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Real InterContinental San Pedro Sula at Multiplaza Mall by IHG

5.0 star property

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Photo gallery for Real InterContinental San Pedro Sula at Multiplaza Mall by IHG

Poolside bar
Property amenity
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Gym
  • Parking included

Explore the area

Map
Colonia Hernandez Y Blvd Del Sur, Multiplaza Mall, San Pedro Sula, Cortes, 3818
  • Multiplaza Mall
    ‪2 min walk‬
  • Francisco Morazán Stadium
    ‪17 min walk‬
  • Museum of Nature
    ‪17 min walk‬
  • San Pedro Sula (SAP-Ramon Villeda Morales Intl.)
    ‪25 min drive‬

Room options

View all photos for Classic Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 2 Double Beds

  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Pool View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Mountain View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed

  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Twin Bed, Accessible Bathtub, Club Lounge Access (Accessible Bathtub)

Club Suite, 1 Twin Bed, Accessible Bathtub, Club Lounge Access (Accessible Bathtub) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club Suite, 1 Twin Bed, Accessible Bathtub, Club Lounge Access (Accessible Bathtub)

  • 732 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 2 Double Beds, Mountain View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 2 Double Beds, Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds, Accessible Bathtub, Club Lounge Access (Accessible Bathtub)

Room amenity

Classic Room, 2 Double Beds, Accessible Bathtub, Club Lounge Access (Accessible Bathtub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Accessible Bathtub, Club Lounge Access (Accessible Bathtub)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, Accessible Bathtub, Club Lounge Access (Accessible Bathtub)

  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible Bathtub, Club Lounge Access (Accessible Bathtub)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, Accessible Bathtub, Club Lounge Access (Accessible Bathtub)

  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Accessible Bathtub, Club Lounge Access (Pool View, Accessible Bathtub)

City view

Club Suite, 1 King Bed, Accessible Bathtub, Club Lounge Access (Pool View, Accessible Bathtub)

  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Accessible Bathtub, Club Lounge Access (Accessible Bathtub)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club Suite, 1 King Bed, Accessible Bathtub, Club Lounge Access (Accessible Bathtub)

  • 732 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Accessible Bathtub, Club Lounge Access (Pool View, Accessible Bathtub)

Room amenity

Club Suite, 1 King Bed, Accessible Bathtub, Club Lounge Access (Pool View, Accessible Bathtub)

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Accessible Bathtub, Club Lounge Access (Accessible Bathtub)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 2 Double Beds, Accessible Bathtub, Club Lounge Access (Accessible Bathtub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds, Pool View

Room amenity

Classic Room, 2 Double Beds, Pool View

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Copantl Hotel & Convention Center

  • Pool
  • Breakfast included
  • Spa
  • Kids pool
4.4 out of 5, Excellent, (778)
The price is $147
per night
$175 total
includes taxes & fees
Feb 26 - Feb 27
Copantl Hotel & Convention Center

About this property

Real InterContinental San Pedro Sula at Multiplaza Mall by IHG

5-star San Pedro Sula hotel connected to a shopping center, steps from Multiplaza Mall
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite.
Real InterContinental San Pedro Sula at Multiplaza Mall by IHG offers 149 accommodations with iPod docking stations and MP3 docking stations. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Coffee/tea makers and minibars are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This San Pedro Sula hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Real InterContinental San Pedro Sula at Multiplaza Mall by IHG features an outdoor pool and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a 24-hour business center, 4 meeting rooms, and coworking spaces. Event facilities measuring 3588 square feet (333 square meters) include a conference center. This luxury hotel also offers a 24-hour fitness center, a terrace, and multilingual staff. For a surcharge, the property provides an airport shuttle (available on request) and an area shuttle. Limited complimentary onsite parking is available on a first-come, first-served basis.

Real InterContinental San Pedro Sula at Multiplaza Mall by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Bambú - This poolside restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
NAU Sushi Lounge - This poolside lobby lounge specializes in sushi and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Factory Steak & Lobster - This poolside steakhouse serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 7:00 PM at scheduled times and on request
  • Area shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: HNL 570 to 570 for adults and HNL 285 to 285 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Bambú
  • Factory Steak & Lobster
  • NAU Sushi Lounge

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Steam room
  • TV in common areas

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Highchair
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center (3,588 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Sauna
  • Spa open daily
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Fan
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 1:00 PM and 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 5:00 AM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately HNL 570 to 570 for adults, and HNL 285 to 285 for children
  • Airport shuttle fee: HNL 546 per person (one-way)
  • Airport shuttle fee per child: HNL 546 (one-way), (up to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 1:00 PM and 4:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Real San Pedro Sula
InterContinental San Pedro Sula
Real InterContinental Hotel San Pedro Sula
Real InterContinental San Pedro Sula
San Pedro Sula InterContinental
Real InterContinental San Pedro Sula Multiplaza Mall Hotel
Real InterContinental San Pedro Sula Multiplaza Mall Hotel
Real InterContinental San Pedro Sula Multiplaza Mall
Hotel Real InterContinental San Pedro Sula at Multiplaza Mall
Real InterContinental San Pedro Sula
Real InterContinental Multiplaza Mall
Real InterContinental Multiplaza Mall Hotel
Real InterContinental San Pedro Sula at Multiplaza Mall

Real InterContinental San Pedro Sula at Multiplaza Mall by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 330 out of 521 reviews
Rating 8 - Good. 117 out of 521 reviews
Rating 6 - Okay. 30 out of 521 reviews
Rating 4 - Poor. 21 out of 521 reviews
Rating 2 - Terrible. 23 out of 521 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Ricardo

Liked: Cleanliness, property conditions & facilities
Lots of noise in next room. I requested transferring from room but staff did not coordinate
Stayed 1 night in Oct 2024

8/10 Good

Raquel

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff was very helpful and friendly. Rooms could use some updating but were comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Nilsa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Jose

Business traveler
Liked: Cleanliness, staff & service
Good hotel but a level below usual Intecontinental standards
Stayed 2 nights in Aug 2024

8/10 Good

Michael

B
Stayed 1 night in Jul 2024

10/10 Excellent

José Raúl

Stayed 2 nights in Jul 2024

10/10 Excellent

José Raúl

Stayed 1 night in Jul 2024

10/10 Excellent

Benigno

Stayed 3 nights in Jul 2024

10/10 Excellent

LILIAM

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the best hotel ever!
Stayed 3 nights in Jul 2024

10/10 Excellent

Claudia

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, excellent food and staff!
Stayed 3 nights in Jul 2024

10/10 Excellent

Edwin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great food friendly staff
Stayed 3 nights in Jul 2024

10/10 Excellent

Juan H

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Levi, Atlanta

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't wait to go back. Excellent service.
Stayed 1 night in Jun 2024

10/10 Excellent

José Raúl

Stayed 2 nights in Jun 2024

10/10 Excellent

Ericka

Stayed 1 night in Jun 2024

10/10 Excellent

Orlin S Villeda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Barbara Adiane Sanchez

Stayed 2 nights in Jun 2024

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

4/10 Poor

Michael

Traveled with family
Liked: Room comfort
Disliked: Staff & service
Lack of communication
We had requested a crib for our room with months in advanced and when we got there they said “all the cribs were in use” I told them they should have notified us so bring our own. Additionally, we asked for transportation form the airport to the hotel, but since we never got an email, WhatsApp message or phone call to confirm we thought it wasn’t booked. My wife called that morning before we departed the US and they said they didn’t have transfer for us. When we arrived to the hotel, we then found out that our taxi was waiting for us at the airport and we had no idea. They charged us for the taxi anyway..: The room we stayed our first night has dirty carpets, you could tell they haven’t changed them in years and they are not being washed. The coffee maker was dirty, we made a coffee in the room and it spit out white floating things. Lastly, the curtain didn’t close all the way. People were overall nice. The food was ok. I thought he breakfast was overpriced for what it was so we went to Welchez cafe for food ( def recommend this spot) we also went to sobre less for coffee which was good.
Stayed 1 night in Apr 2024

10/10 Excellent

Matthew, Belding

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
World class property and service. Newly renovated. The lounge/club level is a must for the breakfast and happy hour, it is worth the money. There was a miscommunication about being transported from the airport, but the receptionist apologized and sent a complimentary fruit plate to our room, I was satisfied. The pool area was comfortable to hang out at with the pool being a perfect temperature. Rooms were clean and modern. The best part of the hotel is the staff. You were always greeted with a smile and a good morning/evening. They went above and beyond for any request. We had a massage, expensive but the therapist was highly skilled and worked out our travelers knots. I would recommend having some small bills, US or local currency, for tips. The staff does not expect tips but definitely deserve them. You can make their day with $2. I don’t think could be a better stay in the city.
Stayed 3 nights in May 2024

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Apr 2024

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the customer service! The staff was very nice and helpful.
Stayed 2 nights in Mar 2024

4/10 Poor

Rhina

Disliked: Cleanliness, staff & service, property conditions & facilities
So sad for a intercontinental
Stayed 5 nights in Feb 2024

10/10 Excellent

Elisa S.

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Juan

Stayed 1 night in Dec 2023