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Captain Morgan's Retreat

3.5 star property

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Photo gallery for Captain Morgan's Retreat

Suite, 2 Bedrooms | Terrace/patio
Exterior
Lobby
Suite, 1 Bedroom | Private kitchenette
Family Cabana | In-room safe, free WiFi, bed sheets, alarm clocks

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Housekeeping
  • Spa
  • Laundry

Explore the area

Map
Captain Morgans Retreat, San Pedro
  • Boca del Rio
  • San Pedro Belize Express Dock
    ‪18 min drive‬
  • Secret Beach
    ‪22 min drive‬
  • San Pedro (SPR-John Greif II)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Living room

Suite, 1 Bedroom

  • 550 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Beach Cabana

Deluxe Beach Cabana | In-room safe, free WiFi, bed sheets, alarm clocks

Deluxe Beach Cabana

  • Ocean view
  • 420 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | In-room safe, free WiFi, bed sheets, alarm clocks

Suite, 2 Bedrooms

  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for 2 Bedroom Condo

2 Bedroom Condo | In-room safe, free WiFi, bed sheets, alarm clocks

2 Bedroom Condo

  • 1615 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Family Cabana

Family Cabana | In-room safe, free WiFi, bed sheets, alarm clocks

Family Cabana

  • Ocean view
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Beach Cabana

Beach Cabana | In-room safe, free WiFi, bed sheets, alarm clocks

Beach Cabana

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Villa

1 Bedroom Villa | In-room safe, free WiFi, bed sheets, alarm clocks

1 Bedroom Villa

  • Partial ocean view
  • 678 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite

Executive Suite | In-room safe, free WiFi, bed sheets, alarm clocks

Executive Suite

  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About this property

Captain Morgan's Retreat

3.5-star San Pedro hotel steps from Belize Barrier Reef
Spend the day catching some rays at the beach, relaxing by one of Captain Morgan's Retreat's 2 outdoor swimming pools, or pampering yourself at the full-service spa.
Captain Morgan's Retreat offers 25 air-conditioned accommodations with safes and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). In-room massages and hair dryers can be requested. Housekeeping is provided daily.
2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Rose Spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a mud bath and a hot tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.
Captain Morgan's Retreat features 2 outdoor swimming pools. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

This beach hotel also offers spa services, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available on request) is offered to guests. Onsite self parking is complimentary.

Captain Morgan's Retreat is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Morgan's Table - Overlooking the ocean and pool, this restaurant serves breakfast, lunch, dinner, and light fare.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 9:00 PM on request
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: BZD 15 to 30 for adults and BZD 10 to 20 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Morgan's Table

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Full-service spa
  • Kayaking
  • Snorkeling
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Dock
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Mud bath
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 6:00 PM
Front desk staffed during limited hours

Renovations and closures

The property is closed in September.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
6 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately BZD 15 to 30 for adults, and BZD 10 to 20 for children
  • Airport shuttle fee: BZD 100 per room (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and outdoor lighting

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property

Property is also known as

Captain Morgan's
Captain Morgan's Retreat
Captain Morgan's Retreat Hotel
Captain Morgan's Retreat Hotel San Pedro
Captain Morgan's Retreat San Pedro
Captain Morgan`s Retreat Hotel San Pedro
Captain Morgan's Retreat Belize/San Pedro
Captain Morgans Retreat Hotel
Captain Morgans Retreat San Pedro
Captain Morgan's Retreat Belize/Ambergris Caye
Captain Morgan's Retreat Resort San Pedro
Captain Morgan's Retreat Resort
Captain Morgan's Retreat Pedr
Captain Morgan's Retreat Hotel
Captain Morgan's Retreat San Pedro
Captain Morgan's Retreat Hotel San Pedro

Captain Morgan's Retreat Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 62 out of 183 reviews
Rating 8 - Good. 73 out of 183 reviews
Rating 6 - Okay. 32 out of 183 reviews
Rating 4 - Poor. 10 out of 183 reviews
Rating 2 - Terrible. 6 out of 183 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The staff was incredibly accommodating. Even waited for us the night we arrived to not close the kitchen and have dinner since during the week there are minimal dining options after 8pm. Overall, great experience. Food and Spa was great too.
Stayed 3 nights in Feb 2025

10/10 Excellent

Tana-Marie

Stayed 3 nights in Feb 2025

10/10 Excellent

Amy, Saskatoon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 7 nights in Feb 2025

10/10 Excellent

Tracy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our cabana! It was right on the ocean, authentic, clean, and had lots of room for the two of us. We loved the location, it close but not too close to the heart of the city so we had lots of things to do that were close but did not have to deal with the busy downtown. The only things we did not love were the beds (we found it hard) and the cost of the drinks and food at the resort. It was more expensive so we left all the time to eat and drink. One thing to be aware of in general is that no restaurants or coffee shops open unitl 8am so if you are an early riser ensure you have snacks and coffee in your room!
Stayed 7 nights in Feb 2025

4/10 Poor

Lynette

Disliked: Cleanliness, staff & service, property conditions & facilities
Our air conditioner leaked for two days before we realized because it was going into my travel purse so we didn’t hear it. They fixed that. I also told them that our tv didn’t work because it needed an antenna cable. I was told that our room didn’t have one. Normally when we vacation we don’t watch tv but when it rained for two days we needed it. My husband lost a room key on the dock. I told the office right away. They said it was ok. One employee can ruin the whole trip. Fortunately for us it was the last morning. He charged me $25 for the room key and never compensated for the ruined bag and no tv. I asked for a manager and he said first he wasn’t there. Then by the time I got done talking and asked when the manager will be there. He told me they didn’t have one. I just paid it and learned to never go back
Stayed 9 nights in Jan 2025

6/10 Okay

Kimberly, Covington

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The pictures on Expedia and their site are VERY outdated. The resort exterior is super run down and underwhelming. You drive up and the first thing you see is the "casino" which is closed and dilapidated. We got there around 6:30 and the lobby was closed luckily a worker let us into our room. 1/2 the resort is going through renovation which was not mentioned so the main pool would not be a place you would want to hang out. The cabana we stayed in was nice- definitely dated but served the purpose. There was 4 of us and we were given 3 towels (we got more the next day) and there was nowhere to hang anything. We had bathroom towels all over the room. I am sure this place used to be amazing, but it has definitely lost a lot of its luster. We really didn't do anything there but sleep. There were two pools but we did not use either as they did not seem that clean. We got one cup of coffee for $5usd that was Kirkland brand but did not get any food so not sure quality there. We had stayed at the Belizan Shores last year and wished we would have moved but it was too much of a hassle. All of the staff that we talked to were great- friendly and attentive.
Stayed 4 nights in Jan 2025

8/10 Good

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

6/10 Okay

vicky

Traveled with partner
Liked: Cleanliness, staff & service, amenities
No acess to beach, wait staff were very friendly, however the delivery of food was extremely slow even when no one was there but you. We felt that the staff did their jobs very well.we stayed 10 days and enjoyed our stay and our villa looked just like the pictures.
Stayed 11 nights in Jan 2025

10/10 Excellent

Kimberly, Auburn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this place make it so enjoyable. Service was great and the restaurant and chef were the best. We stayed in the original palapa’s / casitas and they have been redone nicely with local paintings, a nice couch and refrigerator.
Stayed 5 nights in Jan 2025

6/10 Okay

Janet, Bronx

Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2024

6/10 Okay

Samuel

Traveled with family
Liked: Cleanliness, staff & service
Routinely ran out of pool towels
Stayed 2 nights in Dec 2024

8/10 Good

Jason

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property outside the main town of San Pedro. The staff was excellent, and helped with what we needed. Would recommend.
Stayed 5 nights in Dec 2024

2/10 Terrible

ozetta

Traveled with family and small children, Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction going on the property and the property next door. Lots of early morning noise. Advertising beach from property when it should was bayside. You don’t have access to beach. When eating in breakfast Restaurant lots of bees swarming us. Staff was dishonest in trying to work on our concerns.
Stayed 4 nights in Dec 2024

6/10 Okay

Tina, East Providence

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
This was my 3rd stay at Captain Morgan's & definitely my most disappointing. Pre-arrival, Alex was most helpful. However, once there the attention to guests went downhill. After being delayed a day due to weather, you would think the room would be ready upon arrival, but it was not. There was construction at the main pool area which was both noisy &unnerving. While construction is unavoidable, there was no advance notice or even any acknowledgement of it. The chef did not show up one morning until almost noon (we were informed he was out partying the night before), so there was no breakfast available. The safe in the room broke & started beeping incessantly. We asked for maintenance who could not fix it. They managed to stop the beeping, but then it went off in the middle of the night at 12:45AM with no one around to help. BUT the worst & most disconcerting part was when we rented a golf cart. They stated they had none available but 5 minutes later one magically appeared & we were sent on our way. The steering was tight but hey its a golf cart not a car. Soon after, we could barely steer at all & coasted into the gas station where the attendant, Mike, had to help us maneuver in. He informed us that it was completely broken axel & the front end was not even bolted on! We very cautiously made our way back to the resort. They then tried to replace the cart for us with one that had no brakes! An hour later a safe cart was delivered. Very disappointed and won't return
Stayed 7 nights in Nov 2024

4/10 Poor

KEVIN

Disliked: Property conditions & facilities
The property is under construction. Noise of the machines started around 7:00 AM. Hammer drills were used on the side of the building all day long. The construction materials and debris were stored just outside our door. The staff while friendly, were only able to give us two bath towels and 1 roll of toilet paper for out unit. When out, we had to go ask for more at the front desk. There was never any bottled water in the lobby for us to fill our water cups. It felt like the management was trying to account for every penny.
Stayed 3 nights in Oct 2024

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We went during the down season- which in some regards was the absolute best bc we felt like we had the whole resort to ourselves! It was so quiet! We had the pool to ourselves, beach to ourselves. Amazing.
Stayed 3 nights in Aug 2024

6/10 Okay

Vanessa

Stayed 2 nights in Aug 2024

8/10 Good

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2024

6/10 Okay

Gina

Traveled with group

UGGHHHHH---

We had dinner at the restaurant our first night and I know people that own condos here and I know the owner-however the Chef/Waiter at the restaurant CHARGED US DOUBLE for what should have been ONE SEAFODD PLATTER-there was not enough food for 2 people--we had 2 small lobster tail, one scoop of rice, one serving of vegetable and 8 SHRIMP. I live in Belmopan and this should have been $75 BZD not the $150 BZD were charged and I complained to the owner who said she would take care of it--however went to go check out today and NOPE THE CHARGES WERE ON OUR BILL ---honestly this kind of customer service that is not okay for anyone, especially for Belizean locals!! The picture is what I was charged $150 BZD--not worth it!!
Stayed 3 nights in May 2024

8/10 Good

martha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and the service
Stayed 8 nights in Apr 2024

10/10 Excellent

juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is well developed. The interior is a bit antiquated but clean and functional. The resort has organized everything needed to travelers, ie.. golf cart rental (on property) WiFi passwords, on site restaurant and bar ( great food) , swimming pool and a/c unit that works great, transportation to and from the airport (additional fees) and an on site convenience store. A major plus that we didn’t realize until the end of our trip was that the resort operated on a super quiet generator. The island during our trip encountered multiple days and hours without electricity. At the resort we never were inconvenienced due to the loss of power in the area. We respectfully turned off our lights and a/c when we went out exploring the island and can’t imagine trying to sleep without a/c. The staff is friendly and treated us like royalty. This was our first stay at the resort and would stay there again without hesitation.
Stayed 6 nights in Apr 2024

6/10 Okay

Hugh

Traveled with family
Liked: Cleanliness

Quiet But Basic Accomodations

The location is probably 4 miles from the town of San Pedro. The cabanas was nice and our location was right on the beach. You must rent a golf cart for your entire stay - to get to restaurants groceries, etc. They was a restaurant on site but the the service is miserably slow and attention to detail is nonexistent. If you like quiet accommodations and far from San Pedro this is your place. Not sure if the swimming pool is fit to swim but during our 5-day stay we only saw one guy swimming there. The room was clean but I would classify it as basic accommodations.
Stayed 5 nights in Apr 2024

8/10 Good

Amber

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
When we came 8 years ago there were more amenities. We were a little disappointed to see that they no longer had the swim-up bar overlooking the water and you couldn't charge anything to your room. You always have to have your money with you. Lots of construction and changes happening. They should at least warn anyone trying to book. Overall, we still enjoyed our time there. Hard to have a bad time on Ambergris Caye.
Stayed 8 nights in Apr 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very incredible staff . Very good food. Amazing location away from town. Very nice rooms.
Stayed 15 nights in Apr 2024