Hotel Iorana Tolache

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Iorana Tolache

Outdoor pool, sun loungers
Outdoor pool, sun loungers
Interior
Exterior detail
Interior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Laundry
  • Parking included
  • Breakfast included

Explore the area

Map
Avenida Pukará 11 - Quitor, San Pedro de Atacama, Antofagasta, 1410000
  • Meteorite Museum
    11 min walk
  • San Pedro Church
    16 min walk
  • Plaza de San Pedro de Atacama
    17 min walk

Room options

Superior Triple Room

  • 269 sq ft
  • Sleeps 3
  • 3 Twin Beds

Superior Twin Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Single Room

  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

Suite Double

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

Suite Single

  • 323 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

Hotel Iorana Tolache

3-star San Pedro de Atacama hotel with private yards
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite.
Hotel Iorana Tolache offers 35 accommodations, which are accessible via exterior corridors and feature complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Business-friendly amenities include desks and phones. Bathrooms include showers. Housekeeping is offered daily and hair dryers can be requested. Cribs/infant beds (surcharge) are also available.
Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers an outdoor pool, multilingual staff, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available on request) and an area shuttle. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Iorana Tolache is a smoke-free property.

A complimentary buffet breakfast is served each morning between 8:00 AM and 10:00 AM.
Onsite venue - Overlooking the garden, this family restaurant serves breakfast and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 8:00 PM on request
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • No elevator

More

  • 1 floor
  • 4 buildings
  • Built in 2002
  • Smoke-free property

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

More

  • Access via exterior corridors
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CLP 50000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CLP 35000 per person (roundtrip)
  • Airport shuttle fee per child: CLP 35000 (roundtrip)
  • Late check-out fee: CLP 50000 (subject to availability)
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Iorana Tolache
Hotel Iorana Tolache San Pedro De Atacama
Iorana Tolache
Iorana Tolache San Pedro De Atacama
Hotel Iorana Tolache Hotel
Hotel Iorana Tolache San Pedro de Atacama
Hotel Iorana Tolache Hotel San Pedro de Atacama

Hotel Iorana Tolache Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 22 out of 67 reviews" "
Rating 8 - Good. 29 out of 67 reviews" "
Rating 6 - Okay. 12 out of 67 reviews" "
Rating 4 - Poor. 3 out of 67 reviews" "
Rating 2 - Terrible. 1 out of 67 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

James

Traveled with group
Disliked: Staff & service, property conditions & facilities
I did not stay here. Room was hot, no hot water Restaurant was not operating. Receptionist agreed room were not acceptable and no charge would be made. We went elsewhere. But charges were made anyway
Stayed 2 nights in Oct 2023

8/10 Good

Michael, San Diego, CA

Liked: Cleanliness, staff & service, room comfort
20 minute walk from town
A pleasant hotel with the dining room looking across a maize field to a fine view of Licancabur and other volcanoes. Rooms are clean but basic -- no phone, TV, internet or air conditioning (but a large fan and a radiator). Wifi in public areas is fine for email, too slow for downloading large attachments. Dinner service is friendly and the food is well-prepared but the menu is limited -- salads and hot sandwiches. Few of the staff speak English.
Stayed 3 nights in Jan 2018

10/10 Excellent

Fefe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The hotel is really good! The staff are always willing to help you and very friendly! The external area is super nice! Is a great place if you want to relax and be in a quiet and peaceful place, different from the crowd and loud San Pedro center.
Stayed 7 nights in Dec 2017

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2017

10/10 Excellent

Reto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect accommodation for a relaxing stay
- very friendly staff - clean and cozy room - nice pool - good breakfast - quiet location
Stayed 5 nights in Oct 2017

6/10 Okay

Julia

Liked: Cleanliness
Disliked: Staff & service
ok hotel, but could be better
We stayed here for one week. pros: The rooms were ok and clean, and the reception staff was friendly. The location is ca 10-15 minutes walking from San Pedro center. cons: breakfast is a hit or miss - if there is enough food, breakfast is good. However, the kitchen staff doesn't care to check on the buffet, and half of the mornings there was basically no food left when we got there. When asking the kitchen staff to refill, they were very rude and unfriendly (but brought more food after a while). Also, if you don't like loud music, this place isn't for you, since the kitchen staff is listening to music at a very high volume. The pool is kind of dirty, water has a green color and there are small green algae growing on the pool walls.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great restaurant, beautiful views
Had an incredible dinner here and it's so beautiful to watch the sunset from the dining room.

4/10 Poor

Ram, Pleasanton

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Maybe true of San Pedro de Atacama in general...
Atacama is a great place to visit but why are the hotels so terrible in facilities yet charge sky high prices? I am staying at the Cumbres in touristy but convenient Puerto Varas, southern Chile at the same price for 10 times the convenience. This hotel has good staff and a decent lunch / dinner menu but the facilities resemble a dusty bug infested Motel 6. Far from the main street of San Pedro (15 min walk at best which can turn unbearable with afternoon sun). Unfortunately, staying in Calama and doing the sights can be inconvenient. Grit your teeth and go to this place if you do not have a better option (which is unlikely since the Cumbres is probably the only decent place in San Pedro).

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, sub-par location.
Honestly the hotel itself was great. Unbeatable view, good service, room quality was decent. The location isn't the most convenient though.

6/10 Okay

Nita, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable hotel
This hotel is not downtown, but since San Pedro de Atacama is a small place, I was able to walk to the plaza and see the church which is the main attraction. The hotel is at the end of a secluded, unpaved and unlit street but as a single traveler I did not feel unsafe because there is traffic from other hotels on the way. Whatever reservations I had about the location melted away once I reached the property. It is a charming place, dotted with cactus and native plants. The room was basic, but comfortable and clean. The reception guys are especially thoughtful - I was scheduled to leave the next morning at 6 but the breakfast begins at 7:30 AM. They put out a (modified) breakfast for me in the dining room and ensured that I had something to eat before I left.

8/10 Good

Bernhard, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquil hotel in walking distance to San Pedro
The 15 minute walk from the hotel to the village is often mentioned as a problem in other reviews. I see this as an advantage that makes for a tranquil setting. Tour operators will anyway collect you straight from the hotel. Staff was friendly and helpful, wifi in reception and restaurant area and breakfast decent as well.

6/10 Okay

Jasna, Santiago de Chile

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel with a beautiful view
The hotel is located outside the town so it is quiet and it is surrounded by green areas. It has a very nice pool and area to sit outdoors. The view to the mountains is fantastic. The reservation included dinner, but this was very disappointing. In the first place there is no door between the kitchen and the dining area so you hear everything that happens in the kitchen and unfortunately the cook likes listening to bad music very loud and sing along, this combined with the music for the dining area is just stressful. We asked if the kitchen could turn down the volume of the music and received a: "really?". Dinner was not good, we all had salmon with rice and tomatoes, and the rice was without any salt, we got uneven salmon portions (my son had a normal sized piece, me a much smaller piece than him and my husband seems to have received what was left over: three very tiny pieces from different cuts ..), and only my son got tomatoes on the side.... Breakfast was a loud experience again, I had to ask one more time if the volume of the kitchen music could be lowered ....

8/10 Good

Dave , USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel with pool; 15 minute walk to town
Friendly staff manages this property well. Rooms are basic but clean and modern. Breakfasts are OK, lunches and dinners are good to excellent. Nice pool and lounge area. Good views of the mountains. I would stay here again. But, if you don't want to walk to town or get a cab, this is not the place for you.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long. Walk to town
The food was only ok. The hotel is a good 2km hot walk into town The staff were really nice especially Nadia!

8/10 Good

Wilma, Seattle, WA

Liked: Staff & service, property conditions & facilities, room comfort
Beautiful hotel and even better staff
The hotel is just a 10-15 minute walk away from the main town. It makes for a very peaceful and quiet setting. The location is gorgeous with the desert sunset just outside your door. Our experience was the staff was first rate. Unfortunately, we had to deal with a family emergency and the staff went beyond the call of duty to help us. They all stayed late and allowed us use of their phone and computers to address our issue.

10/10 Excellent

Emery, Apple Valley, MN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful stay
Wonderful

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice service. It was comfortable and clean…not luxurious but we were out exploring the whole time. Nice breakfast and dinner included in the rate.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
And Dinner too
This hotel is about 1/2 mile out of town but walkable. It was a great location on the long holiday weekend when San Pedro was very crowded. The staff was very friendly and helpful. This hotel included breakfast and dinner, a great feature because after touring during the day, we could relax, have a drink and enjoy dinner. Though not warm enough for me, the hotel also has a pool and I enjoyed sitting in the shade taking advantage of WiFi. I would highly recommend this hotel. Not plush, but a great choice!

10/10 Excellent

Helen, Missouri, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We liked this hotel
Everything is very new in this hotel. Breakfast and one of lunch or dinner is included, hot water and private bathroom in each hotel room. We like this place. However, this hotel is a little far from the town San Pedro de Atacama. We took the taxi going to/returning from the town; the taxi costs 3000 peso each way. We tried to walk back to the hotel one day, but we got lost; then, we took a taxi. During the day, inside the room is hot if the window is not open. In the night, the room temperature drops. First we could not fall to sleep, and then we woke up feeling cold. Be prepared for this drastically changing climate.

4/10 Poor

David

Disliked: Property conditions & facilities, room comfort
Awaiting refurbishment
Has potential. Unfortunately rooms need much attention (broken towel rail, broken wardrobe door handles, nor all lights operative). Grounds unkempt, gift shop closed, wine tasting cave closed. Food - very poor quality and little choice.. Bar not operating. Staff and manager pleasant.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice little escape!
The staff are amazing. View is amazing. Room is amazing. Simply amazing! Worth every cent!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a nice vacation
The staff is extremely accommodating and very friendly. The location is quiet and convenient...close to ruins and the pueblo. All within walking distance. The meals were above average and the common restaurant area and the rooms are situated with the view of the Andes in mind. The hot water does go hotter or colder when someone else in the room uses it but that's easy to deal with. The Santiago office needs to get proper directions to the hotel. When you enter San Pedro, take an immediate right and cross one stream!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
-
Very good experience though a little bit overpriced for the facilities of the hotel