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The Watermark Hotel

4.0 star property

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Photo gallery for The Watermark Hotel

Outdoor pool
Lobby sitting area
Family Suite | 1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe
2 bars/lounges
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • Room service
  • Housekeeping
  • Parking included

Explore the area

Map
1/4 Mile North, Tres Cocos Area, Ambergris Caye, San Pedro, Belize District
  • San Pedro Belize Express Dock
    ‪6 min drive‬
  • San Pedro Town Hall
    ‪6 min drive‬
  • Secret Beach
    ‪36 min drive‬
  • San Pedro (SPR-John Greif II)
    ‪7 min drive‬

Room options

View all photos for Signature Room

Signature Room | 1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Signature Room

10.0 out of 10
Exceptional
(1 review)
  • 984 sq ft
  • Lagoon view
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Studio, 1 King Bed, Non Smoking, Courtyard View

Deluxe Studio, 1 King Bed, Non Smoking, Courtyard View | 1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Deluxe Studio, 1 King Bed, Non Smoking, Courtyard View

8.0 out of 10
Very good
(2 reviews)
  • 370 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | 1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Standard Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 272 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Family Room

  • 781 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Double Room, 2 Queen Beds, Non Smoking, Courtyard View

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Standard Double Room, 2 Queen Beds, Non Smoking, Courtyard View

9.0 out of 10
Wonderful
(4 reviews)
  • 474 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Suite

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Luxury Suite

10.0 out of 10
Exceptional
(1 review)
  • 506 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Studio, 1 King Bed, Non Smoking, Ocean View

Panoramic Studio, 1 King Bed, Non Smoking, Ocean View | 1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Panoramic Studio, 1 King Bed, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • 582 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

The Watermark Hotel

4-star San Pedro hotel steps from Belize Barrier Reef
This hotel features an outdoor pool, a restaurant, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Other amenities include a fitness center, a coffee shop/cafe, and conference space.
The Watermark Hotel offers 50 air-conditioned accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This San Pedro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and ceiling fans. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The Watermark Hotel features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

Event facilities measuring 2963 square feet (275 square meters) include conference space. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Onsite self parking is complimentary.

The Watermark Hotel has designated areas for smoking.

The Sky View Restaurant - This poolside restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Sky View Restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,963 square feet of conference space

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • Built in 2023
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 15 percent

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

The Watermark Hotel Hotel
The Watermark Hotel San Pedro
The Watermark Hotel Hotel San Pedro

The Watermark Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 77 out of 130 reviews
Rating 8 - Good. 29 out of 130 reviews
Rating 6 - Okay. 16 out of 130 reviews
Rating 4 - Poor. 6 out of 130 reviews
Rating 2 - Terrible. 2 out of 130 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid at ALL costs!!!

This hotel is in cahoots with the San Pedro police to exhort tourists for money. The manager will call the police then you’ll be threatened to be arrested (over something very petty) if you dont pay the police the money. The police then give the hotel (the manager) a kick back. Happened to us and I’ve heard other stories from people that had very similar situation happened. Pictures online of the hotel are VERY deceiving. The roof top pool is an oversized bath tub. So small and useless. No one hangs out up there and it closes at 5pm. The hotel does not have but one ice machine and it is on the rooftop that closes at 5pm so….i had two very large un authorized charges on my card that I had to dispute. It claims ocean front but between the hotel and the beach is a junk yard of hotel remodeling materials you’re forced to look at. If you like being scammed this is the hotel to stay at!! If not, avoid at ALL costs!!
Stayed 3 nights in Feb 2025

10/10 Excellent

Seethal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was really amazing from the room and the staff was very helpful and friendly . Definitely recommend it.
Stayed 2 nights in Mar 2025

10/10 Excellent

Janea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location, beautiful hotel!

I would definitely stay here again! It is perfectly located. Only a 5-7 min good cart ride to town, 15 min ride to secret beach. Bed was extremely comfortable and the hotel staff was very accomodating! Loved my stay!
Stayed 4 nights in Feb 2025

8/10 Good

Karen

Liked: Cleanliness, property conditions & facilities
Mostly good. Far from other amenities but that is my fault for not doing more research. First morning there I had to be somewhere at 8 am. The front desk promised me a ride there but was a half hour late and then the driver had no idea where to take me after saying she did. She ended up dropping me off a 15 minute walk from where I was to be.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jannay

Stayed 6 nights in Mar 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully appointed rooms. Very comfy beds. Very clean and service was very good. Patio with pool was stunning. We loved our stay!
Stayed 5 nights in Mar 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Martin

Stayed 8 nights in Mar 2025

4/10 Poor

jaime

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Noisy & highly overpriced. You have to wear earplugs to sleep there. It’s located on the main drag so you hear construction trucks starting at 4 AM and golf carts all night. Outlet did not work so my phone did not charge. It’s hard to sleep because it’s too bright. All the doors are glass so you can see light through them from the main hallway.must have eye cover. The hot water heater doesn’t work well. It doesn’t get hot enough and then another time it will fluctuate and go from too cold to too hot. The price was astronomical for how loud and how cheap of a building this is. I would definitely find somewhere else to stay in the future.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay super friendly staff
Stayed 1 night in Mar 2025

6/10 Okay

Jamal

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Our Apple Watch was taken from the room! We thought we paid for Ocean View but was given another room but after speaking to manager they fixed the room problem if it was not for the missing watch I would have rated it higher. Can’t say anything about the food or drinks there because we never got a meal or drinks from Hotel!!
Stayed 4 nights in Mar 2025

6/10 Okay

Gabriela

Traveled with family
Ok
Stayed 4 nights in Mar 2025

8/10 Good

andre

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 4 nights in Feb 2025

6/10 Okay

Prissy

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I had an okay stay at this hotel. The staff was friendly and helpful, check-in was 3 room wasn’t ready till close to 5pm. The room was clean, but felt outdated for a 2 year hotel, especially the bathroom, which could use some renovations. The bed was comfortable. The location was convenient, close to shops and restaurants, which was a plus. No beach access which I I believed was advertised. The noise from outside could be heard in the room, which disturbed my sleep a bit. The good not exceptional. Overall, it was a decent place to stay for a short trip, but it could use some improvements to make it feel more comfortable and modern. I Would NOT consider staying here again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Bianca

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and great food!
Stayed 4 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Geeat staff and good food.
Stayed 4 nights in Feb 2025

10/10 Excellent

maria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and the little shop at the lobby lovely .
Stayed 1 night in Feb 2025

8/10 Good

Sandra

Liked: Cleanliness, amenities
Very clean, overall a Great inexpensive hotel. My only issue was that there was a discrepancy between the hotel fees Expedia had indicated I would pay at the hotel and what the hotel was charging me once I arrived. The hotel manager was very nice and honored the hotel fees shown on my Expedia receipt.
Stayed 2 nights in Mar 2025

8/10 Good

Kuntal, Bellevue

Stayed 3 nights in Feb 2025

2/10 Terrible

Amy

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

nikki

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

4/10 Poor

Kimberly

Stayed 4 nights in Feb 2025

8/10 Good

Joel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Feb 2025

8/10 Good

Steve

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The people there where so nice and kind! I really enjoyed them and the service they provided. I will miss them. Thanks again gang!! Steve from KC.
Stayed 8 nights in Feb 2025