10/10 Excellent
Erica
Aug 27, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my entire time spent at the Mayan Princess Hotel. From the minute I checked in, Natalie, Helen, the wonderfully sweet Housekeeping staff, and Security who ensured I was safe every night. Natalie and Helen at the Front Desk went above and beyond with their customer service. They always greeted me with Ms. Erica which is a very nice touch. There's multiple examples of them both going the extra mile and I was very grateful. Mayan Princess is the cutest boutique hotel. The room was perfect for me, the AC worked beautifully, the bed was comfy, the kitchenette was a nice addition, but mostly, the beachfront balcony. It's centrally located within San Pedro Town. It's a safe area with plenty to see and do around. I walked the area each day/evening and never felt unsafe. San Pedro is a lovely island with beautiful and kind people, an island I fell in love with, and would definitely stay at the Mayan Princess when I return. Thank you for making my solo vacation a great one. Feeling safe and cared for was a huge plus.
Erica
Stayed 7 nights in Aug 2024