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AC Hotel San Rafael Downtown

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for AC Hotel San Rafael Downtown

Premium bedding, pillowtop beds, desk, laptop workspace
Rooftop terrace
Rooftop bar
Lobby
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Housekeeping
  • Bar
  • Pet friendly
  • Parking available
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
1201 5TH AVENUE, San Rafael, CA, 94901
  • Mission San Rafael Arcangel
    1 min walk
  • Taqueria Bahia
    1 min walk
  • Richmond Transit Center
    24 min drive
  • San Rafael, CA (SRF)
    8 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

View from room

Standard Room, 1 King Bed, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Non Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Premium Suite, 1 Bedroom, Non Smoking

  • 427 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-in Shower)

Premium bedding, pillowtop beds, desk, laptop workspace

Premium Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Mountain View

View from room

Premium Room, 1 King Bed, Non Smoking, Mountain View

  • 320.2 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Mountain View

Premium bedding, pillowtop beds, desk, laptop workspace

Premium Room, 2 Queen Beds, Non Smoking, Mountain View

  • 320.2 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Hearing Accessible)

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

  • 320.2 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Mountain View (Mobility Accessible, Roll-In Shower)

Premium bedding, pillowtop beds, desk, laptop workspace

Premium Room, 2 Queen Beds, Mountain View (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Mountain View (Mobility Accessible, Roll-In Shower)

Premium bedding, pillowtop beds, desk, laptop workspace

Premium Room, 1 King Bed, Mountain View (Mobility Accessible, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

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Lobby

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Pool
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The price is $151
per night
includes taxes & fees
Jan 6 - Jan 7
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About this property

AC Hotel San Rafael Downtown

4-star San Rafael hotel close to Dominican University of California
2 restaurants, a bar/lounge, and a rooftop terrace are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour business center, self parking, and conference space are onsite. Housekeeping is available on request.
AC Hotel San Rafael Downtown offers 140 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include showers with hydromassage showerheads, bathrobes, slippers, and designer toiletries.

This San Rafael hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the hotel's 2 restaurants. The property also offers a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 925 square feet (86 square meters) include conference space. This business-friendly hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

AC Hotel San Rafael Downtown is a smoke-free property.

Self-serve breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Above Fifth - This rooftop bar serves light fare only. Happy hour is offered.
AC Kitchen - This restaurant serves breakfast only. Open daily.
AC Lounge - This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (USD 14 per day)
  • Street parking available
  • Secured, covered self parking on site (USD 29 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily self-serve breakfast available 6:30 AM to 10:00 AM for a fee: USD 18 per person
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Above Fifth
  • AC Kitchen
  • AC Lounge

Family friendly

  • Free crib
  • Grocery/convenience store
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 925 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Grab bar near toilet
  • Hardwood flooring in room
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2023
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests are recommended to download the property's Bonvoy mobile app before check-in

Renovations and closures

The following facilities or services will be unavailable from November 25 2024 to April 15 2025 (dates subject to change):
  • One of the dining venues

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for self-serve breakfast: approximately USD 18.00 per person
  • Covered self parking fee: USD 29 per day (in/out privileges)
  • Nearby parking fee: USD 14 per day(656 ft away; open 24 hours)
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ac Rafael Downtown Rafael
AC Hotel by Marriott San Rafael
AC Hotel San Rafael Downtown Hotel
AC Hotel San Rafael Downtown San Rafael
AC Hotel San Rafael Downtown Hotel San Rafael

AC Hotel San Rafael Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 60 out of 87 reviews" "
Rating 8 - Good. 12 out of 87 reviews" "
Rating 6 - Okay. 4 out of 87 reviews" "
Rating 4 - Poor. 6 out of 87 reviews" "
Rating 2 - Terrible. 5 out of 87 reviews" "

9.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Lisa

Clean, in a great location. Staff were fine but didn’t go out and f their way.
Stayed 1 night in Sep 2024

10/10 Excellent

Ruben

Traveled with family
Liked: Amenities
Very nice hotel the only complaint is the parking is horrible !
Stayed 2 nights in Sep 2024

8/10 Good

Frederick

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice, modern hotel. The property was maintained very well and had a lot of amenities. I gave it a 4 Star rating because of two things... #1. Parking was limited, but secure & #2. There wasn't any dressers to unpack our clothes into, which lends itself to the modern part of my description. I'd definitely stay here again though. The rooftop bar was nice and served great drinks.
Stayed 3 nights in Sep 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Great! Would stay again!
Stayed 3 nights in Aug 2024

8/10 Good

Timothy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check In Experience?
We arrived at the Hotel early, knowing we could not check in yet, the clerk took my cell number and advised they would call when the room was available. We went out and walked around for 2 to 3 hrs., once back in the lobby we had a conversation with a lady for 20 to 30 minutes. Now its been about 4 hours and I look at the front desk and people are checking in, I get in line and go up to the counter and ask about my room availability and the guy says its ready and I could check in, I mentioned that I was waiting a call to advise me of this, and that it had been 3 to 4 hours since I checked in. Just at this moment my cell phone text message alert goes off and the message says my room is available, REALLY. The guys says he was sorry for the inconvenience. There was also a lot of street noise, people and traffic. If I was to go back I would request a room on the interior side of the building, I think I would also look into other accommodation options in the area.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ginger

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Erica

Business traveler
Liked: Cleanliness, property conditions & facilities
Limited Dining and Parking
Stayed 2 nights in Aug 2024

8/10 Good

Valeria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fine hotel , clean .
Stayed 1 night in Jun 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with wonderful rooms.
Stayed 4 nights in Jul 2024

10/10 Excellent

Dajana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of 4 stayed here, and we absolutely loved this hotel! Great location, friendly staff, and very clean! We would definitely stay here again!
Stayed 5 nights in Jul 2024

10/10 Excellent

Melissa, Westlake Village

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new hotel, everything is clean. They lack the number of parking spaces to rooms so we had to park off site once. They have a large breakfast buffet each morning. There is also a rooftop area which happened to be closed when we stayed. Maybe next time!.
Stayed 1 night in Jul 2024

10/10 Excellent

Steven

Stayed 1 night in Jul 2024

4/10 Poor

melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were put on the second floor facing the street. In addition to the gunshots we heard around 1:30 am there were people in the room above us and they were so loud it was impossible to sleep. It sounded like they were running and stomping. We did try to address this with the front desk and nothing was done. They must have had a flight to catch because finally around 4 am we heard suitcases being rolled around and then it was quiet for about two hrs until the construction delivery trucks showed up to a job site around the corner. Beeping, loud crashing metal sounds with all the material being unloaded. Then there was the homeless woman shouting at the construction workers for making too much noise. She was directly under our window and was talking to herself. I felt like we were on a prank show or something but we weren’t. It was absolutely rediculous!! The noise made this staycation comepletely unbearable. I would not recommend this property to anyone looking for a good nights sleep. The fact that we were put into a handicap suite was also not ideal. Perhaps it amplified the noise further due to the flooring. There was nothing to absorb the sound. It was stark and sterile. I wish we had gotten what was advertised and the room looked nothing like what I reserved through Expedia online.
Stayed 1 night in Jul 2024

8/10 Good

Clyde E

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TCK's memorial
Convenient to many restaurants. Fitness available and if you drove a car parking was available around the block.
Stayed 2 nights in Jul 2024

10/10 Excellent

RENEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is conveniently located in downtown San Rafael. It has one of the only rooftop patios in the area with a FULL bar not just wine and beer. The service is quick and the staff professional yet amiable. The rooftop closes at 11pm (weekends?) but it’s walking distance to other very good establishments. I highly recommend this hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Entire roof patio is restaurant and would serve more clients if only half of rooftop was restaurant.
Stayed 1 night in Jul 2024

10/10 Excellent

Vincent

Stayed 4 nights in Jul 2024

10/10 Excellent

BING

Liked: Cleanliness, property conditions & facilities
Staff still needs to train to speak better, other than this, everything else is good.
Stayed 1 night in Jun 2024

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Lambert

Stayed 1 night in Jul 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and close to multiple dining options.
Stayed 2 nights in Jul 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024