager's reception is offered each day. Wireless Internet access is complimentary.

Event facilities measuring 344 square feet (32 square meters) include conference space. This luxury hotel also offers a steam room, a rooftop terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite covered valet parking is complimentary.

NUMU Boutique Hotel, The Unbound Collection by Hyatt is a smoke-free property.

A complimentary manager's reception is offered each day.
NOIA - Onsite restaurant.
Enrique - Onsite restaurant. Open daily.
Bar at the Lobby - Onsite lobby lounge. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: USD 22 for adults and USD 12 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bar at the Lobby
  • Enrique
  • NOIA

Things to do

  • 18-hole adjacent golf course
  • Evening entertainment
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Golf clubs/equipment
  • Health club
  • Optional golf privileges
  • Outdoor pool
  • Private wine tours
  • Steam room

Family friendly

  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 344 square feet of conference space
  • Meeting room

Outdoors

  • Free pool cabanas
  • Garden
  • Rooftop terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in hallways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2022
  • Communal living room
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic water bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 116 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 70 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 22 for adults and USD 12 for children
  • Airport shuttle fee: USD 150 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: USD 116 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 70 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Numu Boutique Hotel
Numu Boutique Hotel BY Hyatt
NUMU Boutique Hotel The Unbound Collection by Hyatt
Numu Boutique Hotel in The Unbound Collection by Hyatt
NUMU Boutique Hotel, The Unbound Collection by Hyatt Hotel

NUMU Boutique Hotel, The Unbound Collection by Hyatt Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 70 out of 77 reviews
Rating 8 - Good. 5 out of 77 reviews
Rating 6 - Okay. 1 out of 77 reviews
Rating 4 - Poor. 0 out of 77 reviews
Rating 2 - Terrible. 1 out of 77 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maya H., El Dorado Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location!
Stayed 3 nights in Aug 2024

10/10 Excellent

Daniela

Stayed 2 nights in Jul 2024

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a great place to stay in S. M. A.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing! The staff was extremely friendly and helpful! Poncho the hotel mascot is the best!
Stayed 3 nights in Oct 2024

10/10 Excellent

Yassaman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel with great amenities
Stayed 4 nights in Oct 2024

10/10 Excellent

Lissette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Aug 2024

10/10 Excellent

Regina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Aug 2024

10/10 Excellent

CLAUDIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and drinks are overpriced!
Stayed 3 nights in Jul 2024

8/10 Good

Jennifer Martens, San Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nicely located. Staff is very helpful. Breakfast is wonderful!
Stayed 7 nights in May 2024

10/10 Excellent

Jorge Ignacio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 1 night in May 2024

10/10 Excellent

Brett

Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience. Excellent staff. Super accommodating! Very friendly. Very clean. Lots of cute corners
Stayed 2 nights in Mar 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I wish I could rate the staff higher than ‘excellent”, from the concierge staff to the housekeepers to the porters, all fantastic. A special shout out to ‘Pancho’ , the resident mascot dog (Bernese Mountain Dog). Breakfast is wonderful and the rooftop restaurant and bar is lovely. The rooms are a little small but they have all the necessities and great showers. IMO it is in the nicest part of town, just the right amount of quiet yet convenient to everything you would want to see. Oh yes, they have their own parking garage if you choose to rent a car.
Stayed 5 nights in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional stay in San Miguel
Outstanding hotel in the heart of San Miguel. Everything about our stay was exceptional. The service and comfort level were excellent. Dinner at the rooftop restaurant was the best of our vacation.
Stayed 3 nights in Jan 2024

10/10 Excellent

Rose

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Barney

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at Numu! Great property and fantastic staff! Will definitely be back!
Stayed 5 nights in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Celina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this property!! Rooms were nice and staff was nice and extremely helpful with anything we needed. Room service was fast and breakfast was always delicious. Hotel was within walking distance to center. We will definitely be back here on our next trip.
Stayed 4 nights in Nov 2023

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very new and peaceful. It has a “Zen” like environment. The staff is professionally cordial and attentive. The only inconvenience was the elevator was often out of order during my stay. Its location is within walking distance of the iconic cathederal.
Stayed 3 nights in Nov 2023

10/10 Excellent

Gustavo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place - the service is on a whole different level - simply flawless and beyond
Stayed 2 nights in Nov 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were soo kind and patient and caring . I just had a knee replacement .. they were very caring .
Stayed 3 nights in Oct 2023

10/10 Excellent

Marco

Traveled with partner
Liked: Amenities
This is a brand new hotel. Everything about it was amazing. Staff was super friendly and helpful. Good at both restaurants was delicious. The hotel itself is beautiful. Loved the artwork all around. And especially loved Pancho, the hotel dog. The sweetest dog with the biggest puppy eyes. Will be staying there on our next trip down to San Miguel!!
Stayed 3 nights in Oct 2023

10/10 Excellent

Maia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I spent 10 days at this beautiful hotel. The design layout of this hotel is stunning not to mention that the views from the roof top pool are stunning. But really what made this property special is the staff they were kind of friendly and very engaged in a way that was very easy. Actually one of the more beautiful places I've stayed as far as overall approach and feeling at ease. And the hotel dog Pancho made it all the better. Thanks to all.
Stayed 11 nights in Aug 2023

10/10 Excellent

Douglas

Traveled with family
Liked: Amenities
It was great staff was great
Stayed 3 nights in Aug 2023