AC Hotel San Rafael Downtown

4.0 star property

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Photo gallery for AC Hotel San Rafael Downtown

1 bedroom, premium bedding, pillowtop beds, desk
Property amenity
Meeting facility
Rooftop bar
Rooftop bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Bar
  • Breakfast available
  • Laundry
  • Parking available

Explore the area

Map
1201 5TH AVENUE, San Rafael, CA, 94901
  • Mission San Rafael Arcangel
    ‪2 min walk‬
  • Dominican University of California
    ‪15 min walk‬
  • Marin County Civic Center
    ‪4 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪48 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(12 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Suite, 1 Bedroom, Non Smoking

  • 427 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, Mountain View

9.0 out of 10
Wonderful
(2 reviews)
  • 320 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Non Smoking, Mountain View

  • 320 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(6 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Mountain View (Mobility Accessible, Roll-In Shower)

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Mountain View (Mobility Accessible, Roll-In Shower)

  • Mountain view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

AC Hotel San Rafael Downtown

4-star hotel in Downtown San Rafael
2 restaurants, a bar/lounge, and a rooftop terrace are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour business center, self parking, and conference space are onsite. Housekeeping is available on request.
AC Hotel San Rafael Downtown offers 140 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include showers with hydromassage showerheads, bathrobes, slippers, and designer toiletries.

This San Rafael hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the hotel's 2 restaurants. The property also offers a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 925 square feet (86 square meters) include conference space. This business-friendly hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

AC Hotel San Rafael Downtown is a smoke-free property.

Self-serve breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Above Fifth - This rooftop bar serves light fare only. Happy hour is offered.
AC Kitchen - This restaurant serves breakfast only. Open daily.
AC Lounge - This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (USD 14 per day)
  • Street parking available
  • Secured, covered self parking on site (USD 29 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily self-serve breakfast available 6:30 AM to 10:00 AM for a fee: USD 18 per person
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Above Fifth
  • AC Kitchen
  • AC Lounge

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 925 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Grab bar near toilet
  • Hardwood flooring in room
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2023
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Bonvoy mobile app before check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for self-serve breakfast: approximately USD 18.00 per person
  • Covered self parking fee: USD 29 per day (in/out privileges)
  • Nearby parking fee: USD 14 per day(656 ft away; open 24 hours)
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ac Rafael Downtown Rafael
AC Hotel by Marriott San Rafael
AC Hotel San Rafael Downtown Hotel
AC Hotel San Rafael Downtown San Rafael
AC Hotel San Rafael Downtown Hotel San Rafael

AC Hotel San Rafael Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 109 out of 152 reviews
Rating 8 - Good. 23 out of 152 reviews
Rating 6 - Okay. 6 out of 152 reviews
Rating 4 - Poor. 8 out of 152 reviews
Rating 2 - Terrible. 6 out of 152 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

highly recommended

Really beautiful, modernist design inside and out, with spacious rooms featuring floor-to-ceiling windows (and views of the surrounding hills if you're on an upper floor), and an equally generous lobby, with full bar. Even more so, staff were friendly and helpful, and the entire facility was absolutely spotless. Very reminiscent of hotels in Europe and, at the reasonable rates, we will definitely return!
Stayed 1 night in Apr 2025

8/10 Good

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, wish they chose a better room for us but it was a nice stay. The hotel was clean and the room was modern and spacious. However, it's own parking facilities are very limited so I had to use a separate, less secure, albeit cheaper lot. Also, I paid for a mountain view room and didn't get one, since I was looking out the East end as opposed to the South end, where Mt Tam would be visible..
Stayed 1 night in Apr 2025

10/10 Excellent

Heela

Stayed 2 nights in Mar 2025

10/10 Excellent

John, Mill Valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Mar 2025

8/10 Good

Amber

Disliked: Amenities
Overall, comfortable, modern and clean… I would’ve appreciated a true blackout room. Curtains are not sufficient to block sun. Also, the bathroom is like a stall, so there’s a gap at the bottom and at the top… Anyone going with a significant other who prefers to have their privacy in the bathroom may want to look into that before committing. Would be way more likely to book if I need a sauna, steam room, Jacuzzi and cold plunge.
Stayed 1 night in Feb 2025

10/10 Excellent

evan

Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Orie, Boise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place. Good for business and personal travel
Stayed 3 nights in Feb 2025

10/10 Excellent

Michelle

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
they could improve menu
Stayed 3 nights in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Kathleen, Red bluff

Stayed 1 night in Jan 2025

4/10 Poor

Kathleen

Traveled with family
Disliked: Staff & service, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Guy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. The easy clean floors allowed noise to travel between floors.
Stayed 1 night in Feb 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Was very impressed with the hotel. A lot nicer than I expected
Stayed 1 night in Feb 2025

10/10 Excellent

Kristen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Scott

Stayed 3 nights in Jan 2025

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Jan 2025

6/10 Okay

Brian

Liked: Cleanliness, property conditions & facilities

Amazing shower, mediocre service

It's a nice, clean, modern hotel with an amazing shower. However, when we checked in we were told we couldn't park in the underground hotel parking lot, which is where my car was parked, because the lost was booked. We were asked to park in the public lot around the corner. At 11:30 pm there were six open spots in the hotel lot. We also had trouble communicating with the front desk clerk and the housekeeping staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Lori

Stayed 1 night in Jan 2025

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice new hotel

My husband and I stayed here just for one night to have a little getaway. Downtown San Rafael is so cute and there are lots of bars, restaurants, shops and things to do. We got here early before check in and was happy when we found out that a room was available. Everyone was so nice, from the reception to the bartender to the cleaning staff. Our room was clean, organized well and cozy. There is an outside hang out area with Apple fire places and a lovely atmosphere.
Stayed 1 night in Jan 2025

10/10 Excellent

Jade

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

MARTHA G, SACRAMENTO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
thank you for your service
Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities